Health Provider Plan Mayo Clinic in Arizona

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Health Provider Plan Mayo Clinic in Arizona Powered By Docstoc
					      Health Provider Plan
     Mayo Clinic in Arizona

Avian Influenza: Preparing Arizona for a
           Potential Pandemic
             April 21, 2006
              Outline

• General Preparedness
• Communication
• Supplies/Equipment
• Staffing
• Transmission Prevention
• Continued Challenges
        General Preparedness
• Link with existing emergency planning
 process


• Plan Flexibility
      • Same general plan for similar processes
        (Highly Pathogenic Respiratory
        Contagion {HPRC} Plan)
      • Consideration for inpatient and
        outpatient services
      • Ability to modify easily and rapidly with
        changing information
       General Preparedness

• Collaboration essential for planning:

   • State Health Department
   • Local Health Department
   • Area Healthcare Facilities
   • Larger System
    (Mayo Clinic in Rochester and Mayo
    Clinic in Jacksonville)
          General Preparedness
• Respiratory Etiquette
   • Signage for all facilities with ability to
       modify based on changing
       requirements
   •   Hand sanitizer dispensers in all waiting
       areas


• Patient isolation and co-horting plans

• Employee communication/education
  Employee Communication and
      Education Strategies
     Pre-Event Communications


• Planning Process

• Response Issues

• Disease/Process Facts
      Communication Vehicles
                 Pre-Event


• Newsletters         • Intranet Sites

                         FAQ’s
• Internal
 Publications            Communication
                          Archives
                         Prepared Scripts
• “Brown Bags”
                              Emergency
     Communication Vehicles
        During the Event

• Computer Alerts   • E-Mail
                     Distribution Lists


                    • Mayo Arizona
                     Intranet
                     “Emergency”
                     website
      Supplies and Equipment
Challenges:
• “Just in Time” inventories/limited
 storage space
• Competition among organizations
 using same vendor


Current Strategies:
• Establishment of “emergency
 supply” cache of critical need items
                    Staffing
Challenges:
• 30% of the workforce will be out ill at any given
 time
• Additional percentage will remain home to care
 for ill family members
• Some workers will not report to work for fear
 of “catching” something


At the same time, health care providers will be
inundated with ill patients; how can we be ready?
               Staffing

Current Strategies:
• On-going education on isolation
 practices and respiratory etiquette
• Dependent and elder care options
   • Added option for sick care
• Staff redeployment plans
• Promotion of Family Emergency
 Planning
                Staffing

Current Strategies:
• Memorandums of Understanding
 (MOU’s)/modified contracts with
 staffing agencies
• Identification of additional resources:
    • Employee significant others
    • Retirees
    • Licensed staff in non-patient care
    roles
     Transmission Prevention

Current Strategies:
• Screening process for pre-scheduled
 patients from “affected areas”
• Phone triage triggers
• Establishment of “Evaluation
 Centers”
• Patient Isolation/Cohorting
• Home Care instruction Sheets
       Continued Challenges

• Management of “worried well”

• Emergency supplies/medications –
 storage, disbursement and rotation to
 avoid expiration issues


• Staffing
Contact Information:

Beth Heinrich, R.N.
Mayo Clinic
13400 East Shea Blvd
Scottsdale, AZ 85259
(480) 301-6334
heinrich.beth@mayo.edu

				
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posted:4/24/2008
language:English
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