E-Rate 2009-2010
Source: Disclaimer:
USAC & SLD www.universalservice.org/sl Changes to the original representation of SLD training materials and new slides are solely the responsibility of the author.
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Today’s Agenda
Overview and Application Process,
Reminders, & Best Practices
Lunch on your own
Form 470: Step – by –Step
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E-Rate History
The federal E-Rate program was established in 1997 when the FCC adopted a Universal Service Order as part of the Telecom Act of 1996. Funding began in 1998 The Order was designed to ensure that schools and libraries have affordable access to modern telecommunications and information services
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Ohio E-Rate Awards
Year 1 (1998-1999) Year 2 (1999-2000) Year 3 (2000-2001) Year 4 (2001-2002) Year 5 (2002-2003) Year 6 (2003-2004) Year 7 (2004-2005) Year 8 (2005-2006) Year 9 (2006-2007) Year 10 (2007-2008) Year 11 (2008-2009) $58 million $46 million $60 million $97 million $82 million $76 million $66 million $67 million $77 million $85 million $47 million to date (Waves 1-29)
Total:
$756 million
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Ohio Library Awards
Year 1 (1998-1999) Year 2 (1999-2000) Year 3 (2000-2001) Year 4 (2001-2002) Year 5 (2002-2003) Year 6 (2003-2004) Year 7 (2004-2005) Year 8 (2005-2006) Year 9 (2006-2007) Year 10 (2007-2008) Year 11 (2008-2009) $4.0 million $3.2 million $2.3 million $1.4 million $1.8 million $2.2 million $3.6 million $2.5 million $3.8 million $4.1 million $2.4 million to date (Waves 1-29)
Total:
$29.5 million
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E-Rate Program Overview
The application process is annual – you must submit forms every year Discount levels from 20% to 90% are based on number of students eligible for Federal Free and Reduced Lunch program Awards received through the E-Rate program may be used for any budgetary needs
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E-Rate Program Overview
Eligible service categories include:
Telecommunications services (local, LD, bandwidth and cellular services) Internet Access services (access & e-mail, VoIP) Internal Connections (hardware and infrastructure for connectivity) Maintenance of Internal Connections (hardware)
End-use equipment is NOT eligible
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E-Rate Program Overview
Discounts are awarded according to priorities
Priority 1 services include Telecommunications and Internet access services Priority 2 goods and services include Internal Connections equipment & Maintenance of IC
All Priority 1 applications are awarded before any Priority 2 awards are determined
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E-Rate Program Overview
The application process begins in October of each year with the filing of a Form 470 - starts competitive bidding process The Form 471 “application window” for requesting discounts on actual services usually opens in mid November and closes early to mid February each year Funding via discount bills or reimbursement
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General Reminder
Keep in mind that you often have to keep track of up to three E-Rate “Funding Years” at one time:
2007-2008 BEAR Form 472 (reimbursement) 2008-2009 Application review (PIA, FCDL, 486) 2009-2010 Planning for Form 470/471
It is critical to recognize and adhere to the “sequence” of program steps
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What about CIPA?
What if we are not compliant and don’t want to be……
Compliance with CIPA is NOT required to apply for all Telecommunications services – local and long-distance phone service, bandwidth between branches, cellular services, etc.
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Applying for E-Rate
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A Guide to the Application Process
1. Create Technology Plan 2. File Form 470 3. Competitive Bidding 4. File Form 471 5. PIA review and FCDL 6. File Form 486
7. Submit invoices to USAC
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Things to Know Before Filing
Important steps to know before beginning with the 7-step application process
Funding year timetable The filing window Eligibility (School, Library, Consortia, NIF’s) Categories of eligible services P1 (Telecommunications and Internet Access) P2 (Internal Connections and Basic Maintenance of Internal Connections Eligible Services List (ESL)
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Step 1 - Technology Planning
***If you are filing for other than basic telephone service and voice mail
A technology plan IS required for all 4 categories of service (Telecommunications, Internet Access,
Internal Connections, and Basic Maintenance of Internal Connections)
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Requirements - Technology Planning
Must be written before Form 470 is filed Must cover all 12 months of the funding year Should not cover more than 3 years Must be approved by a USAC-certified Technology Plan Approver (TPA) by the start of services or the filing of Form 486, whichever is earlier Service providers should not be involved in the writing of the technology plan and should not act as the technology plan approver
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Technology Planning
Must contain five elements: Goals/Strategies for using technology Professional development Needs assessment Evaluation process Sufficient budget
Make sure your technology plan is written before the Form 470 is filed
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Technology Planning
Goals/Strategies for using technology
What improvement would you like to see from the use of technology by library patrons? How will your library develop and integrate technology? What standards do you have to adhere to for implementation of technology? What steps will you take to integrate the technology into your library?
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Technology Planning
Professional Development
Who will be in charge of planning and coordinating staff training? What type of training will be available to ensure proper instruction of technology? How will you develop staff competency from using technology? Do you have the resources in house to train staff members or do they need to go to outside courses?
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Technology Planning
Needs Assessment
Provide a current status of your technology Based on your current technology, describe your new technology needs Describe what maintenance is needed for new and existing equipment Provide detail about your future technology needs Do you have the necessary resources to handle the infrastructure in place?
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Technology Planning
Evaluation Process
Evaluate your progress toward your goals and objectives Review use of current technology to make sure it is supported by your technology plan and the goals you have outlined in your plan Review changes/upgrades in technology to ensure staff is being training appropriately Complete evaluations to monitor achievement and participation from the effects of the new technology
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Technology Planning
Sufficient budget
Plan provides a sufficient budget to acquire and support the elements of the plan not eligible for discounts Plan provides a sufficient budget to pay the non-discount share Second and third year budgets can be estimates
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Step 2 - Form 470
Form 470 – Services Requested
Filed by applicants to define desired services and open the competitive bidding process Choose the correct category of service (Telecommunications
Services, Internet Access, Internal Connections, or Basic Maintenance of Internal Connections) for each set of services
If there is any doubt, list services in both Telecom and Internet access categories
VoIP Cellular service with data capability Bandwidth
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Requirements - Form 470
Must be posted on the USAC website for at least 28 days before selecting service provider and/or signing a contract Form 470 request must be based on the technology plan Applicants can also issue a Request For Proposal (RFP), which must also be available for at least 28 days before making a vendor selection
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Form 470
Multi-year or Annual Posting
Can be filed once for multi-year contracts or contracts with voluntary extensions, if Form 470 (Block 2, Item 7b) and RFP indicate that you are considering such contracts Tariffed or month-to-month services must post Form 470 annually Service providers are prohibited from completing and signing Form 470 or representing an applicant in the bidding process
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Receipt Notification Letter
Receipt Notification Letter (RNL)
Issued by USAC after Form 470 is posted Provides important information Allowable Vendor Selection/Contract Date (28 days after posting) Offers opportunity to make allowable corrections
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Step 3 - Competitive Bidding
The competitive bidding process begins when the Form 470 is posted to USAC's website. On Form 470, the applicant describes the types of products and services that are desired.
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Competitive Bidding Requirements
The applicant must conduct a fair and open competitive bidding process
All bidders are treated the same All bidders have equal access to information All bidders know what is required of them All bidders know any reasons for disqualification
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Competitive Bidding
Bid evaluation:
When evaluating your bids you must choose the most cost-effective offering with the price of the eligible products and services being primary Can select other important factors for evaluating bids and weight each of those factors lower then price Set up a simple chart, evaluate the bids and keep your documentation
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Sample Matrix for Bid Evaluation
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Competitive Bidding
What if I receive only one or no bids?
Once you have waited 28 days, you can solicit more bids If you receive one bid and select this bid, document this fact by sending yourself an email indicating this was the only bid received
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Contracts
Applicants must sign and date contracts before the Form 471 is submitted
Date can be written in contract
Contracts can cover more than one year or contain voluntary extensions, but these options must have been indicated in the establishing Form 470 Tariffed and month-to-month services do not require a contract, but they are considered contracted services if a contract is signed
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Step 4 - Form 471
Form 471 – Products and Services Ordered
The Form 471 is the second program form that applicants complete. This form provides USAC with the detailed information necessary to review and make decisions on applicant funding requests
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Requirements – Form 471
Form 471 – Services Ordered
Must be filed each year within the filing window Contains specific information on services ordered, quantities, from whom, at what price Shows discount rate calculation and lists entities receiving services Applicant certifies compliance with rules and verifies that it has the necessary resources to make effective use of the discounted services
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Discounts
Discount Matrix
Percent of NSLP Eligible Students Less than 1% 1% - 19% 20% - 34% 35% - 49% 50% -74% 75% -100% Urban 20% 40% 50% 60% 80% 90% Rural 25% 50% 60% 70% 80% 90%
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Discounts
Individual schools use the percentage of students eligible for NSLP in the school Library outlets/branches use the percentage of students eligible for NSLP in the school district Shared Discounts
School districts use the weighted average of the discounts of individual schools in the school district Library systems use the simple average discount of the school district in which they are located Consortia use the simple average of the consortium members
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Form 471
Block 5: Funding Request Number (FRN) must include the following:
Contract information Service start and end dates Service Provider Identification Number (SPIN) Eligible and ineligible amounts for each FRN
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Form 471
Item 21 Attachment:
A narrative overview or description of the products and services Line item detail and cost associated with the eligible and ineligible products and services requested Any additional details, such as equipment location, make, model and bandwidth for every product or service to support the funding request Service providers can assist applicants to complete the attachment Item 21 Attachments are not required within Form 471 “filing window” but must be available by PIA review
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Receipt Acknowledgment Letter (RAL)
Receipt Acknowledgment Letter (RAL)
Issued by USAC to applicants and service providers after Form 471 is certified Confirms the filing of the Form 471 and provides the details of the funding requests Offers an opportunity to make allowable corrections
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Step 5 – Program Integrity Assurance (PIA) Review
PIA reviews Form 471 for compliance with FCC rules concerning areas such as: Eligible entities Eligible services Competitive bidding process and contracts Proper discount calculations Applicants ability to pay for their non-discount share Proper posting of Form 470
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Requirements - PIA Review
When PIA reaches out to you:
Provide complete responses to PIA’s questions within 15 days, more time can be requested Ask for clarification if you don’t understand Service providers can assist applicants in responding to PIA questions about the products and services they are providing but not about other areas, such as the competitive bidding process and budget
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Funding Commitments
USAC issues Funding Commitment Decision Letter (FCDL) to applicants and service providers when PIA review is complete Funding status by Funding Request Number (FRN): Funded (includes modifications) Not funded As yet unfunded (applicant FCDL only) Canceled Under Review (part of application still under PIA review) Funds approved for specific services from specific service providers at the applicant’s approved discount rate
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Step 6 - Form 486
Form 486 – Services Confirmed
Notifies USAC that invoices can be paid Provides the name(s) of the USACcertified Technology Plan Approver(s) that approved the appropriate technology plans Certifies the status under the Children's Internet Protection Act (CIPA)
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Requirements - Form 486
Filed online or postmarked no later than 120 days after the Service Start Date or 120 days after the date of the FCDL, whichever is later or The deadline specified in the “Urgent Reminder: Your Form 486 May be Late” letter Service Start Date Cannot be before July 1 of the funding year
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Step 7 - Invoicing
Getting the Money
2 Choices - Discounts on bills or reimbursement after 100% paid Discounts on bills require arrangement with service provider (paperwork) Reimbursement through Form 472 Billed Entity Applicant Reimbursement (BEAR) or discounts through Form 474 Service Provider Invoice (SPI) Form
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Requirements - Invoicing
Form 472– Services Invoiced
Filed online or postmarked no later than 120 days after the last date to receive service or 120 days after the date of the Form 486 Notification Letter, whichever is later Service Providers must file a Form 473 for each funding year (Service Provider Annual Certification) before USAC will pay invoices.
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Invoicing
Form 472
Billed Entity Applicant Reimbursement (BEAR) Form
Filed if applicant PAID for services in full Reimbursement handled through service provider Cash or credit reimbursement Service provider must reimburse applicant within 20 days of receipt of funds
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Invoicing
Form 474
Service Provider Invoice (SPI) Form
Filed by service provider Applicant gets discounted bills Submitted AFTER applicant has received service and been billed by service provider
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Appeals
Decisions of the SLD can be appealed to the SLD or to the FCC Can be filed electronically or on paper Must be received or postmarked within 60 days of the SLD decision See Appeals Procedure in the Reference area for specific guidance Requests for waivers of rules must be filed with the FCC
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Questions?
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Program Reminders
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General Reminders
Read and follow directions provided in: Form instructions Website guidance Notification letters and other communications
Provide complete documentation when responding to USAC Make sure you retain your documentation Do not wait until the last minute
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Start Now
Update Contact Information Are there staff changes? Did you hire a consultant and need to change the contact information? Do you need a new BEN, change BEN name or address? Technology Plan Does your technology plan cover the upcoming funding year? Are the services you are requesting addressed in the technology plan?
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Start Now
Posting Form 470/RFP File and certify Form 470 online Do you have enough time to post the Form 470 and select the vendor? Are you seeking a multi-year contract? Did you indicate you have an RFP? Is the service description overly-broad? Did you post for all the correct categories of service?
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Start Now
Review Receipt Notification Letter (RNL) for accuracy Did you post for the correct categories of service? Did you remember to cite all the recipients of service? Competitive Bidding Did you wait 28 days before selecting your service provider? Did you document your competitive bidding process? Was price weighted the most heavily during your bid evaluation?
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Start Now
Competitive Bidding Did you retain a copy of ALL of the competitive bidding documentation (bid evaluation matrix, winning and losing bids)? Do your vendor selections need board approval, before you sign a contract? Contracts Did you sign and date the contract on or before the Form 471 certification postmark date? If you are using a state master contract, are you able to access a copy of the contract to provide to the PIA reviewer?
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Start Now
SPIN information is accurate If you are seeking telecom services, make sure your service provider is eligible to provide telecom services Work with your service provider to ensure the service provider’s information is updated on Form 498 Work with the service provider to make sure the service provider filed annual SPAC (Form 473) for this funding year
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Window Reminders
Completing Form 471 Are your discount calculations correct? Are your entities eligible to receive internal connections (Check 2-in-5 status)? File Priority 1 and Priority 2 FRNs on separate applications Submit your Item 21 Attachments with your Form 471 application Submit and certify Forms 471 online DON’T wait until the last week of the window to submit your application
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Window Reminders
Review Receipt Acknowledgement Letter (RAL) for accuracy Submit corrections before PIA review begins Make sure you have documentation to validate requests to increase funds or discounts Remember to check the Form 471 Block 4 worksheet online Other Important documents Consortium members submit LOAs to consortium leader
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Keep Your Dates in Order
Remember the correct order for dates: Allowable Contract Date (28 days after 470) THEN Contract Award Date THEN Form 471 filing THEN Form 471 Certification date ALL BEFORE Window close
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Pre-Commitment Review (January and February)
Things to do before PIA contacts you
Gather supporting documentation
Third party documentation will be needed to validate new entities’ eligibility and discount Discount calculations may be requested if you used an alternative discount methodology Make sure the applicant signed and dated the contract before the Form 471 certification postmark date Proof of new construction documentation (e.g. RFP, statement of work, Board Approval)
If you did not submit Form 470 certification in window, submit it now.
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PIA Review
Communicate with the PIA reviewer
Respond to PIA inquiries. Answer all questions. Request deadline extension if you need additional time to respond Ask questions if the PIA reviewer’s requests are unclear Inform PIA if you have already submitted information (provide other application number and FRN)
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PIA Review
Services Cost Allocations
Work with the service provider to identify the ineligible services, so they are clearly identified On the Item 21 Attachment identify the ineligibles services and associated costs Prepare a “revised” Form 471 Block 5 to reflect the cost allocations
Entity Removal
On the “original” Form 471 Block 4 worksheet identify the entities to be removed Prepare a “revised” Form 471 Block 4 worksheet if new discount calculations and student counts On the Block 5 funding request, indicate your revision to the dollars requested based on the share of the funding request for the entities being removed
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Post-Commitment (April – July)
Review the FCDL for Accuracy Read the FCDL comment to determine if modifications have occurred to the FRN to ensure you invoice for the correct services. Verify SPIN, discount, fund request, start and end dates, and contract number (if applicable). If you disagree with the decision, you may file an appeal.
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Post-Commitment (April – July)
Technology Plan Approval
Make sure your technology plan is approved by a certified technology plan approver prior to submitting the Form 486 or beginning services, whichever is earlier.
CIPA Compliance
Ensure your Internet safety policy is up to date. Make sure your technology protection measures are in place.
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Post-Commitment (April – July)
Submit Form 486 Form 486 must be postmarked or received no later than 120 days after the Service Start Date shown on the Form 486 or no later than 120 days after the date of the FCDL, whichever is later Before submitting an invoice Generally, services must have been delivered Work with your service provider to determine the invoice method you would like to use (BEAR Form 472 or SPI Form 474)
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Post-Commitment
Before submitting an invoice remove
any ineligible products and services any products and services that were not approved on that FRN
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Post-Commitment
Invoicing (BEAR – Form 472) deadlines
Invoices must be postmarked or received by USAC no later than: 120 days after the last date to receive service* or 120 days after the date of the Form 486 Notification Letter*
*whichever is later
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Post-Commitment
If you need more time to invoice, file an invoice deadline extension request
Requests for extensions must be postmarked or received by USAC as soon as possible after the last date to invoice USAC provides for the extension of invoice deadlines under certain conditions, such as Authorized service provider changes Authorized service substitutions USAC errors (for example, in data entry) that ultimately result in a late invoice Circumstances beyond the service provider’s control
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Post-Commitment
Invoicing
Make sure your invoice is not a duplicate Make sure funds are still available in your FRN Monitor your invoices submitted Review your Quarterly Disbursement Reports You can request an Invoice Check if you want to closely monitor SPI (Form 474) payments
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Best Practices
“Just in Case”
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Examples of Rule Violations that Warrant Recovery
Insufficient documentation of the competitive bidding process. Lack of necessary resources. Service substitutions that would not meet criteria established in the rules. Receipt of duplicative services. Failure to pay non-discounted share. Failure to complete service(s) within the funding year. Discount calculation violation. Services not provided for full funding year. Failure to have an approved technology plan.
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COMAD/RIDF
Commitment Adjustment (COMAD) / Recovery of Improperly Disbursed Funds (RIDF) are when USAC has to recover funds because it was discovered that everything was not as it appeared The result of a COMAD/RIDF is a reduction in commitment and potentially a cash recovery
If you do not pay your debt on time, the Red Light Rule will take effect, meaning you risk losing all of your funding
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Examples of a COMAD
Funding approved for ineligible services. Funding approved at a discount rate higher than that which can be supported. Funding for services requiring a tech plan, when no tech plan is in place. Funding provided when the competitive bidding requirements have not been met. USAC was invoiced in excess of the amount the applicant was invoiced by the service provider.
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Heightened Scrutiny
May include review of:
Budget Necessary Resources Competitive Bidding and Contracts Technology Plan Cost Effectiveness Targeted questions based on potential violations
Selective Review Information Request (SRIR) contains some of the questions SLD may ask
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Necessary Resources
Do you have the other necessary resources? Are there end user computers? Must have reasonable plans to fully utilize all internal connections for which you are requesting discounts (e.g. 2-year plan to get computers for all network drops). Do you have software to run on the computers? Staff trained on how to use the technology? Electrical capacity? Can you maintain your eligible and ineligible equipment?
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Certifications
Applicants certify that:
They have secured access to necessary resources, They have complied with all FCC, state and local competitive bidding and procurement regulations, Non-discount portion of the costs for eligible services will not be paid by the service provider, No kickbacks were paid to anyone and that false statements on this form can be punished by fine or forfeiture, Failure to comply with program rules could result in civil or criminal prosecution, Persons who have been convicted of criminal violations or held civilly liable for certain acts arising from their participation in the program are subject to suspension and debarment from the program.
2323 West Fifth Avenue, Suite 100, Columbus, OH 43204 s Tel: 614.485.6000 Fax: 614.485.6000 | www.etech.ohio.gov
Retain, retain, retain
Retain the following documents to show your compliance: Letters of Agency and any agreements with all consultants, Technology Plan (both draft and final approved version) and Plan Certification letter, RFP, including evidence of publication date and any solicitation you did, Any and all bids (winning and losing), and An email to yourself if received no bids or only one.
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Retain, retain, retain
Retain documents to show your compliance: Documents describing bid evaluation criteria and weighting Any correspondence with potential bidders Documents related to the selection of the service provider(s) Signed and dated copies of contracts Keep for 5 years after last date to receive service – for FY 2009 at least June 30, 2015 ….or, to be on the safe side, keep it forever!!!!!
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Lack of Documentation
Leads to difficulties answering PIA Delays your FCDL Reduces/denies funding Leads to further questions from auditors Could result in you having to return cash to USAC
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E-Rate Binder
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Best Practices
Best Practices from audit findings:
Technology Plans CIPA Discount Calculations Service Delivery and Inventory Effective Use Invoicing
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Technology Plans
Technology plan best practices
The five required elements are clearly laid out in the technology plan. All technologies that are requested on Form(s) 470 are addressed in the technology plan. Technology plans are approved prior to the start of services. Technology plan is approved by a SLD or FCC certified technology plan approver. Technology plan and all updated versions are dated. Keep copies of all technology plan documents (draft technology plan, final technology plan and approval letter) in E-Rate binder.
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2323 West Fifth Avenue, Suite 100, Columbus, OH 43204 s Tel: 614.485.6000 Fax: 614.485.6000 | www.etech.ohio.gov
Children’s Internet Protection Act (CIPA) CIPA best practices
Documentation supporting a public hearing or notice is maintained. On the first day of the Funding Year, and periodically throughout the year, common filter reports (i.e. most accessed websites or most blocked websites) are run, printed and maintained. Documentation supporting the purchase or renewal of filter equipment, software or licenses is maintained. All documentation supporting compliance with CIPA rules is maintained in E-Rate binder.
2323 West Fifth Avenue, Suite 100, Columbus, OH 43204 s Tel: 614.485.6000 Fax: 614.485.6000 | www.etech.ohio.gov
Discount Calculation
Best practices
Reports and supporting documentation containing the data used to complete Block 4 of the Form(s) 471 are maintained. Document the method used to calculate discount. All documentation is maintained in E-Rate binder.
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Service Delivery and Inventory Management
Best practices
All funded equipment is installed, operational and in use. Applicants maintain equipment inventory with enough detail to locate all equipment funded by E-Rate.
Information to include: Funding Year, 471 number, FRN, Location, Serial number, Make & Model, USAC invoice number, Install Date, Customer Bill Information, Replacement Date, etc.
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Service Delivery and Inventory Management
Best practices cont’d
Applicants verify work performed and maintain documentation stating such. When equipment or wiring is installed, applicant performs walk through and documents acceptance of work performed. When maintenance is performed, applicant maintains documentation showing date of maintenance and detail of work performed. All documentation is maintained in E-Rate binder.
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Effective Use
Best practices
Applicant maintains copies of network diagrams. Applicant documents inventory of end user computers in use.
Applicant maintains copies of staff training agendas, materials and sign-in sheets. All documentation is maintained in E-Rate binder.
This number does not have to be exact, however, it should at least be a good faith estimate. Applicant maintains a list of the operating systems and software in use on end user computers.
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Best practices Detailed bills – the bills should provide details pertaining to the equipment or services delivered. All bills are maintained, not just summary pages. Applicant performs a reconciliation or verification of all bills received.
Invoicing, Payments and Reimbursements
Shows any ineligible items or services deducted from amount invoiced to USAC. Shows applicant’s verification that equipment or services were delivered or installed.
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SLD News Brief
•Emailed each week •Subscribe from SLD website
Schools and Libraries News Brief September 19, 2008 TIP OF THE WEEK: If your last day to receive non-recurring services is September 30, 2008 and you need to request an extension, file your request now. USAC cannot process service delivery extension requests received or postmarked after the last day to receive service. Commitments for Funding Years 2008 and 2007 Funding Year 2008. USAC will release FY2008 Wave 24 Funding Commitment Decision Letters (FCDLs) September 23. This wave will include commitments for approved Internal Connections and Basic Maintenance requests at 90% and denials at 79% and below. As of September 19, FY2008 commitments total over $1.23 billion. Funding Year 2007. USAC will release FY2007 Wave 65 FCDLs September 22. This wave will include commitments for approved Internal Connections and Basic Maintenance requests at 81% and above and denials at 80% and below. As of September 19, FY2007 commitments total over $2.46 billion. On the day the FCDLs are mailed, you can check to see if you have a commitment by using USAC’s Automated Search of Commitments tool. Application Process: Eligibility To participate in the Schools and Libraries Program, potential applicants, recipients of service, and service providers must first determine if they are eligible. Below are some points to consider for eligibility. Schools To be eligible for E-rate discounts, schools •must be elementary and/or secondary schools as defined under state law. •must not operate as for-profit businesses. •must not have endowments exceeding $50 million. In general, public schools meet these requirements. Other types of schools – such as non-public schools, charter schools, and diocesan schools – should check with the state department of education in their state to see if the educational services they provide fall within that state’s definition of elementary and/or secondary education.
•Covers topics of current interest •Indicates important program deadlines •Archives of past issues
•Subscribe to SLD News Brief – go to http://www.universalservice.org/sl/to ols/news-briefs/subscribe.aspx
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Questions?
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Support from eTech Ohio
eTech Ohio E-Rate Support and Information e-rate@etech.ohio.gov Lorrie Germann Educational Technology Consultant 614-485-6050 Steve Crumbacher Educational Technology Consultant 614-485-6010
To subscribe to the E-Rate distribution list, send an email with no message to join-erate@list.em.ohio.gov.
2323 West Fifth Avenue, Suite 100, Columbus, OH 43204 s Tel: 614.485.6000 Fax: 614.485.6000 | www.etech.ohio.gov