Badger State Chapter

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					Shaz Sherer - President
Time Warner - Milwaukee                               The SCTE      Badger State Chapter Presents;
Jim Chartre - VP Training
CCI Systems                                   “Award Winning Customer-Site Visits”
Dennis Sartori – VP Membership
                                                         Jones/NCTI
TVC Communications                                                        Seminar
Randy Dart - VP of Professional
Development Charter – Altoona                               Wednesday December 9th, 2009
Randy Bunnell - Secretary
Broadband Solutions, Inc.                                        Holiday Inn & Holidome
                                          625 W. Rolling Meadows Drive - Fond du Lac, WI 54937 - 920-923-1440
Gary Anderson - Treasurer
Broadband Solutions, Inc
                                  The Badger State Chapter is excited to bring Jones/NCTI to Fond du Lac, WI for a day of
Directors-At-Large                training and learning focusing on skills required to deliver “Award Winning Customer-
Mitch Anderson
                                  Site Visits”.
Communications Supply Group
                                  The topics planned to be covered are;
Pat Anderson                          Providing Customer Service
Charter Communications                Communicating effectively
                                      Retaining Customers
Steve Carlson
Multilink Broadband                   Selling Communications Services
                                      Managing Stress” and Understanding Competitive Services
Mike Chabalowski                      Questions and Answers
Thomas & Betts
                                  The day’s learning activities will be effective in preparation and support to SCTE’s
Jeff Fischer                      Broadband Premises Specialist certification and Jones/NCTI Customer Service for
Comm/Scope
                                  Technicians.
Jeff Gerner
Charter Communications            Mark this important date in your calendar and schedule those to attend today!

Jodi Heiser                       Continental Breakfast Sponsor: Arris
Cisco Systems                     Lunch Sponsor: Power & Telephone Supply
Brian Johnson                     Last call for volunteers to run for a Badger State Chapter board position! All interested
W. Whitaker & Associates                                                              th
                                  parties must submit your interest by November 15 , 2009.
Paul Liebenthal
Time Warner - Milwaukee           Bring your ideas for our 2010 seminar topics, or let one of the current board members
                                  know.
Duke McNaughton
DF Countryman                     Meeting dues:
                                  $20.00 for National SCTE Members (Must display your SCTE Member ID card)
Bruce Morrissey                   $30.00 for non-members, click here for SCTE Membership benefits!
Time Warner Cable                 Cash, check, credit cards, punch cards, are all accepted.
Dave Mueller
Time Warner Cable                 Upcoming Seminars and Events:
                                             th
                                  February 12 , 2010 – Cable Games
Bruce Wasleske
Charter Communications            Contributions or gifts to the Society of Cable Telecommunications Engineers, Inc. are not
                                  tax deductible as charitable contributions. However, they may be deducted as ordinary
Bill Whicher                      and necessary business expenses.
Charter Communications