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Judy Beddoni
Graphic Designer
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Jabit Digital Designs ...
Hi I started learning about computers about 8 years ago and have learnt a great deal in that time. I keep going back like a sponge and soaking up all that I can learn as it is constantly changing.
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Technologies to enhance communication center doc

technology

Use technologies to enhance an organizations communication

Author: Judy Beddoni Date: 25th February 2008 1 • Set up a meeting with everyone involved? • Start a list of tasks on your personal calendar? • Create and email a document assigning specific people to tasks? 2 3 4 5 6 7 8 And now,everyone knows little bits and pieces and no one knows everything. 9 10 11 12 “…online journals or websites where users can commentary, links and news on upcoming events and knowledge sharing…” http://www2.blogger.com 13 • • • • Enable workers to share their knowledge with others Keep employees or clients informed about new products and strategies Foster cooperation between various departments Available within the network of the company and not publicly accessible 14 • • • • • A direct line of communication with employees and clients Web-based & easy to use Can have log in access or public for comments Conversational (email-like) format Date and time all entries 15 • • • • • • Used to facilitate communications and knowledge sharing with services and customers Single point of contact / single source of information Hosting online slide presentations Business networking Media events - stream audio and video Archived & backed up 16 17 “…collaborative websites where users can add, edit, or delete content on certain topic, using a web browser…” http://en.wikipedia.org/wiki/Main_Page 18 • • • Facilitate online teams for project management and collaboration Internal communication, to allow discussion of sensitive information, or external, to foster greater sharing of ideas Staff can use virtual teams to make new connections and help them expand their presence in the organisation 19 • • • • • • A direct line of communication with employees Accessibility of documents and information through a web based browser login Visible to and or editable by all staff (if permissions allow) – no one is left out Archived & backed up History of edits with date and time stamps Ability to link to relevant pages & comments 20 • • • • • • • Avoid duplication and wasted effort Low-cost marketing strategy Improve productivity and project management Project roadmap with milestones and % completion Media events - stream audio and video Organise, promote and share a conference Descriptions / contacts/ Scope / Notes / Reference Material / Deliveries log 21 • • • • • • A complete private wiki environment Share confidential documents and information with all members of your company Simplicity, security, and reliability Perfect for getting work done Reduce the number of back-and-forth e-mails, upload files Create separate and secure work spaces for all the teams in your organization 22 http://www.wikispaces.com/site/privatelabel/business 23 “…audio or video content in a multimedia file can be play on handheld devices (such as an ipod) or a personal computer after being downloaded from blog or wiki…” 24 • • • Audio podcasts are produced in the MP3 audio format Video podcasts are very useful when watching is important Make recordings of information and upload to your wiki or blog 25 • • • • Provide internal & external communication Audio content on certain topics eg progress reports, upcoming events, newsletters Video content on in house training, social events, marketing services Both can be downloaded and listened to or viewed at employees or customers convienience 26 Its incredibly easy to make a podcast Software - http://audacity.sourceforge.net/ Audacity Tutorial http://www.how-to-podcast-tutorial.com/17-audacitytutorial.htm 27 28 29 30 31 32 33 34 “…for watching this presentation…” 35
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4/29/2008
English
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