2009
Whitepaper Software Applications in Global Healthcare Industry
Inside: Comparison of offerings from 13 Health Care IT Vendors Summary of 10 Key Health Care IT Vendors Key Insights for investing in IT Solutions
www.binarymantrasystems.com
www.binarymantrasystems.com
Whitepaper
Software Applications in Global Healthcare Industry
methodology. The paper also talks about challenges and opportunities in Healthcare software application development to meet current market requirements. An overview of product – The Bottom Line gives insights to healthcare software development vendors to enhance unique product features and realize the full benefits of application; while optimizing cost and customization of product as per the healthcare industry requirements. In order to gain competitive advantage vendors need to keep in mind enterprise wide strategy and delivery of unique valuebased product offerings.
Executive Summary
This whitepaper gives an overview of the various software applications used in the healthcare industry. The whitepaper provides current trend and overview of software applications used in healthcare industry, comparing several key market players and their prime offerings. All of the companies are distinguished on the basis of solution features offered by them. At the same time comparison of product utility captured by software solution providers catering to the needs of the healthcare sector is done on a sample basis
IT in Healthcare
In the modern era Information Technology plays a vital role for growth of all industries including Health Care. Due to seem-less usability, fast emerging communication systems and advancement in medical devices, Information Technology is coming closer to the common man. Both private and public (state government, central government) organizations in healthcare sector are heavily dependent upon IT in order to reap the benefits of technological advancement. The IT based approach is used in healthcare sector in-order to improve patient satisfaction, better inventory management for drugs, proper hospital management & administration and self help education program for patients. All of the above mentioned functionalities can be realized by targeting advanced technologies like tele-medicine, PACS. According to Indian analysts, the hospitals having the minimum capacity of 100 beds is a potential IT buyer. It is estimated that thousands of hospitals in India falling in this category. The Ministry of Health, Ministry of Communication and the Information Technology jointly created National Health Information Infrastructure for painless capture of information related to health care.
Whitepaper
Software Applications in Global Healthcare Industry
Methodology
The whitepaper presents outcome of a secondary market research study commissioned by Binary Mantra Systems analyzing various software development companies which offer healthcare software solutions. The purpose of the study is offer a snap-shot of available Health care solutions. IT department of any hospital would be interested in utilizing this information to choose right product and vendor. We tried to take diverse companies to normalize the whole dataset. The selected companies for this study were chosen using following parameters: Single to Multi Location Size of company in terms of revenue Experience of Company in Health Care Services Information Resources Unique Product Features Market Segment
Current Trend - Overview of software applications used in Health Care Sectors
In current scenario the health care sectors are dependent upon software applications, as software applications provide the platform through which various medical functions are performed such as Image Processing, MRI scan, health care management and HIS etc. As per current market analysis we can see upsurge in usage of IT Systems/Software in healthcare sector because of various factors as given below; 1. Cost-effective recurring subscription and service fee models 2. Growing Communication & IT Infrastructure 3. Domain Specific Consulting and Technology solutions Innovative hospitals and healthcare providers are increasingly incorporating new software applications and fundamental part of the business strategy is to help, meet and beat expectations of patients, shareholders and consumers. Healthcare facilities are ready for new solutions that will have significant impact on the revenue process and patient satisfaction.
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Whitepaper
Software Applications in Global Healthcare Industry
The main aim of any hospitals or healthcare provider is to: 1. Improve patient and staff satisfaction 2. Improve financial performance 3. Improve revenue cycle and reduce cost Nation and Region Wide Electronic Health Records are being deployed in several countries around the world to enable sharing the care records within the organization and between different organizations. Healthcare industry providers are under pressure to integrate data across the entire continuum of care while building the patient loyalty. Healthcare industry solutions should be provided in such a way that that it meets the needs of smallest clinic to the largest health organization. The healthcare sector continues to expect the profit of 27 percent to 35 percent per share and adjusted earnings of 56 percent to 64 percent per share in the current year. (Source: Business Week)
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Whitepaper
Software Applications in Global Healthcare Industry
Healthcare Application Development Company – Key Player
Sr. No
1
Company
Location Health Care Segment
Clinical Solution Financial Solutions Departmental Solution Ambulatory Care Center Physician’s Office Long Term Care Behavioral Health Facilities ICU Ward Registration Emergency Pharmacy Cardiology Transfusion Medicine Telephone Exchange Billing Pharmacy Laboratory Stores Ward Billing Blood bank Gynecology Pediatrics Blood Bank Ophthalmology X ray Sonography Dental Medical Stores
Application
Objects Plus/XA Sunrise eLink Healthcare Information System Practice Management System home Care Solution Long term Care System Behavioral Health System
Eclipsys
US
2
Meditech
US
3
Wipro
India
Wipro HIRePS-HIS, Wipro HIRePS-Mini Wipro HIRePS-LIS Wipro HIRePS-MMS
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SriShti Software
India
CPOE Module RIS Module Pharmacy Module Support Services Module LIS Module PAS CRM module, Integrated HER module Blood Bank Manager 2006 Blood Bank Manager V3.1/V3.2 PathoRAD 2006/2005/2004 Medishop 2006/2005 Premium and Regular Clinicplus Druginfo WebpathLab.IN PathoGOLD 2006/2005/2004 Pathology V3.1 Histopath 2006/2005
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Birlamedisoft
India
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Whitepaper
Software Applications in Global Healthcare Industry
Sr. No
6
Company
Sobha Renaissance Information Technology
Location
India
Health Care Segment
Patient Registration Doctors Nurse Workbench OT Accident and Emergency Waste Management Blood Bank Pharmacy Dispensing Inventory ICU Cardiac Care Oncology Care Pediatric Care Pharmaceutical Life Science Instrument and Diagnostic Patient Care Patient Record -
Application
xTransEDI PharmIT
7
TCS
India
-
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21st century Health Care Solutions
India
HMS EMR LIS PACS Radiology Laboratory Oncology Patient care Pharmacy EMR Consumer Health Community Health Radiology Physician Practice COPE Clinical Management Patient Management
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Cerner
India US Australia Asia UK Germany Latin America
Academic and research Community and Regional Integrated delivery Network Pediatric/children
10
iSoft
Australia Netherland Germany Spain
Emergency Maternity Pharmacy Endoscopy
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TCS
iSoft
Wipro
Cerner
Adysoft
Eclipsys
SriShti Software
Meditech
Dove Soft
21st century Healthcare Solutions Amla Mediquip
Company
Akhil System CPOE Out Patient Care Critical Care Care Management
Patient Dashboard Medical History Visit Record Insurance Record Quick Record Search Doctor Record Patient Intake Form Alerts System Electronic -Fax to E-Form Lab Information System Mammography Report Medication History Record Biometrics Devices Attendance information System RFID eCRM ICU Gas Management Telephone Exchange Mobile Messaging Report Registration Critical Patient Care Q & C Management Verification Functionality Patient Information Physician List Out Patient Information Emergency Patient Information Pathology Information System
Birlamedisoft
Whitepaper
Comparison of Solutions offered by Vendors
EMR PACS PIM PIS
Software Applications in Global Healthcare Industry
LIS
Blood Bank Micro Biology
Discharge Info .Sys Medical Material Management RIS
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Whitepaper
Software Applications in Global Healthcare Industry
Product View Point - The Bottom Line
EMR: An electronic medical record (EMR) is a medical record in digital format. It is an
important factor for interoperability (ability of different information technology and software applications to communicate to exchange data accurately) to share data between practicing physicians, pharmacies and hospitals. It has several features as mentioned above in the last page. There are some features like insurance record, alert system, electronic -fax-to-e-form which are developed by selected vendors only. Also there are some common features like patient dashboard and medical history.
PACS: In medical imaging, picture archiving and communication systems (PACS) are computers
or networks dedicated to storage, retrieval, distribution and presentation of images. The medical images are stored in an independent format. The most common format is DIACOM (Digital Imaging and Communication in Medicine). It has two main uses 1. Hard copy replacement 2. Remote access Features like Mammography report, Biometrics Devices are limited in case of PACS. Major features like Lab Information, RFID are common in PACS.
PIM: Patient Information Management is most commonly used information system in
healthcare industry. It contains features which are generally used like registration, critical patient care and patient records. Quality and Control Management is a feature which is developed by few software vendors.
PIS: Physician Information System details about the physician list and there corresponding
patients. It gives all the details about the physician timings and their patient’s records. Features like emergency patient’s information are developed by few software firms.
LIS: Laboratory Information system is mostly used in every healthcare organization. Pathology,
blood bank and microbiology are most commonly used features in healthcare industry. Pathology and blood bank are commonly developed by software firms but features related to microbiology are developed by large companies like Wipro.
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Whitepaper
Software Applications in Global Healthcare Industry
Challenges and Opportunities
Challenges:
Sr. No 1 Policy
Particulars
Descriptions
Absence of well coordinated government policies to promote healthcare information system.
2
Computer Literacy
Limited computer literacy among government officials and in rural areas.
3
Legacy System
Except for few private hospitals, most of the patients’ records are still paper based which adds additional efforts to convert them in electronic format.
4
Infrastructure
Lack of infrastructure and co-ordination between private and public healthcare organizations.
5
Trained manpower
There is lack of trained manpower in India who properly understands and uses available information systems.
6
SCM
Lack of world-class supply chain management associated with drug and medical supply resulting higher supply cost; a serious threat for healthcare sector. Quality of technology used in research and training is not up to the mark as compared to developed nations.
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Quality
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Whitepaper Opportunities:
Software Applications in Global Healthcare Industry
Sr. No
1
Particulars
Descriptions
The money which is invested in information technology applications for healthcare should flow in the following areas 1. Funding for basic health care related research work 2. Establishing small, isolated pilot projects using existing technology 3. Investing in upcoming technologies Enhanced penetration of IT in healthcare sector would result in increased participation of IT companies. Technology enhancement would result in increased employment in both the sectors. Wireless components and system technology including protocols for mobile networks are finding good usability in the healthcare industry.
Investment in IT Infrastructure
2
Use technology to collaborate Mobile and collaborative computing
3
Conclusion
Software applications & related IT infrastructure holds a lot of potential in the Health care sector. The main areas of concern are basically infrastructure development, user interface design and efficiency development technologies. Software vendors should work closely with health care organizations to design and develop world-class health care solutions serving their needs.
References
1. www.dmoz.org/Business/Healthcare/Healthcare_Management 2. http://www.allbusiness.com/management/business-process-analysis/870829-1.html 3. http://www.researchandmarkets.com/research/817e21/india_healthcare_t 4. http://www.sjoki.uta.fi/~shmhav/med-volviz-faq.txt 5. http://www.antya.com/topic/Medical-Sofware-Companies 6. http://www.indianhealthcare.in 7. http://ibef.org & www.blooray.in/9995/ 8. www.siliconindia.com/magazine/articledesc.php 9. http://www.expresshealthcaremgmt.com/200809/itspecial01.shtml 10. http://www.health-infosys-dir.com/yp_hc.asp 11. http://www.infosys.com/research/publications/SETLabs-briefings-healthcarelifescience.pdf 12. www.mindfiresolutions.com/healthcare-software-development.htm
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Whitepaper
Software Applications in Global Healthcare Industry Global
Hospice
Customized Solution
Binary Health Care Services
Health Care Information Systems
Physician Information Systems
Patient Care Systems
Binary Mantra Systems
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