Get documents about "H1250 - Prodigy 3 Owner's Manual - Version C
Document Sample
Owner’s Manual
3 Star Gas Hot Water Heater
Models: 135SN / 135SL
170SN /170SL
Installation Details
Commissioning
Owner’s Information (warranty)
For advice, repairs and service, call:
1300 365 115 (Australia)
0800 729 389 (New Zealand)
Specifications and materials may change without notice.
Effective for all mains pressure water heaters manufactured and sold after 1st December 2007.
Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Contents
Welcome To Dux Hot Water 1 Owner’s Information 12
Installation Details 2 System Maintenance 14
Plumbing Connections 3 Troubleshooting 15
Specifications 6 Warranty 17
Gas Connections 7 Warranty Card 20
Commissioning Adjustments 9
Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Welcome To Dux Hot Water
Your decision to purchase a Dux Hot Go with Dux and you’ll have a
Water system will reward you for many dependable, economical, efficient hot
years to come. water system designed to perform well,
year after year. And that’s a promise.
Since 1915, the Dux range has seen
continuous research and development,
resulting in many breakthroughs in the
efficiency, reliability and longevity of hot
water systems.
Dux water heaters are manufactured
in Australia in a state-of-the-art facility,
using a Quality Endorsed Company
production system.
This is your assurance that you have
purchased the highest quality water
heater available, one that will provide
continuous hot water for all your needs
– safely, economically, and for many
years to come.
To be upfront about it, we want Dux to
be your brand of choice. So you can
depend on us to provide more than just
a hot water system.
You can rely on Dux products and
choose them with confidence. We’ll
make sure you have the information, the
quality and the innovation you’re looking
for, including the latest energy-saving
alternatives. If you should ever have a
problem – and we’ll bet you won’t –
you’ll find that we’re easy to get hold of,
friendly to talk to and quick to act. Our
service is all about providing anything
you need as soon as you need it.
Part No: H1250 1
Version: C
Owner’s Manual – Prodigy 3
Installation Details
Outdoor Installation A properly drained overflow tray must
The water heater should be installed be used where property damage could
outdoors only with the minimum occur from water spillage. (See AS/
clearances as shown in the figure below. NZS3500.4 for further details.)
The water heater should be installed
Note: Warranty does not cover
on a level, fireproof plinth at least
consequential damage due to heater
50mm above the surrounding ground
leakage.
level. Position the two wall brackets
100 mm below the top of the unit and
secure them so that they are protruding
approximately 10mm beyond the back
of the heater. Position the unit in place
and secure the brackets to the wall (as
per diagram below). Minimum clearance
around the windows and doors must be
maintained.
Location
The water heater should be located as
close as possible to the most frequently
used hot water outlet. Ensure that the
data plate is clearly visible and provide
adequate access for service to the
thermostat, relief valve and anode.
Note: All models are equipped with a
sacrificial anode, accessible through the
top cover. Allow 50% of the height of A = 500mm B=300mm min
the water heater for clearance above to For further details, refer to
replace the anode. AG 601 – Gas Installation Code
This water heater must be installed
on a fire-proof base.
2 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Plumbing Connections
This water heater must be installed This water heater is designed for direct
by a licensed tradesperson, and in connection to water supply pressures of
accordance with: no greater than:
• AS/NZS3500.4 “National Plumbing All Litre Models – 1120kPa
and Drainage Code Hot Water
Where the mains pressure can exceed
Supply Systems – Acceptable
or fluctuate beyond the pressure
Solutions”.
shown above a pressure limiting device
• AS5601/AG601 “Gas Installations”. (complying with AS1357) must be
fitted in the cold water inlet supply.
• Local authority regulations.
This device must be installed after
• Outside Australia and New Zealand, the isolating valve and set below the
please refer to local plumbing and pressure shown above. Note during
building codes and regulations. periods of lower demand water pressure
may increase.
• Notice to Victorian customers
from the Victorian Plumbing Caution: This water heater delivers
Industry Commission – this water hot water at temperatures exceeding
heater must be installed by a 50°C. Refer to AS/NZS3500 and local
licensed person as required by the regulations regarding the need for
Victorian Building Act (1993). Only additional temperature control of hot
a licensed person will give you a water delivery.
compliance certificate, showing
Isolating Valve
that the work complies with all (Spindle Vertical) Expansion
the relevant Standards and only a Valve*
licensed person will have insurance
Cold Water
protecting their workmanship for 6 Inlet
years. Line
Strainer Non-return Union
Note: This water heater is not suitable Valve Connection
for pool heating. Note: a combined isolating valve/non-
return valve/line strainer may be used.
Expansion valve only required where local
regulations demand.
Part No: H1250 3
Version: C
Owner’s Manual – Prodigy 3
Plumbing Connections
Pressure & Temperature Relief Important: The Pressure & Temperature
Valve Relief Valve and the drain outlet pipe
The Pressure & Temperature Relief Valve must not be sealed or blocked. It is
is supplied loose with the water heater. normal for the valve to overflow during
The valve rating is: heating cycles.
All Models – 1400kPa
Cold Water Connection
The relief valve must be installed directly An approved isolating valve, approved
into the top socket marked “RELIEF non return valve, line strainer (optional
VALVE”. The drain line from this valve but recommended), and union must
must run in a continuously downward be fitted between the supply main and
direction in a frost-free ambient position the RP¾/20 socket in the water heater.
with the discharge end left open to All fittings must be approved by the
atmosphere permanently. The Pressure relevant Authority.
& Temperature Relief Valve supplied
Note for S.A. and W.A.: It is a state
with the water heater is not intended to
requirement that a pressure relief valve
enable connection of the water heater to
be fitted on the cold water supply line
supplementary energy sources such as
between the non return valve and the
solar panels or slow combustion stoves
water heater.
(refer AS/NZS 3500.4 for guidance on
these types of installations).
Hot Water Connection
Warning: Operation of the relief valve The hot water line should be connected
easing gear at least once every six (6) to the RP¾/20 socket marked as
months is recommended. OUTLET. For the most economical
operation of the water heater, it is
Danger: Failure to operate the relief
recommended that all hot water lines
valve easing gear at least once every six
are insulated with high temperature, UV
(6) months may result in problems with
resistant 13mm closed cell insulation.
the water heater.
Please check local regulations regarding
Note: Plugs are supplied with the water the use of hot water supply pipework
heater to plug off the fittings that are not other than pipes made of copper.
required. Ensure that a sealing material
is applied to the plugs to prevent
leaking.
4 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Plumbing Connections
Safety Information Temperature Protection
For safe performance this water heater All water heaters have the ability to
is fitted with a combination Pressure & produce hot water very quickly. To
Temperature Relief Valve. reduce the risk of scald injury, it is
mandatory under the requirements of
This device must not be tampered with
australian standard AS/NZS3500.4.2
or removed. The water heater must
that a suitably approved temperature
not be operated unless both of these
control device be fitted to the hot water
devices are fitted and in working order.
supply to outlets used primarily for
The Pressure & Temperature Relief personal hygiene. This valve should be
Valve should be checked for adequate checked at regular intervals to ensure its
performance or replaced at intervals operation and settings remain correct.
not exceeding 5 years, or less in areas
Note: All Dux water heaters are supplied
where local regulations apply. The lever
with tempering valves. Any adjustment
on the relief valve should be pulled to
to the valve should be made according
operate the valve at least once every 6
to the manufacturer’s recommendations.
months.
Part No: H1250 5
Version: C
Owner’s Manual – Prodigy 3
Specifications
System Components
Component Description
1 PTR Valve
2 Hot Water Outlet To House
3 Cold Water Inlet (not visible)
Tank Specifications
Model Numbers 135SN / 170SN /
135SL 170SL
Capacity (L) 135 170
Mass (Kg) 72 86
Relief Valve Pressure (kPA) 1400 1400
Water Capacity in First Hour* (L) 270 305
* Temperature rise at 45°C and inlet temperature of 15°C using natural gas
Dimensions (mm)
A – Height 1601 1896
B – Hot Water Outlet 1327 1620
C – Cold Water Inlet 221 221
6 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Gas Connections
Gas piping (refer to Data Plate for
correct gas type) should be connected
through the side of the case (see figure
below). The plastic grommet must be
installed around the pipe and clipped
into the case. The gas control is
fitted with a RC½/15 socket. A union
connection should be used. Pipe sizes
should be in accordance with AS5601/
AG601.
Gas entry
Part No: H1250 7
Version: C
Owner’s Manual – Prodigy 3
Gas Connections
Lighting the Water Heater Shutting Down The Water Heater
The water heater must be filled with Turn gas control knob to position “OFF”.
water before lighting. Instructions for
lighting procedure are on the inside of
the access cover and shown below: Control Knob /
Reset Button
1. Rotate Gas control knob to OFF.
Wait five minutes for unburnt gas to
vent. Note: L.P. Gas being heavier
than air, will not vent upwards
naturally.
2. Rotate gas control knob to “PILOT”.
Press and hold down.
3. Press ignitor button until pilot lights.
4. After 30 seconds release gas
control knob. If pilot goes out,
repeat steps 2 and 3.
5. When pilot stays alight, rotate gas
control knob to “ON”.
Warning: Wait five minutes before
repeating ignition process.
8 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Commissioning Adjustments
Main Gas Pressure Regulator Ignition System (Spark Gap)
Adjustment Check the gap between the spark
The main burner pressure must be electrode and the pilot burner is 3 –
set at installation and should not need 5mm and adjust as necessary. Push the
readjustment. igniter button to test for a spark.
The pressure is best checked by Warning: Test the spark gap only where
connecting a water manometer or there is no build up of gas.
equivalent to the test point nipple on
the gas control. The test point pressure
must comply with the value on the Data
Plate.
If adjustment is necessary, proceed as
follows:
1. Remove regulator adjustment cap
from top of gas control.
2. Remove sealant from adjustment
slot if necessary.
3. Light the burner. Rotate adjustment
screw clockwise to increase, or anti-
clockwise to decrease pressure.
4. Replace regulator adjustment cap.
Note: Pressure adjustments at gas
cylinder regulator should be conducted
as required to ensure correct supply
pressure to water heater as per
AS5601/AG601.
Part No: H1250 9
Version: C
Owner’s Manual – Prodigy 3
Commissioning Adjustments
Gas Fitter – Test The Water Heater User
Test operation by lighting the water DO NOT place articles on or against
heater (see Lighting the Water this appliance.
Heater, earlier in this manual).
DO NOT use store chemicals or
Warning: This water heater should be flammable materials, or spray aerosols
checked on installation and the test near this appliance.
point pressure set in accordance with
DO NOT operate with panels or covers
that marked on Data Plate.
removed from the appliance.
Adjust gas pressure as required
to achieve specified gas test point
pressure. If problems are encountered
in this process contact the Dux Service
Department.
Failure to accurately set the pressure
can result in damage to the water
heater, and automatically cancels the
Manufacturer’s Warranty. This water
heater is to be installed only by an
Authorised Person.
Note: Instruct owner in water heater
operation before leaving.
10 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Commissioning Adjustments
Operating Instructions Caution: If the water heater is left in
The appliance is not intended for an operating condition and unused
use by young children or infirm for two weeks or more, a quantity of
persons without supervision. Young hydrogen (which is highly flammable)
children should be supervised to may accumulate in the top of the water
ensure that they do not play with cylinder. To dissipate this gas safely it is
the appliance. recommended that a hot tap be turned
on for several minutes at a sink, basin
Warning: it is essential for the safe
or bath, but not a dishwasher, clothes
operation of this gas heater that clothing
washer or other appliance. During this
or any other flammable material should
procedure there must be no smoking,
not be placed against or on top of the
open flame or any other electrical
water heater. In addition, do not store
appliance operating nearby. If hydrogen
flammable or corrosive materials, such
is discharged through the tap it will
as dry cleaning fluids, pool chemicals,
probably make an unusual sound as
etc., in close proximity to the heater.
with air escaping.
The use of aerosol sprays in the vicinity
of the heater should be avoided. The
propellant gases used in these devices,
e.g. fly-spray, hair-spray and laundry
aids, can break down in the flames of the
burner and produce corrosive agents.
Part No: H1250 11
Version: C
Owner’s Manual – Prodigy 3
Owner’s Information
Water Quality How Long Will The Heater Run
Your Dux water heater has been Each Day?
manufactured to suit water conditions of The length of time that the heater will run
most Australian metropolitan supplies. each day will vary dependent upon the
Please note that harsh water supplies amount of hot water being used by the
can have a detrimental effect on the household.
water heater and its life expectancy. If
Caution: All water heaters have
you are unsure about your water quality
the ability to produce hot water in a
you can obtain information from your
surprisingly short time. To reduce the
local water supply authority.
risk of scald injury, it is mandatory
The water heater is designed for use in under the requirements of Australian
areas where the Total Dissolved Solids Standards AS3500 that an Australian
(TDS) content of the water supply is less Standards approved temperature
than 2500 mg/L. In areas where the control valve be fitted to the hot water
TDS exceeds 600mg/L the magnesium supply pipe work. This valve should be
alloy anode (supplied in the heater) may checked at regular intervals to ensure its
become over reactive. To alleviate this, operation and settings remain correct.
the anode should be replaced with an
aluminium alloy anode, available from
your local Dux supplier.
Water can also be very corrosive,
measured by the saturation index. If the
water saturation index is greater than
0.40 an expansion control valve should
be fitted and where the index is greater
than 0.80 the water heater installed
should be a Hard Water Model. Please
consult our Service Department for
advice if required.
12 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Owner’s Information
What Should I Do During Holidays? How Does My System Work?
If the hot water system is not used, The Dux water storage tank is used
for two weeks or more, a quantity to store the heated water ready
of hydrogen gas, which is highly for household use. It has a high
flammable, may accumulate in the water temperature vitreous enamel lining to
heater. To dissipate this gas safely, it is provide long life, and a high density
recommended that a hot tap be turned polyurethane insulation to ensure
on for several minutes at a sink, basin minimal heat loss.
or bath but not a dishwasher, clothes
Never turn the gas supply off during
washer, or other appliance. During this
normal use.
procedure there must be no smoking,
open flame or any other electrical
appliance operating nearby. If hydrogen
is discharged through the tap, it will
probably make an unusual noise similar
to air escaping.
Note: Important there are no user
serviceable components in the
system. Only an authorised service
representative is permitted to remove
any covers or make setting adjustments.
Do not open or adjust any electrical
covers or devices yourself.
Part No: H1250 13
Version: C
Owner’s Manual – Prodigy 3
System Maintenance
This Dux water heater is designed such The service should include the following:
that there is little to do regarding system
• Replace the Pressure &
maintenance other than that detailed in
Temperature Relief Valve.
this Owner’s Manual.
• Replace the anodes (in areas of
Personally inspecting or servicing any
harsh or adverse water conditions, a
part of the system is not recommended.
more frequent check of the anodes
After each 5 years of operation you is recommended).
should contact the local service agent
• Flush the water heater by doing the
to replace all safety valves and anodes
following:
to ensure continued system life and
operational safety. In locations where i. Turn off the power.
the water has a TDS greater than 600 ii. Turn off the cold water supply to
ppm, this service is recommended each the water heater at the isolating
3 years. valve.
iii. Gently operate the easing lever
Six Monthly Service – By Owner on the Pressure & Temperature
Operate the Pressure & Temperature Relief Valve to release the
Relief Valve for approximately 10 seconds pressure in the water heater.
by operating the easing lever on the iv. Disconnect the cold water inlet
valve to ensure water is relieved to waste union to the heater and attach a
through the relief drain pipe. Check to drain hose.
ensure the valve closes correctly. v. Gently operate the Pressure
& Temperature Relief Valve to
Five Year Service – By Authorised let air into the heater and allow
Personnel Only water to escape through the
The five year service must be carried hose.
out by a licensed tradesperson. It is vi. Flush the heaters until clear
recommended that this service be water appears then reconnect
carried out by your local Dux agent. all fittings, fill the heater and
restore the electricity supply.
14 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Troubleshooting
What Should I Check Before • Consider that during night time
Making A Service Call? heating, the time taken to heat
If there is not enough hot water, it is the tank can take longer so you
recommended that the following points may find that the tank has not fully
be considered before making a service recovered from a period of heavy
call. If after checking the following points usage the previous evening.
the problem has not been identified,
• Consider that often the hot water
please contact Dux on 1300 365 115.
usage of showers, washing
machines and dishwashers can
No Hot Water
be under estimated. Review these
• Is the Pressure & Temperature Relief
appliances to determine if your daily
Valve discharging too much water?
usage is greater than the storage
• Do you have the correct size water volume of your water heater. For
heater for your requirements? Sizing example, if you have a 315 litre
details are available from your Dux storage tank and you are using
supplier. 450 litres of water it is possible that
there will be certain times of the
• Is one outlet (such as the shower)
day where there is insufficient hot
using more hot water than you
water. It is also advisable to inspect
think?
tap washers etc. for leakage and
• Carefully review the family's hot replace if necessary.
water usage and if necessary
• Is there a leaking hot water pipe or
check the shower flow rates with a
dripping hot water tap? A small leak
bucket, measuring the amount of
can waste a large quantity of hot
water used over that period of time.
water.
If it is not possible to adjust water
usage patterns, an inexpensive flow • Replace faulty tap washers and
control valve can easily be fitted to have your plumber rectify any
the shower outlet. leaking pipe work.
Part No: H1250 15
Version: C
Owner’s Manual – Prodigy 3
Troubleshooting
Water Discharge from the PTR
Valve
Pressure & Temperature Relief Valve
(PTR)
It is normal for the PTR to allow a small
quantity of water to escape during the
heating cycle. The amount of discharge
will depend on hot water usage.
Continuous trickle (PTR)
This is most likely due to a build up of
foreign matter. In this case try gently
raising the easing lever on the Pressure
& Temperature Relief Valve for a few
seconds then release gently. This may
dislodge a small particle of foreign
matter and rectify the fault.
Steady flow (PTR) – more than 20L
per day
This may be caused by excessive water
supply pressure, a faulty Pressure &
Temperature Relief Valve or a faulty
thermostat. Turn off the electricity supply
and contact your Dux Hot Water.
16 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Warranty
Dux Hot Water Unit the repair and/or replacement of
any failed component in the hot
Manufactured by Dux Manufacturing
water unit or where necessary,
Limited (“Dux”)
the hot water unit itself. Under this
Terms of Warranty and Replacement warranty Dux will repair or replace
Guarantee the component or hot water unit
Effective for all Storage Water Heaters free of charge (except for certain
manufactured and sold after 1 transport or travelling time costs
December 2007. Backed by 1 year full which may be payable by the owner
parts and labor warranty. (Conditions under clause 9 below). The decision
apply). to repair or replace the component
or hot water unit will be entirely at
THIS HOT WATER SYSTEM COMES the discretion of Dux.
WITH A COMPREHENSIVE 1 YEAR
PARTS AND LABOUR WARRANTY 3. The warranty only applies to defects
AND A GUARANTEE TO REPLACE in the hot water unit which have
YOUR HOT WATER UNIT IF THE INNER arisen solely due to faulty materials
CYLINDER FAILS WITHIN 7 YEARS. or workmanship, including incorrect
installation / system selection.
The terms of the Warranty and
replacement guarantee are set out 7 Year Replacement Guarantee
below. 4. If an inner cylinder fails on a Dux
hot water unit, within a further 6
Warranty years after the end of the 1 year
1. Your hot water system and its warranty period, Dux will provide a
components are covered by a 1 free replacement hot water unit at
year warranty against defective the nearest approved Dux agent
factory parts or workmanship or Dux office to the owner’s home.
from the date your hot water Under this replacement guarantee,
unit is installed. If the date of the transport, installation and labour
installation is unknown, the warranty costs of delivering the replacement
commences 1 month after the date hot water unit and removing and
of manufacture (which can be found replacing the existing hot water
on the data plate on the hot water unit with the replacement hot water
unit). unit will be the responsibility of the
owner of the existing hot water unit.
2. This warranty is for normal use of
the hot water system and covers
Part No: H1250 17
Version: C
Owner’s Manual – Prodigy 3
Warranty
Scope of Warranty and Guarantee and strainer is not fitted in areas
where mains pressure is likely
5. The warranty and replacement
to exceed 1200 kPa.
guarantee do not apply to any
defects or damage not due to faulty 6. The warranty only applies to the
factory parts or workmanship, hot water unit or components in the
installation / system selection, hot water unit and does not cover
including but not limited to defects or any plumbing or associated parts,
damage caused by or resulting from: including but not limited to, pressure
a. Accidental damage, abuse, limiting valves, stop cocks, non
misuse, maltreatment, abnormal return valves, electrical switches,
stress or strain, harsh or pumps or fuses, supplied by any
adverse water conditions, person installing the hot water unit.
contamination or corrosion from
7. Where a hot water unit or a
particles in the water supply,
component in a hot water unit is
excessive water pressure, over
replaced by Dux, the balance of any
temperature or neglect of any
original warranty or replacement
kind to the hot water unit or its
guarantee period will remain
components.
effective. The replacement part or
a. Alteration or repair of the hot
hot water unit does not carry any
water unit other than by an
additional warranty or replacement
approved Dux agent or a
guarantee.
Technician of a gas or electricity
utility approved by Dux. 8. Where the hot water system is
b. Attachment of any parts or located outside the metropolitan
accessories other than those area of a capital city and is:-
manufactured or approved by a. more than 25 kilometres from a
Dux. Dux office; or
c. Faulty or improper installation b. more than 25 kilometres from a
of the hot water unit, including Dux agent
installation otherwise than
The owner will be responsible under
in accordance with the
the warranty, for paying the costs
instructions contained in the
of transporting the hot water unit or
owner’s manual supplied by
any component in the hot water unit
Dux.
to and from an approved Dux agent
d. Where cold water temperature
or to a Dux office (including the
and pressure relief valve,
costs of any insurance associated
expansion valve, check valve
with that transport) or paying the
18 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Warranty
travelling time of an approved Dux components in the hot water unit.
agent to and from the owner’s All claims must be made within one
house premises. month of the detection of the defect.
12. In addition to this warranty and
9. Where the warranty applies but
replacement guarantee, certain
the hot water unit is installed or
legislation (including the Trade
located in a position that does not
Practices Act (1974) and consumer
comply with the Dux installation
protection legislation of the States
instructions or any relevant statutory
and Territories) gives the owner
requirements, the owner of the hot
certain rights, which cannot be
water system will be responsible for
excluded, restricted or modified.
the costs of:
Nothing in this warranty and
a. the dismantling or removal of
replacement guarantee has the
cupboards, doors, walls of
effect of excluding, restricting or
special equipment and
modifying those rights.
b. any labour required.
13. In the case of a hot water system
To gain access to and to bring
acquired for other than personal
the system / unit to a position
domestic or household use, Dux’s
that complies with the installation
liability for a breach of a condition
instructions or relevant statutory
or warranty implied by Division 2
requirements.
of Part V (other than Section 69) of
the Trade Practices Act (1974) and
10. Dux’s obligations under this warranty
any equivalent State or Territory
and replacement guarantee are
legislation is expressly limited to
limited to repairing or replacing
any one or more of the following, as
the hot water unit or components.
determined by Dux:
To the extent permitted by law,
a. the replacement of the hot
Dux will not be liable for any loss
water unit;
or damage to furniture, carpets,
b. the repair of the hot water unit;
walls, foundations or any other
c. the payment of the cost of
consequential loss of any kind
replacing the hot water unit or
caused by a defect in the hot water
of acquiring an equivalent hot
unit or any component.
water unit;
11. Any claim under the warranty d. payment of the cost of having
or replacement guarantee must the hot water unit repaired.
include full details of the defect and/
or damage to the hot water unit or
Part No: H1250 19
Version: C
Owner’s Manual – Prodigy 3
Warranty Card
Enclosed you will find a warranty card – please fill in the details and return immediately. This
will ensure prompt service under warranty, if required.
Product Warranty only applicable in Australia and New Zealand.
See page 17 for terms of warranty.
Privacy Act Amendment (2000): If and whenever warranty service is required, your personal
details will only be given to an Authorised Dux Service Agent for the express purpose
of carrying out the arranged warranty service work agreed by you the client and Dux
Manufacturing Limited.
Appliance Details
For future convenience, would you kindly fill in the following details and retain with your
original invoice for your own records.
Owner’s Details:
Surname:......................................Given Name(s):...................................................
Address:..................................................................................................................
Town/Suburb:..........................................................................................................
State/Territory:............................. Postcode:....................
Date of Purchase:.......................... Purchased From:............................................
Model:.................................. Serial Number:..........................................................
Date of Manufacture:..............................................................................................
(Details on Data Plate on water heater)
Installer’s Details:
Date of Installation:......................... Installer’s Name:.............................................
Address:..................................................................................................................
Installer’s Signature:...................................................................................
Service Details:
Date of Service:......................... Serviced By:..........................................................
Work Carried Out:......................................................................................................
..................................................................................................................................
..................................................................................................................................
Signature of Service Agent:........................................................................
20 Part No: H1250
Version: C
Owner’s Manual – Prodigy 3
Part No: H1250 21
Version: C
Owner’s Manual – Prodigy 3
3 Star Gas Hot Water Heater
For advice, repairs and service, call:
1300 365 115 (Australia)
0800 729 389 (New Zealand)
Part No: H1250
Version: C
