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JOB DESCRIPTION
TITI..E: Executive Director
Houston Lawycr Referral Service, Inc.
, bENERAL
, JOB DESCRIPTION:
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I The Executive Director is responsible for operations n1anagcn1enlof the Houston Lawyer
ferral Service, Inc. (HLRS), including supervision of staff: conferences with attorney members
d dctennining needs of the general public. The Executive Director is charged with
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aintainingloyalty to HLRS and pursuingthe objectivesin a manner that is consistentwith
. public service. The Executive Director shall promote and encourage the highest level of ethic.al
~tandards on the part of attorney members' and staff. The Executive Director shan serve al1
b1embers and staff of HLRS impartiaUy, providing no special privilege to any individual, and
knaintainconfidentialityof privilegedinfonnation.The ExecutiveDirectorreportsdirectlyto the
Iooned of Tructee£2nd 'works c.1ose1y the Board in developingprograms and poticies that
with
~ffect the membership and operation ofHLRS.
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!SPECIFIC JOB RESPONSIBILITIES:
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I OPERATJONS MANAGEMENT
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!1. M~intain understanding of the profession, dedicate titne to cnvirolu11cntal/worldchanges and
I trends
)2. Attend and participate in regular meetings of Board ofTl1.1stces;coordinate activities of
! committees; prepare minutes of all meetings; present orientation session for new Board
j men1bers;coordinate annual Board social events
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13. Prepare Annual Report as requested by HLRS Board
;4. Execute contracts and c.oJnmitmentswithin the scope of authorization granted by Board of
: Trustces
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. ! 5. Ensure that HLRS operates in compliance with its corporate charter, Bylaws and tax
: exemption status
; 6.
I Oversee the non11almaintenance of office equipluent, and authorize repair when necessary
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; 7. affecl
Maintain cun-cnt knowledge on technological advances and a vision of how it J11ay
: software/11ardware telephonetechnology,and
HLRS operations,includingC0111puter and
prepare recommendation to the Board for upgrades
; 8. Supervisethe work of an HLRSstaffmembers
~age Two
ffLRS Executive Director
9. Compile statistics regarding use ofHLRS in regard to cans received and referrals made,
, statlls of referrals and final disposition ofrcfclTals; report such statistics to Board of Trustees
; at r~gular 111eetings
FINANCIAL
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to. Maiptainall financialrec.ords, ncludingaccountsreceivable,accountspayable,and payroll;
j ove~seeall bank accounts ofHLRS, including checking, savings, Certificates of Deposit, and
.; Fed~ral Reserve T-Bills; authorize transfers and tenll renewals for fmandal accounts~ensure
inv~stn1entfunds conform to HLRS's Reserve Investtuent Policy
. t1. Compile financial reports for presentation to the Board of Trustees at regular meetings; work
. a
with the accountingservicein developlnent ndpresentationof QuarterlyFinancialReports
t2. In ~onjunction with the Board of Trustees, develop an Annual Budget to be adopted by
. Board:
PERSONNEL
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i 3. Recruit, hire and train all en1ployccs; provide an annual pcrfonnance review for each
~ emplqycc; responsible for ensuring all salary adjustll1ents, disciplinary procedures and
: P
termi~ation's arc within the guidelines of the HLRS's E111ployee olicy Manual; develop
. ~ polici~s regulating employment with HLRS ensuring con1pliancewith HLRS's Equal
1 Opportunity/ Affim1ative Action Policy
~ 4. laws,
E~surc that HLRS operates in conlpliancc with all e111plo)'111cnt wage reporting and
. ; paynl~ntof taxes
. i 5. C~ordinate a11cn1ployee benefits
: ~ 6. C*lculate enlployec wages and issue payroll checks on a sen1i-l11onthlyasis
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COMMUNITY SERVICE
(7. Dcv~lop and in1plclucntpublic relations plans to educate the public in regard to legal rights
'; and .rcsponsibilities and the availability of the I-LLRS help facilitateaccessto the legal
to
': includesthe designand productionof advertisementsand brochurcs
system;in1plenlcntation
Page Thrce
HLRS Executive Director
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18. Coordinate i1c;tivities ith other legal and social service providers in the Houston
metropolitan area so that appropriate rcferrals can be made by HLRS staff
19. Liaison ,\lith all sponsoring bar associations
20. Seck out and participate in cOlnn1unityoutreach forunls and scn1inarspresented by local
agencies and organizations
2]. Establish and l11aintainsystems for the efficient and equitable referral of prospective cljents
to pa:r1icipatingn1cmbers ofHLRS, which take into account legal specialization, geographjc
location and preferred language of the client and attorney
22. Oversee the ~licnt Satisfaction Survey progranl; review the responses, provide [{;edbackto
attOJl1cy as
n1C111bers needed, and notify Board of Trustees of any repeat or unusual problel11
betwecn clients and attorneys
23. Consult with any caller who has a cOlllplaintregarding the HLRS, its employees or
attOll1cys;record infonnation and present to HLRS President
MEMBERS/lIP
24. Deve10pand iInplclnent recruiting progran1sto encourage attorney participation in HLRS and
its special programs; in\plenlentation includes the design and production of advcrtisenl(:nts
and brochures
25. Intclview and screen attorney app]icants to HLRS; dctcnnine whether the attorncy should be
acc~pted; ensure that CUITent members are conlplying with rules and regulations ofHLRS;
respond to atton1ey inquiries regarding rules and procedures ofHLRS; maintain acc.urate
records on each attorncy n1ember
and
26. Generate and review 111011th1y quarterly reports to attonleys whieh detern}ine status of
referrals nlade; generate dues stateinents and post dues income alu1ually
27. Make all changes to cOlnputerdatabase including vacation, address and phone nUluber
changes, and category infonnation for attorney Inetl1bcrs
28. Suspend antl/ortenninate attorneynlenlbershipin HLRSaccordingto theprocedures
established in HLRS's Suspension and Tennination Policy
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;Page ~our
;HLRS:Executive Director
;29. Cop1nlunicateon a regular basis with all attorneyn}cmbersofHLRS through th~ production
of a newsletter .
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: ;30. Ov~rsec production of an annual Membership Directory
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;31.C09rdinate amlual n1ell1bcr ocial events
. QUALJFICATIONS:
'1. Minjmun1 fOllryear degree in any relatcd field fron1 an accredited colleg~/univcrsity,
or substantial experience in Business Administration or Office Managenient
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Must have good conlputer skins including faI11iliarity ith word processi:ngand
. spreadsheet software
~. Must have excellent verbal and writtencommunicationskills and posses working
. knowlcdge of comrnunitybased marketing
4. Must have ability to delegate and superviseother en1ployees
S. Must have ability to work with Board of Trustees and working knowledge of
conlmi ttec acti vity
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