A Typology of Efficiency in Health Care: Implications for Measurement
Paul G. Shekelle, M.D., Ph.D. December 4, 2006
Project Overview
• AHRQ-funded project began in October 2005 • Three major tasks:
– Create a typology of efficiency
– Scan and review literature on efficiency – Evaluate existing measures of efficiency
• Final report due February 2007
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Overview of Talk
• Highlight motivation for current work • Present RAND’s typology
• Review existing measures
• Examples
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Measuring Efficiency
• Tremendous pressure exists from various
stakeholders to measure “efficiency” – Concern about rising health care costs – Variability in intensity of resource use not associated with better processes and outcomes • Little is known about how well available metrics capture the quantities of interest – Considerable lack of common language, conceptual clarity • Little is known about the consequences (intended and unintended) of applying those metrics at different levels in the system • How is efficiency established in an environment with mixed payment methods?
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Many Fortune 50 Companies Are Demanding Cost and Quality Metrics on Physicians
High/Low
High/High
Efficient
Low/Low Low/High
Effective
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Overview of Talk
• Highlight motivation for current work • Present RAND’s typology
• Review existing measures
• Examples
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Efficiency Measures Typology Overview
Typology is organized in three tiers 1. Perspective
Who is asking what about whom, and why?
2. Output
What is being produced?
3. Type of Efficiency
What is the root cause of inefficiency? What are the inputs to output?
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Perspective
• We identify several potential points of view:
– Health care “firms” • Providers • Health plans • Purchasers – Individuals – Society
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Context Matters in Efficiency Measurement
Stakeholder Primary Fiduciary Responsibility Typical Time Period As long as responsible for patient During hospital stay
Physician
Active patients in a panel Patients who are admitted
Enrollees
Hospital
Health Plan
Renewed annually
Employer
Employees and covered dependents All residents
Length of employment
Society
Unlimited
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Output: What’s Being Produced?
• We are interested in evaluating the efficiency with
which particular health care products (outputs) are “manufactured” • Being explicit about the output is critical (and often not done) • We define two major categories of outputs: – Services – Health outcomes • Producers (firms) define outputs – Financial flows (what is being sold) influence definitions
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Examples of Outputs by Type
Health Care Firm (Producer) Service Output Examples Health Outcome Output Examples
Physician
•Visits •Procedures •Diagnoses •Prescriptions
•Preventable deaths •Quality adjusted life
years
Hospital
•Discharges •Procedures •Inpatient days •Covered lives
•Functional status •Preventable deaths •Preventable
complications
Health Plan
•Quality adjusted life
years
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Types of Efficiency
• Within the context of perspective and outputs, we
identify three major types of efficiency: – Technical Applies primarily to firms – Productive – Social
• Social efficiency is more often the focus for society
than for firms
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Technical Efficiency
A firm achieves technical efficiency when it cannot produce the same output with any fewer inputs
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Productive Efficiency
A firm achieves productive efficiency when it cannot produce the same output at a lower cost
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Technical and Productive Efficiency Measures Point to Different Root Causes of Efficiency
Technical Efficiency
Inputs are put to good use
Productive Efficiency
Inputs are put to good use
+
Best mix of inputs chosen
+
Lowest prices are paid
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Example: Technical vs. Productive Efficiency
• Technical Efficiency
– Hospital A has a good CPOE system and staff are able to use it well – Hospital B has a CPOE system but it is difficult to use; staff follow old order entry process, but now with the extra step of computer entry
Hospital A has higher technical efficiency than Hospital B
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Example: Technical vs. Productive Efficiency
• Productive Efficiency
– Hospital A bought a CPOE system, Hospital B did not; Hospital A now turns around orders more quickly – Hospital A and Hospital C both bought a CPOE system, but Hospital A got a better deal
Hospital A has higher productive efficiency than Hospitals B and C
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Social Efficiency
• Social efficiency is achieved when no member of
society can be made better off without making another member worse off
– Giving more resources to one person implies that those resources have been taken away from someone else – Appeal of “waste” is the notion that those resources do not benefit anyone currently
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What should be our third tier?
• The concepts of technical v. productive efficiency
resonates well with economists, but resonates less well with others • We are exploring an alternative third tier that looks at the types of inputs rather than the technical v. productive concept • In the alternative version, the approach to measuring the input used will affect the conclusions that can be drawn about how to improve efficiency • Inputs could be characterized as costs, resource counts, costs using standardized prices, etc.
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What about Quality?
• What role should the quality of the output play in a
measure of efficiency? • Some have proposed that any efficiency measure must include a measure of quality • We favor keeping efficiency separate from quality: – Inputs for certain health care processes share conceptual and measurement features – Metric to measure the quality of the output can vary greatly – the example of surgery – Common use of these terms in the US separate efficiency and quality
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RAND’s Efficiency Typology
Society
Perspective
Health Care Firms Health Plans Providers Purchasers Individuals
Output
Services
Health Outcomes
Type
Technical
Productive
Social
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Overview of Talk
• Highlight motivation for current work • Present RAND’s typology
• Review existing measures
• Examples
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Hospital Efficiency Dominates Peer-Reviewed Literature
Hospital Physician Health plan Nurse Medicare Area Other
Focus/unit
0
20
40
60
80
100
Number of articles
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Econometric Analyses Dominate Measures in Peer-Reviewed Literature
Type of article
0
50
100 Number of articles
150
200
Review/meta-analysis Descriptive
Method development Econometric analysis
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Typical Measure from Peer-Reviewed Literature
• Cit = f (Yit , Pit , β) + ui + vit • C is total costs • Y is outputs
– Hospital discharges and outpatient visits • P is inputs – Capital costs and wages • Estimated using stochastic frontier analysis
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Different Worlds of Efficiency Measures
• There is an almost total separation between the
published studies of health care efficiency and the use of efficiency measures by providers, payers, and purchasers
• Measures in use generally developed by vendors
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Vendor-Developed Measures
• Episode-based: ETGs, MEGs, CRGs
– Claims grouped into episodes and attributed to physicians
– Measure is cost per episode (productive efficiency) – Also can look at resource use per episode (technical efficiency)
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Vendor-Developed Measures
• Population-based: ACGs, DxCGs
– Patient populations weighted by morbidity burden
– Measure is cost per risk-adjusted patient per year (productive efficiency) – Also can look at resource use (technical efficiency)
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Conclusions from Review of Measures
• Total disconnect between efficiency measurement
by academics and vendors – Less consensus efficiency measures than quality measures
• Little analysis of scientific soundness of measures • Almost all measures use services as outputs
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Overview of Talk
• Highlight motivation for current work • Present RAND’s typology
• Review existing measures
• Examples
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Efficiency of Lasik Surgeons
MD1
Input (per procedure) RN Labor RN Cost
Anesthesia Anesthesia cost Total input cost
MD2
MD3
1 hour $40/hour
40cc $0.10/cc $44
45 minutes $40/hour
40cc $0.10/cc $34
45 minutes $40/hour
40cc $0.05/cc $32
Output (total) Lasik Procedures Visual Functioning Patient Experience 8/day +10 points 89 8/day +10 points 89 8/day +10 points 89
MD2 and MD3 more technically efficiency than MD1 MD3 also more productively efficient than MD1 and MD2
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Conclusion
• Disconnect between academic world and vendors
on efficiency measurement • Not the same level of consensus as seen on quality measures – Limited understanding of economics by noneconomists – Lack of research on scientific soundness of measures – Lack of actionable measures
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Some Challenges Ahead
• Important to be explicit about the perspective, output, and
type of efficiency – Not currently done systematically
• Important to develop measures to fill gaps
– Account for quality and outcomes of care
– Social efficiency
• Important to evaluate efficiency measures for scientific
soundness, usability, etc.
• We need agreement on the role the quality of the output
should play in a measure of efficiency
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