School Business Community Partnership Brokers by qfa20129


									                  School Business Community Partnership Brokers

   Welcome everyone. Before we start proceedings today, I would like to acknowledge
    the traditional owners of the land upon which we are meeting, and I wish to pay my
    respects to elders, both past and present.
   Welcome to the Information Session for the School Business Community
    Partnership Brokers Request for Tender. For ease throughout the rest of the
    presentation I will call them Partnership Brokers.
   My name is Vivianne Johnson and I‟m a Director in the Youth Attainment and
    Transitions Taskforce of the Department of Education, Employment and Workplace
    Relations (we call ourselves DEEWR for those of you not familiar with the acronym
    of the Department, and I‟ll use that acronym for the rest of the presentation).
   I will be presenting this Information Session today.
   Please take a moment to switch off mobile phones before we get started.
   This is one of a number of Information Sessions on Partnership Brokers being run
    around the country this week and next.
   There is also a presentation on the Youth Connections program scheduled to start
    here at xxxx today.
   You may notice that I am reading this presentation from a script. This is to ensure
    that the formal part of every Information Session presents exactly the same
    information in the same way. These presentations will be made available on the
    DEEWR youth attainment and transitions website following the final public
    information session.
   Before we get too far, I also need to let you know that the question and answer
    session at the end of this presentation will be taped. This is to ensure that we are
    able to provide all tenderers with the same information.

   The School Business Community Partnership Brokers Request for Tender was
    released on the 21st of August 2009 and was advertised in major national and
    regional newspapers on the 22nd of August 2009.

   The purpose of today‟s session is to provide you with information on a number of
    aspects of the Request for Tender. In the presentation we‟ll cover the following
      o Probity – what is it and how will DEEWR ensure it;
      o the Education context and how it is relevant to the program;
      o a description of the Partnership Brokers Program;
      o key aspects and requirements of the Request for Tender; and
      o at the end there‟ll be an opportunity for you to ask questions.

   If you could please hold your questions until the end of the presentation it would be
    appreciated, as there is a lot of material to cover in the formal part of the
    presentation and we need to ensure it is all covered.
   Once all the Information Sessions are completed, the Questions and Answers from
    each session will be consolidated and posted on the internet so you can see what
    was asked elsewhere and what the responses were.
   There will be some overlaps and repetition with the Youth Connections session that
    is being run later today but this is necessary to ensure that each session stands
    alone in its own right, and provides enough background information for potential
   The information provided today will highlight key elements from the tender
    documentation, but is not a comprehensive summary. It is important that you read
    the tender documentation in its entirety if you intend to submit an application.
   We have made every effort to ensure that the information presented today is
    consistent with the tender documents. Today's information is not intended to replace
    any information in the tender documents. If there is any inconsistency between the
    information in the tender documents and that presented today, then to the extent of
    the inconsistency, the tender documents take precedence.

Probity Principles
Probity – What is it?
  Probity is defined by the Commonwealth Department of Finance and Deregulation
   as “the evidence of ethical behaviour in a particular process” and as “complete and
   confirmed integrity, uprightness and honesty”
  In short, it is setting rules for a process and then following these rules with integrity.
  To achieve integrity in the procurement process and to adhere to a publicly
   defensible process, DEEWR will do a number of things:

DEEWR will ensure tenders are assessed objectively and consistently
 To achieve this, DEEWR will create and follow a Tender Evaluation Plan that is
  consistent with the rules set out in the Request for Tender. During the tender period,
  DEEWR will give the same information to all applicants – for example by placing an
  answer to a question about the tender on the DEEWR website and by recording the
  questions and answers from each Information Session and posting these on our

DEEWR will also ensure the confidentiality and security of tender information
 DEEWR will ensure physical and technological security of all tenders. All tenders are
  treated as confidential for the duration of the procurement process.

DEEWR will identify and address all conflicts of interest
 This applies to the tender evaluation process by DEEWR and State and Territory
  officers. A conflict of interest is where a person has a personal interest in a matter
  which is the subject of a decision by that person. Conflicts can be actual, perceived
  or potential. Conflict of interest is checked at various times throughout the tender
  assessment process to ensure nothing new arises during the period without being
  dealt with.

And lastly, DEEWR will ensure accountability through creating an audit trail
 All decisions that form part of the process will be documented, including the reasons
  for the decision to support our accountability and transparency of decision-making.
•   The Australian Government believes that education is a key element in building a
    just, participative and productive society in which young Australians are able to
    reach their full potential.
•   Difficult economic conditions have heightened the urgency to support young people,
    who are particularly vulnerable in periods of tight labour markets.
•   The Council of Australian Governments (COAG) has a number of Youth Attainment
    and Transition targets that provide the context in which Partnership Brokers will
    operate. These targets include:
      o achieving 90 per cent Year 12 or equivalent attainment by 2015 – this was
          originally a target for 2020 but recently COAG moved the target date forward to
      o halving the gap in Indigenous attainment by 2020; and
      o halving the proportion of the 20 to 64 year old population who do not hold
          qualifications at Certificate III level or above by 2020.
•   Two initiatives that COAG has put in place to support these goals are
      o the Compact with Young Australians; and
      o the National Partnership on Youth Attainment and Transitions.
•   We‟ll now discuss these initiatives in a little more detail.

Compact with Young Australians
•   The Compact with Young Australians focuses on the importance of education and
    training for young people by supporting them to gain skills and knowledge through
    stronger engagement in education, training and employment. It comprises a number
    of elements:
•   The first element in the Compact with Young Australians is a National Youth
    Participation Requirement which includes a mandatory requirement for all young
    people under 17:
      o to participate in schooling (meaning in school or an approved equivalent) until
          they complete Year 10; and
      o where they have completed Year 10, to participate full-time (defined as at least
          25 hours per week) in education, training or employment, or a combination of
          these activities, until age 17.
•   A second element in the Compact with Young Australians is an Education and
    Training Entitlement for young people. Under this element:
      o 15-19 year olds are entitled to an education or training place for any
          government-subsidised qualification, subject to admission requirements and
          course availability; and
      o 20-24 year olds are entitled to an education or training place for any
          government-subsidised qualification which would result in the individual
          attaining a higher qualification than they previously held, subject to admission
          requirements and course availability.
•   And a final element in the Compact with Young Australians is a Youth Allowance
    (Other) and Family Tax Benefit (Part A) participation requirement which makes full-
    time education or training a pre-condition for income support for young people under
    21 who do not have Year 12 or an equivalent qualification. Full-time is defined for
    this particular requirement as 25 hours per week.
•   Changes regarding this last participation requirement came into effect on 1 July
    2009 for new Youth Allowance (Other) claimants; and will come into effect on 1
    January 2010 for all Family Tax Benefit Part A recipients and by 1 July 2010 for
    those who were receiving Youth Allowance (Other) prior to 1 July 2009.

National Partnership on Youth Attainment and Transitions
•   COAG has signed a National Partnership on Youth Attainment and Transitions on
    the 2nd of July this year. The National Partnership commenced in July this year and
    extends until the 31st of December 2013.
• This National Partnership focuses on the achievement of the COAG targets we
    discussed earlier and the Compact with Young Australians.
• Under the National Partnership, the Commonwealth and the States and Territories
    will work together to put in place a range of immediate and longer term reforms to
    achieve two things:
       o Provide access to multiple learning pathways and keep young people engaged
          in their learning; and
       o Improve young people‟s transitions from school to further education, training or
          employment, and increase their active participation in their communities.
• The National Partnership includes $100 million in funding to support the delivery of
    the Compact with Young Australians and to reward States and Territories for:
       o Improving rates of participation in school and VET by 2010; and
       o Improving Year 12 and equivalent attainment by 2012.
• In addition, COAG agreed that, under the National Partnership, roles and
    responsibilities in the area of youth attainment and transitions would be clarified and
    that this would include:
       o The Commonwealth having primary responsibility for youth labour-market
       o The States and Territories having primary responsibility for the delivery of
          education and training including Vocational Education in Schools work
          placements; and
       o The States and Territories progressively taking primary responsibility for all
          youth, careers and transitions programs.
• The national landscape for youth, career and transition services for young people
    differs across jurisdictions in terms of scope, investment levels and delivery
    arrangements, and has not been strategically focussed. The current arrangements
    present young people with a patchy and confusing landscape of choices. There is
    duplication in some areas, as well as gaps in the suite of services provided.
• To support the achievement of the COAG targets and to remove duplication and
    confusion, it was agreed that a range of the Commonwealth‟s current Youth, Career
    and Transition programs would be consolidated and streamlined in partnership with
    the States and Territories.
• This streamlining of the Commonwealth‟s programs has resulted in the creation of
    the two new programs that are now up for tender – Partnership Brokers and Youth
For much more detail, you can access a copy of the National Partnership Agreement by
visiting the COAG website –
Collaboration with States and Territories
•   In developing and implementing the new elements of the programs under the
    National Partnership, the Commonwealth is working closely with the States and
    Territories in a number of ways.
•   We are working to:
       o clarify the respective roles and responsibilities of Commonwealth and State and
           Territory governments;
       o reduce the duplication and overlap between Commonwealth and State and
           Territory programs and services, in order to make services easier to access for
           young people;
       o align the region boundaries for Commonwealth and State and Territory
           Government programs to support a joined-up services approach;
       o work together on program development, provider selection and program
           management; and
       o determine the outcomes to be demonstrated for a progressive shift of funding
           and responsibility for youth career and transition programs and services to the
           States and Territories.
•   It is therefore the case that each of the new Commonwealth programs – both
    Partnership Brokers and Youth Connections - are being implemented in different
    ways in every State and Territory. This has resulted in potentially different program
    arrangements, selection processes and additional Selection Criteria, and contract
    periods across the country.
•   Differences for Partnership Brokers in each State and Territory are addressed in
    Appendix C of the Partnership Brokers RFT. Later in this presentation we‟ll look at
    the NSW specific information.

School Business Community Partnership Brokers
• Having considered the context in which the Partnership Brokers program was
   developed, we‟ll now move on to discussing the program itself, including looking at
   the principles on which it was developed, what the program is and the outcomes that
   Partnership Brokers will be expected to deliver, and then we‟ll look in detail at the
   specifics of the Request for Tender.
• Before discussing the program in detail, I want to make one thing clear – no-one in
   this room is currently delivering the program that the Government is buying in this
   tender round.
• This program is not just a revised version of any programs under the old Career
   Advice Australia banner. It does, of course, build on previous programs and
   evaluation outcomes, but it must be stressed – this is a completely new program and
   organisations who want to deliver this program will need to look carefully at their
   organisation and its capacity to deliver this program, including their structure and
   staff profile. Organisations who want to deliver this program will need to have staff
   with high level strategic, influencing and engagement skills.
•   The Partnership Brokers program is designed to support the COAG targets, the
    Compact with Young Australians and the National Partnership on Youth Attainment
    and Transitions.
•   Partnership Brokers was developed side by side with the Youth Connections
    program, and both programs are designed to work together to support the education
    and transition outcomes of young people.
•   Partnership Brokers was designed to build community capacity and infrastructure to
    support improved education and transition outcomes for all young people in a region,
    while Youth Connections provides a safety net for young people particularly at risk of
    disengaging from education or who have already disengaged.
•   For this reason, Service Regions have been aligned between Partnership Brokers
    and Youth Connections, with the expectation that providers of each program will
    work very closely together to meet the needs of that region, including working
    together to build the capacity of education and training providers in early
    identification and providing support for youth who are at risk of disengaging from
    education or who have already disengaged.
•   As Partnership Brokers will need to work so closely with Youth Connections
    providers, it is recommended that organisations wishing to apply for Partnership
    Broker business read the draft Youth Connections program guidelines to familiarise
    themselves with this program. These guidelines can be found on the DEEWR youth
    attainment and transitions website, which we‟ll give you the web address for at the
    end of this Information Session.
•   Partnership Brokers is a program designed around outcomes, rather than activities.
    This means that providers will be held accountable for their performance against a
    number of desirable outcomes in the region they cover, rather than having their
    performance based on specific activities they undertake. Later in the presentation
    we‟ll tell you a little more about these outcomes and how the performance on
    Partnership Brokers will be assessed.
•   The National Partnership, Partnership Brokers and Youth Connections were also
    developed to reduce duplication and confusion in programs that support youth
    attainment and transitions. It is hoped that by reducing this confusion, young people
    will find it simpler and easier to access the support they may require to improve their
    education and transition outcomes. Partnership Brokers and Youth Connections will
    have national coverage, so all young people will have access to these services.
•   Partnership Brokers was also designed keeping in mind the old saying that it takes a
    village to raise a child – meaning that the whole community is responsible for the
    education and transition outcomes of young people, which brings us neatly to what
    the Partnership Brokers program is all about.

The Program
• The Partnership Brokers program has been tailored to fit with what is already
   happening in each State and Territory. As a result, the program does not necessarily
   look exactly the same in each jurisdiction. Later in the presentation we will talk about
   the specifics of Partnership Brokers in NSW, but for now we‟ll talk about the program
• The Partnership Brokers program is designed to foster a strategic, whole of
   community approach to improving education and transition outcomes for young

What does that mean?
•   “Strategic” means that a region‟s needs and unique conditions are taken into
    consideration when Partnership Brokers do their work, and that Partnership Brokers
    plan and prioritise how to best achieve the outcomes required under the program for
    all young people in their region.
•   “Whole of community” means that a range of stakeholders need to be included in
    efforts to improve the education and transition outcomes of young people.
•   When referring to education and transition outcomes, we mean things like: young
    people will be more engaged in learning, their marks will improve, their learning
    experiences will be more meaningful, and they will be effectively equipped to make
    multiple transitions successfully over the course of their lives – this includes
    transitions from education to other education or training or work.
•   This is not just wishful thinking: available evidence clearly demonstrates the benefit
    that strong, sustainable, mutually beneficial partnerships between schools, business
    and community have on the education and transition outcomes for young people.
•   Partnership Brokers will need to be strategic organisations with the local knowledge
    and networks to drive change in their community.
•   Partnership Brokers will also need to be effective influencers, working with high-level
    stakeholders within a region to influence strategic planning and to ensure that the
    partnerships they broker are sustainable and well placed to contribute to education
    and transition outcomes for young people.
•   Partnership Brokers will employ staff with the capacity to engage with and influence
    all key stakeholder groups that you see listed here – education and training
    providers, business and industry, families and parents, and community groups. More
    than just engaging with these stakeholders, Partnership Brokers will actively work to
    develop and support partnerships between two or more of these stakeholders
•   Partnership Brokers will facilitate stakeholder engagement through a range of
    mechanisms, such as facilitating small meetings between key stakeholders or
    organising larger-scale networking forums.
•   Partnership Brokers will be expected to help build the capacity of stakeholders within
    the community to create and maintain partnerships themselves, thereby reducing
    dependence on the Partnership Broker role over time and resulting in a broader
    infrastructure in the region that supports learning and transition outcomes.
•   As partnerships become self-sustaining, the Partnership Broker will have capacity to
    explore other partnership opportunities within their region.
•   Partnership Brokers will need to be proactive – through their in-depth understanding
    of the environment in their region they should work with stakeholders to develop
    strategies that address current and future needs of a region.
•   For instance, in a region with a declining industry, Partnership Brokers might work
    with key stakeholders to develop strategies for training young people in the skills
    required to respond to a diversifying industry profile within a region.
•   Or in an area with an emerging industry, the Partnership Brokers might broker a
    partnership between schools, other training providers and industry to ensure that the
    students and teachers understand the opportunities presented by this new industry
    and the pathways that young people could follow to become involved.
•   Partnership Brokers should also work responsively, responding to an identified need
    in the community. For instance, a community provider may identify the need for
    mentoring for a particular group of disadvantaged young people. A Partnership
    Broker may work with the community provider to identify key stakeholders in the
    area with capacity to provide mentoring and facilitate a partnership between these
    stakeholders and the community provider.
•   Partnership Brokers should not operate alone. DEEWR expects providers to
    collaborate and share best practice, and to support this, DEEWR will fund
    Partnership Brokers network meetings at jurisdictional and national levels.
•   State, Territory and national Partnership Broker network meetings will support an
    integrated approach to the delivery of Partnership Brokers services and quality
    outcomes for the program.
•   Through these networks, Partnership Brokers will also build linkages with relevant
    national employers and industry bodies, such as Industry Skills Councils and Skills
    Australia, to identify current, emerging and future development needs. The networks
    will also develop linkages with relevant national community and education
    organisations. These linkages will support Partnership Brokers to achieve outcomes
    in their regions.

Outcomes and Performance Measurement
• Partnership Brokers will be measured by the outcomes they deliver, rather than the
  activities they undertake.
• Partnership Brokers‟ success will be judged on the effectiveness of the partnerships
  they create in improving the educational and transition outcomes for young people in
  their region - and the quality of the partnerships they broker, including stakeholders‟
  capacity to sustain those partnerships.
• In summary, the key outcomes expected of Partnership Brokers are:
    o The first outcome is: Regional solutions will be developed that address the
        needs of a region and involve a number of stakeholder groups to improve
        young people‟s education and transition outcomes. For instance, in an area
        with a high number of humanitarian refugees, a Partnership Broker might work
        with schools, other education providers, business and industry, refugee parents
        and families and relevant community groups such as NGOs to develop
        partnerships that support the children of refugees to negotiate and succeed in
        the education system.
    o In another region, the Partnership Broker may identify a lack of opportunities for
        parents and families to access up-to-date information about career
        opportunities and the education and training pathways available to young
        people. A Partnership Broker could build a partnership between a group that
        represents parents, business and industry representatives, education and
        training providers and a local radio station to hold a regular talkback session
        with a panel, to discuss issues related to the region and young people‟s
        transition from school to further education and training and work.
    o The second outcome is: Education and training providers partnering with
        stakeholders in their community to ensure all young people participate in
        challenging, relevant and engaging learning that broadens personal aspirations
        and improves education and transition outcomes. This means that Partnership
        Brokers will be working with a range of education providers including secondary
        and primary schools, as well as other education providers.
    o The third outcome is: Business and industry being actively engaged in
        sustainable partnerships that support the development of young people,
        contribute to the skills and knowledge of the future workforce and improve
        young people‟s education and transition outcomes.
      o The fourth outcome is: Parents and families participating in partnerships to
          provide an informed and supportive environment for all young people. These
          partnerships will enable lifelong learning and career and pathway planning, and
          improve young people‟s education and transition outcomes.
      o And the fifth outcome is: Community groups engaging with key stakeholders
          in partnerships that harness resources and build social capital to support young
          people to identify and achieve their goals and improve their education and
          transition outcomes.
•   Emerging from this overview of Partnership Brokers and the outcomes they are
    expected to achieve, you can see a dynamic picture emerging of a region where
    high-quality partnerships are established that support and facilitate the education
    and transition outcomes of young people: making their learning experiences more
    meaningful, growing their awareness of options for the future, building their skills to
    succeed in the workforce of the future and enhancing their contribution to the
    productivity of the nation.
•   You will have noticed that I have not talked about Partnership Brokers delivering
    services directly to young people. As I said, we are looking for high-level, strategic
    organisations who can influence and work with the key stakeholder groups that
    support the education and transition outcomes of young people. I also said we will
    be measuring Partnership Brokers performance on the outcomes they deliver, not
    the activities they undertake. We are looking for Partnership Brokers to create
    strategic partnerships.
•   In some circumstances, a Partnership Broker might decide in collaboration with
    other stakeholders in their region, that the best way for this to happen in their region
    is for them to have a more direct role in service delivery for a short period of time, to
    drive change or demonstrate to potential partners the benefits of a partnership
    approach. However, Partnership Brokers are not expected, nor are they resourced,
    to be involved in ongoing service delivery, and any improvements in education and
    transition outcomes that the Key Performance Measures (KPMs) will measure are
    those that are created by a partnership, not any that a Partnership Broker may
    directly deliver. In all cases Partnership Brokers should be undertaking work that
    supports outcomes by building partnerships and the capacity of stakeholders rather
    than creating dependency on the Partnership Broker role.

Outcome Framework
• As I said, a Partnership Broker‟s success will be judged on the effectiveness of the
  partnerships they broker in improving the educational and transition outcomes for
  young people in their region - and the quality of those partnerships, including
  stakeholders‟ capacity to sustain those partnerships.

But how will we measure that?
• On the screen is a table indicating the structure for the Education and Training
   Provider Outcome as an example.
• This table is a small excerpt from the Draft Monitoring, Evaluation and Reporting
   Framework that is at Appendix G of the Partnership Brokers RFT. This framework
   gives more detail on the outcomes expected of Partnership Brokers and how this will
   be measured. Note however that the document is still a draft and work is continuing
   on it, but it does give DEEWR‟s current views on how the outcome framework will
   operate for Partnership Brokers.
•   Going back to the example on the screen, the outcomes that I mentioned are broad,
    high level statements about what the program is trying to achieve. We have
    developed Indicators that describe the types of things you would expect to see if the
    Partnership Broker program is achieving the Outcomes.
•   As you can see, sitting below this are the Key Performance Measures – these are
    more detailed and allow us to assess the effectiveness of individual providers and
    the program. If the KPMs are being achieved, we are seeking to infer that the
    Indicators are happening and that therefore progress is being made toward the
    higher level outcomes.
•   An outcomes framework necessarily involves inferential leaps from things that can
    be measured to higher level outcomes that are harder to measure.
•   It is expected that the KPMs will be the foundation for provider reporting about the
    quality and effectiveness of partnerships they have facilitated.
•   The Department is developing a new IT system, which will underpin the reporting the
    Partnership Brokers will need to do against the KPMs. This IT system is also being
    designed to assist Partnership Brokers to record as well as manage their work, with
    the aim being to reduce paperwork required at the end of a reporting period as it
    would primarily have been entered throughout the course of a Partnership Broker‟s
    interactions with stakeholders while brokering and supporting a partnership.
•   As I said before, you can read in more detail about these Outcomes, the Indicators
    and the KPMs in the Draft Partnership Broker Monitoring, Evaluation and Reporting
    Framework at Appendix G of the RFT documentation.

Service Fees and Payments
• Moving on from what Partnership Brokers do and the outcomes they are expected to
   achieve, we‟ll now look at some of the other relevant information included in the
   Request for Tender, starting with service fees and payments.
• The Request for Tender documentation includes a fixed service fee for Partnership
   Brokers in each Service Region across the country. The Service Fee for each
   Service Region is set and the fees differ across regions, so organisations seeking to
   apply for the Partnership Broker role in a specific Service Region will need to work
   out how they would use the fee allocated for that region to deliver against the
   outcomes required.
• The funding allocation for the Partnership Broker program in each State and
   Territory as a whole was agreed by COAG. How this funding was allocated to each
   Service Region was calculated using a range of factors.
• The service fee allocation was negotiated separately with each State and Territory
   for Service Regions in their jurisdiction, so there are slight differences in
   methodology between the States and Territories but the same basic principles were
• In NSW each Service Region received $200,000 base funding.
• Using NSW DET data a number of regional constraints were taken into account
   when determining the Service Fees including:
     o the number of 10-19 year olds in each Service Region, using Australian Bureau
         of Statistics (ABS) data
     o Retention rates – this was calculated by using the inverse of the apparent
         retention rate using DET administrative data.
• Service fees can be found at Appendix D of the Partnership Brokers RFT.
• Payments to contracted providers will be paid biannually in advance.
•   For the first year of service provision, 50% of the service fee will be paid after the
    contract is executed and 50% will be paid at the end of July, contingent on
    successful performance against the program‟s regional and stakeholder level
•   In subsequent years, and again contingent on effective performance against the
    outcomes, payments of 50% of the annual service fee will be made at the end of
    January and the end of July.
•   For more information on payments, please refer to Section 1.4 of the Partnership
    Brokers RFT.

NSW Specific Information
NSW Youth Attainment and Transitions Service Regions
• As stated previously, the Partnership Broker program has been tailored to fit with
  what is already happening in each State and Territory. As a result, different
  methodologies have been applied to determine Service Region boundaries in each
• There are 114 Service Regions nationally, with 108 Partnership Brokers covering the
  nation (some regions have been combined in South Australia and Western Australia
  for Partnership Brokers, meaning there are slightly fewer Partnership Brokers than
  there are Service Regions).
• The Service Regions are shared between Youth Connections and Partnership
• DEEWR has collaborated with NSW DET, the Catholic Education Commission NSW
  and the Association of Independent Schools NSW to determine the Service Regions.
• The Service Regions in NSW are based on the 10 DET School Regions that align
  with TAFE regions.
• These 10 Regions have been divided into smaller provider regions (most were split
  into 3) to ensure both geographical spread and that school clusters are maintained
  and viable.
• There will be 30 Service Regions in NSW.

NSW Specific Information
•   Here is a quick look at the map showing the Service Regions in NSW.
•   Maps of the Service Regions are at Appendix H of the RFT documentation. This
    Appendix can be downloaded from the AusTender website or the DEEWR youth
    attainment and transitions website.
•   NSW Schools by Youth Attainment and Transitions Service Region (Appendix I) is
    included as a separate document on AusTender and can be downloaded from the
    AusTender website at:
•   Please note that this list presents an indicative mapping of New South Wales
    schools to Youth Attainment and Transitions Service Regions and may be subject to
    modification and/or review by the Department.
NSW Specific Information
Contract arrangements for NSW
• In NSW, contracts with the Commonwealth will be offered to successful applicants
  for a two year period in the first instance, with the option of review to extend for one
  year and potentially a further one year.
• Whether the Australian Government elects to exercise the option to extend will
  depend upon NSW‟s progress towards the National Partnership outcomes. Where
  the NSW Government can demonstrate achievement of outcomes agreed under
  their National Partnership Implementation Plan, and agrees to accept funding for the
  Partnership Brokers program, funding will be transferred to the NSW Government.
• If funding for the program is transferred to NSW, there is no requirement for the
  NSW Government to continue the specific program. If the program ceases, the
  project funding has to be used for additional career and transition support services in

Partnership Brokers must be:
• To be eligible to tender for business for the School Business Community Partnership
   Broker program, tenderers must be:
     o incorporated; and
     o locally operated
• Partnership Brokers must be incorporated bodies prior to signing a contract unless
   otherwise agreed by the Department.
• Partnership Brokers must maintain business premises within the nominated Service
   Region and employ personnel who operate from premises within the Service Region
   to deliver Partnership Brokers services.
• Tenderers must provide details of whether they meet these eligibility requirements at
   Section 1 of the Tender Response Form (which is Appendix B of the Partnership
   Brokers RFT).
• Tenderers must also complete the Financial Viability Questionnaire at Section 3 of
   the Tender Response Form. It is expected that providers will be financially viable
   organisations, however if a contract is signed with an organisation assessed by
   DEEWR as at a higher risk financially than deemed acceptable then alternate
   contractual terms may be required.

Partnership Brokers Request for Tender (RFT)
• Partnership Brokers is a program that encourages organisations working together
  with other stakeholders in their region to develop the best application that suits the
  needs of the whole region. This may include partnering with other organisations to
  fulfil all requirements of Partnership Brokers. We expect that in particular, smaller
  „niche‟ providers may wish to work together and put in a single application for their
• The Tender Response Form (Appendix B of the RFT) requires tenderers to outline
  any proposed consortium or sub-contracting arrangements.
•   Just to clearly define these, consortium arrangements involve a number of separate
    legal entities joining together to lodge a joint application to provide a service. If
    successful, one of the organisations must act as the lead organisation in order to
    enter into a contract with the Commonwealth. The lead organisation must be able to
    legally bind the other organisations to comply with this contract. The other
    organisations must declare to the Commonwealth separately that they agree to be
    legally bound under the arrangement.
•   Sub-contracting involves a lead organisation applying for and gaining a contract in
    its own right but then sub-contracting some of the work out to other, separate
    organisations after the contract is executed.
•   In a consortium, all organisations have legal obligations to the Commonwealth (as
    determined by the arrangements), whereas in a subcontracting arrangement, only
    the lead organisation can be held responsible by the Commonwealth under the
    contract to perform the obligations in the contract.
•   While talking about consortium or sub-contracting arrangements, it should be noted
    that a region wide and strategic approach will be required. A consortium could be
    established to ensure that delivery includes expertise in engaging all stakeholder
    groups, or to ensure delivery covers the entire Service Region. In all cases,
    consortiums must demonstrate a coordinated, holistic approach to meeting the
    needs of the region. A consortium that proposes splitting of the Service Region
    needs to demonstrate how this will contribute to achieving the program outcomes in
    their region. This is a requirement under Selection Criterion 3 which I will talk about
•   While talking about consortium or sub-contracting arrangements, it should be noted
    that the new service the Australian Government is buying does not lend itself to the
    splitting of Service Regions for delivery purposes. In brokering partnerships, a region
    wide and strategic approach will be required. A consortium could be established to
    ensure that delivery includes expertise in engaging all stakeholder groups, however
    an approach that tried to split delivery into parts of the region would not be viewed
    favourably. Remember the new program arrangements were partly built around the
    concept of reducing duplication and confusion, splitting regions would not fulfil this

Partnership Brokers Request for Tender (RFT)
Key Documents
• The Partnership Brokers RFT includes a number of key documents and if you are
  interested in applying for Partnership Brokers business you should ensure you
  download and read them all.
• The key documents include:
    o The RFT itself – this gives you important information about the tender –
       including the program description, the conditions of the tender, the Selection
       Criteria and submission requirements, amongst other things.
    o The Tender Compliance Checklist which is Appendix A of the RFT and Tender
       Response Form which is Appendix B of the RFT – organisations will need to
       complete the entire Tender Response Form and then should refer to the
       Tender Compliance Checklist before lodging their application. Appendix B, the
       Tender Response Form, has an Attachment A which is at the end of the RFT
         document – this Attachment is a template for the Environmental Scan required
         in one of the Selection Criteria (which I‟ll talk about in more detail shortly).
     o   State/Territory Specific Program Information which is Appendix C of the RFT –
         this outlines any specific information relevant to each State and Territory in
         terms of program parameters and requirements, and contract periods.
     o   Service fees by Service Region are at Appendix D of the RFT.
     o   A draft services contract is included at Appendix E of the RFT – this is a blank
         template for services contracts with DEEWR. The final contract will be
         negotiated with successful tenderers.
     o   Draft Program Guidelines and the draft Monitoring, Evaluation and Reporting
         Framework are Appendices F and G – it is vital that organisations interested in
         delivering this program read these documents carefully to more fully
         understand the nature of the program, the outcomes providers will be expected
         to achieve, and how provider performance will be assessed. It should be noted
         that these are draft documents only and successful providers may be included
         in further development work on these documents.
     o   Service Region maps are included at Appendix H of the RFT.
     o   Appendix I is relevant to organisations wishing to apply for business in NSW as
         it lists the schools in each Service Region in NSW.

Tender Response Form
•   The Tender Response Form has three sections. You must complete all sections of
    the Tender Response Form, in the form itself. This includes attaching any material
    required for the Financial Viability Questionnaire, and signing the declarations in
    both Sections B and C.
•   This is important, as an incomplete Tender Response Form may be deemed non-
    compliant and precluded from assessment in the tender process.
•   There is a Tender Compliance Checklist at Appendix A that will assist you to ensure
    that you have met all the compliance requirements.

Partnership Brokers Request for Tender (RFT)
Selection Criteria
• The Selection Criteria for the Partnership Brokers tender are at Section 2.4 of the
   RFT document.
• Tenders must address all Selection Criteria – namely Criterion 1, 2 and 3. In
   addition, please note that some States and Territories have included an additional
   Criterion, Criterion 4, which must also be addressed. For State or Territory specific
   Selection Criteria, refer to Appendix C in the Partnership Brokers RFT.
• Responses to each Selection Criterion must not exceed five pages in length.
   Formatting has to be A4 size, single sided and Arial 11 point font.
• As part of the response to Criterion 2, tenderers are required to complete an
   Environmental Scan using the Environmental Scan Template provided at
   Attachment A of the Tender Response Form. The Environmental Scan is limited to
   10 pages (A4 size, single sided and Arial 11 point font). This is in addition to the five
   page limit for Criterion 2.
•   Criterion 3 requires tenderers to detail planned expenditure of service fees for the
    relevant contract period and outline how this will support the achievement of
    Partnership Broker program outcomes. This must be completed using the pro forma
    provided in the Tender Response Form (this in addition to the five page response
    limit for Criterion 3).

Partnership Brokers Request for Tender (RFT)
Selection Criteria for NSW Service Regions
• Information about the Selection Criteria can be found at Section 2.4 of the
   Partnership Brokers RFT. You should read the Selection Criteria carefully, as they
   provide a lot more detail than I am going into here today.
• The Selection Criteria are weighted. You will notice there are a number of elements
   that should be addressed under each Criterion, however please note that the
   weighting applies to the whole of a Criterion – not the individual elements within.
   This means a tenderer may be weak on a particular element, but still perform well on
   the Criterion as a whole, depending on their response to the other elements.
• The RFT document also states that the elements under each Selection Criterion
   should be addressed at a minimum. This means that you are able to include other
   information in your response to a Criterion that you feel is relevant to responding to
   that Criterion.
• Criterion 1 is about a tenderer‟s experience and ability in relationship management
   and partnership development. This is weighted at 40% because it is critical to the
   Partnership Brokers role. The Department will be looking for organisations that can
   develop relationships with and between all the stakeholder groups, and that
   partnerships developed are able to deliver the program outcomes.
• Criterion 2 is about a tenderer‟s strategic planning and implementation capability
   and experience. It is also weighted 40% because it is critical to the Partnership
   Broker role. The Department will be looking for organisations that know the needs of
   the region and can react to them in a high level, strategic way. Included in the
   response to this Criterion is the completion of an environmental scan, which asks
   tenderers to look at a region, its needs, possible solutions that a Partnership Broker
   might implement in response to the region‟s needs and sources that were used in
   developing the scan.
• Criterion 3, which is weighted 20%, is about a tenderer‟s proposed management
   and governance structures. The Department is not prescribing how organisations
   are structured to deliver this program, however organisations will need to show how
   their structure will effectively and efficiently achieve the program outcomes. A pro
   forma on the proposed use of Service Fees needs to be completed as part of the
   response to this Criterion.
• There is no Criterion 4 in NSW.
• You should note that a tender which is rated unsuitable or unsatisfactory against one
   or more of these Criteria may be excluded from further consideration on the tender
   process. In responding to the Criteria, you should not assume that the Department
   knows your organisation or what you can do. It is essential that you include all relevant
   information in your responses to the Selection Criteria.

Partnership Brokers Request for Tender (RFT)
Timeframes and submission requirements
• Tenders must be lodged with DEEWR no later than 4.00 pm Australian Eastern
   Daylight Saving Time (AEDST) on the 6th of October 2009. Tenders must be lodged
   using the Tender Response Form found at Appendix B of the RFT document.
• Tenderers must provide one original hardcopy tender plus an electronic copy of the
   tender on CD or memory stick. In the event that the hard copy and electronic copy
   are different, the electronic copy will be the version of the application that is
• All tender material must be submitted to the place of lodgement by the deadline.
• Tender documents must be enclosed in a sealed envelope or other sealed
   container. The envelope or container must be clearly marked with the RFT Number
   (also called the PRN in the RFT documentation) and addressed to the location for
   lodgement (you should refer to Section 4 of the RFT document for detailed
   information about lodging tenders).
• If you are submitting a tender for multiple Service Regions, or for both Partnership
   Brokers and Youth Connections in the same Service Region, you must complete a
   separate Tender Response Form for each, and submit it in a separate envelope or
   container. And please note, if you are applying for Youth Connections, you will of
   course need to use the RFT documentation for that program as the Youth
   Connections Tender Response Form is different to the Partnership Brokers Tender
   Response Form.
• The envelope containing your Partnership Brokers tender must also be clearly
   labelled with the following details:
     o Organisation name;
     o The State or Territory you are applying for; and
     o The Service Region you are applying for.
• When reading the RFT you will see that no supplementary material is to be provided
   with the RFT application, apart from the required proforma. If supplementary
   material is supplied, it will not be read or assessed so please don‟t include anything
   additional to the requirements as stipulated.
• But please note, that the Department may take into account a tenderers‟ past
   performance in their delivery of any State, Territory or Australian Government
   program. There is a question on the Tender Response Form where you are asked to
   provide details of past experience providing similar services and the contact details
   for referees.
• Please note that current DEEWR employees cannot provide referee reports for
• It is anticipated that successful tenderers will be announced in December to
   commence services on 1 January 2010.

Registering with AusTender

•   AusTender is the online tendering system for Australian Government agencies.
    Organisations wishing to tender for Partnership Brokers are required to register with
    AusTender to access all RFT documentation and information. Tenderers can
    register with AusTender at:
•   RFT documentation includes the key documents discussed earlier in this
•   All queries and requests for technical or operational support in relation to AusTender
    should be directed to the AusTender Help Desk:
     o Telephone: 1300 651 698
     o Email:

Further Information
•   Further information can be obtained from the DEEWR youth attainment and
    transitions website – the address for this is
•   You can also email with questions during the tender
    period. Note however that your email will be acknowledged, however responses to
    the question will be posted publicly on the DEEWR website.
•   Questions and answers from this Information Session and the other sessions being
    run around the country this week and next will also be compiled and posted on the
    DEEWR website as soon as possible after the Information Sessions have finished
    so that everyone has access to the same information during the tender process.

•   That concludes the formal part of the presentation, now we have some time
    available for questions.
•   Please note that I may not be able to answer all your questions now, there maybe
    some I need to take on notice, in which case the answers will be provided on
    DEEWR‟s website as soon as possible after all the Information Sessions have
•   Finally, if you haven‟t already registered for this session, please make sure you do
    so on your way out.

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