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BOMB THREAT PLAN and PROCEDURES by fjwuxn

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									                                                                                     Fairfax County, Virginia
                                                                                   Emergency Response Plan
                                                                                                   Section 6
                                                                                                March 2002




BOMB THREAT PLAN and PROCEDURES
[All bomb threats will be taken seriously. The Emergency Response Coordinator will
consult with the Police Department to determine the appropriate course of action. All
bomb threats are not legitimate and evacuation is not always required.
In most cases, the fire alarm should not be activated in the event of a bomb threat.
Activating the fire alarm during a bomb threat will leave people with disabilities in
designated “safe refuge areas”. The Emergency Response Coordinator may mobilize the
Emergency Response Team without making use of the general alarm system.]


Responding To Bomb Threats
Employees must be instructed in what to do if a bomb threat call is received. A calm
response to the bomb threat caller could result in obtaining additional information. This
is especially true if the caller wishes to avoid injuries or deaths. If told that the building
is occupied or cannot be evacuated in time, the bomb threat caller may be willing to give
more specific information on the bomb’s location, components, or methods of initiation.
When A Bomb Threat Is Called In, Pe rform the Following Actions:
   a) Remain calm
   b) Attempt to keep the caller on the line as long as possible. Ask him/her to repeat
      the message. Record every word spoken by the person and use the telephone
      bomb threat checklist (Attachment II).
              Ask for the exact location where bomb has been or is going to be planted.
              Get as much information as possible about the caller, e.g., vocal
               characteristic, race, sex, group affiliation, why the bomb was placed.
              Clues from background noises, which might indicate caller's identification
               and location.
   c) Immediately after the caller hangs up, report the threat to 911, your supervisor, and
      the Emergency Response Coordinator.
              Remain available, as law enforcement personnel will want to interview
               you.
              Wait for further direction from the Emergency Response Coordinator.
              Do not spread rumors.




            "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                   Fairfax County, Virginia
                                                                                 Emergency Response Plan
                                                                                                 Section 6
                                                                                              March 2002



When A Written Threat Is Received, Perform the Following Actions:
   a) Remain calm.
   b) Avoid handling it unnecessarily in order to preserve possible fingerprint(s),
      handwriting or typewriting, paper, and postal marks. These will prove essential in
      tracing the threat and identifying the writer.
   c) While written messages are usually associated with generalized threats and
      extortion attempts, a written warning of a specific device may occasionally be
      received; it should never be ignored.
   d) Contact the Emergency Response Coordinator.
   e) Wait for further direction from the Emergency Response Coordinator.
   f) Do not spread rumors.




          "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                    Fairfax County, Virginia
                                                                                  Emergency Response Plan
                                                                                                  Section 6
                                                                                               March 2002




SUSPICIOUS OBJECT OR PACKAGE
Some Physical Characteristics of Suspicious Packages and Letters Include The
Following:

        Excessive postage                                          Protruding wires or aluminum foil
        Handwritten or poorly typed                                Excessive security material such as
         addresses                                                   masking tape, string, etc.
        Incorrect titles                                           Visual distractions
        Title, but no name                                         Ticking sound
        Misspellings of common words                               Marked with restrictive
        Oily stains, discoloration or odor                          endorsements, such as “Personal” or
        No return address                                           “Confidential”
        Excessive weight                                           Shows a city or state in the postmark
        Lopsided or uneven envelope                                 that does not match the return
                                                                     address
                                                                    Foreign Mail, Air mail and Special
                                                                     Delivery

When A Suspicious Object or Package Is Discovered:
   a) Remain calm.
   b) The finder must not disturb or move the suspected object.
   c) Clear all persons from the immediate vicinity.
   d) Call the Emergency Response Coordinator or 911
   e) Retreat to a safe distance and warn others to avoid the area. Be available to
      provide the whereabouts of the suspected object to the police.
   f) Wait for further direction from the Emergency Response Coordinator.
   g) Do not spread rumors.




           "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                     Fairfax County, Virginia
                                                                                   Emergency Response Plan
                                                                                                   Section 6
                                                                                                March 2002




BOMB THREAT EVACUATION PROCEDURES
Upon notification of a bomb threat, the following should occur:

The Emergency Response Coordinator will:
1. Notify 911
    The Emergency Response Coordinator, in consultation with the Police, will determine if
    an evacuation is warranted. The Police and the Emergency Response Coordinator will
    assess the threat and make a decision to:
           1. Ignore the threat
           2. Search and Evacuate
           3. Evacuate Immediately
2. If Search and Evacuate is warranted, the following actions should be taken:
        a) The Emergency Response Coordinator will notify by telephone all Assistant
           Emergency Response Coordinators who in turn will contact Floor Monitors
           within their areas of responsibility. These instructions must be obeyed promptly.
            Telephone communications may be reinforced by the use of the public address
            system and/or pager system. Do not use cell phones or two way radios, as they
            may set off a suspect device .
            Members of the Emergency Response Team may then take such steps as
            emergency circumstances warrant.
        b) Employees should check (SCAN) their immediate work area for any unusual or
           suspicious items as they leave their workstation.
        c) Floor Monitors and Facilities Management personnel should check their assigned
           areas such as restrooms, office areas, stairwells, and other common areas.
        d) Any suspicious items should be reported immediately.
3. If a suspicious object/item is located: Clear the area where the suspicious object is
   located, and then evacuate the rest of the building.
        a) Employees should take all personal belongings with them (i.e., car keys, coats,
           purse, and bags or backpacks). If a suspect item is found, the employee may not
           return to the building until it is found clear. This may take considerable time.
        b) All employees should exit through a designated evacuation route that has been
           checked for any devices, and proceed to their designated assembly area.
        c) Parking lots and garages should be avoided, as they may contain a vehicle bomb.
4. After the bomb disposal organization has disposed of the suspicious object or verified
   that it is harmless, initiate action to recall evacuees to their offices and work areas.




            "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                       Fairfax County, Virginia
                                                                                     Emergency Response Plan
                                                                                                     Section 6
                                                                                                  March 2002




        TELEPHONE BOMB THREAT CHECKLIST
INSTRUCTIONS: Be Calm, Be Courteous. Listen. Do Not Interrupt the Caller.
YOUR NAME:                                   TIME:                     DATE:
CALLER'S IDENTITY SEX:     Male           Female           Adult          Juvenile
APPROXIMATE AGE:
ORIGIN OF CALL: Local          Long Distance           Telephone Booth

VOICE CHARACTERISTICS SPEECH                                                      LANGUAGE
  Loud        Soft       Fast                                     Slow
                                                                                       Excellent         Good
  High Pitch  Deep       Distinct                                 Distorted
                                                                                       Fair              Poor
  Raspy       Pleasant   Stutter                                  Nasal
                                                                                       Foul              Other
  Intoxicated Other      Slurred                                  Other
ACCENT                 MANNER                                                BACKGROUND NOISES
                                                                               Factory  Trains
   Local
                                              Calm                Angry        Machines Animals
   M iddle Eastern
                         Southern             Rational            Irrational   Music    Quiet
   Hispanic
                         Northern             Coherent            Incoherent   Office   Voices
   African
                         Midwestern           Deliberate          Emotional    None     Airplanes
   Slavic
                                              Righteous           Laughing     Street   Party
   Other
                                                                               Traffic  Other
BOMB FACTS
Pretend Difficulty Hearing - Keep Caller Talking - If Caller Seems Agreeable To Further Conversation,
Ask Questions Like:

When will it go off?                                          Certain hour time remaining?

Where is it located?                                          Which Area of Building?

What kind of bomb?                                            What kind of package?

How do you know so much about the bomb?                       What is your name and address?

If building is occupied, inform caller that detonation could cause injury or death.
Call the Emergency Response Coordinator at _________________ or Police Depart ment at 911, and relay
informat ion about call.

Did the caller appear familiar with build ing (by his/her description of the bomb location)? Write out the
message in its entirety and any other comments on a separate sheet of paper and attach to this checklist.
Notify your supervisor immed iately.
Attachment 1




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                                                                                    Fairfax County, Virginia
                                                                                  Emergency Response Plan
                                                                                                  Section 6
                                                                                               March 2002




PROTECTION OF PRIORITY LOCATIONS

To assist in preparing for and minimizing the effect of bomb emergencies, the following
additional guidelines should be followed by each Assistant Emergency Response
Coordinator in their facility.
Locations requiring priority protection should be identified and reported to the
Emergency Response Coordinator so that advance arrangements can be made for
protecting these areas.
Types of actions considered essential are:
Planning and Inspecting: Survey particular locations that may be expected to be the
subject of civil disorders or demonstrations to determine whether some of the entrances
to the building should be closed.
Suspicious Actions: All employees, particularly maintenance personnel who move about
the building, must be alerted to observe and report immediately any threats and
suspicious looking persons, packages, or equipment in the building. This additional
surveillance, if practiced continuously, will reinforce efforts of the Emergency Response
Team.
Building Service Spaces: All doors to building service areas, such as mechanical rooms,
transformer vaults, sink rooms, wire closets, etc., should be locked at all times when
possible with access allowed only to authorized personnel.
Stairwells and Restrooms: Particular attention should be given to closets not capable of
being locked, restrooms, stairwells, and other areas where explosives might be secreted
or persons might conceal themselves.
Key Control: All organization supervisors should maintain a record of keys issued to
employees. This record must be available to the Emergency Response Coordinator and
the building maintenance personnel pending the establishment of an overall key control
program for the facility.
After-Hour Entry: Identifying and recording the presence of all persons entering or
leaving the building after normal duty hours is essential. While this is a basic
responsibility of a Security Force, the process will be improved by giving building
occupants periodic notice of appropriate entrances and exits to be used before and after
duty hours during different times of the year. These notices will also contain instructions
for the general public attending events, meeting, etc. All occupants must comply with
such notices.




           "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                       Fairfax County, Virginia
                                                                                     Emergency Response Plan
                                                                                                     Section 6
                                                                                                  March 2002




SUSPICIOUS LETTER/PACKAGE HANDLING
PERTAINING TO SUSPECTED ANTHRAX
INVESTIGATIONS
[This document addresses the recent threats of anthrax exposure. Its purpose is to
provide education and guidance for handling mail. By properly screening these incidents,
it is believed public safety resources will be allocated more efficiently toward emergency
situations.

Many facilities around the country have received suspicious letters in the advent of
recent anthrax threats. Some of these letters have contained suspicious powders.
However, the majority of the letters contained legitimate mail. Although local emergency
personnel have responded to numerous reports of suspicious packages and letters, there
has been no known biological or chemical agents found in Fairfax County. ]

Facts about anthrax:

    1. Anthrax organisms can cause infection in the skin, gastrointestinal system, or the
       lungs. To do so, the organism must come into contact with broken skin, be
       swallowed, or inhaled. Disease can be prevented after exposure to the anthrax
       spores by early treatment with the appropriate antibiotics. Anthrax is not spread
       from one person to another person.
    2. For anthrax to be effective as a covert agent, it must be aerosolized into very
       small particles. This is difficult to do, and requires a great deal of technical skill
       and special equipment. If these small particles are inhaled, life-threatening lung
       infection can occur, but prompt recognition and treatment are effective.
For those who handle mail:
Some physical characteristics of suspicious packages and letters include the following:
   Excessive postage                                        Protruding wires or aluminum foil
   Handwritten or poorly typed addresses                    Excessive security material such as
   Incorrect titles                                          masking tape, string, etc.
   Title, but no name                                       Visual distractions
   Misspellings of common words                             Ticking sound
   Oily stains, discoloration or odor                       Marked with restrictive endorsements,
   No return address                                         such as “Personal” or “Confidential”
   Excessive weight                                         Shows a city or state in the postmark
   Lopsided or uneven envelope                               that does not match the return address
                                                             Foreign Mail, Air mail and Special
                                                              Delivery
In addition to physical characteristics, consideration should also be given to the listed factors to help
determine the likelihood of a threat:


              "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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                                                                                       Fairfax County, Virginia
                                                                                     Emergency Response Plan
                                                                                                     Section 6
                                                                                                  March 2002



        Is there a common sense explanation to the letter?
        Have all reasonable explanations been exhausted?
For examp le, public safety personnel recently responded to a suspicious package that involved a letter fro m
an unknown person in Florida. When prompted by questions fro m the officer, the cit izen recalled they had
registered with a t imeshare in Florida. The unknown name listed on the return address was in fact the sales
agent, hence eliminating the suspicion or need for further action.
        Is there a specific known threat?
        Is there a consistent threat pattern?
        Has there been any past experience of legitimate threats?
        Is there any relationship to the government (domestic or foreign) security,
         military, social, or religious activities?
If you are unable to allay your suspicions, call the non-emergency police and fire line at
703-691-2131, or 911 for emergency situations.
Public Safety Communications Center personnel will engage the caller in conversation
regarding the above listed physical characteristics and circumstances to determine the
proper level of response. They recognize that a level of anxiety and fear may be
associated with these types of issues. However, experience has shown that asking some
basic questions provides a calming affect and in many cases helps identify a legitimate
origin of the letter or package. This is a crucial process of risk and resource management.

When factors do not rule-out suspicion, the calltakers will determine the appropriate
public safety response. They will likely ask you the location of the package and if it is
open or closed. Depending on the circumstances they may also provide the following
suggestions.


If The Letter Or Package Is Suspicious And Unopened:
    1. Do not open the package. Immediately report the incident to your supervisor or
       Emergency Response Coordinator
    2. Do not shake or empty the contents of any suspicious envelope or package.
    3. PLACE the envelope or package in a plastic bag or some other type of container
       to prevent leakage of contents.
    4. If you do not have any container, then COVER the envelope or package with
       anything (e.g., clothing, paper, trashcan, etc.) and do not remove this cover.
    5. Then have everyone LEAVE the immediate area and CLOSE any door, or section
       off the area to prevent others from entering (i.e., keep others away).
    6. WASH your hands with soap and water to prevent spreading any powder to your
       face.


              "Fairfax County is committed to protecting our most valuable resou rce - Our People."

                                                      6-8
                                                                                   Fairfax County, Virginia
                                                                                 Emergency Response Plan
                                                                                                 Section 6
                                                                                              March 2002



   7. LIST all people who were in the room or area when this suspicious letter or
      package was recognized.


For Opened Packages Which Contain Suspicious Materials:
   1. DO NOT PANIC: Immediately Report the incident to the Emergency Response
      Coordinator, your supervisor, or Fairfax County Police 911
   2. DO NOT try to CLEAN UP the substance. COVER the spilled contents
      immediately with anything (e.g., clothing, paper, trashcan, etc.) and do not
      remove this cover!
   3. Then have everyone LEAVE the room and CLOSE any door, or section off the
      area to prevent others from entering (i.e., keep others away).
   4. WASH your hands with soap and water to prevent spreading any of the substance
      to your face.
   5. REMOVE heavily contaminated clothing as soon as possible and place in a
      plastic bag or some other container that can be sealed. This clothing bag should be
      given to the emergency responders for proper handling.
   6. SHOWER with soap and water as soon as possible. Do Not Use Bleach or Other
      Disinfectant on Your Skin.
   7. List all people who were in the room or area, especially those who had actual
      contact with the substance.




          "Fairfax County is committed to protecting our most valuable resou rce - Our People."

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