caspar shipping

Casper Shipping Our Heritage Since 1872 CASPER Casper Shipping Our Heritage Since 1872 Casper Shipping Limited Contents Title Page Welcome The Past Our Roots Servicing the Shipping Industry Chart of the River Tees, February 3rd 1849 The Road to Now The Present 24 hours a day... every day of the year Geography Casper throughout the UK Outsourcing: Customer feedback A Sporting Heritage since 1872 Professional Shipping Links Logistic Support Services Acknowledgments Our Staff: Our most vital asset Our Clients Vessels: A few of the reasons why we are here Kevin Shakesheff Chairman Casper Shipping How to contact us 01 03 04 05 06 09 11 13 15 17 18 20 21 22 23 24 25 26 29 Casper Shipping Limited Welcome Since 1872, the Casper name has been associated with professional Ships’ Agency in the United Kingdom. Over a hundred and thirty years of experience have created today’s vibrant, independent Company, dedicated to providing high quality Agency and Forwarding Services. The technology we utilise in this task may have evolved beyond imagination, but the standard upon which Casper Shipping was founded still holds true; a total commitment to providing the best possible service for our customers. This book is a celebration of Casper’s heritage and our valued relationship with our clients, port authorities and suppliers. 1 Casper Shipping Limited The Past In 1872, Queen Victoria still had 29 years to reign, Ulysses Grant was re-elected as President of the United States, Mahlon Loomis patented the wireless radio and Middlesbrough Rugby Union Football Club was born. In this same year, Danish brothers Hans and Harald Casper arrived in north-east England and founded two fledgling Shipbroking and Agency businesses on the River Tees- Casper Edgar and Company in Hartlepool and H. Casper and Co. in Middlesbrough. Here at the Casper offices in Middlesbrough, we hold a remarkable record of the early years of our Company: two original ‘Turn Books’, the first of which spans the years from 1890 to 1903. The information contained within its pages, recorded in meticulous copperplate script, provides a spellbinding insight into the day-to-day workings of the hardworking young business. It makes fascinating reading. The entries capture the cargoes that built Northern Europe’s great industries and the poetry in the lyrical ships’ names – Greek gods and stately women sit side by side on the faded, delicate paper. top right: mv. Southgare, owned by Clarkson Brothers, which sank in 1918, with the loss of 21 crew left: Page from the Company’s “Cash Account Book” covering the period 1890-1906 below: Paddle Steamer berthed at Stockton on the Tees 1897 Thanks to our anonymous Victorian scribes we know that on 8th May 1890, the Zeus sailed for Iceland with a cargo of petroleum, that on 29th June 1891 the Valhalla sailed for Civitavecchia carrying pig iron and ferrosilicate. On 1st June 1892 the Octa took a cargo simply labelled as ‘Alkali’ to Gothenburg. There are also tantalising details of the hazardous seas. For example we are told that March 1898 was a particularly stormy month, as both the Risk and the Grimstead were ‘put in through stress of weather’. 2 3 Casper Shipping Limited Our Roots Servicing the Shipping Industry with a passion since 1872 The second Turn Book charts the years between 1912 and 1926 and covers some dark times for the Company. In 1912, Hans Casper was appointed Vice Consul for Sweden. His son, also part of the Company, was seen as the natural choice to run the business, but tragically fell overboard from a ship in Stockton-on Tees and drowned. Just two years later, the First World War broke out. This was a perilous time for merchant shipping and the book reflects the Company’s struggle to survive. In 1915, just a year after the war started, Casper handled 139 agencies. By the end of hostilities in 1918, this number had dwindled to a meagre 12. Most of the wartime trade kept to the coast, but some brave ships risked the U-Boat blockade to take cargoes to Norway and Denmark and others sailed to France. The Turn Book records that on 23rd November 1914, the Alexy took coals to Caen and on 25th February 1915, the Phylis carried Pitch to Chantenay. The Company survived these hard times and in March 1919 Hans Casper sold the business to Clarkson Brothers, creating Clarkson Brothers and Casper Limited. The following years marked a time of prosperity. Business came from Liner Services and industrial cargoes – pig iron and pitch, saltcake and slag, ferro manganese and fluorspar were all cargoes handled by the business. Fortunes were good, but further challenges lay ahead. The slump came as the ‘Roaring Twenties’ ended. The global Depression struck and soon our customers consisted of small timber agencies and little else. By September 1932 the Company consisted of Norman and Tommy Clarkson as Directors. Tommy also doubled as the office boy. Gross income was a mere £400 and Norman Clarkson himself drew only £150. It is thanks to the benevolence of our bankers that the firm survived and trading continued. background image: Middlesbrough Dock 1897 inset top: Sail and Steam on the Tees c.1890 4 overleaf, pages 6 and 7: Chart of the River Tees from Stockton to the Sea. Based on a survey by James Johnston for the Tees Navigation Company, February 3rd 1849 5 inset above and also p.28: The Tees from the Transporter Bridge c.1940 6 7 Casper Shipping Limited The Road to Now In 1939 the start of the Second World War threatened a business that was just beginning to recover its fortunes. The Clarkson Brothers were called to play their part in the Forces and shipping traffic fell under the Ministry of War Transport, who, to the detriment of Clarkson Brothers and Casper, favoured rival shipping agency Constantine’s. Yet again the Company refused to give in and an upturn occurred in 1941 when the United States entered the theatre of war. Norman Clarkson, knowing that ‘Lease Lend’ materials would be travelling across the Atlantic, secured sole Agency for all shipping. Clarkson Brothers and Casper were soon inundated with Liberty Ships and the business thrived once more. By 1946, Clarkson Brothers and Casper was flourishing, handling both liners and tramp ships. By now, some 90% of all cargo carried by the liners was steel, much of it destined for the great shipyards of Norway and Sweden and their steel stockists. The tramps dealt primarily with the staple raw industrial materials- coal, coke, chemicals, saltcake, pitch and inward cargoes of iron ore. Tankers were still vessels of the future, with only two or three a year carrying creosote to the United States, but within two decades this was all set to change. 1965 saw such intense growth that it was impossible to keep the disbursement account books running. The liner trade was thriving, steel shipments continued to grow and the tanker business began to develop with a vengeance, setting the scene for the Company we know today. The 1970’s saw boom years for the offshore industry and Clarkson Brothers and Casper Limited enjoyed a long, loyal relationship with Kvaerner Offshore, working on many ambitious, pioneering projects. 1989 saw major changes for the Company. Gebr. Broere BV of Dordrecht and Genchem Holdings Ltd of London made an approach to take over the complete shareholding of Clarkson Brothers and Casper Limited. Negotiations were completed in September 1990, when CBC came under new ownership. In 1991 MD Peter Clarkson retired and Kevin Shakesheff was headhunted to join the Company as Chief Executive. The Company has prospered under Kevin’s leadership. Ambitious expansion plans have been developed and his ‘hands-on’ approach to business has added a new, dynamic momentum. In 1991 an internal team, led by Doreen Power, put the ISO9002 quality system in place, formally recognising the Company’s long standing commitment to providing a quality service to our customers. In 1992 we celebrated our 120th year of trading by moving into our new head office in the Cleveland Business Centre in Middlesbrough and opening an office in Hull. We continued to expand and in 1994 we opened our Immingham office. It was this office that handled the British Steel Agency Saskatchewan Pioneer, the largest ship ever to berth at Immingham. We achieved our Investors in People award in 1995, proof that we care as much about our staff and their professional development as we do about the demands of our clients. In August 1997 we were responsible for the Heerema barge that took the massive new Kvaerner Oil and Gas integrated deck module, weighing 10,400 metric tonnes, out to the North Sea. So huge was the structure that it was initially suggested that a member of the Casper team stand on top to ensure it cleared the Transporter Bridge that straddles the River Tees at Middlesbrough. In the event, no-one was asked to volunteer for the task, but the structure went under the famous north-east landmark with only six feet to spare. Also in 1997 a further merger with Genchem saw yet another name for the CompanyClarkson Brothers Limited. With further offices at Liverpool, Ipswich, Birkenhead and Southampton we also secured the Bischoff Express Container business at Immingham. The following year we successfully undertook the TRITON project for Kvaerner. Further offices were to open at Barry in Wales and Le Havre in Northern France. The Millennium was marked by the opening of our Grangemouth office and the resumption of the Corus agency on Teesside. We represented customers in every major port in the United Kingdom and the principal ports of Northern France. Through our association with Royal Vopak – the new name of Broere BV – we had become part of the largest network of service providers for the global shipping industry. 8 9 Casper Shipping Limited The Present In 2002 the opportunity was presented for Kevin Shakesheff to lead a management buyout of Clarkson Brothers northern interests. Today, under the leadership of Chairman Kevin Shakesheff, Casper Shipping is a modern Company that nonetheless remains firmly rooted in the traditions of its founders and enjoys excellent relationships with clients and port authorities alike. Over a century’s experience in liquid, dry bulk and steel shipping provides customers with the assurance that their business is in safe, professional hands when Casper is chosen as their agent. In addition to attending vessels at their home ports of Tees, Hull, Immingham and Grangemouth/Hunterston, Casper provides a complete UK port coverage through a selected sub-agency network. below: Lifeboat Drill at sea. Picture courtesy of Seatrans DA Bergen Casper Shipping has never been a Company to simply rest on its successes. Our forwardthinking management is always looking for opportunities for synergetic growth. Such an opportunity presented itself in August 2004, when we were delighted to announce the acquisition of BS Freight, an international freight forwarding Company based at the newly named Durham Tees Valley International Airport. In the previous two years Casper had enjoyed real growth in the freight and customs support arena, so this opportunity to expand by acquisition was entirely in line with our corporate strategy. BS Freight operates a bonded warehouse at the Air Cargo Centre at the airport, providing a vital import centre for both the public sector and local industry. A major part of its operations involves prompt delivery to customers’ premises using its own transport system. In addition, exporters use the Company for road and sea transportation as well as air freight. Eventually Casper’s customs section will integrate with BS Freight, maximising the huge benefits of our electronic clearance facilities. Now 100% owned by Casper, BS Freight has established a unique position in the marketplace and will continue to develop its operation, demonstrating the same impressive commitment to quality as the rest of our operations. We oversee all aspects of the Port call and co-ordinate operations through Ship-Agent, a web-based communication system that allows clients up-to-the-minute information about their ships and cargoes, whatever their locations. Different cargoes, different crews, different ports – all connected by a common denominator: Casper Shipping Limited. 10 11 Casper Shipping Limited “24 hours a day... every day of the year...” 24 hours a day, every day of the year, we plan, organise, communicate, inform, prepare, evaluate change, then we do it all over again. Tanker agency is a demanding business needing planning and preparation, plus the ability to be flexible when the best laid plans fail due to a host of unforeseen circumstances, bad weather, off spec cargoes, crew illness etc. Our many years of experience in the liquid, dry bulk shipping and steel sectors, benefits our customers, with the assurance that their business is in professional hands when Casper is selected as their agent. We are always on hand at any time, to assist, guide and advise. A major part of Casper’s work entails keeping ahead of legislation, both from Europe and our own Government. The need to produce correct documentation to meet the stringent standards of Customs, Port Authorities and other legal entities involved in the shipping industry, is essential. Safety Procedures Safety awareness is a pre requisite for all Casper staff. All boarding personnel have undertaken approved safety on board awareness courses, not just on gas, chemical and oil tankers but in the dry bulk and steel traffics. Different cargoes, different ships, different ports - one common denominator – Casper Shipping Limited. Casper understands the needs of their Principals. Deep draft restrictions, jetty availability, tugs, pilots, boatmen, stevedore services, transport positioning, customs documentation, proforma estimates. That is what we do well with many years of experience and trust built within the Port Industry. “....always on hand, at any time, to assist, guide and advise ” 12 13 Casper Shipping Limited Geography We operate from sites throughout the United Kingdom and each port has its own unique characteristics. What follows may only be a brief flavour of these ports, but Casper can guarantee a complete understanding of all its centres of operation. The North East of England is traditionally associated with coal, steel and the chemical industry and not surprisingly, given its own heritage, Casper represents many clients from these sectors. We have an excellent relationship with all the port service providers in Tees, Hartlepool and Newcastle ports, nurtured over more than 130 years of trading. Teesport and Tees Dock The deep-water ports of Tees and Hartlepool, known together as Teesport, are at the core of the industrialised Tees Valley and provide a natural gateway to the North of England and Scotland. Between them these ports handle over 50 million tonnes of cargo a year and deal with 6,000 ship arrivals, including vessels of up to 200,000 dead weight tonnes. These statistics help make Teesport the second largest port in the United Kingdom. Tees Dock lies 5 kilometres from the sea and is a deep-water tidal inlet facility that provides ‘lock-free- access for Panamax size vessels. The port of Hartlepool comprises a deep-water tidal harbour and a single enclosed basin, handling dry bulks, steel, grain, cars and forest products. from the top: John Mitchell, David Mead, Directors Casper Shipping Limited 14 15 Casper Shipping Limited Casper throughout the UK Hull The port sits on the north bank of the Humber Estuary – the United Kingdom’s biggest trading estuary – 35km from the North Sea. All berths are available 24 hours a day, seven days a week. Following the change of ownership in 1990, the Company was eager to find new development opportunities. BP Chemicals were already major customers of Broere BV and in 1993, it seemed a logical step for Clarkson Brothers and Casper to develop with BP’s support, a new location at the Port of Hull. The influx of new customers to this site led to the need for a further development, this time on the south side of the Humber, at Immingham. Our office in Hull is uniquely located at BP Saltend, enabling us to be as close as possible to the ships that we attend. Nearby we handle coal and steel at the King George and Alexandra Docks. Hull’s location is such that it serves as a crossroads for the traffic between Northern Europe and the United Kingdom’s industrial North and Midlands. A combination of its proximity to these English hinterlands and short voyage time to the continent has created a truly thriving port. Immingham Immingham sits on the south side of the Humber Estuary and handles a wide variety of ships, with the newly erected Humber International Terminal providing a significant volume of deep sea trade. Immingham’s location is ideal for inter-Europe traffic and its provision of chemical storage makes it a vital part of the logistics for many international producers and traders. Since their inception in the 1990s both the Hull and Immingham offices have thrived, making us one of the leading Ships’ Agents on the Humber. The same solid management that created these twin successes would take the Company into most other UK ports and even into France. Grangemouth and Hunterston The youngest of the Casper agency offices, our Grangemouth office has quickly gained a strong position within the port, handling both liquid and steel cargoes and acting as a vital hub for our activities in Scotland and attending vessels at other Scottish ports. 15 16 17 Casper Shipping Limited Outsourcing: Customer feedback Corus was created in 1999 as the result of the merger of metal manufacturing giants British Steel and Koninklijke Hoogovens to create one of the world’s largest steel producers. Casper enjoys a firm relationship with Corus Shipping Services, dating back to the 1970’s and the days of British Steel. From importing coal and ores to exporting finished and semi-finished steel products, the Corus international maritime operation is a vital, integral part of its daily activity on a vast scale and calls for experience and professionalism of a similar magnitude. For this reason Corus appoints Casper Shipping. Casper Director, Peter Chapman, has special responsibility for the Corus contract. “We are proud that we have been able to assist Corus through the outsourcing of certain activities. The relationship with Corus is very much a partnership, developed over many years and constantly changing to meet the requirements of what is a huge international organisation.” “We are diversifying by providing a Forwarding Agent’s operation for Corus, importing spare parts from around the world for the steel Casper continues to provide an important link in the chain to get raw products discharged at the Redcar Ore Terminal and then assist in the swift and smooth loading of export parcels. works. This development is still in its infancy, but its evolution is typical of the strong relationship with Corus.” Former Corus employees have become key elements of this partnership. Peter O’Neill and Mark Hornby, now dry cargo specialists for Casper, moved to the Company when Corus re-structured its Tees Shipping Agency as part of a rationalisation programme and today continue to work closely with their former employers, bringing to bear more than half-acentury’s knowledge of this steelmaking leviathan. The move to Casper brought Peter’s career full-circle, as prior to his 24 years with Corus he worked for Clarkson Brothers and Casper when it was the shipping agent for British Steel. Over a hundred and thirty two years of history and experience makes Casper Shipping the successful, thriving business it is today- a story of triumph, of struggling through hard times, but never losing sight of our commitment to excellence. We thank the staff that have made all this possible. above: Howard Dodds and Chris Wimhurst of Corus Shipping Services with Kevin Shakesheff and Peter Chapman at the signing of a new contract between Corus and Casper Shipping Limited left: Discharging Ore at the Redcar Terminal 18 19 Casper Shipping Limited A Sporting Heritage since 1872 Casper can claim a unique business and sporting relationship in its links with Middlesbrough Rugby Football Club. Historically, both organisations were founded in 1872 and former owners Tommy and Peter Clarkson were both officers of the club and players. Middlesbrough has been one of the foremost influential clubs in the North East for the last 132 years, a longevity record mirrored by Casper Shipping Limited. Above: Peter Clarkson, front row third from right. Clarkson Brothers and Casper’s former M.D. Below: Kevin Shakesheff, front row, centre. Former M.D. Clarkson Brothers and Casper and present Chairman, Casper Shipping Limited Professional Shipping Links Institute of Chartered Shipbrokers Through Casper’s strong connections with the Institute of Chartered Shipbrokers, our customers are represented on Government and legislative issues on a local and national basis. Historically, we have used the Institute as a conduit to access European legislation and procedure and from experience we know that the Institute is invaluable as a forum on such important and far-reaching decisions. At a more local level, issues relating to Port activities and developments are monitored and discussed at the regular branch meetings. Casper Shipping presently has three Fellows of the Institute: Don Mussett, Humber Vice-Chairman; David Mead and Kevin Shakesheff, who is a former Tees and Hartlepool Chairman, a current National Federation Representative and a member of the Controlling Council. Richard Booth (MICS), is currently Tees and Hartlepool Chairman. Casper also uses the excellent ICS professional examinations to train its younger staff members. ISO9001 Our practices are underpinned by a strict adherence to the ISO 9001 quality standard, which forms an important part of the Casper ethos of high quality service provision. Investors in People Our staff remain our main asset and through IIP we have developed corporate strategy plans, advanced training on legislative issues and a management structure that helps to create a rewarding and satisfying working environment for all our employees. This close relationship between Company and club continues today, both in sponsorship of the team and more direct involvement. Present Chairman, Kevin Shakesheff is playing in his 43rd season, holding a special record at Middlesbrough in having made his first team debut at the age of 50. Colin McNeill, Casper’s Quality Manager is also a team player and Director of Rugby for the club, organising the coaching and training of the next generation of players. 20 21 Casper Shipping Limited Logistic Support Services It has taken Casper many years to build a rapport with the many regional industry providers who look to us for support in their logistics operations. Our customers are professionals who know their business inside out, yet we can help with those myriad details, from local knowledge to current legislative issues, that often require prompt and appropriate action to make their operation a success. Traditionally such support services have evolved from the Tees but the same good practice is now found throughout the Casper group, at Hull, Immingham, Grangemouth and Hunterston. The intensive and detailed backroom work involved in documentation may not have the same kudos as ship boarding, but without it ships would be delayed and unnecessary costs incurred. Casper is there 365 days a year, 24 hours a day with qualified staff to assist our customers. Acknowledgments • The pictures here depict three very good friends of Casper Shipping. It was the faith and support of Peter van Loef and Piet Hoogewaard that enabled us to negotiate a settlement under extremely difficult circumstances. • Since the Management buyout, Peter van Loef has taken the chemical ship ownership element to the Essberger organisation and returned to its rightful Company nameBroere Shipping BV, a customer associated with Casper for over forty years. We would also like to thank: • The management of PD Teesport and Sue Paul, who supplied us with many of the images used in this book • Peter and the late Tommy Clarkson for their work in documenting the history of the Company from the top: top to bottom The Huntsman Team Phil Heseltine Joanne Slatter Rob Robinson • Suzi Hunton Copywriter • Keith Hodgson Graphic Designer ci-media.co.uk Peter Van Loef Piet Hoogerwaard Wim de Leeuw Bryan Tismond, Director of Casper Shipping Limited 22 23 Casper Shipping Limited Our Clients Vessels; A few of the reasons why we are here Throughout this commemorative book, we have placed ghosted images of some of the vessels we are privileged to handle. Full resolution versions of these ships, their names and their owners are listed below. Featured elsewhere are images of vessels Owned or Chartered by: Seatrans D.A. Brostrom Tankers A.B., Huntsman Petrochemicals (UK) Limited, Odfjell Tankers K.S., J.T. Essberger Gmbh & Co., Broere Shipping B.V. and Jo Tankers B.V. Authority to use these images was kindly granted to us by our customers. lpg. ‘Coral Actinia’ Anthony Veder Chartering B.V. Our Staff; Our most vital asset The staff listed below were all employed by Casper Shipping Limited at the time of publishing this book. Our grateful thanks go to these colleagues together with all previous employees of Clarkson Brothers and Casper Limited who have contributed to the success of Casper Shipping Limited. Their dedication to customer care, Owners, Charterers, Ships Crew and Officers has made Casper a major Shipping Agent in the UK. Tees Office Peter Chapman Director Michael Shakesheff Marketing Noreen Dickson Agency Operations Graham Johnson Agency Operations Peter O'Neill Agency Operations Hazel Harding Documentation Ellen Clarke Accounts Grangemouth Office Hull Office Gavin Shann Assistant Manager Immingham Office Tony Porter Agency Operations BS Freight Michael Lee Operations David Healey Joint Manager Rob Stainton Agency Operations Ann Cook Manager Helen Foulds Operations Bob Bell Joint Manager Shirley Johnson Documentation Lynda Smith Operations Kevin Shakesheff Chairman David Mead Director Richard Booth Manager Michael Halasz Agency Operations Colin McNeill Agency Operations Amanda Bage Documentation Joanne MacKenzie Documentation Derek Rudland Accounts Douglas Couser Manager Don Mussett Manager Mark Daniel Agency Operations John Mitchell Director Bryan Tismond Director Tony Bodger Agency Operations Mark Hornby Agency Operations Carlo Mura Agency Operations Sally Brown Documentation Zoe Butler Accounts Stephen Field Agency Operations mt. ‘Dutch Engineer’ Broere Shipping B.V. mt. ‘Sarah Wonsild’ Wonsild & Son A/S mt. ‘Chemical Sprinter’ Chemship B.V. mt. ‘Puccini’ Gefo Gesellschaft Fur Oeltransporte M.B.H. lpg. ‘Ben Flor’ Gaschem Services Gmbh / Co. Kg. lpg. ‘Greta Kosan’ Lauritzen Kosan A/S lpg. ‘Sigas Champion’ Sigas Kosan A/S lpg. ‘Kemira Gas’ Kemira GrowHow Group mt. ‘Caribbean Sprint’ T/C Waterfront Shipping Co. Ltd mt. ‘CT Sun’ Chemtrans A.G. mt. ‘Oriental Wisteria’ Serromah Shipping B.V. Sturgeon Chemgas Shipping BV Holland 24 25 Casper Shipping Limited Kevin Shakesheff, Chairman, Casper Shipping Limited What brought me to Casper Shipping? In a way my own journey reflects the broad geography and calculated risks that were part of the Company’s early years. At seventeen years old, I started my first job as a junior shipping agent in a small, busy port agency company in South Wales. I learned about all aspects of the shipping business, training myself to be a Chartered Shipbroker. By the time I was twenty-four I was Branch Manager and a year later Regional Manager, with responsibility for one hundred staff. At thirty-five I needed a new challenge and a new language. Moving to Barcelona I learned a different trade as a specialist Chartering Broker, eventually becoming a partner in the Company. Ever wanting to move forward, I was delighted at the opportunity to come to the north-east of England. The weather may be too cold but the people are friendly and it’s a region that has provided me with an enjoyable lifestyle. Outside of work, I escape into all sorts of sports, but have a particular passion for rugby. On the pitch, I’m not driven by winning; the participation is the important factor. However in business I would love to win every challenge and eagerly await each problem and opportunity that arises. As a team player, I do not like losing and make sure that my colleagues and I learn from the experience so that we can improve our performance next time. If we then lose again, I’m unbearable!. I know this drive is important. Today we have to charter a difficult course, facing constant challenges from much larger international organisations and changes in business trends and international legislation. From my first years in the industry, I always dreamed of developing and running a highly specialised quality shipping service. To have realised this ambition is a privilege and could only have been achieved with the help of my professional, committed staff and through the high expectations of our clients. From this strong base, Casper will continue to grow, driven by its customers' needs and responding to the demands of an everchanging industry. Kevin Shakesheff 26 Casper Shipping Limited How to contact us We look forward to hearing from you! Our website: www.casperltd.com Teesside Head Office Cleveland Business Centre 1 Watson Street Middlesbrough TS1 2RQ England tel +44 (0) 1642 243662 '24 Hours' fax +44 (0) 1642 243936 telex 58462 e-mail tees@casperltd.com Immingham Agency Riverside House East Riverside Immingham Dock Immingham Lincolnshire DN40 2LZ England tel +44 (0) 1469 575246 '24 Hours' fax +44 (0) 1469 575589 telex 52420 e-mail immingham@casperltd.com Hull Agency Saltend Office DL1 (Upper Floor) Saltend Hedon HU12 8DS Near Hull East Yorkshire England tel +44 (0) 1482 891533 '24 Hours' fax +44 (0) 1482 891186 telex 592802 e-mail hull@casperltd.com Grangemouth Agency 2nd Floor Room 11 5 Kerse Road Grangemouth FK3 8HQ Scotland tel+44 (0) 1324 486486 '24 Hours' fax +44 (0) 1324 486444 e-mail grangemouth@casperltd.com 28 29