Manpower Office SMART Objectives by lqh68203

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									                  Manpower Office SMART Objectives
GS-07 Program Assistant

#1 S – Accurate and timely update and maintenance of correspondence files.
All forms of correspondence are prepared in final format within
established guidelines and in the correct format.
M – Correspondence is readily available and easy to access.
    Correspondence is prepared in the correct format.
    Administrative deadlines are met.
A – Strategy III
R – Quality of author’s content.
    Approving official’s availability to review/sign correspondence.
    Computer accessibility.
T – Routine correspondence is prepared within 2 working hours of
       request.
    Procedural manuals/policies prepared within 3 working days of
       request.

#2 S – Accurate and timely consolidation of updated Staff Regulations.
M – Updated input received from all organizations.
    Staff Regs ready for publication by established due date.
A – Strategy III
R – Timely input from organizations.
    Accurate input from organizations.
    Email availability.
T – Input from organizations consolidated and prepared for signature
       by established due date.
    Signed Staff Regs distributed to organizations via hardcopy within
       5 days of signature/publication.
    Signed Staff Regs posted to website within 3 days of signature/
       publication.
    No more than 2 typographical errors found for every 5 pages of
       text.
    Staff Regs returned for corrections no more than 2 times after
       submission for signature.

# 3 S – Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Ability to answer questions and provide information.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
T - Purchase receipts provided to P&R Department within 2 working days
       of purchase.
    Travel Orders certified by Civilian Travel Office (CTO) and
       provided to traveler at least 2 working days prior to departure
       date (if scheduling permits).
    Required supplies provided to employees within 2 working days of
       request.

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GS-09 Management Analyst

# 1 S – Current and accurate billet requirements and personnel resources
detail, status and information.
M – Vacancy report data is current and accurate.
    RPAs sent to HRO in a timely manner.
    Positive customer feedback.
A – Strategy III
R – WRRIT availability.
    Timely responses from CSRs.
    MODERN availability.
    Timely input from organizations.
T – RPA #, date and type of action updated in WRRIT within 3 working
       days of receipt of RPA.
    Date RPA sent to HRO is updated in WRRIT within 3 working days of
       submission to HRO.

# 2 S – Process established and documented for creation of electronic
position description (PD) library.
M – Process documented and validated with C4 contacts.
    Process established for loading PDs into library in an editable
       format.
A – Strategy III
R – Input and support of C4 personnel.
    Manpower and financial resources available.
    Ability to locate all PDs.
T – By end of FY 2008.

# 3 S – Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
T - Provide RPAs to CSRs within 1 working day of receipt of RPA.
    RPA summary sheet includes BIC, position title, grade, series and
       funding type
    Requests for T/O information processed within 1 working day of
       request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.




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GS-11 Management Analyst

# 1 S – Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
    Input from CSRs for maintenance of WRRIT.
T - Requests for T/O information processed within 1 working day of
       request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 2 S – Accurate and timely pay pool administration support.
M - Availability of adequate equipment needed for pay pool panel
       meetings.
    Meeting location secured and adequate for needs.
    Necessary documentation provided prior to meetings.
    Ability to answer pay pool panel questions.
A - Strategy III.
R - PAA accessibility.
    CWB accessibility.
    Timely input of information into NSPS tools by employees and
       supervisors.
T – Reports/data provided to Pay Pool Manager for review 5 days before
       pay pool meeting.
    CWB tool populated with data within established timeframes.
    Update the pay pool identifier, pay pool roles and pay pool
       membership in the DCPDS using the Manage Pay Pool
       Identification tool within 2 working days of receipt of change.

# 3 S – Current and accurate billet requirements and personnel resources
detail, status and information.
M – WRRIT data is current and accurate.
    Positive customer feedback.
A – Strategy III
R – WRRIT accessibility.
    Timely responses from CSRs.
    Timely input from organizations.
T – T/O Change Requests updated in WRRIT within 3 working days of CSR
       approval.




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GS-12 Management Analyst

# 1 S - Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
    Input from CSRs for maintenance of WRRIT.
T - Requests for T/O information processed within 1 working day of
       request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 2 S – Current and accurate civilian billet requirements and personnel
resources detail, status and information maintained in WRRIT.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
    Customers are updating WRRIT on a regular basis.
    Data in WRRIT is current and accurate.
A – Strategy III
R – Workload and scheduling of priorities.
    Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
T – T/O Change Requests are approved/disapproved within 4 working days
       of receipt.
    Vacancy Status Reports are pulled from WRRIT and reviewed/updated
       each month prior to the Monthly Manpower Update on the third
       Friday.
    Information pulled from WRRIT for input into Monthly Update is
       current and requires minimal follow-up action.

# 3 S – Accurate and timely organizational design maintenance, advice and
assistance.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
A – Strategy III
R – Workload and scheduling of priorities.
    Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
    Availability of customers for scheduling interviews.
T – Position Management Reviews are completed and recommendations
       documented within 14 working days of receipt of request.
    Requested changes to organizational structure and design are
       validated and recommendations provided within 7 working days
       (unless voluminous or extremely controversial in nature).

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GS-12 Management Analyst

# 1 S - Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
    Input from CSRs for maintenance of WRRIT.
T - Requests for T/O information processed within 1 working day of
       request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 2 S – Current and accurate civilian billet requirements and personnel
resources detail, status and information maintained in WRRIT.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
    Customers are updating WRRIT on a regular basis.
    Data in WRRIT is current and accurate.
A – Strategy III
R – Workload and scheduling of priorities.
    Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
T – T/O Change Requests are approved/disapproved within 4 working days
       of receipt.
    Vacancy Status Reports are pulled from WRRIT and reviewed/updated
       each month prior to the Monthly Manpower Update on the third
       Friday.
    Information pulled from WRRIT for input into Monthly Update is
       current and requires minimal follow-up action.

# 3 S – Accurate and timely organizational design maintenance, advice and
assistance.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
A – Strategy III
R – Workload and scheduling of priorities.
    Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
    Availability of customers for scheduling interviews.
T – Position Management Reviews are completed and recommendations
       documented within 14 working days of receipt of request.
    Requested changes to organizational structure and design are
       validated and recommendations provided within 7 working days
       (unless voluminous or extremely controversial in nature).

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GS-12 Management Analyst

# 1 S – Accurate and timely pay pool administration support.
M - Availability of adequate equipment needed for pay pool panel
        meetings.
    Meeting location secured and adequate for needs.
    Necessary documentation provided prior to meetings.
    Ability to answer pay pool panel questions.
A - Strategy III.
R - PAA accessibility.
    CWB accessibility.
    Timely input of information into NSPS tools by employees and
        supervisors.
T - Reports/data provided to Pay Pool Manager for review 5 days before
        pay pool meeting.
    CWB tool populated with data within established timeframes.
    Update the pay pool identifier, pay pool roles and pay pool
        membership in the DCPDS using the Manage Pay Pool
        Identification tool within 2 working days of receipt of
        change.

# 2 S - Proactive customer service to sense customer’s requirements,
anticipate demands and provide military manpower solutions.
M – Positive customer feedback.
    Accurate and current military billet and personnel information in
        WRRIT.
    Ability to answer questions related to military structure and
        personnel.
A - Strategy III
R - WRRIT accessibility.
    Timely and accurate input from organizations.
    Receipt of Enlisted and Officer ASRs and SGs.
    Accessibility of 3270 and other military programs.
T - Requests for military T/O information processed within 1 working
        day of request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 3 S – Current and accurate military billet requirements and personnel
resources detail, status and information maintained in WRRIT.
M – Military data in WRRIT is current and accurate.
    Positive customer feedback.
    Ability to answer questions.
A – Strategy III
R – Availability of WRRIT
    Availability of Military programs such as 3270, MOL for web orders
        and ODSE.
    Timely input from organizations.
T – Official T/O Change Requests are prepared for signature and
        submission within 5 working days of receipt (unless voluminous

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    or extremely controversial in nature).
Officer and Enlisted ASRs and SGs are analyzed for changes and
    updated within 2 working days of receipt
Officer and Enlisted resources are analyzed and slating for
    replacement of deployed
Personnel is recommended 90 days prior to return date of deployed
    personnel.




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GS-12 Management Analyst

# 1 S – Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
    Input from CSRs for maintenance of WRRIT.
T - Requests for T/O information processed within 1 working day of
        request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 2 S – Provides WRRIT Configuration Control, WRRIT Program
Administration, consultation services and training to WRRIT customers and
Users.
M - Positive customer feedback.
    Requested/recommended WRRIT enhancements/modifications
        implemented.
    Customers/users ability to use WRRIT.
A - Strategy III.
R - WRRIT accessibility.
    C4 personnel involvement and scheduling/Command priorities.
T - Customer/user requests for assistance responded to within 2 days
        of email/telephone call.
    Develop, publish and distribute a CCB agenda and meeting schedule
        ten days in advance of meetings.
    Record minutes of CCB meetings and distribute to members within 5
        working days of meeting.
    Evaluate all proposed configuration changes and provide
        recommendation for approval/disapproval to the CCB within 14
        working days of receipt.

# 3 S – Current and accurate civilian billet requirements and personnel
resources detail, status and information maintained in WRRIT.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
    Customers are updating WRRIT on a regular basis.
    Data in WRRIT is current and accurate.
    Ability to answer questions.
A – Strategy III
R – Workload and scheduling of priorities.
    Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
T – T/O Change Requests are approved/disapproved within 4 working days
        of receipt.

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Vacancy Status   Reports are pulled from WRRIT and reviewed/updated
    each month   prior to the Monthly Manpower Update on the third
    Friday.
Civilian input   to Monthly Update is provided the third Monday of
    each month   with no more than 2 errors noted per submission.




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GS-13 Management Analyst

# 1 S – Current and accurate military billet requirements and personnel
resources detail, status and information maintained in WRRIT.
M – Military data in WRRIT is current and accurate.
    Positive customer feedback.
    Ability to answer questions.
A – Strategy III
R – Availability of WRRIT
    Availability of Military programs such as 3270, MOL for web orders
        and ODSE.
    Timely input from organizations.
T – Official T/O Change Requests are prepared for signature and
        submission within 5 working days of receipt (unless voluminous
        or extremely controversial in nature).
    Military input to Monthly Update is provided the third Monday of
        each month with no more than 2 errors noted per submission.
    Deployment status brief is submitted to LOC every Monday by 1500.

# 2 S - Proactive customer service to sense customer’s requirements,
anticipate demands and provide military manpower solutions.
M – Positive customer feedback.
    Accurate and current military billet and personnel information in
        WRRIT.
    Ability to answer questions related to military structure and
        personnel.
A - Strategy III
R - WRRIT accessibility.
    Timely and accurate input from organizations.
    Receipt of Enlisted and Officer ASRs and SGs.
    Accessibility of 3270 and other military programs.
T - Requests for military T/O information processed within 1 working
        day of request.
    Customers contacted at least twice weekly to seek/provide
        information.
    Customers kept up-to-date about progress on projects.

# 3 S – Accurate and timely military organizational design maintenance,
advice and assistance.
M – Positive Customer feedback.
    Customer buy-in of recommendations.
    Ability to provide alternative courses of action.
    Inbound/outbound status known and anticipated.
    Management is advised and informed on military personnel status.
    Compliance with HQMC and higher HQ military manpower guidance.
A – Strategy III
R – Accessibility of WRRIT.
    Customers updating WRRIT on a regular basis.
    Receipt of Officer and Enlisted ASRs and SGs.
    Accessibility of 3270.

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    Accessibility of email for enlisted information.
T – Requested changes to organizational structure and design are
        validated and recommendations provided within 7 working days
        (unless voluminous or extremely controversial in nature).
    Marine On Line (MOL) accessed to determine inbound/outbound status
        every 2 working days.
    Officer and Enlisted ASRs and SGs are analyzed for changes and
        updates within 2 working days of receipt.




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GS-13 Supv Management Analyst

#1 S - On a continual basis throughout the performance cycle, adhere to
merit principles and execute the full range of human capital and fiscal
responsibilities within established timelines and IAW applicable
regulations, policies, and guidance. Participate in identifying
organizational goals and priorities, and aligning these goals and
priorities into outcome and results-focused individual job objectives
appropriate for each employee’s compensation and level of responsibility.
Ensure all employees are on performance plans within 30 days of the start
of the appraisal period and/or on-board to the organization. On a
recurring basis monitor, discuss and develop, rate and reward performance
in compliance with supervisory/rating official roles and responsibilities.
Maintain a safe work environment and promptly address allegations of
noncompliance as required by local guidance and policy. Address conduct
and performance issues in a timely manner IAW established local guidance
and policy.

# 2 S - Proactive customer service to sense customer’s requirements,
anticipate demands and provide manpower solutions.
M – Positive customer feedback.
    Accurate and current information in WRRIT.
    Ability to answer questions related to specific customers.
A - Strategy III
R - MODERN accessibility.
    WRRIT accessibility.
    Input from CSRs for maintenance of WRRIT
T - Requests for T/O information processed within 1 working day of
        request.
    Customers contacted at least twice weekly to seek information.
    Customers kept up-to-date about progress on projects.

# 3 S – Well written, audience appropriate and accurate Manpower Status
Updates.
M – Briefs are presented in a professional, well articulated manner.
    Brief prepared each month unless otherwise directed.
    Audience reception.
    Ability to answer questions.
    Content demonstrates thorough knowledge of manpower management
         policies and principles.
A – Strategy III
R – Ability to access required data in a timely manner.
    Timely and accurate input.

T – Final product is prepared and submitted for read ahead 24 hours
        prior to scheduled brief time.
    Brief is presented the third Friday of each month unless otherwise
        scheduled.
    No more than 2 errors noted per monthly update.


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