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JESSE KENDALL firstname.lastname@example.org 123 Elm Street • Hagerstown, MD 21741 • Home (301) 555-5555 • Mobile (301) 444-4444 HUMAN RESOURCES EXPERTISE Dedicated and passionate about developing positive employee relations and exceeding organizational goals. Highly skilled and experienced in recruiting, training, and performance management. Excellent problem solving, communication and interpersonal skills. History of successful interaction within diverse groups, comfortable and effective with professionals at all levels, and adept at peacefully resolving conflicts. —————————————— PROFESSIONAL EXPERIENCE —————————————— ABC, LLC, Hagerstown, MD 20xx – 20xx Human Resources Generalist: Efficiently performed all functions related to human resources including benefit administration, performance management, recruiting, training, and staff development. Paid diligent attention to staff relation matters and employee needs. DELIVERED RESULTS: • Facilitated turnaround of underperforming division by personally coaching General Manager on efficient labor allocation, employee scheduling and staff management practices. • Reduced employee turnover rates by establishing clear policy / procedure guidelines and providing effective conflict management. • Increased administration efficiency by spearheading conversion to web-based payroll processing applications and outsourcing transaction-based business processes. BCD, INC., Hagerstown, MD 20xx – 20xx Human Resources Assistant: Managed all human resource functions during a period of growth from 300 to 1,000 employees. Improved employee relations; supported recruiting, training, retention, HRIS, worker’s compensation, benefits, and payroll administration. DELIVERED RESULTS: • Wrote and published Policy and Procedure Manual. • Developed and delivered training programs on all topics related to company policies. • Maintained EEO and Labor Law compliance. —————————————————— EDUCATION —————————————————— Bachelor of Arts in Human Development, XYZ College, Hagerstown, MD • 20xx GPA: 3.70 (CUM LAUDE) —————————————————— AFFILIATION —————————————————— Society for Human Resources Management (SHRM) • 20xx – Present ———————————————— TECHNICAL SKILLS ———————————————— Microsoft Office (Word, Excel, Outlook, PowerPoint) Internet Explorer, Ultipro (HRIS)
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