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Chamber of Commerce Offers Leadership Training WAKE UP ALEXANDRIA_

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Chamber of Commerce Offers Leadership Training WAKE UP ALEXANDRIA_ Powered By Docstoc
					Volume 39, Issue 7                  Exciting News From Your Extraordinary Chamber of Commerce                                         July 2007


                r f
       Chamber of Commerce    e                                                       E       N       N
                                                                                 KNUTE NELSON CHOSEN FOR R
                                                                                      S              N     D
                                                                               BUSINESS & APPRECIATION AWARD
           s          p
      Offers Leadership Trainingg                                            The Alexandria Lakes Area Chamber of Commerce and the Alex-
        Quality, Well Trained Employees Are A                                andria Area Economic Development Commission annually salute
       Business Owner’s Most Valuable Resource                               the area’s manufacturing and business industries during Minne-
                                                                             sota’s Manufacturing and Technology Week. Knute Nelson, the
As a business owner or manager, you know it is top quality employ-           recipient of the 2007 Business and Industrial Appreciation Day
ees that help make you successful. You understand the importance             Award, will be honored at the Business and Industrial Luncheon
of developing strong leadership in your staff. Let the Alexandria            on Wednesday, October 31st at Arrowwood Resort & Confer-
Chamber of Commerce be your leadership development partner!                  ence Center.
Leadership Alexandria is a comprehensive, 8 month leadership                 For information on promoting your business as part of this event,
training program consisting of an integrated series of classes. The          please call Carol Wenner (320-763-3161) or Patrick Kalina (320-
program will teach students about the history of Douglas County,             763-4545).
education trends, economic vitality trends in our area, the impact of
the government process, and skills to lead. In essence, we build                            ,       S d         )
                                                                                        FOOD, FRIENDS and FUN(DS)
community leaders, and have been doing so through Leadership
Alexandria for 16 years!                                                               The Past Presidents of the Alexandria Chamber of
                                                                                       Commerce are gearing up for their annual “Friends
Applications and a full brochure will be sent to business leaders in mid               of the Runestone Museum Dinner” on Wednes-
to late July. I encourage you to review the materials and consider         day, August 8th. For over 20 years the Past Presidents have
utilizing this excellent training program to help you develop your VIP’s   held an event to raise funds for continuing improvements to the
(very important people). The deadline for registration is Septem-          Runestone Museum and for Dollars for Scholars.
ber 7th, 2007 with the full program kicking off in October. For more       Several Past Presidents will don their chefs hats and grill delicious
information, please call the Alexandria Chamber of Commerce at             steaks for those “friends” attending this fun steak fry held at Fort
(320) 763-3161.                                                            Alexandria. The evening begins with a social hour at 5:30 pm,
                                                                           dinner at 6:30 and entertainment will follow. A drawing will be held
     K     R       R   R     E
  MARK YOUR CALENDAR FOR THESE                                             at 7:15 pm where participants can win up to $1,000 in chamber
                                                                           bucks, and you don’t have to
                G
        UPCOMING EVENTS:                                                   be present to win. Tickets are
     t         e p             a
August 3 Wake Up Alexandria @ Garden Centern       r                       $100 per couple and can be
August 8 Past Presidents Fundraiser @ Fort Alexandria
     t       t          s            r       t           a                 purchased from a Chamber
August 14 Community Live & Learn, St. Mary’s Church
     t 4             y     e          , .      s                           Past President, Runestone
           2 pm & 7 pm -- Amanda Gore, Speaker                             Museum board members or
August 24 Lunch n Learn, 11 am - 1 pm, ATC
     t 4       h         , 1 m          ,    C                             at the Chamber Office.
                                                                                                                Pg 2   Member Spotlight —
          “Demographics That Impact Our Community’s Future”
                                                                                                                       Dale Carnegie Training
                                                                                                                Pg 3    Director’s Column
                               E P
                            WAKE UP ALEXANDRIA!                                                                 Pg 4    Buziness Buzz
                  Garden Center is hosting the August “Wake Up Alexandria” on Friday,
                                                                                                                Pg 5-6 Get To Know Your Chamber
                  August 3rd from 7:30 - 8:30 am. Join your fellow chamber members for coffee, rolls
                  and some fun networking. For just $1 each attendee is given an opportunity to tell            Pg 7    New Chamber Members
                  something newsworthy about their business or an event they are involved in.
                  Don’t forget, we’ll be drawing for the “Pot of Gold”, but you must be present to win!         Pg 8    June Ambassador Visits



   Mission Statement: “We will promote the Alexandria Lakes Area as the ultimate destination to live,
       work, play and prosper through public promotion and member and information services.”
                206 Broadway • Alexandria, MN 56308 • (320) 763-3161 • www.alexandriamn.org
Norman & Associates, located in Edina, MN, is licensed to offer Dale Carnegie Training in the metropolitan areas of Minneapolis
and St. Paul; the state of Minnesota; and northwestern Wisconsin. Classes are offered throughout the area. Norman & Associates
provides innovative training solutions of the highest quality, applying time-tested principles to measurably improve confidence, com-
munications, and interpersonal skills of individuals, teams and organizations.

They have attracted a team of dedicated individuals who are committed to the continuous improvement of the delivery of all Dale
Carnegie Training programs. In addition to their comprehensive schedule of open enrollment offerings, their Corporate Solutions
Division accounts for 40% of their business. Norman & Associates highly experienced team specializes in helping organizations
define their staff development needs by conducting needs analysis; provides senior management consultation and coaching, and
tailors training to help you meet your strategic objectives.

Who We Are

Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-
based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and
improve their performance in order to build positive, steady, and profitable results.

Dale Carnegie's original body of knowledge has been constantly updated, expanded and refined through nearly a century's worth of
real-life business experiences. The 160 Carnegie Managing Directors around the world use their training and consulting services
with companies of all sizes in all business segments to increase knowledge and performance. The result of this collective, global
experience is an expanding reservoir of business acumen that their clients rely on to drive business results.

Headquartered in Hauppauge, New York, Dale Carnegie Training is represented in all 50 of the United States and over 65 countries.
More than 2,700 instructors present Dale Carnegie Training programs in more than 25 languages. Dale Carnegie Training is dedi-
cated to serving the business community worldwide. In fact, approximately 7 million people have completed Dale Carnegie Training.
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills
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ing is recognized internationally as the leader in bringing out the best in people.

                                                                      Dale Carnegie Training & Relationships
                                                                      In an ongoing global survey on customer satisfaction 99 per-
                                                                      cent of Dale Carnegie Training graduates express satisfaction
                                                                      with the training they receive.

                                                                      Dale Carnegie Training has partnered with Microsoft Corpora-
                                                                      tion and their Office 2000 Power Point software package to
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                                                                                For more information, please contact:

                                                                               Ric Cole, Area Manager
                                                                               Office: 800-450-1391
                                                                               Mobile: 218-839-2434
                                                                               Email:     rick_cole@dalecarnegie.com
                                                                               Web:       www.minnesota.dale.carnegie.com
                                                                  2
                   From the Director:



                        “What we're all striving for is authenticity, a spirit-to-spirit connection.”
                                                                                    Oprah Winfrey (1954 - ), O Magazine

Have you ever been traveling in a distant place, only to feel yourself inexplicably drawn to another traveler through a conversa-
tion, a smile, or a shared experience? It has happened to me in places as far away as Tokyo, Japan; as I stood under the big
golden lantern for the “photo opp” at the Asakusa Temple marketplace, I looked up to see an American wearing a “University of
Minnesota – Crookston” sweatshirt. With 28 million people living in Tokyo, the odds of that happening seem somewhat incredi-
ble. I’m sure similar things have happened to you when you have traveled outside our region; yet when it happens, we connect.

One of the things I most respect about the Alexandria Lakes Area and our Chamber of Commerce is how we connect with each
other. Whether it is our early morning networking events called Wake Up! Alexandria, a quarterly luncheon, an educational semi-
nar for our members, the Business & Industrial Appreciation Day luncheon, or the Chamber of Commerce Annual Banquet – we
connect, both professionally and even on a personal level. It is somewhat easier to do business with someone with whom you
feel connected. Perhaps it comes from living in a smaller city, but I’m not certain that is the only reason. Even those who have
relocated here from larger cities tell me that one thing they most value about our community and our chamber of commerce is the
ability to connect through our “people network”.

One of the newer ideas our local chamber is currently pursuing is connecting young business professionals. In the past few
years, there has been a significant increase in young business professionals in the Alexandria Lakes Area. These young profes-
sionals (YP’s for short) are smart, well-educated, entrepreneurial, and committed to our community. They have self defined their
age group as 20’s to early 30’s. They are visionary, and have lived in other places prior to relocating to Alexandria. Without
question, this YP group understands the value of service and connecting, and they want to make a difference in this community.
Watch for more information in upcoming publications about this exciting new development, and if you personally know a young
professional who might wish to be more involved in this group, please let me know of them, or let them know of this group’s possi-
ble formation.

I realize it may sound trite, but I believe that connecting with others, both in and out of the workplace, begins by connecting with
ourselves. I am a fan of yoga practice, partially because it connects me with that inner voice. I’ll leave you this month with a re-
flection shared by my favorite yoga instructor. It’s called “Connect”.


                 “Connect. Do nothing else. Send silver strands of light from your heart to all those
                 you love. Do the same to those you love less. Connect with people over pizza and
                 beer. Next time, hold the pizza and beer and just connect. Connect without talking.
                 Or ask enough questions so you can discover the connection. Feel the unmistakable
                 attraction to the person who grew up in your hometown. Sing together, laugh together
                 and look for shooting stars together. Find the connection that transcends race, religion
                 and relationships. Don’t ask why it does, just connect.”


Coni McKay, Executive Director




                                                                  3
                                                                                     O          S       E      ”
                                                                                   TWO BUSINESSES RECEIVE “ALEX” AWARDS




    The Holiday Inn Alexandria has recently named two new key
managers. Jenniffer Rugani is the new director of sales. Jenniffer
moved to Alexandria from Ft Lauderdale, Florida where she was the
assistant director of catering at the Sheraton Suites. Jenniffer can be
reached at 320.763.6577 or jrugani@hialexandria.com

Allie Lea is the new director of catering. Allie is originally from Hoffman.
After living in Savannah, Georgia she returned back to the area in the fall
of 2005. She has been with the Holiday Inn Alexandria in various ban-
queting positions since November 2005. Allie can be reached at
320.763.6577 or alea@hialexandria.com.

Madison Hospitality Group, LLC, based in Brainerd, MN, professionally              Ron’s Warehouse was the recipient of one of the Beautification Awards
operates the hotel. Madison Hospitality Group is a management com-                 given at the Chamber Quarterly Luncheon on June 8th.
                                                                                   Receiving the award were Brian Sletto & Ron Sletto of Ron’s Warehouse
pany that operates hotels and restaurants for third parties, entities owned
                                                                                   and Scott Kluver of Innovative Builders who did the work on the remodeling
by the partners of Madison Hospitality Group, LLC, and other investors.            project.

     Dr Jen Hoven will soon start working at the Alexandria Veterinary
and Pet Care Center. Hoven, who grew up in Alexandria, received her
bachelor of science degree in biology from the University of Minnesota-
Duluth in 1998 and her degree in veterinary medicine from the University
of Minnesota in 2007. As part of her training, she completed externships
at Pet Crossing Animal Hospital and Dental Clinic and with veterinary
ophthalmologist Dr. Robert Larocca and at Westonka Animal Hosptial and
Laser Surgery Center. In addition to general medicine and surgery, Dr.
Hoven has special interests in working with sporting dogs and dentistry.

      Doherty Employment Group and Doherty Staffing Solutions have
recently been designated as Woman Business Enterprises (WBE) by the
Women’s Business Enterprise National Council. Being certified as a
WEB signifies that the companies are an independent business concerns
that are at least 51 percent owned and controlled by one or more women.
WBENC certification is accepted by more than 700 corporations, repre-
senting America’s most prestigious brands, as well as government enti-
ties at the state, local and federal levels. Headquartered in Edina and             The Minnesota Lakes Maritime Museum was the recipient of the
founded in 1980, Doherty provides a wide range of employment-related                second Beautification Award. The Maritime Museum Board of Direc-
services including HR Outsourcing, payrolling, temporary contract and               tors received the award from Coni Mckay, Director and Yvonne Kinney-
                                                                                    Hockert, Chair of the Board of Directors.
full-time staffing. An office is located in Alexandria.

      Congratulations to Patricia Gustafson who recently celebrated 30
years as a full-time employee with Tillitt McCarten Johnson and Hase-
man Ltd. “Pat has been a tremendously loyal and dedicated legal assis-
tant for us. Her commitment to our clients over the past 30 years has
been outstanding,” said attorney Paul Johnson. Gustafson worked for 10
years primarily with attorney Paul McCarten in the area of personal injury
litigation and has worked for the past 20 years primarily with attorney Paul
Johnson in the areas of corporation, cooperatives, general business mat-
ters and real estate.




  Please send your business information to the Alexandria Lakes                      The Chamber Staff rode in style to Mini Institute, a day-long seminar
             Area Chamber of Commerce by email to                                    held on June 14th in St. Cloud. Providing the stretch limo service
                                                                                     was Chamber member Dan Amor, the owner of Fantasy Limousine
                   geastley@alexandriamn.org
                                                                                     of Willmar.


                                                                               4
                                                 2007
                             Duffers
                             Delight
                                                                                                                www.awakethelakes.com
                                                                                             Thank you to our major sponsors:                Ellingson’s
Thank you to our Major Sponsor:                  Thank you to our 19th Hole                  Elden’s Food Fair                               Harry’s Portable Sanitation
Unicel                                           Sponsors!                                   H Boyd Nelson/Budweiser                         Rudy’s Redeye Grill Staff
                                                 Henry's Foods                               Echo Press                                      Runestone Community Center
Thank you to this year’s Team/Hole               H. Boyd Nelson                              Cool 94.3 FM and KIKV 100.7 FM                  Runestone Museum
Sponsors:                                        Viking Coca Cola                            KSAX TV                                         UBC
Unicel (Team & Hole)                                                                         KXRA Radio                                      Sysco
Arrowwood (Team & Hole)                          Thank you to our Hole-in-One                Charter Media                                   West Central Sanitation
KIKV-FM/KULO 94.3 (Team & Hole)                  Sponsors!                                                                                   Viking Speedway & Bert Pexsa
Elden's Food Fair (Team & Hole)                  Juettner Motors                             And we couldn’t have done it without            Zion Boy Scout Troop #420
Bremer (Team & Hole)                             Lee Motors                                  the cooperation and support of:                 Plus all of the folks that volunteered their time!
Holiday Inn (Team & Hole)                        Steinbring Chevrolet                        Alexandria City Park Department
Widseth Smith Nolting (Team & Hole)                                                          Alexandria City Police Department               And a Huge Thank You to our RibFest Teams:
Pete's County Market (Team & Hole)               Thank you to the following golf courses     Alexandria Light and Power                      Brenton Engineering
Klimek Bros. Well Drilling (Team & Hole)         that donated to this year's raffle:         Alexandria Street Department                    Exterior Designs
Sprint PCS (Team & Hole)                         Arrowwood Resort                            American Laser Cut Grafix                       Westridge Shores Resort-2nd Place Amateur Division
Glenwood State Bank (Team & Hole)                Alexandria Golf Club                        Brian Boutain & Local Level Marketing           John Davis
Steinbring's (Team)                              Pezhekee Nat'l Golf Course                  Businesses along 2nd Avenue                     Echo Press-1st Place Amateur Division
Alexandria Clinic (Team & Hole)                  Red Rock Golf Course                        Douglas County Historical Society               IBR Realty
U S Bank (Team & Hole)                           Nordic Trails Golf Course                   Douglas County Lakes Association                Rudy’s Redeye Grill
Credit Bureau of Alexandria (Team & Hole)        East Mile Nine Golf Course                  Douglas County Parks Department & Al Lieffort   Rose City BBQ-1st Place Professional Division
Tastefully Simple (Team & Hole)                  Pine Ridge Golf Course                      Douglas County Sentenced to Serve Crew          R & P Gourmet
UPS Store (Team & Hole)                                                                      Douglas County Sherriff’s Posse                 Plus all of our RibFest Judges!
Spectrum Printing-Design-Apparel (Team & Hole)   And of course, thank you to our             Downtown Merchant’s Association
King Solutions (Team & Hole)                     host golf course:
Cowing Robards (Team & Hole)                     Alexandria Golf Club                                                             Wishes to thank our major sponsors:
Alexandria Dockworks (Team & Hole)                                                                                                SunOpta
Garden Center (Team & Hole)                      Congrats to this year’s winners:                                                 Bremer
1st State Bank of Alex (Team & Hole)                                                                                              Douglas Machine
Bluebird Shopper/Media Rep's (Team & Hole)       Open Division                                                                    Brenton Engineering
Viking Coca Cola (Team)                          Networks for H.I.R.E./Sid's Electric                                             Hilltop Lumber
State Bank & Trust (Team & Hole)                                                                                                  ORB Management
Henry's Foods (Team)                             Couples Division                                                                 Wisper Wireless
ITW Heartland (Team & Hole)                      Alexandria Dockworks                                                             Bernick’s Pepsi
Charter Media (Team & Hole)                                                                                                       Alexandria Chamber of Commerce
Chamber Board Team (Team)                                                                                                         Alexandria Technical College
H. Boyd Nelson (Team)                                                                                                             Henry’s Foods
Innovative Builders (Team & Hole)
American National Bank (Team)                                                                                                                 And we also couldn’t have done it without
Networks for H.I.R.E./Sid's Electric (Team)                                                                                                       the cooperation and support of all the
Viking Savings Association (Team)                                                                                                                       people and groups listed under
Echo Press (Team)                                                                                                                                          the Awake the Lakes heading
IBR Realty (Hole)                                                                                                                                              above and our wonderful
Central Office Solutions (Hole)                                                                                                                                             volunteers!




                                                         www.VikinglandBandFestival.com
 We could not host this great competition without these                                          And without these terrific marching band programs,
                 generous sponsors:                                                                          there would be no parade!
Platinum Level                                   Silver Level                                                Band Names and Competition Classes
Wal-mart                                         Pete’s County Market                      Jefferson HS                      Host Sauk Rapids Rice (1st Place Class AAA) AAA
ITW Heartland                                    Lee Motors                                Long Prairie Grey Eagle           A    Willmar                                AAA
Alexandria Hotel & Hospitality                   Martinson Insurance                       Bertha Hewitt                     A    Henry Sibley                           AAA
Henry’s Foods                                    Harry’s Portable Sanitation
                                                                                           Winona Cotter (1st Place Class A) A    Buffalo                                AAA
Excellent Multimedia                             West Central Sanitation
Echo Press                                       Marching.com                              Kerkhoven Murdock Sundburg A           Park Center (1st Place Class AAAA) AAAA
                                                 Indigo Signworks                          New York Mills                    A    77 Lancers                             AAAA
Gold Level                                       Alexandria Golf Cars                      Montevideo                        A    St. Cloud All City                     AAAA
Sprint/Embarq                                                                              Albany                            AA   Osseo                                  AAAA
Unicel                                           Thank You!                                St. Michael Albertville           AA   Maple Grove                            AAAA
Eckroth Music                                                                              Waconia (1st Place Class AA)      AA         Peoples Choice: Waconia
Bernick’s Pepsi
Holiday Station Stores
                                                                                           Fergus Falls                      AA       Grand Champion: Park Center
                                                                                           Onalaska                          AA
                                                                                                                                                      See you in 2008!
A Look Back on the Chamber’s 2007 Big Community Events!
                        E O    R      T       R
                  WELCOME TO OUR NEWEST CHAMBER MEMBERS!




Jill Marciniak                                                                  Southpaw Signs Inc.
Jill Marciniak pictured with Membership Team Jeanne Batesole, Abby              Paul Bendel, Owner; Parker Bendel, Cheri Lasky, Owner and Kim Walker,
Kleinschmidt, Brent Schoenberg, Tom Leary, Katie Perry and Deb Cole             staff. (Not pictured Mark Luedeke, Owner)
1806 Rachel Drive       Alexandria    (320) 760-2030                            925 Hwy 29 North       Alexandria   (320) 762-9933
(Individual Member)                                                             (Signs)




                                                                                                                     Friends Forever Retreat
Lennes Bros. Electric, Inc.
                                                                                                                     Lori Barker & Sherry Schmidt;
Brian Lennes, Mike Lennes, owners; pictured with Coni McKay, Chamber
                                                                                                                     pictured with Lee Helgenset of
Director and Lee Helgenset of the Membership Team
                                                                                                                     the Membership Team
2605 Aga Drive, Ste. 7   Alexandria     (320) 762-1500
                                                                                                                     904 Co. Road 56         Garfield
(Electrical Contractors)                                                                                             (763) 323-4759
                                                                                                                     A retreat facility nestled among
                                                                                                                     10 beautiful wooded acres.
                                                                                                                     An Ultimate Crafter’s Weekend
                                                                                                                     Getaway -- Accommodates 12
                                                                                                                     people and completely furnished.


                                                                              Mount Carmel Ministries
                                                                           Gary Benedict, Marketing Director pictured with Carol Wenner, Membership
                                                                           Coordinator
                                                                           800 Mount Carmel Drive NE      Alexandria     (320) 846- 2744
                                                                           (Retreat Facility)




                                                                       7
                                                     E          R      S
                                                  JUNE AMBASSADOR VISITS




    STUDIO 78 PLATINUM DESIGN, New Location                                                           NOONAN SPORTS SPECIALISTS, New Business
    Duwayne Johnson, Owner; Laura Head, Heather Elmer & Colleen Bott                                  Justin Schlichting & Mike Hawes, Owners with Ambassadors Ed Smith
    with Ambassadors Kathy Pesta and Ed Smith                                                         & Kathy Pesta
    410 30th Avenue East    Alexandria (320) 762-6551                                                 503 Hawthorne Street, Suite 400    Alexandria   (320) 808-9632




                                                                                                    Special Event Bridal, New Owner
    Maurice’s recently had a Ribbon Cutting Ceremony opening their new                              Jody Meade (Owner), Robin Prescott & Tracy Capistrant
    “16 to 24 Shop”. Ambassadors Dan Zimny and Linda Roles were on                                  pictured with Ed Smith, Bev Clausen-Kieffer & Kathy Pesta of
    hand to greet the staff -- Toniya Nelson, Kari Wols, Angie Halverson and                        the Ambassadors
    Karin Miller.                                                                                   2715 State Hwy 29 South      Alexandria     (320) 762-0633




CHAMBER HORIZONS, UPSA 330070, is published monthly by
the Alexandria Lakes Area Chamber of Commerce, 206 Broadway,
Alexandria MN 56308; (320) 763-3161; Fax (320) 763-6857.

Subscription rate: $15.00 of your membership dues pays for your
newsletter subscription. Periodicals postage paid at Alexandria,
MN 56308                                                                           Board of Directors

Postmaster: Send address changes to Chamber Horizons,                              President . . . . . . . . . . . . . . . . . . . . Yvonne Kinney-Hockert (Consulting Solutions)
                                                                                   Past President . . . . . . . . . . . . . . . . . Christine Schroeder (Merrill Lynch)
206 Broadway, Alexandria MN 56308
                                                                                   1st Vice President . . . . . . . . . . . . . . .Tom Jacobson (Swenson Lervick Swenson Jacobson)
                                                                                   Treasurer . . . . . . . . . . . . . . . . . . . . . .Marie Rutten (Bremer Bank)
                                                                                   Secretary . . . . . . . . . . . . . . . . . . . . Carl Langner (Douglas Co. Abstract)

                                                                                   Al Crowser (Alexandria Light & Power)                        Diann Drew (Echo Press)
                                                                                   Larry Zilliox (Country Garden B & B)                         Deena Steffl (Target)
                                                                                   Karen Henrikson (Unicel)                                     Gary Christianson (ITW Heartland)
                                                                                   Julie Critz (School District #206)                           Tim Hunt (Alexandria Clinic)
                                                                                   Mark Vanderwerf (Cullen’s Home Center)                       Amy Parod (Arrowwood Resort)
                                                                                   Dave Lambert, (3M Abrasives Plant)                           Reed Becker (Widseth Smith Nolting)

                                                                                   Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Coni McKay
                                                                                   AAEDC Liaison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jason Murray
                                                                                   Newsletter Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ginny Eastley

                                                                               8

				
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Description: Dale Carnegie, American relationships guru, the founder of modern Western education in human relations. The book, published in 1936, "human weakness", 70 years has been the Western world of the Bible as one of social skills. In 1912 he founded the Carnegie training to teach people to interpersonal communication and stress management skills.