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									                             Conference Attendees
                           Cruise Conference Program
                   Monday, March 10 – Thursday, March 13, 2008

Monday March 10, 2008

World Cruise Tourism Workshops
Organized in association with the Florida-Caribbean Cruise Association (FCCA) and Cruise
Lines International Association (CLIA), the workshops include a sequence of round-table
sessions with industry experts leading a highly focused discussion on current topics with
strong opportunity for audience participation.


9:30 am – 11:30 am (concurrent sessions)


How Can the Cruise Lines and Destinations Work Together to Achieve the Mutual Goal
of Improving Overall Consumer Demand for the Caribbean
MO-10           Room: D237/239
Presented by:
Florida-Caribbean Cruise Association

This panel will discuss the following topical subjects:
   Ø Strategies for converting cruise passengers to land based visitors
   Ø Sharing of best practices – consumer marketing, Website / E-Marketing, travel agent
      support
   Ø Cooperative sales and marketing initiatives

Moderator:
Terry Thornton, SVP, Market Planning, Carnival Cruise Lines

Participants:
Hon. Julian Fraser, Minister of Communications & Works, British Virgin Islands
Marc Melville, Managing Director, Chukka Caribbean Adventures
Jennifer Nugent-Hill, AVP-Government/Public Affairs, Tropical Shipping
Andrew Poulton, Director, Strategy Marketing, Regent Seven Seas Cruises
Chantal Richards-Figueroa, Director of Marketing, U.S.V.I. Department of Tourism




                                           Final
                             Conference Attendees
                           Cruise Conference Program
                   Monday, March 10 – Thursday, March 13, 2008


Monday March 10, 2008 (continued)
9:30 am – 11:30 am (concurrent sessions)
Europe as Destination and Source Market
MO-11           Room: D235/236
Presented by:
Seatrade Communications Ltd.

Moderator:
Christopher Hayman, Chairman, Seatrade Communications Ltd.

Participants:
Michael Beddingfield, Marketing Director, VisitBritain
Iain Dunderdale, Chairman, Cruise Europe, and Cruise Development Manager, Port of
Invergordon
William Gibbons, Director, Passenger Shipping Association
Bo Larsen, Director, Cruise Baltic
Nigel Lingard, Marketing Director, Fred. Olsen Cruise Lines
Laurent Monsaigeon, Chairman, MedCruise Association, and Managing Director, French
Rivera Ports Authority

1:00 pm – 3:00 pm (concurrent sessions)


What Can the Cruise Industry and Our Caribbean Partners Do Together to Develop New
Destinations or Create “Wow” Consumer Experiences in Existing Destinations?
MO-20           Room: D237
Presented by:
Florida-Caribbean Cruise Association

This panel creates a forum for discussing important innovations that may improve the
consumer experience for cruise and land-based vacationers. These important initiatives may
also provide significant sales and marketing opportunities for a wide variety of destinations,
focusing on developing new ports and/or cooperating on investments in developing new
attractions in existing ports.

Moderator:
Terry Thornton, SVP, Market Planning, Carnival Cruise Lines

Participants:
Amilcar Cascais, Vice President, Tour Operations, Carnival Cruise Lines
Hugh Darley, President/Executive Producer, IDEA, Inc.
Cesar Lizarraga, Director of Marketing & Sales, Puerto Costa Maya
                                            Final
                          Conference Attendees
                        Cruise Conference Program
                Monday, March 10 – Thursday, March 13, 2008
Marco Mora, Cruise Division Director, TAM Travel Corporation
Josef Preschel, President & COO, Rain Forest Trams Ltd.
John Tercek, VP, Commercial Development, Royal Caribbean Cruises, Ltd.




                                        Final
                            Conference Attendees
                          Cruise Conference Program
                  Monday, March 10 – Thursday, March 13, 2008

Monday March 10, 2008 (continued)

1:30 pm – 3:00 pm


Care Awareness Panel:
Raising the Awareness of Guest & Family Care During and Following Traumatic Events
MO-25          Room: D235
In this panel discussion facilitated by leaders of the Family Assistance Foundation, hear from
cruise line leaders who have catapulted their response efforts to a new level of offering
compassionate support to passengers, crew and family members. During this session,
executives with Carnival Cruise Lines and Royal Caribbean International will share their
approach, their new training programs and how they are being implemented.

Participants:
Jeff L. Braun, Vice President - Communications, Family Assistance Foundation
Carolyn Coarsey, Co-Founder, Family Assistance Foundation
Jeff Morgan, Co-Founder, Family Assistance Foundation
Vicky Rey, Vice President Reservations Administration, Carnival Cruise Lines
Lynn White, Vice President, Tax & Risk Management, Royal Caribbean Cruises Limited




                                            Final
                            Conference Attendees
                          Cruise Conference Program
                  Monday, March 10 – Thursday, March 13, 2008

Tuesday March 11, 2008

9:30 am – 11:30 am

Welcome Address:
Christopher Hayman, Chairman, Seatrade Communications Ltd., and Conference
Moderator

Introductory Address:
Daniel J. Hanrahan, Chairman, Cruise Lines International Association’s Marketing
Committee, and President & CEO, Azamara Cruises and Celebrity Cruises

The State of the Industry
TU-30         Room: D128/129
The state of the cruise industry, its challenges and opportunities, will be explored from the
perspectives of six leading cruise industry executives.

Participants:
Gerald E. Cahill, President & CEO, Carnival Cruise Lines
Adam M. Goldstein, President & CEO, Royal Caribbean International
Daniel J. Hanrahan, President & CEO, Azamara Cruises and Celebrity Cruises
Stein Kruse, President & CEO, Holland America Line, Inc
Richard E. Sasso, President & CEO, MSC Cruises (USA) Inc.
Colin Veitch, President & CEO, NCL Corporation


2:30 pm – 4:30 pm (concurrent sessions)

Upscale Cruising
TU-40         Room: D128/129
The upscale cruise market is showing impressive growth and this session will focus on ship
yards seeking small, luxury vessel business; new investment for fleet expansion; the outlook
for luxury cruise products and sustainability in the longer term; the cross-over between
luxury and niche 'discovery' products; and the concept of 'deluxe' cruising.

Participants:
Pam Conover, President & CEO, Seabourn Cruise Line
Frank Del Rio, Chairman and CEO, Prestige Cruise Holdings
Eric Lustman, Senior Vice President, Sales & Marketing, Ponant Cruises
Amerigo Perasso, President, Silversea Cruises Limited
Larry Pimentel, President, CEO & Co-Owner, SeaDream Yacht Club
Charles A. Robertson, Chairman & CEO, Pearl Sea Cruises and American Cruise Lines, Inc.


                                            Final
                           Conference Attendees
                         Cruise Conference Program
                 Monday, March 10 – Thursday, March 13, 2008

Tuesday March 11, 2008 (continued)

Moderators:
Christopher Hayman, Chairman, Seatrade Communications Ltd
Tony Peisley, Cruise Industry Analyst and Author “2020 Vision: New Focus for the Global
Cruise Industry”


US Coast Guard Forum
TU-41         Room: D237/239
Brief presentations will be made by a panel of U.S. Coast Guard officials concerning Marine
Safety Improvement, Port State Control, Passenger Vessel Certificate of Compliance
Program, Passenger Vessel Plan Review, and the August 2007 Mass Rescue Operations
Exercise.

Participants:
Jerry McMillan, Passenger Vessel Safety Specialist, USCG Sector San Juan
John Sedlak, PE, Assistant Chief, Foreign and Offshore Compliance Division, USCG
  Office of Compliance
DCDR Douglas Simpson, Chief Major Vessel Branch, USCG Marine Safety
 Center
RADM James Watson, Director of Prevention Policy, U.S. Coast Guard




                                           Final
                            Conference Attendees
                          Cruise Conference Program
                  Monday, March 10 – Thursday, March 13, 2008

Wednesday March 12, 2008

9:30 am - 11:30 am (concurrent sessions)

WE-50         Room: D128/129
Cruise Shipbuilding
With shipyards expanding their facilities to meet market demand, this session will review
the outlook for newbuilding and the size and scale of ships to come; fuel efficiency and
increased environmental standards and how they will be met in the future; the importance of
supplier relationships; and the Asian perspective on cruise shipbuilding.

Participants:
Corrado Antonini, Chairman, Fincantieri Cantieri Navali Italiani SpA
Bill Hamlin, Executive Vice President, Newbuilding & Global Strategic Sourcing, NCL
Corporation
Jean-Bernard Raoust, President, Barry Rogliano Salles
Richard Vie, Vice President, Newbuilding & Technical Development, Carnival Corporation
Shipbuilding


Dining at Sea
WE-51         Room: D130
The boundaries of dining services are continually moving in new directions to please
worldwide customer preferences. This session will discuss cruise line catering over the next
three years and the art of food and beverage procurement.

Participants:
Marco-Andrea Cozzolino, Corporate Product & Quality Controller, MSC Italcatering SpA
Erling Frydenberg, Independent Consultant
Fredrik Johansson, Partner & Senior Architect, Tillberg Design
A. Henry Lopez, Director, Hotel, Food and Beverage Purchasing, Royal Caribbean Cruises
Ltd
Cyrus Marfatia, Vice President, Food & Beverage, Carnival Cruise Lines

Moderator:
Elizabeth Blau, Chief Executive Officer, Blau and Associates




                                           Final
                            Conference Attendees
                          Cruise Conference Program
                  Monday, March 10 – Thursday, March 13, 2008

Wednesday March 12, 2008 (continued)

2:30 pm – 4:30 pm (concurrent sessions)

Destination South America
WE-60                Room: D128/129
With offerings of fjords, wildlife, and diversity, this session will explore how South
American itineraries fit into the pattern of global deployment, and how the region can meet
the needs of the cruise industry as a destination as well as its port services.

Participants:
Federico Perez Eguren, President, South America Travel Net & Director, USA Condor Travel
Santiago Dîaz Mathé, Centro de Navegacion Director, Cruise Committee, Argentina
Alvaro Rodrigues, Director, Shore Programs, Brazil Shore Excursions
Mike Ronan, Vice President, Government Relations Caribbean, Latin America, Asia, Royal
Caribbean Cruises Limited
Captain Svein Sleipnes, Vice President, Port Operations, Norwegian Cruise Lines
Teodore Wigodski, Chairman, Corporacion de Puertos del Cono Sur

Moderator:
Tony Peisley, Cruise Industry Analyst, and Author “2020 Vision: New Focus for the global
Cruise Industry


Design for Living at Sea
WE-61         Room: D130
Larger ships carrying a greater diversity of passengers to a wider variety of destinations
create challenges for cruise ship designers. These factors plus a stronger emphasis in
onboard revenues will be included in a discussion on how designers will meet these
challenges in the next phase of deliveries.

Participants:
A. Scott Butler, Director, Wilson Butler Architects
Lisa Lutoff-Perlo, Vice President, Hotel Operations, Celebrity and Azamara Cruises
Brian W. Swensen, Vice President, Technical Operations, Carnival Cruise lines
Greg Walton, Vice President, RTKL Associates Inc.
Andrew Yuill, Director, SMC Design

Moderator:
Robert Jaques, Editor, Seatrade Magazine




                                            Final
                             Conference Attendees
                           Cruise Conference Program
                   Monday, March 10 – Thursday, March 13, 2008

Thursday March 13, 2008

9:30 am - 11:30 am (concurrent sessions)

TH70          Room: D128/129
Port and Terminal Development
With the cruise industry entering the cruise port development business, this session will
explore shore side investment strategies for cruise lines, the cruise terminal as part of a wider
waterfront development policy, alternative uses for terminal spaces, and working within the
guidelines of the ISPS Code.

Participants:
Luis Ajamil, President, Bermello, Ajamil & Partners, Inc.
Mike McFadden, Vice President, Port Operations & Planning, River Consulting, LLC
Giora Israel, Vice President, Strategic Planning & Port Development, Carnival Corporation
& plc
Bruno-Elias Ramos, President, BEA International Inc.
Federico A. Schad, President, Bahia Cruise Services
John Tercek, Vice President, Commercial Development, Royal Caribbean Cruises Limited


IT and Telecommunications at Sea
TH-71        Room: D130
This session will explore how the cruise industry may benefit from smart technology in both
improved passenger services and increased onboard revenue options currently and into the
future.

Participants:
Douglas S Diggle, Cruise Line and Hospitality Industry Representative, Lufthansa Systems
Antonius Heuer, Founder & President, Fidelio Cruise
Ulf Hirsekorn, Senior Superintendent Electric, AIDA Cruises
Dave Kagan, Chief Executive Officer, SeaMobile, Inc.
Patrick Manuel, Director, Shipboard Technology, Royal Caribbean Cruises Ltd.
Ronald Sorozan, Vice President Technology, Holland America Line
Doug Tempero, Managing Director, Allin Interactive

Moderator:
Brian Fischer, Founder and President, Portola Valley Consulting Group




                                             Final
                            Conference Attendees
                          Cruise Conference Program
                  Monday, March 10 – Thursday, March 13, 2008

Thursday March 13, 2008 (continued)

2:30 pm– 4:30 pm (concurrent sessions)

The Human Resources Challenge
TH-80         Room: D128/129
With an order book of approximately 40 new ships being delivered in the next four years, the
search for high quality crew to meet an expanding fleet and heightened passenger
expectation is a priority for the cruise industry. This session will focus on this timely topic
with respect to recruiting, training and retention of qualified ship board personnel.

Participants:
Andrew Coggins, Cruise Industry Analyst, School of Hotel and Tourism Management,
Faculty of Business Administration, The Chinese University of Hong Kong
Doris Magsaysay Ho, President & CEO, Magsaysay Maritime Corporation
Eric Stewart, Director of Global Talent Aquisition, Royal Caribbean Cruises Ltd.
Bo Pinel, Business Development Director, Navitas Telecom
James St. John, President & CEO, ResidenSea
Barry Strauch, Chief Major Investigations Division, Office of Marine Safety, National
Transporation Safety Board

Moderator:
Robert Jaques, Editor, Seatrade Magazine


Product Distribution
Th-81         Room: D130
In parallel with this year’s new “Travel Agent Thursday @ Seatrade Cruise Shipping”, this
session will focus on the cruise product distribution evolution both in North America and
the rapidly expanding European source markets.

Participants:
Brad Anderson, Co-President, Americas Vacation Center
William Gibbons, Directory, Passenger Shipping Association
Walter Littlejohn, President & CEO, Chartwell Vacations, Inc.
Roderick K. McLeod, Co-Founding Partner, McLeod Applebaum & Partners, Inc.
Bob Sharak, Executive Vice President, Marketing & Distribution, Cruise Lines International
Association

Moderator:
Ted Blamey, Principal, Chart Management Consultants Pty Ltd




                                            Final
                             Conference Attendees
                           Cruise Conference Program
                   Monday, March 10 – Thursday, March 13, 2008

Also on Thursday, March 13, 2008

9:00 am – 4:00 pm (Morning and Afternoon sessions)

Travel Agent Thursday @ Seatrade Cruise Shipping Convention
CMP Information, the organizers of Seatrade Cruise Shipping Convention in association
with Cruise Lines International Association (CLIA), is pleased to announce the inclusion of a
special travel agent educational program at this year’s event. On offer are two high energy
and informative educational sessions produced and delivered by CLIA trainers aimed at
increasing your knowledge and productivity in this fast moving business. In addition, the
timetable allows for plenty of time to visit one of the largest trade exhibitions in the world,
focused on the cruise industry. The Travel Agent Day gives you an outstanding opportunity
to sharpen your skills in this booming industry.

For more information visit: www.cruiseshipping.net/travelAgentDay.html




                                              Final

								
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