Ellingsburg University Portal Project E-Link and its role on Campus by kky13476


									Ellingsburg University Portal
Project: E-Link and its role on

             Philip Duhart,
                     Office of Communications
             Ednisha Knighten,
                     Faculty Senate President
             Denise Williams,
                     Residence Life Director
      Ellingsburg University Portal
What is a portal?
  •   “Portal” in Latin translates to a gate or gateway
      which is a great metaphor for an internet portal
      (University of North Carolina-Chapel Hill).
  •   A portal “provides users with broad access to an
      array of internet tools as well as deep access to
      tools specific to a user’s educational role” (Fickes,
  •   A portal allows users to handle business such as
      paying bills and updating university information
      online as well as organize Email, chat groups and
      class information
Ellingsburg University Portal

Why a portal system rather than a website?
     Howard Strauss (As cited in Fickes, 2001) said,
      “When you move from a webpage to a portal, you
      move from a tool that is institution-centric to one that
      is user-centric”

     A portal allows students immediate access to
      information that is pertinent to their collegiate
      experience, while at the same time challenging the
      student to utilize all facets of the module.
      Additionally, it saves time by bringing campus wide
      resources to a central location for end users.
          An Ellingsburg Portal

   Goals for an Ellingsburg portal:

       Increase connections between students, faculty,
        alumni, parents, and administration
       Facilitate open learning environment
       Student empowerment to personalize the university
        experience through groups, activities and resources.
       Connecting students to a large network of alumni
       Encourage giving from parents and alumni to
        support the university.
        An Ellingsburg Portal

   E-Link, the proposed name for Ellingsburg
    University’s portal system, would be available
    from the university homepage.

   E-Link includes customized pages for students,
    faculty/staff, parents and families, prospective
    students and alumni.
        Sites for Best Practice
   Across the country, colleges and universities
    are developing portal systems. Below are
    examples of excellent modules from which to
    draw ideas.
     University of Washington
     University of North Carolina, Chapel Hill
     Emory University

   After reviewing current institution’s portal
    systems, current research both within and
    outside of education and examining the needs
    of possible users, committee members drafted
    portal pages for each user category.

   Each page displays standard links which could
    be offered to each user as well as customizable
Sign In
             Sign-In Features
   Single Sign-in allows the user to access all
    authorized fields with one sign in

   Students, Faculty and Staff register using a
    university Email and pin to establish identity

   Parents, Alumni and Prospective Students register
    using a created username and verified through an
    outside Email address

   When registering, users identify which optional
    features they desire and specify the name to appear
    at log-in on bulletin board postings
Standard Student Portal Features
   E-mail
   WebCT
        Online assignments, syllabi, discussion boards, research materials
   My E-Drive
        Online disk drive for students and staff in order to save documents to a
         university wide server
   Residence Life
        Access to student accounts, building and department announcements,
         Code of Contact and Roommate Information
   Student Accounts
        University Bill Pay, Registration, Student Insurance, Financial Aid
   Library
        Link to Library website, Reminders about due and overdue books
   Degree Program Status
        Review Grade Report, See Remaining Degree Requirements
   My Groups
        Campus wide and private and public group chats
Optional Student Portal Features

   Scrolling Daily Activities List
       Activities registered across campus to encourage student
       Students who become more involved on campus are more
        likely to succeed in college (Astin, 1985 as cited in Strange
        & Banning, 2001)
   Weather
   Student/Staff Directory Search Tool
   My Links
       Customizable space on the page for personal interest links.
   Dining Hall Menu
   Daily Headlines
        Standard Faculty/Staff Portal
   E-mail
   WebCT
       Post Syllabi, Grades and Class resource materials, Class
        Discussion Boards
   My E-Drive
   Employee/Personnel Services
       Human Resources, Payroll, Vacation/Sick Leave, Tax
   Faculty/Staff Handbook
   Classroom Services
       Class lists, Technology Services, Textbook ordering from
    Optional Faculty/Staff Portal
   Calendar/Daily Schedule
   Scrolling Daily Activities List
       Activities registered across campus
   Weather
   Student/Staff Directory Search Tool
   My Links
       Customizable space on the page for personal
        interest links
   Daily Headlines
Prospective Student
Standard Prospective Student Portal
    Ellingsburg University Fact Book
    Residence Hall Information
    Application Materials/Status
    Plan A Campus Visit
    Virtual Tour
    Community Information
        Chamber of Commerce, City Newspaper, Maps
    Chat With A Student
        Live chat areas with current students
    Ask an Admissions Counselor
        Forum to post questions of current admissions counselors
Optional Prospective Student Portal
    Weather
    My Majors
        Center to collect profiles of majors across campus
         including class lists, research in departments and
         career options with each career
    My Ellingsburg
        Center to collect links to campus entities such as
         clubs or offices of interest
    Daily Headlines
Parents and Families
Standard Parent and Family Portal
   Parent Association Groups/Bulletin Boards
   Student Accounts
       Students may allow access to a parent or family
        account for a specified amount of time in order to pay
        accounts or view grade reports using a student
        provided password
   Campus Resource List
   Resources for managing the family transition
   Give to Ellingsburg University
       Link to the University Foundation
Optional Parent and Family Portal
   Scrolling Daily Activities List
   Weather
   Campus Webcam Picture Updated Daily
   My Links
       Customizable space on the page for personal
        interest links
   Daily Headlines
        Standard Alumni Portal
   Alumni Connection
       Alumni groups and bulletin boards
   Class Groups
   Campus Traditions Website
   Homecoming information
       Volunteer Opportunities, schedule of events
   Give to Ellingsburg
   Alumni Directory Search
       Search all registered alumni
Optional Alumni Portal Features

    Weather
    Campus Webcam Updated Daily
    My Links
        Customizable space on the page for personal
         interest links
    Daily Headlines
Systems Communicating within E-
   Internal Systems
       Those operating completely within the confines of E-
   External Systems
       Those systems that exist separately and are
        accessible through a link in E-Link
   Co-Existing Systems
       Those systems than are accessed through outside
        systems as well as through E-Link
           Internal Systems

   My E-drive
   My Links collection
   Calendar
   My Groups
   Bulletin Boards
   Chat with Current Students
   Bulletin Board Groups
   Parent Resource Boards
           External Systems

   WebCT
   Library System
   Registrar Services
   Donating to Ellingsburg
   Application Materials/Status
        Co-Existing Systems

   Student Accounts
   E-Mail
   Employee/Personnel Services
   Student Activities Listing
               Initial Planning
   A committee must be formed coupling both end-user
    needs and technological availability.
   The degree of success of a portal divides into four
      Quality of Content
     Quality of Interface (Ease of use)
     Quality of Infrastructure (Speed of response)
     Degree of Coupling with Established Systems
    (Johnson, 2001)
   Each of which needs to be addressed throughout the
Detailed Planning, Implementation
         and Assessment
   Planning
       Step 1: Identify Stakeholders
            Students, faculty, parents association, alumni
             association, university database system (ie, banner,
             people-soft, etc), technology director, foundation,
             registrar, housing, libraries, human resources
       Step 2: Conduct focus groups with stakeholders to
        identify needs, preferred services, etc.
       Step 3: Technology Director and Portal committee
        meet with internal IT/web developers or external
        portal company to determine which features will be
        supported within the system
Detailed Planning, Implementation
         and Assessment
   Implementation
       Step 1: Launch E-link as a pilot to a randomly selected
        group of students and faculty
       Step 2: Assess usage either by tracking pilot user’s
        usage of E-link or through surveys after 3 months
       Step 3: After a successful pilot program, launch E-link
        to all student and faculty users, adding parent,
        prospective and alumni pages after a given amount of
        assessment from the first full launch.
          Current faculty, staff and students will learn the system
           through an Email tutorial, from the university homepage
           or through a mailing
          Prospective students, parents and family and alumni
           users would be notified through mail or Email
      Detailed Planning,
Implementation and Assessment

   Assessment
       Step 1: Six months after the full launch, a brief
        survey will appear as a pop-up or sub-screen when
        users log in.
       Step 2: Analyze survey data to determine needed
        alterations and the traffic of specific functions.
             Possible Challenges
   Funding the project
       Possible options might be a raise in student technology fees or
        positing a percentage of donations made through E-link back to
        the module
   Taking a “dot.com” approach to design and actively
    selling the module to users (NetResults, 2001).
   Writing software that can integrate current university
    computer systems (Fiskes, 2001).
   Managing on-line safety issues such as fraudulent sign
    on, identity theft or internet stalking (Strange &
    Banning, 2001)
   Working with software companies to create a well-
    supported module (Olsen, 2002)
               Hopeful Outcomes
   A stronger campus community through customized groups
    and bulletin boards
       Communities are made up of people who come together with a
        shared purpose (Mieszkowski, 2000)
   A campus community more accessible to adult and
    nontraditional students who may be utilizing e-learning
    more than traditional age students (NetResults, 2001)
   Students more engaged in campus communities, learning
    environments and more knowledgeable of resources
   A more accessible resource to students, faculty, alumni,
    parents and prospective students
       Linking the academic aspects of campus with student affairs
        entities in a user-friendly, more seamless way for students and
        faculty (Casile, 2004)
Casile, L. (2004). Portal makes university more user friendly.
   Distance education report, 8(1), 8.
Fickes, M. (2001). The power of portals. College Planning &
   Management, Feb., 43-45.
Johnson, K. (2001). A river runs through it: considerations and issued
   when evaluating student portals. Studentaffairs on-line, 2 (1), 1-3.
Mieszkowski, K. (2000). What does it take to build an online
   community? Fast Company, Sep., 369-375.
NetResults. (2001). Designing campus portals – From a student
   affairs perspective. NetResults.
Olsen, F. (2002). U. of Michigan Cancels Portal Project. Chronicle of
   higher education, 48(33), pA38, 2/3p.
Strange, C. C., & Banning, J. H. (2001). Educating by design:
   Creating campus learning environments that work. San Francisco:
T H E Journal. (2002). Profile: University of Washington’s MyUWClass
   Web Portal. T H E Journal, 30(2), 34.
University of North Carolina, Chapel Hill. www.help.unc.edu
Thank you for your time and

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