Insurance claims process GovHK Insurance claims process GovHK 1, auto insurance claims process 1, the driver (the insured) insurance companies are required to report within 24 hours, and fill out the &quot;dangerous condition of motor vehicle insurance / claims notice&quot; and signature. 2, promptly inform the insurance company damaged vehicle location to be damaged vehicle survey. 3, according to &quot;Road Traffic Safety&quot; shall be dealt with incidents of property damage required to obtain appropriate compensation bills, vouchers. 4, vehicle repair and emergency treatment and closed the case, the required information for insurance claims: ⑴ motor vehicle insurance policy and endorsement original original and copy; ⑵ motor vehicle insurance dangerous condition / claim notice; ⑶ driving permit and driver&#39;s license copy; ⑷ compensation receipt. Depending on the nature of the accident also need the following information: a, fire accidents: ⑸ reasons of public security fire department&#39;s fire proof; b, natural disasters: ⑹ meteorological reports clippings to prove or disaster; c, traffic accidents: the traffic police do take ⑺ certified in Traffic Accidents and Accident Compensation mediation book; by the court need ⑻ the end of the Road Accident Compensation mediation book; ⑼ civil mediation in civil judgments or written; d, loss of property be ⑽ vehicle repair, rescue fee invoices; ⑾ vehicle damage photos; ⑿ damage to property list; ⒀ property damage repair, rescue fee invoices; ⒁ property damage photos; ? Second, life insurance claims process 1, according to the different types of insurance, different ways of reporting. ① All applications for hospital medical insurance are required to first pass through the marketing department to the company&#39;s claims department again. ② In addition to hospital for medical insurance than other types of insurance available through the Department office or directly to the claims report. 2, according to the different types of insurance, the claim should not the same as the information provided (general requirements for the relevant documents of the original). ① death benefits application for a general request for payment, the insured, the beneficiary and the applicant&#39;s identity card payments death of the insured account of this, death certificates, forensic identification of the book or certified in traffic accident liability, insurance, and final a receipt. ② disability payments to provide benefits for the general application requirements, the insured, disability beneficiaries and the applicant&#39;s identity, forensic books, hospital out-patient medical records or certified in traffic accident liability, insurance, and final phase of the receipt. ③ general requirements for medical payments to provide benefits application, the insured, medical payments and the beneficiary ID card applicants, hospital out-patient medical records and medical fee receipts, insurance policies, and the final phase of the receipt. ? Third, health care insurance claims process 1, the insured person suffering from disease due to claims handling procedures required: (1) proof of medical diagnosis or discharge summary; (2) the original receipts for medical expenses; (3) The list of costs and billing details; (4) copies of identification card or registration certificate. ? 4, accidental injury insurance claims process 1 hospitalized after accident or injury should be promptly call the insurance company&#39;s customer service phone, aware of the need to prepare the documents for insurance claims quickly, need to report to insurance companies in three days. 2, the insured claims due to accidental injury when handling the required procedures (inpatient medical insurance be provided in recognition of the two insurance companies (including 2) or more hospital, doctor): (1) proof of medical diagnosis; (2) issued by the departments concerned to prove accidental injury; (3) the original receipts for medical expenses and prescription; (4) copies of identification card or registration certificate. 3, the insurance company documents complete in all cases, closing will be made within 7 days of notification, the insured or the beneficiary received the notice, the coin is my ID card and household registration documents to the insurance company to receive compensation. The specific circumstances of each company provides.