The ambient community 2010 by dennishaskins

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									The ambient community 2010
         A presentation to the SeamlessUK conference
               “Citizen’s Information: Now & Nirvana”
                      ICC, Birmingham, 22 June 2004

       by Dr Costis Dallas (costis@criticalpublics.com)
       Chairman and Chief Researcher, Critical Publics
Scope and outline of presentation

   Community life, information and services
   Ambient intelligence
   Defining the ambient community
   Identifying key technologies
   Ambient community research priorities
Community life, information
       and services now
  Current experiences in the appraisal,
                           management
                     and dissemination
              of community information
An approach to community information

 People in communities use information for a
  variety of purposes
 They form community bonds through common
  experience shaped by communication
     They create identity through community memory
      and representation
     They share public information and services
        Learning and forming communities of interest
        Benefiting from social services and public
          information
     They get empowered through access to knowledge
Identifying technologies for local communities

 Technology-driven (“supply push”)
             Embedded virtuality vision
             Current R&D and technologies
 Citizen needs- and interests-driven (“demand pull”)
        Functions of current community information
           SeamlessUK portals
           Other eGovernment experiments and practice
        Scenarios
           Citizen-driven scenarios endorsed by empirical studies
           ISTAG expert-driven scenarios
“Citizen channels” for community information

 Citizens frequent places
     City hall, county hall, local authority buildings
     Public libraries, information centres
 Citizens have access to “placeless” channels
       Voice telephones, call centre services
       TV, digital, interactive
       Cell phones, w/ portable cameras, audio recording
       Internet, Web
 A strategy for technology-enabled community
  information should provide for both
Ambient intelligence
        A broader outlook
A vision for ambient intelligence

          “There is more information available at our
      fingertips during a walk in the woods than in any
      computer system, yet people find a walk among
      trees relaxing and computers frustrating. Machines
      that fit the human environment instead of forcing
      humans to enter theirs will make using a computer
      as refreshing as taking a walk in the woods”.
          Mark Weiser, “The computer for the 21st
      century”, Scientific American, Sept. 1991, 94-104.
Ambient intelligence technologies

 Devices
       Traditional I/O (mice, keyboards, screens)
       Wireless mobile devices (pagers, PDAs, cellphones)
       Smart devices (intelligent appliances, biosensors, wearable
        devices)
          Augmented “things that think”
 Networking
       Seamslessly integrating fixed/wireless infrastructures,
        local/global, broadband
 Middleware
       Including “invisible” user interfaces
 Applications
Ambient intelligence requirements for 2010

 Technical requirements (by ISTAG)
       Very inobtrusive hardware
       Seamless mobile/fixed comms infrastructure
       Dynamic and massively distributed device networks
       Natural-feeling human interfaces
       Dependability and security
 Also, social and organisational requirements
Defining the ambient community
      Community reinforced through ambient
                    intelligence technologies
A working definition

 Local communities in the information society
        eGovernment and public services, including eLearning,
         eHealth and social services
        eDemocracy and eDeliberation
        eIndividuals, “smart homes”
        “Digital cities”, “digital neighbourhoods”
        Collaborative “meeting zones”
 Ambient intelligence
        “Embodied virtuality’ vs virtual reality
        Cf. ubiquitous computing; pervasive computing
 Ambient community: community empowered through
  ambient intelligence
Ambient community technologies…

 Touch upon all aspects of community life
        Starting from the personal level
        At the family and interpersonal group level
        At the local community level
        Bridging out to the national level
 Concern complementary functions of community life
        Identity, social presence and fair representation
        Equitable access to information and knowledge sharing
        Participation to political, social and cultural life
        Preserving community memory and knowledge
        Nurturing an open, free and democratic society
 Introduce new dilemmas and issues
        Pervasiveness vs. privacy and control
Place making

     Create meaningful places for humans to “live in”
      and interact
        Overcome the “nowhere” place syndrome
     Use technology to create sociable places
        Usable interfaces encouraging human
          interaction
        Knowledge-support to allow constructive
          learning and participation
        Promoting visibility of people and their
          activities
        Supporting sociability and collaboration
Ambient technologies for community life

 Goals include ensuring
       Greater user-friendliness
       More efficient services support
       Citizen empowerment
       Support for human expression and interaction at
        various levels
          Individual
          Group
          Local community
          National and broader
Identifying key technologies
The four ISTAG scenarios for ambient
intelligence
                           “Efficient”
  Maria: personal                                 Carmen:
ambient communicator                        traffic optimisation


                           Interpretive-
            Individual                       Community
                         functional axes




 Dimitrios: connecting                     Annette and Solomon:
                           “Sociable”
people and expressing     “humanistic”      Social learning and
       identities                           community memory
Ambient community research priorities
A broader technology outlook

       Ambient intelligence
       Pervasive computing
       Ubiquitous computing
       Nomadic and mobile devices
       Wearable devices
       Embedded devices
       Virtual reality
       Enhanced and mixed reality
       Collaboration and knowledge management support
       Personalisation, annotation and user presence
       Location-aware services
       Voice recognition and synthesis
       Gestural and alternative user interaction methods
       Personal information systems
       3G+ technologies
       Wireless networking
Connected personal information systems

 Integrating personal storage devices, digital
  cameras, digital recording equipment with
  wireless networking and 3G+ mobile phone
  technologies as channels for community
  information preservation and access
Intelligent community places

 Using Radio Frequency Identification Devices
  (RFID), pervasive computing technologies,
  intelligent agents, sensors to create smart
  environments for the interface between the
  citizen and community services in the City Hall,
  public library and beyond
Ubiquitous community information services

 Developing platforms and testbeds for
  community services accessible through a
  variety of devices (including mobile handsets
  and digital TV), using intuitive interfaces going
  beyond the GUI paradigm, and based on
  integrating knowledge portal technologies,
  personalisation, location awareness, CRM and
  collaboration support solutions
Some words of caution

 An ambient community vision assumes an open
  government agenda
 Intelligence everywhere can be a helper, but
  can also be an unwelcome guardian and
  controller
     New models need to be investigated for the
      protection of privacy of the citizen
 Social inclusion is a key parameter, often
  overlooked when playing with cutting-edge
  technology
Critical Publics offers strategic advice and develops innovative technology-based, visual
and physical communication solutions for corporate, public and third sector organisations,
enabling them to build, reinforce and maintain solid, long-term relationships with their key
stakeholders.


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