Homeownership Education Counseling A National Perspective by tdm20058

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									           Homeownership
       Education & Counseling:
        A National Perspective
                      Leon Gray
                NeighborWorks® America


NeighborWorks
Center for
Homeownership     Working Together for Strong Communities
Education and
Counseling
                NeighborWorks Training Institutes
 4 Training Institutes (NTIs) per year
    Project 20,000 certificates of completion to 3,600
     organizations in fiscal year 2010
  Upcoming NTI
   – Phoenix, AZ – May 3-7, 2010
   – Philadelphia, PA – August 16-20, 2010
   – Washington, DC – December 6-10, 2010
 Courses also offered in Affordable Housing, Asset
  Management, Community and Neighborhood
  Revitalization, Management and Leadership and several
  other content areas
 New courses in Community Stabilization/REO and
  Green

NeighborWorks
Center for
Homeownership         Working Together for Strong Communities
Education and
Counseling
    NeighborWorks® Center for Homeownership
        Education and Counseling (NCHEC)
                Training Activity (FY10 to date)

   Over 5,712 certificates of completion awarded
    for classroom homeownership courses
   180 Place-Based Events held or planned
   Over 875 certificates of completion in E-
    learning courses
   NCHEC awarded nearly 1,600 scholarships for
    counselor training
   Since August ’04 launch: Over 40,000 training
    certificates of completion


NeighborWorks
Center for
Homeownership        Working Together for Strong Communities
Education and
Counseling
     National Foreclosure Mitigation Counseling
                      (NFMC)
 Round 4 will be awarded in April
 Nearly 1 million homeowners have received
  assistance (expected within the next 30-60 days)
 76% of those counseled have not entered into
 foreclosure – Urban Institute
 6,600 NFMC Training Scholarships Awarded since
  program launch
 9800 Certificates of Completion overall


NeighborWorks
Center for
Homeownership   Working Together for Strong Communities
Education and
Counseling
     National Foreclosure Mitigation Counseling
                      (NFMC)
 Round 3 and 4 Training/Scholarships
       4 NTIs – Washington DC, New Orleans, Phoenix,
        Philadelphia
       Multi-Course Place Based Trainings (PBTs)
                 Orlando, FL – January 2010
                 Richmond, VA – April 2010
                 Newark, NJ – June 2010
                 Las Vegas, NV – July 2010
                 Minneapolis, MN – September 2010

       15 HUD Intermediary/HFA PBTs

NeighborWorks
Center for
Homeownership             Working Together for Strong Communities
Education and
Counseling
                       NCHEC Updates
NCHEC Certification:

     Over 5,400 professional certifications in:

 Pre-Purchase
 Post-Purchase
 Homeownership Counseling (Individual)
 Foreclosure Intervention & Default Counseling
NEW – (May, 2010) Homeownership Counseling
 Certification for Program Managers and Executive
 Directors

Tools and Resources: web, print, e-learning

NeighborWorks
Center for
Homeownership     Working Together for Strong Communities
Education and
Counseling
                NCHEC Publications & Tools
Realizing the American Dream - 4th Edition – Aug 2009
  English, Spanish, Chinese, Vietnamese
 Keeping the American Dream 2nd Edition - Aug 2009
       English, Spanish, Chinese, Vietnamese
 Women’s Multi-Cultural Toolkit
       English, Spanish, Chinese, Russian
 NCHEC Consumer Guides
       Multiple Languages
       Available at NeighborWorks Store www.nwstore.org

NeighborWorks
Center for
Homeownership        Working Together for Strong Communities
Education and
Counseling
                              NCHEC Tools
 Keys to My Home Website
       www.keystomyhome.org
     English, Spanish
   CounselorMax™
        www.counselormax.com
     Client Management System
     Web-Based and Computer Lab courses
           HO220 – Updated - Client Management and Tracking with
            CounselorMax
           HO222 – New – CounselorMax for Decision Makers and
            Administrators


NeighborWorks
Center for
Homeownership         Working Together for Strong Communities
Education and
Counseling
                           NCHEC Updates
Home Equity Conversion Mortgage (HECM)
      NCHEC providing training, HECM Exam administration,
       website management and quality control under agreement
       with HUD – transitioned from the AARP Foundation
      Web-based Resources and Webinars
            www.hecmresources.org; www.hecmexam.org;
             www.hecmcounselors.org;
      3 Classroom Courses
            HO111 Introduction to HECM
            HO272 Introduction to HUD’s HECM Counseling Program
             Procedures and Roster (New)
            HO275 Reverse Mortgage Counseling: Case Study Practicum
             (New)


NeighborWorks
Center for
Homeownership         Working Together for Strong Communities
Education and
Counseling
                       NCHEC Updates
New Homeownership Courses in 2010
• HO222 CounselorMax™ for Decision Makers and Administrators
  (March)
• HO272 Introduction to HUD's HECM Counseling Program
  Procedures and Roster (March)
• HO275 Reverse Mortgage Counseling Case Study Practicum
  (March)
• HO360 Homeownership Counseling Certification for Program
  Managers and Executive Directors (April)
• TBD - Making Home Affordable (July)
• TBD - Being Green, Seeing Green: Counseling Clients to
  Maximize Energy Savings (September)
• TBD - Fair Lending Course (September)
 NeighborWorks
 Center for
 Homeownership    Working Together for Strong Communities
 Education and
 Counseling
                NeighborWorks Training E-Learning
 Interactive On-Line Learning Courses
       Foreclosure Basics (HO109el)
       FHA Insured Loans: An Affordable Mortgage Option
        (HO253el)
       Understanding & Applying Foreclosure Intervention
        and Loss Mitigation Tools (HO346el)
       Board Oversight and Governance (ML240el)
       A Board Members Guide to Ensuring Organizational
        Health (ML272el)
       Fundamentals of Green Affordable Housing
        Development, Rehab and Management (CP185el)
       Stabilizing Communities in a Post-Foreclosure
        Environment (NR231el)
       And More
NeighborWorks
Center for
Homeownership         Working Together for Strong Communities
Education and
Counseling
                NeighborWorks Training E-Learning

 New On-Line Learning Courses Scheduled:
    Mortgage Fundamentals for Homeownership
     Professionals (HO102el)
    HECM Counseling Basics Overview (HO104el)
    Using Effective Practices to Improve the Health of
     Your Foreclosure Program (HO322el)
    Counseling Borrowers who Purchase REO
     Properties (HO260el)
    Counseling Clients Seeking Rental Housing
     (HO265el)
   Affordable & Convenient: www.nw.org/onlinereg

NeighborWorks
Center for
Homeownership         Working Together for Strong Communities
Education and
Counseling
National Industry Standards
for Homeownership
Education and Counseling

Homeownership Done Right
Setting the Standard for Success


        • Education and counseling is a critical step in producing
          an informed consumer who is better equipped to
          successfully sustain homeownership.

        • Standards enable homeownership professionals to
          demonstrate that all clients receive consistent, quality
          service.

        • Standards ensure appropriate focus on professional
          excellence - a very real commitment to provide quality
          counseling and education services that strengthen long-
          term homeownership success.
Organizations Adopt the Standards


        Adoption and Endorsement
        Activity to Date

           480 organizations adopt the standards
           1086 organizations endorse the standards
New Look and Tagline


        • Introducing new logo and tagline

                           Rollout at the NeighborWorks
                           Training Institute in Phoenix, AZ
                           – May 2010

                           Completely redesigned website:
                           homeownershipstandards.com

                           Downloadable tools exclusively
                           for use by Adopters
                      Resources
•    NW.org
•    NW.org/scholarships
•    NW.org/training
•    LoanScamAlert.org
•    Findaforeclosurecounselor.org
•    Stablecommunities.org
•    LeadersforCommunities.org
•    CounselorMax.com
•    HomeownershipStandards.com

NeighborWorks
Center for
Homeownership   Working Together for Strong Communities
Education and
Counseling

								
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