"Telecommunications Industry Success Stories Enterprise Architecture"
Telecommunications Industry Success Stories: Enterprise Architecture Telecommunications Industry Success Stories: >> Enterprise Architecture Relevant Client Details: With more than $71 billion in annual revenues, Verizon Communications Inc. (NYSE:VZ) is one of the world's leading providers of communications services. Verizon has a diverse work force of more than 214,000 in four business units: Domestic Telecom provides customers based in 28 states with wireline and other telecommunications services, including broadband. Verizon Wireless owns and operates the nation's most reliable wireless network, serving 47.4 million voice and data customers across the United States. Information Services operates directory publishing businesses and provides electronic commerce services. International includes wireline and wireless operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com. Telecommunications Industry Success Stories: Enterprise Architecture Program: Verizon Advanced Data Inc (VADI) – One Entity / SSP (2002-2005) Overview of the Engagement: The merger of two telecommunication giants, Verizon and GTE resulted in two dis- similar broadband infrastructures, that were difficult and expensive to manage. To improve customer focus, reduce churn, increase revenue (improve time to market), reduce operational costs, Verizon embarked on a multi-year, multi-million dollar project to integrate the two infrastructures. There was a need to understand the two existing infrastructures and develop an comprehensive integration roadmap. 1 Value Delivered: BusinessOne consultant was engaged in the following: • Developing IT Knowledge Base for Verizon Broadband East (Verizon) and West (GTE). The Knowledge Base was a web based application tool that provided interactive access to current and target architectures for both the broadband infrastructures. The tool provided information at the application, interface, hardware and network levels. • Developing architectural impacts at the enterprise level • Developing Integration Roadmap • Developing cross portfolio architecture • Developing end-to-end process flows The effort culminated in putting the Verizon “One Entity / SSP” project on a fast track by streamlining process, reducing system redundancy and consequently improving customer focus, reducing churn, increasing revenue (improving time to market), reducing operational costs next 1 of 2 Telecommunications Industry Success Stories: >> Enterprise Architecture About BusinessOne: Business One Consulting (BusinessOne) provides strategy execution services to clients in the telecommunications industry and to government agencies. Telecommunications Industry Success Stories: Enterprise Architecture BusinessOne brings expertise in translating broad strategy statements into actionable plans and measurable results, and helping to drive the adoption of the strategy into all levels of the organization. To learn more please contact: Tel: 703-786-6476 or General Voice Mailbox: 877-818-6970 e-mail: firstname.lastname@example.org 2 of 2