From the UK and Europe to the Americas and Asia-Pacific, Bibby Financial Services Group continues to experience growth in every region of the world in which it operates. Despite weak economic conditions, in 2009 new business increased 24%, while the fourth quarter saw a 38% increase over the previous year. Risk director Leigh Lones stressed how Bibby continued to invest in the organization, everything from launching new products to training and development for its staff, so that, as the economy improves, Bibby is prepared to grow with it. Bibby plans to continue to cater to its clients' evolving needs by conducting ongoing surveys. Small businesses will continue to need their support over the long haul; the role banks and credit card financing once played has likely changed forever, Lones said.