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International Aircraft Federal Aviation
Administration
Ground Deicing
Service Providers
Winter 2008-2009
Update
Presented to: FAA Aviation Safety Inspectors
By: Mr. Jerry Ostronic and
Mr. Cliff Fiscus, AFS-200
Date: July 17 and 22, 2008
FAA Washington Headquarters Focal Points
for Aircraft Ground Deicing
Mr. Jerry Ostronic
AFS-200
Jerry.c.ostronic@faa.gov
202-267-8166
Mr. Cliff Fiscus
AFS-200
Cliff.g.fiscus@faa.gov
202-267-8166
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 2
Purpose?
1. Explain what can be expected regarding the air
carriers’ Standardized International Aircraft
Ground Deicing Program, Winter 2008-2009.
2. Answer questions and discuss the air carriers’
proposed Standardized International Aircraft
Ground Deicing Program and procedures.
3. Answer questions and discuss any other
issues relating to aircraft ground deicing,
Winter 2008-2009.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 3
Before we begin!
For a better understanding it is necessary to
provide a bit of background of where we are
now, and where we are trying to move to
with aircraft ground de/anti-icing.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 4
Advisory Circular 120-60B, GROUND
DEICING AND ANTI-ICING PROGRAM
Dated 12/20/2004
Primary guidance document for
the development of an air carrier’s
aircraft ground deicing program.
(compliance with 14 CFR 121.695)
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 5
Advisory Circular 120-60
• Originally written when:
– Most air carriers accomplished aircraft de/anti-
icing utilizing their own company equipment and
personnel at most airports.
– Much of the de/anti-icing was conducted by
company aircraft mechanics with a high degree
of knowledge of de/anti-icing fluids, aircraft
systems, aerodynamics, aircraft sensitive areas,
and the effects of contamination on the critical
areas of the aircraft.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 6
Today, that is often NOT the case!
• Depending on the air carrier, approximately
70 - 80% of aircraft ground de/anti-icing is
accomplished by third party contract
service providers.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 7
Also Today:
• The employee of the typical contract third
party aircraft ground de/anti-icing service
provider:
– Has been with the company less than 2 years.
– Is often his/her first exposure to aviation and
airplanes.
– Is usually minimally paid with little or no benefits.
– Almost always does part time and seasonal work.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 8
Currently AC 120-60B
• Simply does not address the realities of
the present situation in the aircraft ground
deicing environment and the contractual
relationships that have evolved between
the air carriers and the third party aircraft
ground deicing service providers.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 9
What is the FAA doing
to address this disconnect?
• In cooperation with air carriers and third
party aircraft ground deicing service
providers, the FAA is in the process of
addressing the realities of today's aircraft
ground deicing environment through a
major revision (total re-write) of AC 120-60B.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 10
If successful, the revised AC will:
1. Improve safety by increased standardization
through the development of a detailed
outline for a standardized aircraft ground
deicing program for use domestically and
internationally.
2. Provide an authorization process for third
party aircraft ground deicing service
providers independent of an air carrier’s
14 CFR 121.629 approved ground deicing
program.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 11
If successful, the AC will (continued):
3. Improve FAA oversight through the third
party service provider authorization process.
4. Make available and encourage the use of
quality de/anti-icing fluids to a larger
segment of the aviation industry. Primarily
air carriers operating under 14 CFR 135 and
91K.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 12
Revising AC 120-60 is a major
undertaking and very
time consuming.
• Incorporating and merging the best of:
– SAE standards and guidance material
– Guidance material developed by the Association
of European Airlines (AEA)
– Transport Canada guidance material
– Industry practices successfully in use today, and
– Some out of the box thinking.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 13
Why all this talk about
revising AC 120-60B?
• Short answer:
– It may help in the understanding of why the air
carriers have gotten together in the development
of one Standardized International Aircraft
Ground Deicing Program.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 14
Notice 8900.26, Outsourcing of
(Third Party Provider)
Aircraft Ground Deicing
• Restated regulatory requirements and
current FAA national policy and guidance.
– An air carrier aircraft may only be de/anti-iced
under the air carrier’s own approved program
or under another air carrier’s approved
program.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 15
Why Notice 8900.26?
• Resulted from follow up investigations to
the disclosure of falsified employee training
records by a major aircraft ground deicing
service provider in the western US.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 16
These follow up
investigations indicated:
• Some air carriers had been authorized to
use the unapproved deicing programs of
third party aircraft ground deicing service
providers not in accordance with 14 CFR
121.629, FAA national policy, and current
guidance material.
– FAA national policy division (AFS-200), Principal
Inspectors, and the air carriers all shared in this
breakdown in compliance.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 17
In addition to this practice not being
in regulatory and policy compliance:
• In some cases the deicing was not being
accomplished in accordance with the
flightcrew’s expectations, and therefore
potentially introducing safety concerns.
• This practice led to questionable oversight
by the individual air carriers and FAA
personnel, and
• Created an unclear chain of responsibility
and authority between the air carrier and the
service provider.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 18
Compliance with Notice 8900.26
• Within 90 days from time of discovery of
noncompliance for domestic locations.
– All domestic locations should be in
compliance at this time
• Which means all domestic de/anti-icing is
being done under the air carriers approved
program or under another air carriers approved
program and so indicated in the air carrier’s
approved aircraft ground deicing program.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 19
Notice 8900.33
• Extended the compliance date for foreign
locations to October 1, 2008.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 20
Strict compliance has shown to be
more difficult at foreign locations.
• At some foreign locations only one aircraft
ground deicing service provider is authorized
to provide aircraft ground de/anti-icing by local
governments for environmental concerns.
– These service providers are providing de/anti-icing
services to as many as 25 different air carriers.
• Not desirable or practicable to expect these
companies, or their employees, to know 25
different ways of accomplishing the same basic
task.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 21
Air carriers considered a
“Host Airline” concept.
• After much discussion this concept was rejected by
air carriers over liability concerns.
– Under this concept a Host Airline is responsible for ground
deicing service provided to a second air carrier by a aircraft
ground deicing service provider under contract to the Host
Airline in accordance with the air carrier’s approved deicing
program.
• An air carrier utilizing the deicing service of another air
carrier’s approved aircraft deicing program as permitted
by current FAA national policy.
• Could have raised additional questions as to
responsibility and authority.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 22
Air Carriers considered one
standardized very specific
international program.
• Modeled after one US aircraft ground
deicing service providers program.
– Rejected by air carriers and foreign service
providers as a non-workable program.
• To specific to fit all the various locations, air
carriers programs, and various service
providers.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 23
Consideration given to incorporating
each service provider’s complete
program into the air carrier’s
approved program.
• Also rejected because:
– Many foreign aircraft ground deicing service
providers do not have written programs that
could be incorporated into the air carrier’s
programs.
– Depending on the number of foreign locations
serviced by the air carrier, the shear volume of
the number of different programs would have
been prohibitive both from the air carrier’s and
the FAA’s perspective.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 24
This brings us to today!
• The air carriers proposed Standardized
International Aircraft Ground Deicing
Program (SIAGDP)
– Supported by the Air Transportation Association
(ATA)
– 14 CFR 121 air carrier POIs have or will be
receiving revisions to their air carrier’s ground
deicing program incorporating the SIAGDP for
most foreign operations.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 25
What is SIAGDP?
• SIAGDP is a comprehensive generic aircraft
ground deicing program based on the
guidelines developed by the Association of
European Airlines (AEA) for aircraft ground
de/anti-icing, and followed by many of the
foreign deicing service providers.
– The SIAGDP is more detailed and comprehensive
than that specified in the current AC 120-60B, and
that is currently in most air carrier’s core FAA
approved aircraft ground deicing programs.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 26
Individual service provider’s specific
compliance methods and procedures
for each location.
• A service provider’s methods of compliance
and specific procedures with the SIAGDP
will be identified and evaluated through the
initial and yearly audit reports.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 27
SIAGDP and the service provider’s
specific audit reports provide
program details for:
• Receiving of de/anti-icing fluids
• Storage of de/anti-icing fluids
• Safe handling of de/anti-icing fluids
• Appropriate application of de/anti-icing fluids
• Quality control of de/anti-icing fluids
• Non-fluid methods of de/anti-icing
• Training of aircraft ground de/anti-icing
personnel.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 28
SIAGDP Does Not!
• Include aircraft ground deicing program
requirements for flightcrew or air carrier
management personnel not directly involved with
those elements identified in the previous slide.
– These elements should already be addressed in the
air carrier’s core approved aircraft ground deicing
program and not changed by the SIAGDP.
– Requirements or procedural differences affecting
flightcrew or flightcrew ground interface must be
provided to the flightcrew prior to de/anti-icing.
• Airport chart advisory pages, flight release, FOM, etc.
• Communication procedures, deicing starting position, etc.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 29
The SIAGDP has five sections:
• Forward, Procedures, Training, Quality
Control, and References.
• Should be placed in the air carrier’s manual
system consistent with the air carrier’s
current procedures as agreed between the
air carrier and the principal inspectors.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 30
Forward section:
• Explains the purpose of the program and its
use and limitations.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 31
Procedures section:
• Addresses:
– Fluid receiving, handling, and storage
– Fluid quality control checks
– De/anti-icing procedures on and off the gate
– Aircraft general critical areas and no spray
zones
– De/anti-icing equipment requirements
– De/anti-icing coordination and communication.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 32
Training section:
• Includes (for aircraft ground deicing
personnel):
– Scope of training
– Curriculum
– Testing
– Qualification renewal
– Quality control
– Records and review plan
– Aircraft specific training.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 33
Quality Control section:
• Contains:
– Quality control program general guidelines
– Quality training statement
– De/anti-icing International Vendor Audit Checklist.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 34
Reference section:
• Includes reference material for:
– Aerodynamics
– Weather
– Health and Safety
– De/anti-icing fluids background information
– Other reference documents.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 35
SIAGDP should also include:
• Completed individual aircraft ground
de/anti-icing service provider’s audit report
forms.
– One for each service provider for each location
– Initial and yearly
• Station specific flightcrew requirements and
procedures if different from air carrier’s
core program and procedures.
International Deicing Federal Aviation 36
July 17 and 22, 2008 Administration 36
More about the Service Provider
Audit and Audit Report.
• Audit checklist/form/report modeled after AEA
aircraft ground deicing provider audit form.
• Very comprehensive.
• Audits are to be conducted by knowledgeable
individuals under the oversight and coordination
of ATA.
• Single audit sanctioned by an ATA auditor may
be shared by all SIAGDP participants.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 37
Approval process for SIAGDP
• Approved by POI and incorporated into
applicable sections of the air carrier’s manual
system as part of the air carrier’s approved
aircraft deicing program per CFR 121.629.
• Approval of an individual service provider at a
specific location by incorporating satisfactory
completed audit report into the applicable
section of the air carrier’s manual system.
– Audit must be repeated yearly and therefore
audit report form should not be more than 12
months old.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 38
POI’s responsibility for
approval of SIAGDP
• Although proposed SIAGDP has been
reviewed at the national level by Mr. Fiscus
and myself, as well as other members of the
headquarters team, the individual air carrier
approval authority remains with the POI
assigned to the air carrier.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 39
Our thoughts of SIAGDP
• Although not perfect, and short of what we hope
to accomplish with the revision of AC 120-60B:
– Meets regulatory requirement and policy guidelines
– Provides for a higher level of air carrier and FAA
oversight than exists today
– Enhances safety through standardization of the
foreign aircraft ground deicing service providers and
air carriers
– Places the responsibility and authority more directly
with the air carrier, the certificated entity
– Is more specific and comprehensive than most air
carrier’s approved core deicing programs.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 40
Our thoughts of SIAGDP (continued)
– Has been acceptable to most foreign aircraft
ground deicing service providers
– Is a big step toward a universally acceptable
standardized aircraft ground deicing program,
which is the goal of the revision to AC 120-60B
– Only program presented that has been agreeable
to both the FAA national policy office and the air
carriers in general, that can be implemented in
time for the upcoming Winter Season 2008-2009.
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 41
Questions, and hopefully our
answers, after the break!
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 42
This ATN presentation will be
rebroadcasted:
Tuesday, July 22, 2008
3:00 – 5:00 p.m. EDT
Conference dial-in number:
712-432-1699, Access code: 359843
Available on “Video-to-You”on July 23, 2008 at:
http://www.academy.faa.gov/intranet/vod/default.asp
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 43
FAA Washington Headquarters Focal Points
for Aircraft Ground Deicing
Mr. Jerry Ostronic
AFS-200
Jerry.c.ostronic@faa.gov
202-267-8166
Mr. Cliff Fiscus
AFS-200
Cliff.g.fiscus@faa.gov
202-267-8166
International Deicing Federal Aviation
July 17 and 22, 2008 Administration 44
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