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Amy Mock

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					Amy Mock Sun City, AZ 85388 US mock_amy@yahoo.com Mobile: 6233325843 RESUME Download Job Seeker's Word® Resume ^BACK TO TOP Resume Value: xj4i9xshz5y96g9d Resume Headline: Executive Administrative Assistant Amy Mock 17212 N Scottsdale Road apt. 1420 Scottsdale, AZ 85255 623.332.5843 mock_amy@yahoo.com

Work History

Paloma Pool Company – Scottsdale, AZ Office Manager April 2008 – Present

* Manage customer relations for service quotes, repairs and bookkeeping inquiries * Manage staff of 12 pool technicians and 2 repair persons * Create and maintain spreadsheet, calendar, and QuickBooks databases to manage customers, service, repairs, scheduling and routing * Solicit, interview and hire prospective employees

Green Light Real Estate, LLC – Avondale, AZ

Executive Administrative Assistant to Designated Broker/Closing Coordinator June 2005 – March 2008

* General office administration including client services, phone and mail screening, office supply procurement, copying, faxing and scanning * Provided direct support to broker and three agents including calendar management, travel arrangements and expense reporting * Developed and maintained Microsoft Office databases for inventory, sales, leads and business contacts * Drafted routine correspondence and assisted with the preparation and editing of memos, marketing materials and other documents * Acted as office liaison for company’s business partners including developers, real estate agents, settlement agents, clients and vendors

Bank of America – Phoenix, AZ Corporate Concierge Manager January 2002 – February 2004

* Developed, opened and managed an on-campus company store for bank employees * Purchased and maintained store inventory and managed vendor relationships * Managed daily activities of a staff of three on the Corporate Concierge team * Collaborated in the development, coordination and execution of trade fairs & expos for over seventy five vendors * Calculated and tracked store’s monthly expense and tax reporting * Developed marketing and recruitment materials * Provided notary services to bank customers and employees as a licensed Notary Public

Bank of America – Phoenix, AZ

Executive Administrative Assistant to Vice President, Customer Relations July 1998 - January 2002 * Provided direct office administrative support to vice president * Maintained multiple calendars, organizational charts, agendas & meetings minutes * Planned and executed travel arrangements and appointment schedules * Managed travel and expense reporting * Handled office supply procurement for over one hundred associates and managers * Developed communications affecting policies and procedures for the inbound & outbound Fraud departments * Supported twenty five assistant vice presidents and managers on various projects and assignments as needed * Developed and coordinated monthly award ceremonies for employees

Bank of America – Phoenix, AZ Operations Excellence Manager September 1996 – July 1998

* Interviewed prospective bank employees * Managed, trained and mentored twelve new hires * Managed and directed employee timesheet reporting and payroll services * Completed regular employee performance evaluations, telephone monitoring and paperwork auditing * Conducted weekly staff meetings to review updated policies and procedures * Acknowledged and resolved executive correspondence complaints for the Bank of America president

Computer Skills

Microsoft Office Suite, Lotus Notes, Internet Explorer, Microsoft Publisher, QuickBooks, Adobe Acrobat, CRM

Excellent written and verbal communications skills, personable, highly analytical, organized, detail oriented, and efficient

References available upon request

SUMMARY ^BACK TO TOP Desired Salary/Wage: 40,000.00 USD Per Year Current Career Level: Senior Executive (President, CFO, etc) Years of relevant work experience: 7+ to 10 Years Work Status: US - I am authorized to work in this country for any employer. Active Security Clearance: No Target Job: Target Job Title: Executive Administrative Assistant Desired Job Type: Employee Desired Status: Full-Time Target Company: Industry: no industry preference Occupation: * * * * * Administrative/ClericalExecutive Support Office Management General/Other: Administrative/Clerical Secretary/Executive Assistant Property Management

Target Locations: Selected Locations: US-AZ-Phoenix Relocate: No Willingness to travel: Up to 25% travel Experience: - Present Green Light Real Estate,LLC , Industry: no industry preference Executive Administrative Assistant


				
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posted:4/8/2009
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