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									                         Washington, D.C., hosts ACA International’s
                          71st Annual Convention and Exposition
                                         By Tim Dressen

24 I September 2010 Collector
                                                                                    1. 2009/10 ACA International President
                                                                                       Karolyn Rubin, IFCCE, welcomed
                                                                                       convention attendees and emceed the
                                                                                       opening general session.

                                                                                    2. Former ACA CEO Gary D.
                                                                                       Rippentrop, CAE, gave his farewell
                                                                                       address, thanking ACA members and
                                                                                       reflecting on the achievements from his
                                                                                       years with the association.

                                                                                    3. The ACA Board of Directors met during
                                                                                       the first day of the convention and
                                                                                       approved a strategic plan for the next
                                                                                       three years.
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I  n July, credit and collection
   professionals from across the U.S.
   and around the world gathered
in Washington, D.C., for ACA
International’s 71st Annual Convention
                                          educational workshops, seminars and
                                          sessions. And, of course, with so many
                                          credit and collection professionals
                                          gathered in one location, attendees
                                          exchanged ideas and solutions amongst
                                                                                    do exactly that in his role as ACA
                                                                                    International’s CEO for more than
                                                                                    13 years. During the convention’s
                                                                                    opening general session, Rippentrop’s
                                                                                    colleagues paid tribute to him, recalled
and Exposition. With four days            each other.                               his contributions to the association and
packed full of educational sessions          “Nearly everything I learned           wished him well.
and workshops, networking events,         about this business, I learned at ACA        Among the speakers was another
vendor exhibits, advocacy on Capitol      conventions and meetings,” 2009/10        former ACA CEO, John W. Johnson,
Hill and the collective knowledge of      P
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