How to Disable Pop-up Blocker Settings
For help on adjusting your pop-up blocker, select the program(s) you currently use
by clicking on the program name. To learn more about pop-up blockers and what
they do, click here.
Internet Explorer
Google
Yahoo
AltaVista
Dogpile
Ask Jeeves
Norton
Zone Alarm
Net Nanny
This help document provides assistance on pop-up blocker settings for many of the
common programs, however; there are more programs on the market with more
becoming available every day. After trying all of these solutions, if you continue to
receive a pop-up blocker message when accessing Listing Load, review the icons on the
lower right corner of your screen in the system tray for a program that could be a parental
control, anti-spyware/anti-virus related program, as these may have a pop-up blocker
setting. Please consult the manufacture for additional assistance.
What are pop-ups?
Pop-ups are windows that appear over the Internet page that you are trying to view.
Usually, pop-ups appear in the form of advertisements. However, in some cases, pop-ups
are necessary and helpful as they provide tips on the page you are trying to view. It is
necessary to allow pop-ups on Realcomp Online® to receive the full functionality the
program was meant to provide. Realcomp Online® does not have any pop-up windows
that display advertising.
What are pop-up blockers?
Pop-up blockers are used to stop pop-up windows from appearing. If you have a pop-up
blocker installed and enabled, you will not be able to access Listing Load.
Why is it necessary to allow pop-ups in Realcomp Online® Listing Load?
Listing Load has a series of information verification processes performed. For example,
Listing Load uses Pop-ups for the school district pick list or to authenticate a Property ID
number entered. This portion of the Realcomp Online® system relies on the use of pop-
ups in order to accomplish these tasks.
Do I have to disable my pop-up blocker program or can I allow access to just
Listing Load?
Many programs come with a pop-up blocker that contains the functionality to adjust the
program settings to allow pop-ups in Listing Load and will continue to block pop-ups on
other Internet websites.
How do I adjust the pop-up blocker settings to allow access to Listing Load on
Realcomp Online?
First, you will need to determine what program you have installed that is blocking pop-
ups. This may be as simple as checking just one program or it may require you to check
several. Let’s start with the most common pop-up blocking programs. Use this help guide
to walk you through adjusting the settings for your pop-up blocking programs.
Internet Explorer
Internet Explorer comes with a Pop-up Blocker that is enabled by default. To allow Pop-
ups for listing load to go:
1. On the Tools menu at the top, point to Pop-up Blocker, and then click Pop-up
Blocker Settings.
2. In the Address of Web site to allow box (Figure 1), type
listingload.realcomponline.com, click Add and then click Close.
For further information:
http://www.microsoft.com/windowsxp/using/web/sp2_popupblocker.mspx..
Note: if the Pop-up Blocker
Settings option is not an available
for you to select from the Tools
menu, then your Pop-up Blocker
is enabled through another
program. Please proceed to the
next section.
Figure 1
Google
If you have the Google toolbar, the Pop-up Blocker settings may be preventing you from
using Listing Load. There are two ways to determine if you have the Google toolbar
installed.
First, look on your Internet Explorer window and see if appears below the
Address Bar (Figure 2).
Figure 2
The second way to check if you have the Google toolbar installed is to select the View
menu and click on Toolbars. From this list of menu items, do you see Google? If you do,
click on Google so your Google toolbar will appear as shown above in Figure 2.
Steps to disable the Google Pop-up Blocker
1. Click on Options at the far right side of the Google toolbar.
2. From the Toolbar Options window (Figure 3), uncheck Popup Blocker and click
OK.
Note: if Popup Blocker is
already unchecked, then your
Pop-up Blocker is enabled
through another program.
Please proceed to the next
section.
Figure 3
For further information go to: http://toolbar.google.com/popup_help.html
Yahoo
If you have the Yahoo toolbar, these Pop-up Blocker settings may be preventing you
from using Listing Load. There are two ways to determine if you have the Yahoo toolbar
installed.
First, look on your Internet Explorer window and see if the Yahoo logo appears below
the Address Bar (see Figure 4).
Figure 4
The second way to check if you have the Yahoo toolbar is to select the Internet Explorer
View menu and click on Toolbars. From this list of menu items, do you see Yahoo? If
yes, click on Yahoo so your Yahoo toolbar will appear as shown in Figure 4.
Steps to disable the Yahoo Pop-up
Blocker
1. Click the Toolbar settings icon on
the Yahoo toolbar. This icon looks
like a pencil.
2. From the drop down menu select
Toolbar Options.
3. Uncheck Pop-Up Blocker and
click OK (Figure 5).
Note: if Popup Blocker is already
unchecked, then your Pop-up Blocker
is enabled through another program.
Please proceed to the next section.
Figure 5
For further information go to: http://help.yahoo.com/help/us/companion/pub/pub-07.html
AltaVista
If you have the AltaVista toolbar, the Pop-up Blocker settings may be preventing you
from using Listing Load. There are two ways to determine if you have the AltaVista
toolbar installed.
First, look on your Internet Explorer window and see if the AltaVista logo appears below
the Address Bar (see figure 6).
Figure 6
On/Off Button
The second way to check if you have the AltaVista toolbar is to select the Internet
Explorer View menu and click on Toolbars. From this list of menu items, do you see
AltaVista? If you do, click on AltaVista so your AltaVista toolbar will appear as shown
in figure 6.
Steps to disable the AltaVista Pop-up Blocker
On the AltaVista Toolbar, click the On: button to disable pop-up blocking. The
button changes to Off.
For further information about the AltaVista toolbar see:
http://www.altavista.com/toolbar/hlp/settings#popup_blocker
Dogpile
If you have the Dogpile toolbar, their Pop-up Blocker settings may be preventing you
from using Listing Load. There are two ways to determine if you have the Dogpile
toolbar installed.
First, look on your Internet Explorer window and see if the Dogpile logo appears below
the Address Bar (see figure 7).
Figure 7
The second way to check if you have the Dogpile toolbar is to select the Internet Explorer
View menu and click on Toolbars. From this list of menu items, do you see Dogpile? If
you do, click on Dogpile so your Dogpile toolbar will appear as shown in figure 7.
Steps to disable the Dogpile Pop-up Blocker
1. On the Dogpile Toolbar, click the drop-down arrow on the # blocked button.
2. Click Allow Popups for this site. The toolbar button changes to Popups allowed.
For more information go to: http://www.dogpile.com/info.dogpl/tbar/inc/faq_popup.htm
Ask Jeeves
If you have the Ask Jeeves toolbar, their Pop-up Blocker settings may be preventing you
from using Listing Load. There are two ways to determine if you have the Ask Jeeves
toolbar installed.
First, look on your Internet Explorer window and see if the Ask Jeeves logo appears
below the Address Bar (see figure 8).
Figure 8
The second way to check if you have the Ask Jeeves toolbar is to select the Internet
Explorer View menu and click on Toolbars. From this list of menu items, do you see
Ask Jeeves? If you do, click on Ask Jeeves so your Ask Jeeves toolbar will appear as
shown in figure 8.
Steps to disable the Ask Jeeves Pop-up Blocker
1. On the Ask Jeeves Toolbar, click the drop-down arrow on the # blocked button.
2. Click Allow popups from this site. The toolbar button changes to Site popups
allowed.
For further information go to: http://sp.ask.com/docs/toolbar/helpbuttons.html
Norton
On the System Tray located at the bottom of your screen near the clock, click the Norton
icon, and select Open Norton Internet Security.
Norton AntiSpam and Norton Internet Security 2005 and 2006
The status (on/off) of Pop-
up Blocking is displayed on
the Norton AntiSpam
features window (Figure 9).
To disable Pop-up
Blocking
In the main window, on the
left side click Norton
AntiSpam.
Click Pop-up Blocking >
Turn Off.
Norton AntiSpam and
Figure 9
Norton Internet Security 2004 and earlier to disable Pop-up Blocking
In the main window, double-click Ad Blocking.
Uncheck Pop-up Window Blocking.
Click OK.
For more information on the Norton Security program settings go to:
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2002070914432936
Zone Alarm
Right click on the ZoneAlarm icon in the System Tray located at the bottom right corner
of your screen near the clock. Select Restore ZoneAlarm Pro Control Center.
Click Privacy, which is on the left vertical panel.
Click the Site List tab, and then click the Add button at the bottom.
In the Add Site box, type listingload.realcomponline.com for the site and click OK.
Click the red X at the top right to close ZoneAlarm Pro Control Panel.
Note: The ZoneAlarm download may also include the Yahoo Toolbar, which may also be
blocking pop-up windows. To disable the Yahoo toolbar, see Yahoo Toolbar instructions
above.
For more information about the Zone Lab program settings go to:
http://www.zonelabs.com/store/content/support/support.jsp?dc=12bms&ctry=US&lang=e
n&lid=nav_csmain
Net Nanny
If you have Net Nanny installed, open the Net Nanny settings by going to
Start>Programs>Net Nanny>Net Nanny Settings.
Click the tab at the top called,
"2. Blocking Options."
From the Blocking Options tab,
uncheck Block Pop-up/Pop-
up under Windows, click
Apply.