Reporting Spam to the Abuse Department of the ISP by drr10525

VIEWS: 0 PAGES: 2

									     Reporting Spam to the Abuse Department of the ISP Where it Originated


       In these days of spoofed headers, one may not be able to determine from where
a piece of spam or other offensive mail originated. In those cases where one can, it
may be helpful to report the incident to the abuse department of the ISP from where the
mail originated. The department will want to see the complete internet header of the
offending mail. To obtain the complete internet header when using Outlook, do this:
With the offending mail open, click View, Options. Put the cursor in the field labeled
“Internet headers.” Hold down the Ctrl key and hit the A key to highlight this field. Hold
down the Ctrl hey and hit the C key to copy the Internet headers. Click the Close
button. Place the cursor in the message area of your abuse report, hold down the Ctrl
key, and strike the V key to copy the Internet headers to your abuse report.


        If you are using Outlook Express, obtain the complete Internet header this way:
With the offending mail open, click File, Properties, Details. Put the cursor in the box
labeled “Internet headers for this message.” Hold down the Ctrl key and hit the A key to
highlight this field. Hold down the Ctrl hey and hit the C key to copy the Internet
headers. Click OK. Place the cursor in the message area of your abuse report, hold
down the Ctrl key, and strike the V key to copy the Internet headers to your abuse
report.


       Address your report to abuse@xxxxx, where xxxxx is the ISP domain. For
example, I received spam mail from a candidate for presidency of the APA. It was sent
from Ralph Pavlov, pavlov@mindspring.com. Attempts to reply to this address ran up
against Earthlink’s SpamBlocker, which is supposed to allow the sender to request
permission to pass the reply through to the account, but this feature of the SpamBlocker
was inoperative or disabled. This seemed rather abusive to me, so I sent a report to
abuse@mindspring.com and also to abuse@earthlink.net. Although my primary
complaint was about the problem with the SpamBlocker, I included the internet header
as well. Here is what the Internet header looked like:
Received: from grebe.mail.pas.earthlink.net ([207.217.120.46])
by ecuims1.ecu.edu with SMTP (Microsoft Exchange Internet Mail
Service Version 5.5.2655.55)
     id TVYQLJL0; Wed, 8 Oct 2003 22:36:26 -0400
Received: from user-uinj2sh.dialup.mindspring.com
([165.121.139.145] helo=165.121.139.145)
     by grebe.mail.pas.earthlink.net with smtp (Exim 3.33 #1)
     id 1A7Qh3-0005wV-00; Wed, 08 Oct 2003 19:38:22 -0700
Message-ID: <e6jzfr235itq3q3gplbd4$5q4bt$1e>
From: "Ralph Pavlov" <pavlov@mindspring.com>
To: "allredl@ECU.edu" <allredl@ECU.edu>
Subject: APA Election Alert
Date: Wed, 8 Oct 2003 22:27:18 -0400
MIME-Version: 1.0
Content-Type: text/plain;
     charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

      By the way, I did also correspond directly with the candidate, advising him of the
problem. He thanked me and told me he would mention it to the person who sent out
the unsolicited email, a person he described as “a supporter.” It appears that what this
person has done is to spam every faculty member in every department of Psychology,
whether or not they belong to the APA. Although minor, I do think this is abusive.


See Also:
      How to Complain to the Spammer's Provider
      SpamCop



Return to my E-mail Resources Page

								
To top