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FB Banquet Wait Staff Job Specification


Helping General Manager Hotel Pre-opening or Hotel Operation with minimum expatriate salary package basic $5000 email:

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									Bali Hospitality Professional Service
A. Guest Service 1. 2. 3. 4. 5. Greet the Guest upon arrival. Ensure that all set-ups are correct and complete. Advise Food & Beverage Manager or Banquet Maitre D’ of any guest complaints. Listen and make sure you understand the guest’s needs and requests. Provide quick service for last minute changes.

B. Attitude 1. 2. 3. 4. 5. 6. 7. 8. Proper dress code at all times. Well groomed at all times. Always punctual for scheduled shifts. Good attendance record. Follows established Company Policies and Procedures. Full knowledge of Fire Procedures. Maintain good positive attitude. Work in a quick orderly fashion so as not to disturb meetings.

C. Team Work 1. 2. 3. 4. Good Team Work and co-operation with all staff. Show respect to co-workers and management. Teach new wait staff all skills and procedures which may assist them in satisfying the guest. Perform other duties as required to ensure proper guest service.

D. Completion of Duties 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Check Function Sheet for corrections. Do set-ups correctly. Serve meals on time. In case of change notify the Food and Beverage Manager and/or the Chef immediately. Serve all meals according to Company standards. Keep clean: During service, meeting rooms, fridges and cupboards. Ensure dirty linen is free of excess food particles before being deposited in laundry bin. Make sure Banquet area is secured and locked. Ensure ashtrays are cleaned on-going during function. Ensure proper table set-ups at all times for various meal periods.

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