We’ve put a little thought into
clear and simple
Simple, clear and concise
We’re always keen to ﬁnd ways of improving the service you
enjoy at Ulster Bank. That’s why we’ve redesigned your old bank
statement, so that you can now enjoy a clearer, at-a-glance record
of your ﬁnances that’s much easier to use and understand.
We’ll guide you through it
The next statement you’ll be sent will be in the new format, so we’ve compiled this useful guide to help
you get used to the new design.
So what’s new?
Firstly, the overall appearance and size of your statement will
change. The new one will be smaller but with more information,
making reference and storage that bit easier. You’ll also ﬁnd:
• A summary sheet providing an instant overview of the debits or credits to your account, along with a
closing balance. We’ve included a sample summary page in this guide
• Transaction sheets will be numbered, starting from number one, to make it easier to keep track of your
ﬁnances in the longer term. A sample transaction page is also included in this guide
• A Useful Information section will appear on the reverse of each page which will include Frequently Asked
Questions and Answers
• No abbreviations will appear on your new statement. You’ll now get a full description of each transaction,
so for instance, in place of ‘DD’, you’ll now see ‘Direct Debit’
• Credit interest will be shown on just one line of your transaction sheet, and will be recorded as gross
or net, depending on your tax status
• Deposit Interest Retention Tax (DIRT) will be calculated where applicable and deducted from the credit
interest applied to your account
Other helpful features
Choose when to receive your statements
You’ll continue to receive a statement as regularly as you do now. But if you’d rather have your statement
sent weekly, monthly, or just once a year, you can just let us know and we’ll make sure it happens.
Information for your tax return
Your ﬁrst statement of the new tax year for a credit interest bearing account will automatically report
the total gross and net interest for the previous year. This will appear on your summary sheet.
If you or someone you know has difﬁculties in reading statements, we can send them out in Large Print,
Braille format or on Audio. To arrange this, simply contact your local Ulster Bank branch.
Sample summary sheet
Details of your branch Type of account Transaction sheet number
Current Account The period that
Branch details 18 Jul 2005 to 5 Aug 2005 covers
Summary Sheet 3
How you contact
99 Any Street
us (personal Anytown Previous balance 532.54 Balance carried
Anywhere forward from
customers only) Withdrawn 31.77
Paid in 457.87 your last
New balance 958.64 statement
1890 987654 Your Branch
These codes M12345/006875668/q 980707/00049 The total
are for internal amount taken
purposes and MR C FULLNAME
out over this
help us dispatch A STREET statement
your statement ANYWHERE
For Bank use
Statement in over this
If you have changed your address, telephone number or occupation,
address held in please let us know statement
our records period
Debit Interest Rate 4.50%
Account Number 12345678 MR CUSTOMER FULLNAME BIC ULBS ZZ 1T Your new
Branch sort code 98-99-99 IBAN HB99 ULBS 9899 9912 3456 78
balance as at
Ulster Bank Ireland Limited
date of this
Your account details Important news and Debit interest rate International Bank Account statement
information Number (IBAN) and Bank
will appear here Customer’s full name Identiﬁcation Code (BIC)
Sample transaction sheet
Date of the transaction Type of transaction and Amounts taken out Amounts paid into your
(in our records) description from your account account
Date Details Withdrawn Paid in Balance Closing balance
at the end
18 Jul 2005 BROUGHT FORWARD 532.54
21 Jul Card Transaction 9999 06SEP06 1234
A SUPERMARKET business day
Cash Withdrawal BANK CCC03 10.00 515.31
22 Jul Automated Credit MAJOR DIAMOND SER 13.23 528.54
23 Jul Standing Order TOP CAT INSURANCE
123456AB 14.54 514.00
SA M Credit ULSTER BANK
999999 444.64 958.64
Account Number 12345678 MR CUSTOMER FULLNAME
Branch sort code 98-99-99
Ulster Bank Ireland Limited
Need any more help?
We hope we’ve given you all the information you
need. But if you’d like to ask any questions about
your new-look Ulster Bank statement, we’d be
happy to help. Just pop into your local Ulster Bank
branch for a chat.
This brochure is also available in Braille, large print, audio or on disk.
Please contact your local branch for details or Textphone 1800 924 615.
Ulster Bank Ireland Limited. Registered in Republic of Ireland. Registration Number 25766. Registered Office: Ulster Bank Group Centre, George’s Quay, Dublin 2.
Ulster Bank Ireland Limited is regulated by the Financial Regulator.