The holistic view of the front end of innovation

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							The holistic view of the front end of innovation

                Conference on IMTs and New Product Development

                Mantova, 17-18 October 2002
                                              Lars Deppe
                                              Stefan Kohn
                                              Dr. Francesca Paoletti
                                              Dr. Andreas Levermann
High competition leads companies to innovate
          Front end                   New product development
  Idea generation




                         Screenin
                           Idea
                                                                        Commercialisation
                             g


                    3000 Ideas       14 New product developments                1 Market success
                                    Product development time shortens              Today
                                                                        Tomorrow             Yesterday
                                                   17%
                                          1991            1996


                        The time from idea to market launch shortens    Product life cycle time shortens
The greatest uncertainty is in the front end

                       • Preparation
             Front                         Uncertainty
                       • Idea generation
              end
                       • Idea screening


            New        • Product concept
          product
          develop-     • Prototype
           ment          development



         Commer-
                       • Market launch
         cialisation                                     Information
The target of this investigation was to „catch“ the front end


                                    Innovation
                                      survey



                                                          Workshop with
      In-depth interviews
                                                            innovation
                               “Catch” the
      with big companies
                                                          consultants for
                                                              SME’s
                                front end

                 Point out the success factors of the front end
The innovation survey shows how innovations arise

    1.     Most ideas are initiated by a flash of genius


   2.      24% of the ideas are initiated by the demand of the company

          The primary success factor of innovation is systematic work (e.g.
    3.    trail and error + problem solving)

          The idea for a new application results from the consciousness of a
    4.
          problem or by a fortunate coincidence

          The idea for the technical realisation results mostly from trail and
   5.     error
Culture, strategy and organisation are beneath the process itself
the success factors of the front end of innovation

                 In-depth interviews with big          Workshop with innovation
                           companys                     consultants for SME's
  Culture           Awards for performance                 Culture of respect
                Market --> customer involvement
  Strategy                                                     Clear target
               Technology --> process optimization
Organisation         Multi-functional Teams                    Networking
  Process                  Milestones                          Milestones



                              Catch the front end with a holistic view
A holistic view results in a better understanding of the front end
           Company strategy



                                                   Which factors
              Corporate                            influence the
               culture                               front end?

                                                  How can these
  Chance                       Risk                 factors be
             Organisation                          controlled?



               Process
Generation of a vision drives motivation




  Innovation                                                              Stagnation
                                      Corporate
                                       culture
                       Chance                               Risk

                                Generation of a vision

        • Top management must communicate the importance of innovations
        • Top management must ensure the funding of innovation projects
        • Top management must support further training of staff
Innovative working environment




 Innovation                                                         Stagnation
                                       Corporate
                                        culture
                        Chance                               Risk

                                   Innovative working
                                      environment

              • Individuality of the employees must be fostered
              • Management must adjust tasks to employee skills
              • Performance awards must be available
Effective communication results in better networking




  Innovation                                              Stagnation
                                Corporate
                                 culture
                 Chance                            Risk

                                 Effective
                              communication

                 • Experience exchange must be ensured
                 • Job-rotation must be ensured
                 • Enhance diversity in teams
Information technologies supports communication




 Innovation                                                                  Stagnation
                                      Corporate
                                       culture
                       Chance                              Risk

                                  Use of information
                                    technologies

       • A web-based ideapool
       • Collect good and bad experiences from all innovation projects
       • Provide an efficient e-mail and intranet system for communication
The strategy determines the degree of uncertainty
 Market                                                              Technology
                                            Company strategy
 Target                                                              Ressources

 Product                                                             Knowledge

  Learning-based                            Market       Radical
 strategy to reduce                        Innovatio   innovation                  „leave the past


                                    high
       market
                                               n                                       behind“
     uncertainty
                      Market
                      uncertainty          Incremental Technology
                                    low


                                            Innovation Innovation                  Learning-based
   „business as                                                                   strategy to reduce
      usual“                                                                           technical
                                              low          high                       uncertainty
                                            Technology uncertainty
Organisational aspects involves both the internal and the
external structure of the company
                                                      Co-operations
    „Radical                                          with research
 innovation hub“                                    Institutes or other
                                                       companies




    Internal                                             External


                           Organisation
An innovation hub is the best organisation for the idea generation
 Business Unit                                      Return to hub
      A                   „Radical Innovation                               M
   Gatherer                     Hub“
                                                     Kill-decision          A
                          • Acts as home             Evaluation             N
                 Hunter     base for hunters
                            and gatherers and        Go-decision            A
Corporate R&D
                            as a „receiver“ for
   Gatherer                 innovations.                   Form a project   G
                                                               team to      E
                          • Implements
                                                             launch an
                            techniques for                                  M
                                                               internal
                            stimulating idea
                                                              venture.
                            generation.                                     E
Business Unit                                      Initiate a spin out.
     B                    • Sets criteria for                               N
   Gatherer                 idea evaluation.      Recommend licensing
                                                     the technology.        T
The best process for idea generation is the new concept
development (NCD)
                                                 • The engine represents the whole
                                                   company (all controllable aspects)
                                                 • Influencing factors are uncontrollable
                          Idea                     aspects, e.g. law and activities of
                       generation                  competitors
                                       Idea
                                     selection   • The core elements show the phases
Front         Opportunity   Engine                 of the process
end core       analysis
elements                                         • The modell is non-sequential
                                     Concept
                    Opportunity                  • The starting points are variable
                    identification
Influencing
factors

                                                              Process
The holistic view of the front end leads to success of innovation
 Market                                        Technology
                            Company strategy



                               Corporate
                                culture                  Co-operations with
  Innovation hub                                        research institutes or
                                                             other firms

                   Chance                      Risk
                              Organisation



                              NCD-process
The Fraunhofer Technology Development Group is an
interdisciplinary development specialist




                                        Basic Research
Competence areas:




                                                         Research
• Product development




                                                                    Industry
                                                          Applied
• Production technology
• Management ad Organisation

From vision to reality:
• Fully integrated systems approach
• Effective Implementation
• Resultus with practical application
The competence team „innovation management“ deals with
different aspects of innovation
                Planning
                                                                    Competences




                                                                                        Process of Innovation
                                 Planning of business
                Organisation




                                                                                                                Venture Services
                                                                        Managemenr of
                                                                         cooperations
Management




                                                        Marketing
                                      segments
of innovation
                Control




                Implementation

						
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