"Telecommunications Industry Success Stories OSS-BSS"
Telecommunications Industry Success Stories: OSS-BSS Telecommunications Industry Success Stories: >> OSS-BSS Relevant Client Details: With more than $71 billion in annual revenues, Verizon Communications Inc. (NYSE:VZ) is one of the world's leading providers of communications services. Verizon has a diverse work force of more than 214,000 in four business units: Domestic Telecom provides customers based in 28 states with wireline and other telecommunications services, including broadband. Verizon Wireless owns and operates the nation's most reliable wireless network, serving 47.4 million voice and data customers across the United States. Information Services operates directory publishing businesses and provides electronic commerce services. International includes wireline and wireless operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com. Telecommunications Industry Success Stories: OSS-BSS Program: Verizon Advanced Data Inc (VADI) (2004-2005) Overview of the Engagement: VADI a Section 272 subsidiary was trying to meet Unbundled Network Elements Platform regulatory requirements in the Telecom Act of 1996. Unbundled Network Element Platform Implementation –UNE-P is, in a nutshell, resale of ILEC telephone service, ie. individual components of the network, delivered alone or in combination, but priced a la carte -- available to CLECs. This requirement imposes major structural changes to BSS & OSS architectures. 1 The regulatory requirements impacted over 50+ systems across several Verizon groups. These requirements were needed to be implemented across the Verizon footprint (east and west). In conjunction with supporting the regulatory requirements, product initiatives needed to be implemented as well e.g. Project Harmony ). Value Delivered: BusinessOne consultant was engaged to provide technical subject matter expertise for implementing UNE-Platform. The consultant assisted in: • Technical Subject Matter Expertise • Program Management Support • Requirements Analysis • Cross Portfolio Architecture across a multitude of groups and systems • End-to-end System Flows • Technical support to over 100 application Developers • Technical support to the Testing team • Technical support to Operations The UNE-P solution was delivered and implemented in time meeting regulatory requirements. next 1 of 4 Telecommunications Industry Success Stories: >> OSS-BSS Program: Verizon GNS / OTNMS (Optical Transport Network Management System) – (2003-2004) Overview of the Engagement: Verizon GNS chose Elematics to provide an integrated solution to manage Verizon multi-technology, multi vendor Optical Transport Network. Successful implementation of OTNMS required synchronization of physical, logical, and virtual network data (circuits, topology) across the network elements (NEs), element management systems (EMSs), and network inventory systems. Data integrity issues created flow-through problems which in turn resulted in order fallouts, and delays in circuit provisioning, impacting customers. Telecommunications Industry Success Stories: OSS-BSS Elematics engaged BusinessOne to help develop a network data synchronization plan across various platforms. Value Delivered: BusinessOne consultant was engaged to develop the data synchronization methodology & plan, integration requirements for the northbound interfaces, and provide project management support for the implementation of their next generation NMS. The engagement covered the following activities: 2 • Generating a list of other VGNS initiatives that might impact the data cleanup effort, understand the impacts, timeframes, and risks associated • Identification all sources of data, for the network elements that OTNMS auto- discovers, Engage VGNS stakeholders to verify the accuracy of the network topological data relating to optical transport network elements • Verifying the accuracy of the data residing in EMS (Netsmart) & the auto- discovered data. • Developing algorithms to verify the accuracy of data residing in the EMS (Netsmart), against the auto-discovered data • Developing a plan to synchronize the network data • Translation/Mapping of the extracted topology data into a format suitable for loading into Elematics software next 2 of 4 Telecommunications Industry Success Stories: >> OSS-BSS Program: Domestic Telecom – Verizon Global Network Solutions (2004-2005) Overview of the Engagement: Verizon Global Network Solutions a subsidiary of Verizon was in the process of building a nationwide voice and data infrastructure to cater to Retail, SMBs and Enterprises marketplaces. The multi-technology transport network (TDM, ATM,IP SONET, DWDM, MSPP, Softswitch) included best-in-class solutions from various suppliers, the OSS however, was supported by a single integrated solution. Network platforms impacted OSS and VNGS was finding it challenging to integrate Telecommunications Industry Success Stories: OSS-BSS and implement software releases and upgrades from the various vendor platforms and technology in a timely, cost effective, predictable and consistent manner. Additionally the hardware platforms and the system software also needed periodic upgrades and maintenance. With so many changes going on the leadership team needed a Technology Roadmap that clearly identified the inter-dependencies and the relationships between the network and OSS initiatives. Value Delivered: BusinessOne conducted a detailed analysis to understand and document the relationships between the various networking technologies and platforms (TDM, Soft Switch, ATM/FR, Sonet, MSPP and DWDM) and the corresponding OSS impacts. A comprehensive inventory of all OSS software upgrades which included vendor maintenance releases, hardware platform upgrades and support for functionality like flow-thru provisioning and flow-back (auto discovery) was also developed. Using the information collected, BusinessOne developed a roadmap for technology introductions into the network and OSS. The Technology Roadmap provided the VGNS leadership team in Engineering, Operations and I.T a quarter by quarter view of the impending changes destined for the network and the OSS. The Roadmap provided the VGNS leadership team a clear understanding of the impact of the changes, the inter-dependencies, the drivers and the schedule. Net result of the roadmap is a more organized and efficient approach to managing technology changes resulting in reduction of time to market, un planned surprises, cost and fall-outs. Even though the project was cancelled due to funding issues the work that BusinessOne did was useful to GNS in identifying and resolving network data integrity issues 3 of 4 Telecommunications Industry Success Stories: >> OSS-BSS About BusinessOne: Business One Consulting (BusinessOne) provides strategy execution services to clients in the telecommunications industry and to government agencies. BusinessOne brings expertise in translating broad strategy statements into actionable plans and measurable results, and helping to drive the adoption of the strategy into all levels of the organization. Telecommunications Industry Success Stories: OSS-BSS To learn more please contact: Tel: 703-786-6476 or General Voice Mailbox: 877-818-6970 e-mail: firstname.lastname@example.org 4 of 4