SJSU Building Evacuation

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					Dear Community Member:                In the event you have an
                                      emergency while on campus,
The San José State University         please dial 911 on your
Police Department offers this         campus phone, 924-2222 on
publication as a resource guide       your cell phone or use one of
to you, the campus community          our Blue Light Phones located
when responding to an                 campus-wide. You will reach
emergency while on campus,            the University Police
in your home or elsewhere.            Communications Center and
                                      we will respond with the police,
                                      fire or medical aid.
I recommend that you review
the contents of this guide at
your earliest convenience--           Sincerely,
before you have an actual
emergency; then keep it in a          André L. Barnes
convenient place for easy             Chief of Police

For your safety, the University
Police Department’s Crime
Prevention Unit is also
available for site security
surveys and on-site training.
Please call the Unit at (408)
924-2234 to discuss your
special needs and concerns.

The University Police
Department’s website,
( is also a
source of safety information,
training and on-line forms for
your convenience.                     San José State University
                                      Emergency Services
                                       located where you routinely
Fastest ways to obtain                 walk, park, and conduct you
emergency help.                        business. Picking up the
                                       handset or pushing the button
  1. Dial 911 from a campus            on a blue light phone
     telephone.                        automatically calls the UPD
  2. Call (408) 924-2222 with          dispatch. The dispatcher can
     a Cellular or off-campus          assist you with emergency and
     phone.                            non-emergency situations. If
  3. Pick up handset or push           the dispatcher gets no
     the button on a blue light        response after a call is placed,
     phone.                            a Police Services Assistant,
  4. Use Elevator Phone                Police Cadet, or Police Officer
                                       would be dispatched to the
Dialing 911 from a campus              location of the call.
phone connects you directly
with our University Police             Elevator Phones work similar
Department (UPD) dispatcher,           to blue light phones. They are
but if a non-campus phone or           located in all university
cell phone was used, the call          elevators.
would be rerouted to San José
City’s 911 emergency lines. It         Remember, anytime you
would actually take several            contact UPD by telephone
minutes for them to pick up            for emergency assistance
and connect you back to UPD.
Calling (408) 924-2222 from             Remain calm
your cell phone connects you            Be prepared to give concise
with UPD immediately.                    and accurate information
                                        Do not hang up until the
Blue light telephones are                UPD dispatcher tells you to
located throughout the campus            do so.
and is lit up with a distinctive
blue light. The garages and            Evacuation
most of the buildings have blue
light phones. It’s a good idea         Building Evacuation Teams
know where the phones are
                                       requires evacuation, pull any
Each University building is            fire alarm station and exit the
equipped with a Building               building.
Evacuation Team (BET) to
assist in evacuations. Their           Immediately contact UPD (See
job is to clear the facility and       Page 2) to confirm the
perform other important                emergency and to provide
evacuation related task. It is         additional details.
imperative that you cooperate
fully with any BET member if           When the fire alarm goes off,
asked. They can be identified          exit the building immediately.
by their orange safety vest.           Never assume a false alarm.

Building Assembly Points               You may also be verbally
                                       directed to evacuate by a
An emergency assembly area             University Police Officer or
is designated for every                Building Evacuation Team
University Building. Going to          (BET) member. Cooperate
this place helps account for           with them. They are there to
missing persons or those who           help.
may need rescue, keeps paths
clear for emergency vehicles           Do not reenter the building until
and facilitates communication          the building alarm is silenced
to occupants.                          and University Police Officer or
                                       BET member informs you that
Who is my Senior Building              it is safe to do so.
Coordinator? Where is my
Building Assembly Point?               Do NOT use elevators.
                                       Stairwells provide a safe zone
It’s on the website at                 in a fire as long as the fire             doors are closed. Never
                                       wedge or block open a fire
Activating a Fire Alarm                (Evacuation continued)
                                       door, this compromises the
If there is a fire or other life       safe zone.
threatening situation that
Every University employee             Do not move injured persons
must check in with his or her         unless there is an immediate
supervisor for more                   threat to their lives. If there is
information. Employees are            a threat, move them to the
expected to remain at the             nearest, safe stairwell with
university until they check in        ground level access or
with their supervisor and             evacuate if possible. Give
receive authorization to leave.       immediate first aid. Make
                                      certain a Building Evacuation
Procedures for Evacuating             Team member knows the
Disabled Individuals                  location of disabled or injured
 Communicate the nature of
  the emergency to the
 Ask how the person wants to
  assisted. Describe what you
  are about to do.
 Station disabled persons in
  the stairwell and away from
  immediate danger.
 Inform the Building
  Emergency Team
 If possible, always evacuate
  mobility aids (Wheelchair,
  crutches, etc.) with the
 If you are disabled, make
  arrangements for assistance
  before an emergency.

Causalities                           Bomb Threat Checklist
                                      Caller’s Voice:
                                      ___ Calm       ___ Disguised
                                      ___ Angry      ___ Accent

___ Excited       ___ Familiar                 ___ PA system        ___ Phone booth
___ Slow          ___ Deep                     ___ Long Distance    ___ Local
___ Rapid         ___ Nasal                    ___ Office Machines  ___ Music
___ Soft          ___ Stutter                  ___ Factory Machines ___ None
___ Loud          ___ Lisp                     ___ Animal Noises
___ Laughter      ___ Raspy                    Other:____________________________
___ Crying        ___ Ragged
___ Normal        ___ Clearing Throat
___ Slurred       ___ Deep Breathing           Sex of caller:
___ Distinct      ___ Cracking Voice           ___ Male          ___ Female

Questions to ask:                              Accent of caller: ___________
1.   When is the bomb going to explode?        Age of caller:______________
2.   Where is it right now?                    Length of call: _____________
3.   What does it look like?
4.   What kind of bomb is it?                  Time of call: ______________
5.   What will cause it to explode?
6.   Did you place the bomb?                   Call receiver information
7.   Why did you place the bomb?
8.   What is your address?                     Name: ___________________
9.   What is your name?                        Job Title: _________________
                                               Department: ______________
If the voice is familiar, who did              Phone: __________________
it sound like? ______________                  Date: ____________________

Exact wording of the threat:                   Immediately contact UPD.
_________________________                      Dial 911 from a campus phone,
_________________________                      (408) 924-2222 from any
_________________________                      phone, or by blue light phone.
                                               Give this completed sheet to
Threat language:                               responding officers.
___ Well Spoken       ___ Incoherent
___ Education         ___ Taped
___ Foul              ___ Message read
___ Irrational           by threat maker

                                               Suspicious Package
Background sounds:
___ Street Noises       ___ Voices
___ House Noises        ___ Static             What is suspicious?

                                        BOMB – Evacuate Building
 No return address                      – Call UPD (See page 2)
 Possibly mailed form a                RADIOLOGICAL – Limit
  foreign country                        Exposure – Don’t Handle –
 Postmarked location                    Evacuate – Call UPD
  different from return                 BIOLOGICAL – Isolate
  address.                               Package – Isolate Exposed
 Excessive postage                      From Others– Call UPD
 Misspelled words                      CHEMICAL – Isolate the
 Address to title only or               Package –Evacuate – Call
  incorrect title with name              UPD
 Unexpected
 Badly typed or written               You know your own work
 Protruding wires                     routine and environment better
 Lopsided, Rigid, and/or              than anyone. Objects that are
  bulky                                clearly out of place or that
 Strange Odor                         match the profile of suspicious
                                       letters and packages described
 Excessive tape or string
                                       above may potentially contain
 Oily Stains, Crystallizations,
                                       explosive devices (this may
  and/or Discolorations
                                       also include briefcases or
                                       backpacks, packages left
What should you do?
                                       unattended etc.). If any doubt
                                       is raised, use your best
 Handle with care – do not            judgment and call UPD.
  shake or bump
 Isolate and look for
 Don’t open, smell or taste
 Treat it as suspicious! Call
  UPD (See Page 2)

If parcel is open and/or a             Civil Disturbance
threat is identified

Most campus                             Threats to your safety or
demonstrations are peaceful.            property

 Notify the UPD immediately             Immediately report any
  if you receive information –            threat to UPD by dialing 911
  factual or rumored – of a               or (408)924-2222
  demonstration or any other             Quietly alert other coworkers
  form of civil disobedience             Lock all doors.
  that is planned or in                  Lock filing cabinets and
  progress in your building or            desks and shutdown
  area.                                   computers that contain
 Continue your normal                    important data or
  activities.                             information.
 Avoid confrontations or                If you do not feel safe,
  provoking demonstrators.                evacuate the building (See
 If a disturbance occurs, call           page 3).
  the University Police                  UPD will assess the
  Department (UPD) by dialing             situation and act a
  911 or by any of the other              necessary.
  methods mentioned on page              Never attempt to detain or
  2. To avoid inflaming a                 confront any person
  situation, use a private office         suspected of such violations
  or area away form the                   – report information to a
  demonstration to make your              UPD officer or your
  call.                                   supervisor.
 Stay away from windows.                If a class, lecture or
 If an explosion occurs, find            laboratory is disrupted,
  cover immediately – other               immediately report the
  explosions may also occur.              incident by calling UPD (see
                                          page 2).


Be Prepared!                            o Food (Canned, such as
                                          tuna in water – avoid
You may not be able to drive              highly salted foods.)
home. Protect your loved                o Essential medications
ones, your property and your            o Tools to close water and
peace of mind – be prepared.              gas shut-off valves
                                        o Cash (Banks and ATMs
 At work have stout walking              may not be available).
  shoes and any supplies you
  need to walk home. Make             Indoors
  sure bookcases, filing
  cabinets, and other objects         Get under a sturdy desk or
  that may tip or fall are            table – Duck, Cover and Hold
  properly secured to a stud          on until the shaking stops. Or,
  beam in the wall. Know              seek refuge along an interior
  where your department first         wall. Wait tow or three minutes
  aid kit is kept. Have a             before exiting any building.
  working flashlight.                 Avoid walls with windows
 At home, have on hand               (flying glass), falling objects
  basic emergency supplies            from shelves and overhead
  including:                          hazards such as light fixtures.
  o Portable radio with fresh         Doorways are not necessary
     batteries and spares (also       safe places.
     consider acquiring a hand
     cranked or solar powered         Outdoors
  o Flashlights with extra            Move quickly away from
     batteries                        buildings – watch out for
  o First aid kit and handbook        objects falling from roofs and
  o Water (at least 1 gallon          walls – utility poles, power lines
     per person per day for 3         and overhead hazards such as
     days) or (3 gallons per          tree limbs. You should
     person.)                         assume all downed power lines
                                      are energized or “hot.”

(Earthquakes continued)                    campus radio station KSJS
In an Automobile                           (90.5 FM).
                                          Activate the Building
Stop as soon as possible in a              Evacuation (Fire) Alarm if
safe place. Avoid over head                the building is on fire or
structures and utility lines.              requires evacuation due to
Remain in your vehicle – it                another hazard.
provides substantial shelter.             Assist disabled persons. Do
                                           not move injured persons
After the Initial Shock                    unless there is an urgent
                                           threat to their lives – in such
Report damages to your                     cases, move injured only as
Building Evacuation Team                   far as necessary for their
member, who should relay the               safety (usually the nearest
information in writing by runner           stairway landing or ground
to the University Police                   floor exit). Do not separate
Dispatcher. Do not use                     wheelchair bound persons
campus or blue light                       from their chairs. Do not
telephones (if working) to                 use elevators – in a fire they
report any situation that is not           can become death traps.
a life threatening emergency.              Notify the Building
                                           Evacuation Team of the
Be especially alert for hazards            numbers and locations of
including gas leaks, fire,                 casualties and disabled.
broken or downed utility lines,           Stay away from building
or spilled chemicals.                      entrances until the all clear
                                           is given. Do not smoke.
 Do not turn on room lights or           Always check in with you
  any computer or electrical               supervisor before leaving
  equipment or use an open                 the area or University.
  flame if a gas leak is                  If requested, assist Building
  suspected.                               Evacuation Team members,
 For emergency instructions               University police or other
  and information turn to the              emergency personnel.

(Earthquakes continued)
 Do not reenter a building            To learn more about personal
  until the emergency alarm is         and family preparedness:
  silenced. The Senior                 contact your city Office of
  Building Coordinator and             Emergency Services or the
  UPD will jointly determine           American Red Cross. You can
  when it is safe to reenter a         also visit the UPD Web Site At
  building.                   and click
                                       on the Emergency
Telephones                             Preparedness button.

 Pay telephones are                     YOU SHOULD ALWAYS
  considered an essential               EXPECT AFTERSHOCKS!
  service and will be one of
  the first services restored.
 Carry a pre-paid telephone
  card for emergency calls.
 If you do not get a dial tone
  immediately, do not hang up
  redial. The telephone
  company equipment will
  return you to the bottom of
  the “queue” list. If the dial
  tone is not available, be
  patient, it may take several
  minutes to get one.
 Have an out-of-state contact
  for all family members.
  Make sure everyone knows
  to check in with the contact
  – while you may not be able
  to dial across an earthquake
  affected region long-
  distance telephone service
  may not be affected.

Fire Safety                               appropriate for the type of fire
                                          (do not use a CO2 or water
Report all fires to the University        extinguisher on an electrical
Police Department by dialing              fire).
911, blue light telephone, or by
other means (page 2).                     Most general-purpose
                                          extinguishers are rated ABC
If an evacuation is required,
know and refer to Building                  A. Suitable for use against
Evacuation procedures in this                  ordinary solid materials
book (page 3).                                 such as wood, fabric, and
 Alert others nearby and                   B. Suitable for use with
  evacuate the area. If it is                  flammable liquids such as
  safe to do so, close doors                   solvent or paint
  and windows to help contain               C. Suitable for use with
  the fire.                                    electrified electrical
 Activate the Fire Alarm at                   equipment
  the first sign of fire. The
  sooner the alarm is                     If you have even the slightest
  activated, the more time                doubt, get out.
  others have to get out of the
  building                                Remember P.A.S.S.

Fire Extinguishers                           Pull the pin from the
                                              handle for the
I you are not trained to use a                extinguisher.
fire extinguisher do not attempt             Aim the nozzle of the
to put out a fire. Just pull the              extinguisher at the base
fire alarm and get out.                       of the flames.
                                             Squeeze the handle.
If you are trained and believe               Sweep the stream of the
that you can safely suppress                  extinguisher material
a fire – Be sure the                          across the base of the
extinguisher you use is                       fire.

(Fire Safety continued)

   Size up the situation
    before you take action.
    Make a quick plan.
   Make sure you have a
    clear line of escape
    before you tackle a fire.
   Do not fight a fire single
    handedly – always have a
    buddy or partner with a
    fully charged extinguisher
    in direct physical contact
    with you as you approach
    and leave or retreat from
    a fire. Your buddy should
    watch for hazards, make
    sure your line of retreat
    remains clear and be
    prepared to back up, if

Hazardous Materials                      to give the UPD
                                         dispatcher as much
Know and always follow all               detailed information as
laboratory or work rules,                possible (exact location,
policies and procedures                  type and quantity of
governing the use for                    material etc.)
hazardous materials                     Do not use any water or
including the use of personal            chemical fire retardant
safety or protective                     unless you are specifically
equipment.                               trained and authorized –
                                         they ma produce
Employees have the right to              poisonous fumes.
know about hazardous                    Only authorized personnel
materials they use or may be             with appropriate training,
exposed to. If you have any              material, and approved
questions refer to the                   personal safety and
appropriate Material Safety              protective equipment
Data Sheet (MSDS) or consult             (respirators, self
your department or unit safety           contained breathing
officer of Illness & Injury              apparatus, exposure
Prevention Program                       suits) should clean up or
coordinator.                             attempt to mitigate
                                         hazardous materials
In the event of any chemical,            incidents.
nuclear, or biological material
spill or release, immediately…

   Alert other to evacuate
    the area and seal it off to
    prevent the spread of
   Dial 911 or use a blue
    light telephone to notify
    the University Police
    Department. Be prepared


If an evacuation is required
know and refer to Building
Evacuation procedures in this
book (see page 3).

Contaminated Persons

   If you know or suspect
    that an individual or group
    is contaminated by a
    hazardous material isolate
    them in a safe,
    comfortable location as
    close to the scene to the
    incident as possible
    without subjecting them or
    yourself to additional
    exposure to additional
    threats such as fire or
    falling objects. If possible,
    record names and other
    identifying information.
   If possible, record names
    and other identifying
    information. Give this
    information to the
    University Police
    Department or authorized
    university personnel.
   Begin first aid and
    decontamination as soon
    as possible.

Workplace Violence                           office staff members of
Model Policy                                 the date and time of the
                                             visit and the role each
The procedures fall into two                 staff member is to play
categories:                                  during the visit.
   Preparation for a visit                 The administrator in
    when the individual is                   charge will arrange to
    known to be potentially                  notify surrounding offices
    dangerous.                               as appropriate of the need
   Those situations that arise              for vigilance and what
    when the individual                      police protection has been
    becomes dangerous                        arranged.
    during a visit to the office.
                                         In the event an individual
Preparations that can be made            becomes threatening or violent
when a member of the office              with no prior notice:
staff has a scheduled
appointment with a visitor                  Call for police response or
known to be potentially                      use a panic button if
dangerous.                                   available.
                                            If a panic button is
   The staff member must                    activated and sounds an
    first consult with the                   alarm elsewhere in the
    administrator in charge.                 office, an administrator
   The administrator will                   will immediately
    develop a plan for                       determine the source of
    vigilance and/or police                  the alarm and take
    protection if necessary.                 appropriate action.
    Decisions will be made as               If a panic button is
    whether the appointment                  activated, office members
    should or should not be                  will still telephone police
    kept because of potential                as directed to provide
    danger.                                  additional information to
   The administrator in                     the responding officers.
    charge will notify other

 To obtain help for                     assemble a team as
  colleagues: It is                      appropriate.
  appropriate to further                Care should be taken to
  access the situation                   not unnecessarily disturb
  before calling the police or           other in the office or to
  while waiting for the                  cause unneeded panic.
  arrival of the police, call
  the front office (or other
  designated location) and
  use the code word TEAM
  (or other designated code
  word). Preferably the
  code will be used in a
  message not alerting the
  subject of your concern,
  such as “May I consult
  with Mr. Team” etc.
 You may decide to tell the
  acting out individual that
  you are summoning
  assistance, however the
  code word should still be
  utilized so as to alert other
  office members to the
  nature of the need for
 When an office member
  becomes aware of a
  request using the
  designated code word for
  assistance, that office
  member will immediately
  notify the administrator in
  charge and other office
  members in order to

Kidnapping, Violent or                    The nature of the incident
Criminal Behavior                         Location where the
                                           incident occurred and (if
A safe University is                       different) your present
everyone’s responsibility                  location
   Reasonable caution and                Description of the
    care must be taken in any              person(s) and/or vehicles
    major urban area.                      etc. involved
   Be alert to suspicious                Description of property
    persons and situations.                involved
   If you are uncomfortable
    walking on campus after            If you are a Witness
    dark, use the Safety
    Escort service.                        Do not take unnecessary
   Know the location of blue               risks.
    light telephones -- in an              Call UPD immediately and
    emergency, simply                       be prepared to give as
    knocking a blue light                   much information as
    telephone off its hook will             possible
    bring University Police                Assist police with any
    officers to investigate.                additional or new
If You Are a Victim                        Ask other witnesses to do
                                            the same.
If you become the target of an            
assault, robbery, theft, overt         In Case of a Sniper or
sexual behavior or aggression          Shooter
etc. do not take any
unnecessary risks!                        Take cover -- if you can
                                           shelter in a room with a
Notify the University Police               lockable door do so
Department by dialing 911 or               immediately.
go to any blue light telephone            Use any concealment
as soon as possible. Be                    available.
prepared to tell the police:

   Call UPD at 911 or use               Avoid provocative
    any blue light telephone, if          remarks. Hostage takers
    you can safely do so.                 may react explosively and
   Cooperate with police and             violently.
    fire personnel.                      Physical resistance or
   Stay away from windows.               direct challenges may
   If you hear shots being               cause your captors to
    fired, do not go out into a           injure you or others.
    hallway or corridor to               Do not physically resist or
    investigate.                          struggle with hostage
                                          takers unless you believe
                                          you are in danger of
If you are Taken Hostage                  losing your life otherwise.
                                         Escape attempts – do so
   Stay as calm as possible.             only if you believe your
    Remember, law                         life is in immediate danger
    enforcement’s first priority          and you have carefully
    is your safe, speedy                  weighed your chances for
    release.                              success.
   Observe and remember                 Try to establish rapport
    as much detail about                  with hostage takers – by
    hostage takers as you                 becoming a person, rather
    can. (Dress, physical                 than an object, to them
    descriptions, speech,                 you increase your
    mannerisms etc.)                      chances of getting out of
   Do not discuss what                   a situation safely.
    action the University or
    others may take to rescue
   Watch for any situation
    you can exploit to your
   Comply with your captor’s
    directions as best you

Safety Escort Program                   Who are Safety Escorts?

The Safety Escort Program is            Safety Escorts are SJSU
an escort service for students,         students who have been
faculty, staff and campus               carefully selected by the
visitors to and from campus             University Police Department
locations from 6:00 pm to               and then trained to serve fellow
12:00 am, on week nights.               students as evening escorts.
Escort service by police                They are equipped with radios
officers is made possible at            so that they may communicate
other times on an availability          immediately with University
basis. Radio equipped Safety            Police Officers and
Escorts provide service for             Dispatchers. Safety Escorts
those who must go from                  are identifiable by the photo ID
building to building or to their        they all must wear. Safety
cars alone after dark. You may          Escorts are student employees
request an escort by calling            of the University Police
(408)924-2222 or from any               Department trained to patrol
Blue Light or Elevator Phone.           the buildings and grounds of
                                        the campus to report
                                        suspicious activity to the
                                        University Police.

Personal Safety Tips                     On Campus or Campus Area
                                          Avoid isolated places at
At Home                                    night.
 Make sure side yards,                   Do not travel alone, if
  garage areas and grounds                 possible. If you must do so,
  are well lit.                            let someone know your
 Leave a spare key with a                 destination and expected
  trusted neighbor, friend or              time of arrival. The
  relative rather than hidden              University Police
  under a doormat or over a                Department provides a
  doorway.                                 Safety Escort service – call
 Lock windows and doors                   (408)924-2222 or use blue
  that are accessible to the               light phones
  outside. Pull shades or                 Walk with a purposeful
  drapes after dark – don’t                stride. Use well lighted
  advertise you are home                   walkways.
  alone.                                  Use public transit for long
 Do not give out personal                 distances rather than
  information or make                      walking. Wait with other
  appointments over the                    people, if possible. Do not
  telephone.                               stand close to the curb while
 Install a door viewer and use            waiting.
  it before opening your door             If you are accosted, yell
  to strangers. Never admit a              “Fire!” rather than “Rape!” or
  stranger unless you are                  “Help!”
  absolutely certain about
  them – you may wish to call            In Your Office
  to verify identification they           Each office environment is
  present.                                  different. UPD crime
 List only initials or your last           prevention specialists will
  name on mailboxes,                        assist in evaluating your
  telephone directories etc.                work environment and
                                            suggesting ways to
                                            maximize your safety.

 If your department has a             Sexual Assault
  “panic alarm”, know its
  location and how to activate         If you are the Victim of
  it.                                  Sexual Assault
 If you work alone, after
  hours or on weekends call             Remain as calm as possible.
  UPD at 924-2222 to advise              Look for any situation you
  patrol officers of your                can exploit to your
  presence. Be sure to call              advantage. Your primary
  when you leave.                        objective is to survive the
                                         attack and minimize injuries
In Your Car                              to yourself.
    Park only in well lighted          Escape as soon as you can.
     areas                              Fight back, if possible. If a
    Walk to your car with keys          gun, knife or weapon is held
     ready.                              to your head or throat
    Check your back seat                struggling or attempting to
     before entering your car.           escape may not be possible
    Keep doors locked at all            or even advisable. In such
     times.                              cases you may be
    If you have a breakdown,            compelled to go along or
     raise your car hood, put            even cooperate with your
     on your emergency lights            attacker until an opportunity
     and remain in the car with          to escape presents itself.
     doors locked. If someone            Remember, staying alive is
     stops to offer help, stay           your greatest concern.
     with your car -- ask them          Be as observant as possible
     to telephone the police or          – any information you
     a tow service.                      provide police on your
    Do not hitchhike or pick            assailant’s dress, speech,
     up hitchhikers.                     mannerisms, means of
                                         escape etc. will be useful in
                                         their investigation.

 If you are on campus, dial            After an alleged sexual
  911 or go to any blue light            assault incident occurs, the
  telephone immediately.                 university will assist the
 Do not shower or discard               victim in changing academic
  torn, soiled or stained                and on-campus living
  clothing etc.                          situations if so requested
 The victim of a sexual                 and if such changes are
  assault should make every              reasonably available.
  attempt to preserve any
  physical evidence of the             Medical and other support
  assault. This includes not           Services
  showering, or disposing of
  any damaged clothing, or             There are a number of
  other items that are present         excellent departments,
  after or during the assault.         agencies and organizations
  UPD will work with specially         both on campus and off ready
  trained members of the               and able to provide a broad
  Valley Medical Center to             range of medical, emotional
  obtain a medical exam for            and other support services.
  the victim.                          The University Police
 The University Police, will          Department will provide
  immediately initiate a               compassionate, caring
  criminal investigation of a          assistance in arranging for any
  reported sexual assault.             services you may need.
  Every effort will be made to
  criminally prosecute                 If you become the victim of a
  perpetrators of sexual               sexual assault on or off
  assault. Disciplinary actions        campus:
  may be also imposed on
  recognized individual                 GET to a safe place
  students, student                     CONTACT the University
  organizations, and/or                  Police Department (or your
  university faculty and staff           local police if off campus)
  found responsible for a               CONTACT someone you
  sexual assault.                        trust to be with you – or ask

    the police dispatcher to do               Next Door, Solutions to
    so for you.                                Domestic Violence
   Do not shower, bathe,                      (408) 279 – 2962
    douche, change or destroy                 Community Solutions
    clothing.                                  (South County)
   Do not clean or straighten                 (408) 683 – 4118
    up the area.                              Asian Women’s Home
   University Police Officers will            (408) 975 – 2739
    call for an ambulance or
    assist the victim in making            SEXUAL ASSAULT 24-HOUR
    other arrangements for                 LINES:
    prompt medical attention as               Mid-Peninsula YWCA
    appropriate.                               Rape Crisis Center (North
   Remember, the University                   County)
    Police Department accepts                  (650) 493 – 7273
    reports of criminal activity in           YWCA Rape Crisis
    confidence. This particularly              (Central)
    applies to crimes of sexual                (408) 287 – 3000
    violence and allows the                   South County Rape Crisis
    victim to report through a                 (408) 779 – 2115
    third party and/ o r remain
    anonymous. SJSU students               VICTIM/WITNESS
    may obtain 24-hour crisis              ASSISTANCE
    counseling services from the              Victim Center
    Student Counseling                         (408) 295 – 2656
    Services by telephoning                   Advocate in the Office of
    UPD at 924-2222.                           the District Attorney
                                               (408) 792 – 2546
Domestic Violence 24 Hour
Help Lines:                                SANTA CLARA COUNTY:
   Support Network for                       Office of the District
    Battered Women                             Attorney: Main Office
    (800)572 – 2782                            (San José)
                                               (408) 299 – 7500

Utility Failure, Electrical            (90.5 FM) will broadcast
Outages                                emergency information.

California’s energy situation           Know your general work
may result in scheduled power            area and any areas you
outages of roughly 2 hour                frequent. Know evacuation
duration (or unplanned events            routes and emergency exits
of indeterminate duration) for           and have a personal plan to
the foreseeable future. Since            deal with blackouts.
SJSU operates its own co-               Notify the University Police
generation power plant, most             Department by dialing 911
SJSU buildings should not be             or using any blue light
affected. However, some main             telephone of any situation
campus facilities that depend            that may require police, fire
on off-campus energy                     or medical attention.
providers will be affected.             If telephones are not
                                         working, send a runner or go
By day                                   to the University Police
                                         Department public safety
Open blinds, drapes or shades            dispatch center (UPD
to maximize available light.             Building at 7th and San
                                         Salvador streets) to report
By night or if you are in an             an emergency situation.
interior area                           Buildings will not routinely
                                         be evacuated in case of a
Go carefully to a stairwell or           power outage.
area where there is emergency           Evacuate if you are so
light.                                   directed by your manager,
                                         UPD officers or Building
Stay calm. Loss of power                 Evacuation Team members.
usually is not destructive –            Do not activate the building
panic can be. Be prepared with           evacuation (fire) alarm
a flashlight at your desk. Your          unless there is a fire or life
unit should have a working               threatening situation
battery-operated radio. KSJS

  requiring notification of all            continue work in naturally
  building occupants.                      lighted areas, take breaks or
                                           go to lunch.
University Power Outage                   Managers and critical
Policy                                     operations personnel will
                                           remain on campus during
The University has an                      the power outage. Ask your
extensive plan to deal with                supervisor if you do not
power outages. If you are not              know if you are so
familiar with this policy ask              designated.
your supervisor for more                  Employees on campus
complete information. Some                 should return to their own
emergency-related aspects of               department as soon as
the policy include:                        possible so that they may be
                                           accounted for.
 Employees may not leave                 Employees should have a
  the University without                   home emergency plan for
  authorization of their                   power outages to provide
  respective vice presidents.              assurance family members
 Normal University lines of               and their homes are as safe
  authority will be used to                and secure as possible.
  inform employees of                     During times when planned
  decisions by the president               outages are expected,
  and executive management                 employees should dress
  (vice presidents and AVPs)               comfortably for the season.
  affecting continuation of                (Dress should remain
  University operations.                   professional.)
  (Normal generally means                 If advance notice of a power
  president/vice presidents to             outage is forthcoming,
  deans/department heads to                employees should
  managers/ supervisors to                 immediately “power-down”
  employees).                              all noncritical equipment and
 During outages of expected               turn out lights.
  short duration, managers                Long term situations or
  may authorize employees to               conditions will result in

  activation of the University’s        Ventilation Problems
  924-SJSU (408-924-7578)
  hotline.                              If smoke or odors come from a
                                        ventilation system, call 911. If
Elevator Failure                        necessary, stop all activities
                                        and evacuate the area.
Use the emergency telephone
located in the front of the             Notes:
elevator cab to call UPD. If the
elevator does not have an
emergency telephone or it is
not working, turn on the
emergency alarm on the
control panel to signal that you
need help.

Flooding or Plumbing Failure

Stop use of all electrical
equipment. Call 911 if the
situation appears serious. Call
the Facilities Development &
Operations (FD&O) Service
Desk (924-1990) to report
routine problems. Evacuate the
area if necessary.

Gas Leaks

Do not turn on electrical
lights or any electrical
equipment if you smell
natural gas!

Immediately stop all activities.
Call 911. Evacuate the area.
First Aid                                Remember Your ABC’s

Getting Emergency Help                   Airway - If a person has
If someone needs emergency               stopped breathing or is unable
care, contact UPD immediately            to breathe due to choking or
at 911 from a campus phone,              drowning he or she will die.
(408)924-2222 from your cell             The universal distress signal
phone, or from a blue light              for choking is to place both
phone. Be prepared to give               hands at your throat.
information about yourself, the
victim, and your location.                  If you notice someone
                                             apparently choking ask if
Protect yourself                             he or she can speak – if
It does the victim no good if                they can speak their
you become a victim yourself.                airway is at least partially
Prevent the exchange of body                 open.
fluids and be aware of any cuts             Perform the Heimlich
on your body especially your                 maneuver (abdominal
hands.                                       thrusts) to expel any
     Check for surrounding                  obstructions.
      hazards.                              Stop abdominal thrusts if
     Where gloves and avoid                 the person expels
      touching your face until               obstruction, starts
      you can properly wash                  breathing or coughing.
      your hands.                           If this fails and if you are
     Get First Aid and CPR                  qualified, give CPR and/or
      training to be prepared.               mouth to mouth
      First Aid and CPR training             resuscitation as
      is available at the Student            necessary.
      Health Center.
     Do not attempt to perform
      CPR if not properly

Bleeding - 95 percent of all          Circulation - “Restoring
bleeding can be controlled by         circulation” is another way of
direct pressure/elevation.            saying “treating for shock.”
                                      Signs of shock include rapid,
   Apply direct pressure to a        shallow breathing, cold, pale
    wound. Use a clean cloth          skin, and the inability to
    with a nonporous material         respond to simple commands
    on top and between                such as “Squeeze my hand.”
    wound and your hand.
    Add additional layers of             Lay victim on his or her
    cloth, papers or any other            back.
    material that will absorb            Elevate feet 6-10 inches
    blood as needed.                     Maintain an open airway.
   Apply pressure to the                Control obvious bleeding.
    artery above the wound if            Maintain body
    bleeding is heavy.                    temperature (e.g.ground
   Elevate the injured body              and victim with a blanket)
    part, if possible, to slow           Do not give someone who
    loss of blood.                        may be suffering from
   Keep pressure on wound                shock anything to eat or
    until help arrives.                   drink.
   Use a tourniquet only as a
    last resort.

Terrorism                               The FBI categorizes five types
                                        of potential terrorist threats.
San José State University is a          Biological, Nuclear, Incendiary,
very unlikely target for both           Chemical, and Explosive
international and domestic              (B-Nice).
terrorism. That doesn’t mean
terrorism would not affect our             Biological agents can be
campus if San José’s                        dispersed by aerosol,
government buildings or                     ingestion, skin contact, or
downtown area was attacked.                 injection. This category
                                            contains viruses, bacteria,
In the event of an act of                   and natural toxins.
terrorism, the University Police           The manufacturing of a
Department will make a                      Nuclear Bomb is time
detailed evacuation                         consuming, expensive,
announcement over patrol car                and require large,
public address systems.                     complex labs and
                                            factories so the threat of a
Designated campus                           nuclear explosion is very
emergency shelters                          low. A more genuine
                                            threat comes from the use
Art Building                                of dirty bombs which is an
Campus Village                              explosive designed to
Duncan Hall                                 spread radio active
Engineering Building                        material.
Event Center                               An Incendiary device is
Health Building                             designed to start a fire. It
MLK Library                                 could be mechanical,
Science Building                            electrical, and even
Sweeney Hall                                chemical. On September
                                            11, 2001 the explosion did
                                            not cause the collapse of
                                            the World Trade Center, it
                                            was the burning of the

 Chemical agents are                Important sources of
  chemicals that cause               University emergency
  discomfort or disrupt              information
  human body functions. A
  sign of chemical attack is         (408) 924-SJSU is a hotline
  a large amount of people           that is activated when a major
  suddenly getting sick for          emergency occurs.
  no apparent reason. In
  most cases of chemical             KSJS (90.5 FM) broadcast
  attack, getting away form          emergency information during
  the source is sufficient to        power outages and other
  begin recovery.                    emergencies.
 Explosives are the most            SJSU Building Evacuation
  common terrorist threat.
  70 percent of all terrorist
  attacks involve
  explosives. Explosives
  destroy by creation a lot
  of heat and gas in an
  extremely short amount of

Emergency Procedures                    References:
Handbook Prepared By:                   The Red Cross for information
Calvin Lee                              on First Aid
Emergency Preparedness
Student Assistant                       The Federal Bureau of
                                        Investigation for information on
Acknowledgements:                       terrorism
Many thanks to…
                                        The Community Emergency
André L. Barnes                         Response Team Manual for
      UPD Chief of Police               Earthquake and Fire Safety
William M. Coker                        information
      UPD Operations Captain
Ronald Hackenberg                       If you would like to see a
      UPD Support Services              particular subject added to the
      Lieutenant                        next edition of the San José
Claire Kotowski                         State University Police
      Executive Assistant to the        Department Emergency
      Chief of Police                   Procedures Handbook, please