Windows Server 2003 Statement of Support for Content Management Server 2002
Last updated: 4/7/2009 12:13 PM Version: 1.0.1
Abstract This document is designed to communicate important support information about specific applications running on Microsoft® Windows® Server 2003. The content within has been provided by the product manufacturer and is intended to assist IT professionals with making deployment decisions. For more information about this product or others, please visit the Windows Server Catalog at
http://www.microsoft.com/windows/catalog/server
Introduction ..............................................................................................1
Software Manufactures Software Customers 1 1
Support Status .........................................................................................2 Taking advantage of key Windows Server 2003 features ...................3
Summary Table of What’s New and Improved 3
Clean Install Scenario .............................................................................7 Migration Scenario ..................................................................................8 Resources ................................................................................................9 Compatibility Information .................................................................... 10 Technical Support ................................................................................ 11
Introduction
Software Manufactures This document is intended to assist Independent Software Vendors, also called ISVs, with communicating their Windows Server 2003 statements of support (SOS) to IT professionals responsible for deploying Windows Server 2003. The information collected in this template will be available to the public via the Windows Server Catalog. The best way to fill out this template is to answer each section with as much detail as possible and then to skip sections that do not apply. Primary scenarios have been included in this template for you to complete, but it is not likely that every scenario will be applicable to your product. If you come across a scenario that is not relevant for your application, please feel free to skip over that section or question. For more information about Windows Server 2003, go to http://www.microsoft.com/windows.netserver/docs/Reviewersguide.doc Software Customers This document is designed to provide software customers with detailed support information for a specific software application and Microsoft Windows Server 2003. The information contained in this template has been provided by the manufacturer as a means to communicate information about their product to their customers. Note: Microsoft does not take responsibility for the accuracy of this information.
Windows Server 2003 Readiness Program’s Statement of Support Template
Support Status
Content Management Server 2002 does not support Windows Server 2003 at this time. Support for Content Management Server 2002 and Windows Server 2003 integration will be provided upon completion of Content Management Server 2002, Service Pack 1. The release is planned for 90 days after the launch of Windows Server 2003. This document will be updated with detailed support information at that time.
OS Windows Server 2003, Standard Edition Windows Server 2003, Enterprise Edition Windows Server 2003, Datacenter Edition Windows 2000 Server Windows 2000 Server Advanced Windows 2000 Server Datacenter Windows NT 4.0
Supported
Certified
Notes:
Windows Server 2003 Readiness Program’s Statement of Support Template
Taking advantage of key Windows Server 2003 features
Summary Table of What’s New and Improved Windows Server 2003 builds on the foundation of Windows 2000 Server, improving on existing technologies by making them even more reliable and easier to use. In addition, it adds new features and technologies that expressly address the needs of today’s businesses. The new and enhanced features and technologies of Windows Server 2003 are summarized in the chart below. Some of the features listed below will not be applicable for every application. Enter applicable data into the fields below via cutting and pasting information from the key.
Key: = Feature included, = Feature partially supported, NA=Not Applicable Feature Web Edition Standard Edition Enterprise Edition Datacenter Edition
.NET Application Services
.NET 1 Framework Internet Information Services (IIS) 6.0 ASP.NET
1
Enterprise 1 UDDI Services
Clustering Technologies
Network Load Balancing Server Clusters
Communications & Networking Services
Virtual Private Network (VPN) Support Internet Authentication
Windows Server 2003 Readiness Program’s Statement of Support Template
Service (IAS) IPv6 Feature Web Edition Standard Edition Enterprise Edition Datacenter Edition
Directory Services
Active Directory™
File & Print Services
Distributed File System (DFS) Encrypting File System (EFS) Shadow Copy Restore Removable and Remote Storage Fax Service Print Services for UNIX Services for Macintosh
Management Services
IntelliMirror Resultant Set of Policy (RSoP) Windows Management Instrumentation (WMI) Command Line
Windows Server 2003 Readiness Program’s Statement of Support Template
Remote OS Installation Remote Installation Services (RIS) Feature Web Edition Standard Edition Enterprise Edition Datacenter Edition
Multimedia Services
Windows Media™ 1 Services
Scalability
64-bit Support for Intel® Itanium™Based Computers Hot add 2 memory Non-Uniform Memory Access (NUMA)
2
Datacenter Program
Security Services
Internet Connection 1 Firewall Public Key Infrastructure, Certificate Services, and Smart Cards
Terminal Services
Windows Server 2003 Readiness Program’s Statement of Support Template
Remote Desktop for Administration Terminal Services Terminal Services Session Directory
1 2
Not supported in Windows Server 2003, 64-bit edition operating system. May be limited by lack of support by OEM hardware.
Notes
Windows Server 2003 Readiness Program’s Statement of Support Template
Clean Install Scenario
This section of the template is for known issues with clean installs of your product to Windows Server 2003.
Name/Type
Link/Information
Example: Clean Install Scenario
Example: There are no known issues for the clean install scenario as long as the application service patch 1 has been installed. Customers can download this patch at www.example.dom/patchsample.htm
Windows Server 2003 Readiness Program’s Statement of Support Template
Migration Scenario
This section of the template is for known migration issues of your product from previous versions to Windows Server 2003. For the purposes of this template, migration scenarios are defined as a change/upgrade from a previous edition of Windows or NT to Windows Server 2003.
Type
Link/Information
Example: From Windows 2000 to Windows Server 2003 Scenario:
Example: The customer is required to run service pack 1 before migration to avoid data loss. Customers can download this patch at: www.example.dom/patchsample.htm
Windows Server 2003 Readiness Program’s Statement of Support Template
Resources
This section of the document is designed to showcase your company’s information resources about this application. Include links to items such as FAQs, information about patches, troubleshooting, and sales information. Type Link/Information
Example: Application FAQ
The application FAQ can be found at www.example.dom/FAQ.htm
:
Windows Server 2003 Readiness Program’s Statement of Support Template
Compatibility Information
List what infrastructure and/or applications your application might have compatibility difficulties with. List what infrastructure and/or applications your application is designed to work with. Name/Type Link/Information
Example: Anti-Virus/Firewall software
Example: This type of software disrupts certain types of communication such as Instant Messaging. This may limit the successful application of our product without a proxy server such as ISA.
Windows Server 2003 Readiness Program’s Statement of Support Template
Technical Support
List what assistance your company provides for installation and migration issues. Name/Type Link/Information
Example: Customers can expect to work with our excellent team of System Integrators who will ensure that our application is installed and packaged to suit the needs of your business.
Example: Customers can find out more information about our team of System Integrators by going to www.example.dom/support.htm
Windows Server 2003 Readiness Program’s Statement of Support Template