gnl community service fair

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					Improving Operations
With technology information, products and community

Jeanne Bolds, president-elect, Greater Naples Leadership, Inc. Birgit Pauli-Haack, CEO & founder, Pauli Systems, LC

Playing Field

Web 2.0 Software
• • • • Social networking sites: User generated content Methods of data exchange and integration And user rating and other sharing behavior.

Software as a Service (SaaS)
• Google Apps
▫ Free for nonprofit organizations

▫ Gmail ▫ Calendar ▫ Google Docs ▫ Blogger ▫ Check-out

Google Apps: Gmail
▫ Best spam filter ▫ 5GB space for each account ▫ Users can set-up their own auto-responders, etc.

▫ Best web-based UI + POP capable. ▫ No dependencies on other outside hosting company or in-house e-mail server

Google Apps: Calendar
▫ Built-in sharing ▫ Invitations from Gmail interface ▫ Public areas shared on web site ▫ Fast interface ▫ Data API to other calendar programs

Google Apps: Google Docs
• Documents • Spreadsheets • Presentations
• Real-time collaboration • Revision history • Supports multiple formats • Cross-browser/cross-platform

Caveat: Does not yet provide a full feature set from any office software. But 80% of the people use only 20 % of the features anyway.

Google: Blogger
• Need a web site quickly and free? • Provides RSS feed • Easy text interface • Easy picture upload • Easy integration of other content like RSS feeds or YouTube videos, etc. • Many layout templates

Google: Check-out
• Through Dec 31, 2008 501c (3) organizations collect online donations through Google check-out for free. • After that there will be a charge of 2% of the amount+ $0.20 per transaction

Online Data Management
• Member, donor or client information
▫ ▫ ▫ ▫ Remote access Secure storage Exportability Expandability

Online Directory

Constant Contact
• Professional e-mail communications with survey component • Easy-to-use templates • Announcements • Newsletters • Invitations • Surveys

Constant Contact: Newsletters
• • • • E-mails are HTML format tested Include images Personalized

Constant Contact: Personalized Letters

Constant Contact: Surveys

Constant Contact: Reporting

Constant Contact: Tracking

Constant Contact: Support & Pricing
• Search answers • Webinars • Tutorials • Online discussion • E-mail support • Call support

Summary: Advantages of SaaS
• • • • • • No need to own software No upgrading necessary Data stored on server Easy to use Remote access Predictable costs

• Library • News & articles • Discussion forums

• TechSoup Stock - discounted & donated products

TechSoup Stock
Register & Qualify :
An individual needs to register first, and then registers the organization and then becomes the agent for the organization. At this point make sure you keep written records on who is the registered agent at TechSoup for your organization and keep that information with the rest of the username/password pairs of the organization…. BTW: Where do you keep ALL the username/passwords??

TechSoup Stock
• Study Requirements for Purchase per Vendor
▫ ie: Microsoft: six titles, 50 licenses in two years ▫ ie: Adobe: four separate products or a single suite product, but only certain kind of organizations. ▫ Read the fine print.

TechSoup Stock
Retail $200 – 300

Retail $300 – 400


Retail $1,799

NTEN - Resources
• • • • Webinars Discussion groups Research/Surveys 501 Tech Club SWFL

NTEN Resources

NTEN Resources

501 Tech Club SWFL
• • • • Facilitated by Naples Free-Net Education on Web 2.0 and other topics Exchange of experience Pool resources and find competent technology partners to support the local nonprofit community.

Questions & Answers

• This slide show is available online •

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