Accountant II

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					                                             ACCOUNTANT I

Department:                  Finance and Accounting
Reports To:                  Accounting Supervisor
Job Type:
Pay Grade:                   9
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
 Operates individual accounting processes.

                                              JOB DUTIES

    •   Process and analyze financial information from process module and prepares journal entries to
        accounts, such as general ledger accounts, documenting business transactions.
    •   Reconcile subsidiary ledgers to the G/L.
    •   Assist customers, vendors and employees with the technical process issues.
    •   Monitors systems processing and modifications for accuracy and submits recommendations for
        improvements.
    •   Prepares withholding, Social Security, and other payroll tax reports.
    •   Compiles financial data to support individual general ledger process balances for annual audit.
    •   Prepares adjusting journal entries to general ledger accounts as needed.
    •   Assists in the research of fluctuations between actual and projected operations as requested.
    •   Process payments for residents that are sent directly to Frost Bank or through Western Union
        (download files, import files and post)
    •   Assists with training if accounting staff.
    •   Generate and review Renta1 Statements, payment processing and other reports for accuracy
        before interfacing with general ledger.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Accounting, Finance, or
related field and two (2) years experience in accounting; or an equivalent combination of education and
experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised7/10/2007
                                          ACCOUNTANT II

Department:                  Finance and Accounting
Reports To:                  Accounting Supervisor
Job Type:
Pay Grade:                   11
Exempt/ Non-Exempt:          Exempt


                                        SUMMARY
Prepares financial and regulatory reports in the maintenance of SAHA Accounting Operations.

                                       JOB DUTIES

   •   Compiles and analyzes financial information and prepares journal entries to account documenting
       business transactions and prepares reports.
   •   Facilitates the year-end close process with internal and external auditors serving as a liaison to
       external auditors. Manage the audit/assurance process by assisting with audit fieldwork and
       reviewing and/or preparing audit work papers.
   •   Collect appropriate data and prepare all necessary reports for the Housing and Urban Development
       Department (HUD) and other regulatory parties and assist in the training of accounting staff and
       assessing accounting policies, procedures, financial reports and internal controls.
   •   Perform month-end closings to include posting accruals, reconciling bank accounts, and tracking
       cash flows.
   •   Monitor compliance with debt convent, trusts, loan, and other regulatory agreements.
   •   Provide assistance and information vital to the decision-making process to senior accounting staff
       and management.
   •   Prepares contractual and Regulatory financial accounting reports to external investors and other
       parties.
   •   Prepare internal and external financial statements, including cash flow statements, on an annual
       basis. Complete year-end tasks including posting accruals and finalizing annual reconciliations.
   •   Preparation of statistical analyses and identifies financial areas requiring analysis. Assist the
       budget process by researching fluctuations between actual and projected operations.
   •   Adheres to Government Accounting Standards Board (GASB), Housing and Urban Development
       (HUD), and other regulatory and contractual financial accounting and reporting requirements.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Accounting, Finance, and
three (3) years of experience in accounting.


                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.



                                                                                             Revised7/10/2007
                                     ACCOUNTING MANAGER

Department:                   Finance and Accounting
Reports To:                   Director of Finance and Accounting
Job Type:
Pay Grade:                    17
Exempt/ Non-Exempt:           Exempt

                                              SUMMARY
 Develops, directs and plans all the accounting processes, procedures, and policies.

                                              JOB DUTIES

    •   Oversee and direct all the accounting and financial administrative functions.
    •   Oversee and direct regulatory and financial reporting and compliance.
    •   Direct planning and budgeting.
    •   Direct and Coordinates with all levels of management to gather, analyze, summarize, and prepare
        recommendations regarding financial plans, acquisition activity, new business planning, trended
        future requirements, government requirements, and operating forecasts.
    •   Develop and coordinate preparation of economic reports on subjects such as rate of return,
        depreciation, working capital requirements, investment opportunities, investment performance,
        and impact of governmental requirements.
    •   Plan and coordinate audits with external auditors.Hire, train, and retain competent employees.
        Oversee, implement, and evaluate internal controls and best practices.
    •   Develop and conducts special studies to analyze complex financial actions and prepares
        recommendations for policy, procedures, controls, or actions.
    •   Other duties as assigned.

                                             EDUCATION

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Accounting, Finance,
Business or related field and four (4) years experience with two (2) in management; or an equivalent
combination of education and experience equal to eight (8) years.

                                   LICENSES/CERTIFICATIONS

CPA CMA, CIA, or CFA preferred. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Head of one department and, or a major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                              ACCOUNTING SUPERVISOR
Department:                  Finance and Accounting
Reports To:                  Director of Finance and Accounting
Job Type:
Pay Grade:                   14
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Performs supervisory, administrative, accounting and technical work of considerable difficulty involved
in the major accounting functions of the Housing Authority.

                                             JOB DUTIES
    •   Ensures compliance with covenant, loan agreements, HUD and other regulatory and contractual
        requirements.
    •   Meets with staff in other divisions to provide assistance in budgetary, accounting, internal
        controls and data processing matters.
    •   Prepares, maintains and reviews accounting books, records, ledgers, and vouchers in a timely and
        accurate manner to assure compliance with regulatory requirements and generally accepted
        accounting principles.
    •   Makes assignments, schedules work flow, reviews completed work, and provides technical
        assistance to the staff in the areas of HUD and other agencies accounting procedures and
        generally accepted accounting principles, internal controls, accounting/auditing, data processing,
        accounts receivable, and statistical activities.
    •   Reviews technical, legal and regulatory documents to assess the nature and substance of the
        agreements and its accounting treatment and reporting requirements.
    •   Designs and manages administrative and financial systems process improvements.
    •   Schedules external audits, review supporting documentation for financial statements and provide
        technical assistance to independent auditors.
    •   Adapts conventional accounting and record keeping functions to computerized accounting
        processes.
    •   Works on special projects as directed by upper management.
    •   Prepares and submits various scheduled and special reports, budgets, records and statistical
        information for presentation to the President and CEO, Board of Commissioners, HUD and
        others, as may be necessary to assure regulatory compliance and/or assist in organizational
        decision making.
    •   Prepare narrative reports that are consolidated into the annual audit reports for various
        companies.
    •   Research authoritative literature for proper treatment of economic transactions and record
        transactions for multiple companies.
    •   Manages the preparation of internal and external financial statements including cash flow
        statements and review for deviations from expected results and unusual patterns in operations.
        Explain such results to resolve any open concerns of independent auditors and/or management.
    •   Other duties as assigned.




                                                                                              Revised7/10/2007
                                     EDUCATION/EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Accounting, Finance or
related field and three (3) years experience with at least one (1) year management in the areas of Public
Housing, Section 8, HUD programs, non-profit corporations, partnerships, and corporate and partnerships,
and corporate and partnership tax filings in accordance with federal and state requirements or an
equivalent combination of education and experience equal to seven (7) years.

                                    LICENSES/CERTIFICATIONS

CPA, CMA, CIA, or MBA or MPA preferred. Texas Class “C” driver’s license at the time of placement
and be insurable by the Housing Authority’s liability and fleet carrier.

                                MANAGEMENT RESPONSIBILITES

Supervision is direct or through work leaders or assistants, typically with a subordinate group of up to ten
(10) employees. Estimate personnel needs and assign work to meet completion dates in accordance with
established schedules. Supervise, coordinate and review the work of assigned staff. Recommend
candidates for employment, conduct performance evaluations and salary review for assigned staff and
apply company policies.




                                                                                                Revised7/10/2007
                          ACCOUNTING SUPERVISOR, SENIOR

Department:            Finance and Accounting
Reports To:            Director of Finance and Accounting
Job Type:
Pay Grade:             16
Exempt/Nonexempt:      Exempt

                                          SUMMARY

Manages and supervises administrative, accounting and technical work of considerable difficulty
involved in the major accounting functions of the Housing Authority.

                                         JOB DUTIES

   •   Meets with staff in other divisions to provide assistance in budgetary, accounting, internal
       controls and data processing matters.
   •   Makes assignments, schedules work flow, reviews completed work, and provides
       technical assistance to the staff in the areas of HUD and other agencies accounting
       procedures and generally accepted accounting principles, internal controls,
       accounting/auditing, data processing, accounts receivable, and statistical activities. Will
       mange work of accounting supervisors as well as other accounting staff.
   •   Designs and manages administrative and financial systems process improvements.
   •   Prepares, maintains and reviews accounting books, records, ledgers, and vouchers in a
       timely and accurate manner to assure compliance with regulatory requirements and
       generally accepted accounting principles.
   •   Adapts conventional accounting and record keeping functions to computerized
       accounting processes.
   •   Works on special projects as directed by upper management.
   •   Prepares and submits various scheduled and special reports, budgets, records and
       statistical information for presentation to the President and CEO, Board of
       Commissioners, HUD and others, as may be necessary to assure regulatory compliance
       and/or assist in organizational decision making.
   •   Reviews technical, legal and regulatory documents to assess the nature and substance of
       the agreements and its accounting treatment and reporting requirements.
   •   Manages the preparation of internal and external financial statements including cash flow
       statements and review for deviations from expected results and unusual patterns in
       operations. Explain such results to resolve any open concerns of independent auditors
       and/or management.
   •   Prepare narrative reports that are consolidated into the annual audit reports for various
       companies.
   •   Schedules external audits, review supporting documentation for financial statements and
       provide technical assistance to independent auditors.
   •   Ensures compliance with covenant, loan agreements, HUD and other regulatory and
       contractual requirements.
   •   Research authoritative literature for proper treatment of economic transactions and record
       transactions for multiple companies.
   •   Other duties as assigned.
                                                                                      Revised7/10/2007
                                EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in
Accounting or Financial Management; or, an equivalent combination of education and
experience and four (4) years accounting experience with two (2) years management, in Public
Housing, Section 8, HUD programs, non-profit corporations, partnerships, and corporate and
partnership tax filings in accordance with federal and state requirements; or, an equivalent
combination of education and experience equal to eight (8) years.

                               LICENSES/CERTIFICATIONS

CPA, CMA, CIA or MBA or MPA preferred. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                           MANAGEMENT RESPONSIBILITIES

Supervision is direct or through work leaders or assistants, typically with a subordinate group of
up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned
staff. Recommend candidates for employment, conduct performance evaluations and salary
review for assigned staff and apply company policies.




                                                                                     Revised7/10/2007
                                  ADMINISTRATIVE ASSISTANT I

Department:                   Assisted Housing Programs
Reports To:                   Property or Department Manager
Job Type:
Pay Grade:                    3
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY

Performs major administrative work for one or more divisions or other designated work units; sets up
appointments, provides information to callers and otherwise relieves professional staff of administrative
work and business detail. Work is performed under established policies and office procedures.

                                              JOB DUTIES

     •   Types and/or composes correspondence, requisitions, memoranda, budgets, newsletters, flyers,
         statistical work, and other documents.
     •   Acts as receptionist by screening calls, answering general inquires from other employees,
         residents and the public, in person and over the phone and referring calls to other employees or
         agencies when needed.
     •   Proofread and edit all correspondence for signature by Vice President and/or senior staff.
     •   Processes and maintains voucher and logs for payment.
     •   Maintains appointment and meeting calendars, makes necessary meeting and travel arrangements
         when required.
     •   As necessary audits employee payrolls and keep time and attendance information.
     •   Requisitions and maintains inventory of office supplies and equipment.
     •   Deals with highly confidential/sensitive correspondence.
     •   As necessary prepares replies to routine correspondence.
     •   Receives and routes mail and prepares outgoing mail.
     •   Gathers data from files and other sources and types reports.
     •   Develops and maintains filing systems as required.
     •   Organizes and prepares information for monthly Board and Committee Meetings.
     •   As necessary coordinates office activities such as new employee orientation, and new software
         training.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED. One (1) year of secretarial and clerical work experience.

                                    LICENSES/CERTIFICATIONS

Typing test certification with a minimum of 40 net words per minute preferred. Texas Class “C” driver’s
license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance
carrier.




                                                                                              Revised7/10/2007
                                ADMINISTRATIVE SPECIALIST II

Department:                  Assisted Housing Programs
Reports To:                  Property or Department Manager
Job Type:
Pay Grade:                   5
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY

Performs major administrative work for one or more divisions or other designated work units; sets up
appointments, provides information to callers and otherwise relieves professional staff of administrative
work and business detail. Work is performed under established policies and office procedures.

                                             JOB DUTIES
    •   Types and/or composes correspondence, requisitions, memoranda, budgets, newsletters, flyers,
        statistical work, and other documents.
    •   Acts as receptionist by screening calls, answering general inquires from other employees,
        residents and the public, in person and over the phone and referring calls to other employees or
        agencies when needed.
    •   Proofread and edit all correspondence for signature by Vice President and/or senior staff.
    •   Processes and maintains voucher and logs for payment.
    •   Maintains appointment and meeting calendars, makes necessary meeting and travel arrangements
        when required.
    •   As necessary audits employee payrolls and keep time and attendance information.
    •   Requisitions and maintains inventory of office supplies and equipment.
    •   Deals with highly confidential/sensitive correspondence.
    •   As necessary prepares replies to routine correspondence.
    •   Receives and routes mail and prepares outgoing mail.
    •   Gathers data from files and other sources and types reports.
    •   Develops and maintains filing systems as required.
    •   Organizes and prepares information for monthly Board and Committee Meetings.
    •   As necessary coordinates office activities such as new employee orientation, and new software
        training.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. Two (2) years of increasingly responsible secretarial and clerical
work experience required.

                                   LICENSES/CERTIFICATIONS

Typing test certification required. Minimum 45 net words per minute preferred. Texas Class “C” driver’s
license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance
carrier.




                                                                                              Revised7/10/2007
                           ADMINISTRATIVE SPECIALIST II-LEGAL

Department:                  Legal
Reports To:                  Chief Legal Officer
Job Type:
Pay Grade:                   5
Exempt/Nonexempt:            Non-exempt

                                              SUMMARY

Performs all administrative and general secretarial work for Legal department; maintains attorney’s
calendars, provides information to callers and otherwise relieves officials of clerical work and business
detail. Work is performed under established policies and office procedures.

                                             JOB DUTIES

   •   Types and/or composes correspondence, requisitions, memoranda, budgets, petitions, and other
       documents by computer insuring proper format and grammar.
   •   As necessary, takes and transcribes dictation using shorthand or transcription equipment to prepare
       for pleadings, motions, correspondence and other documents.
   •   Receives and routes mail prepares outgoing mail and maintains records of incoming action items
       and follows up to assure timely replies or action.
   •   Utilizes JDE system to enter staff time and attendance information. delivers originals to Finance
       dept. maintains records for department.
   •   Acts as receptionist by screening calls, answering general inquires from other employees and the
       public, in person and over the phone and referring calls to other employees or agencies when
       needed.
   •   Develops and maintains filling systems as required. Keeps log of files received and returned.
       Insures files kept in locked area.
   •   Maintains appointment and meeting calendars, makes necessary meeting and travel arrangements
       when required. Keep staff apprised of required attendance
       at court, hearings, meetings, evictions, and the like.
   •   Requisitions and maintains an inventory of office supplies and equipment. Requests payment for
       fees to Justice and County Courts.
   •   Gathers data from files and other sources and types reports, responds to Freedom of Information
       requests and insures proper format and grammar.
   •   Receives, logs, processes and distributes a variety of reports such as court suits; Freedom of
       Information requests, grievances, and EEO complaints.
   •   As necessary prepares replies to routine correspondence.
   •   As necessary maintains contracts with outside agencies (social services agencies).
   •   As necessary coordinates office activities.
   •   Prepares and maintain a variety of reports; which are prepared by collecting and compiling
       existing information into standard format although some information may have to be summarized
       and/or prepared in a non-standard format.
   •   Maintains various logs such as: legal suits filed, federal registers received, grievances/EEO
       complaints received and Freedom of Information requests.
   •   Processes invoices/expense reports and coordinates to accounts payable.
   •   Handle confidential and sensitive materials in a professional and trustworthy manner.
   •   Other duties as assigned.

                                                                                             Revised7/10/2007
                                    EDUCATION/EXPERIENCE

High School Diploma or GED. Two (2) years of increasingly responsible secretarial and clerical work
experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” drivers license at the time of placement and be insurable by the Housing Authority’s
liability and fleet carrier.




                                                                                            Revised7/10/2007
                             ADMINISTRATIVE SPECIALIST, SENIOR


Department:                   Assisted Housing Programs
Reports To:                   Department Manager
Job Type:
Pay Grade:                    6
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY
Performs major administrative work for one or more divisions or other designated work units; sets up
appointments, provides information to callers and otherwise relieves professional staff of administrative
work and business detail. Work is performed under established policies and office procedures.

                                              JOB DUTIES
    •   Guides, monitors, trains and supervises Administrative Specialist I and II’s, works in a lead
        capacity.
    •   Types and/or composes correspondence, requisitions, memoranda, budgets, newsletters, flyers,
        statistical work, and other documents.
    •   Acts as receptionist by screening calls, answering general inquires from other employees,
        residents and the public, in person and over the phone and referring calls to other employees or
        agencies when needed.
    •   Proofread and edit all correspondence for signature by Vice President and/or senior staff.
    •   Processes and maintains voucher and logs for payment.
    •   Maintains appointment and meeting calendars, makes necessary meeting and travel arrangements
        when required.
    •   As necessary audits employee payrolls and keep time and attendance information.
    •   Requisitions and maintains inventory of office supplies and equipment.
    •   Deals with highly confidential/sensitive correspondence.
    •   As necessary prepares replies to routine correspondence.
    •   Receives and routes mail and prepares outgoing mail.
    •   Gathers data from files and other sources and types reports.
    •   Develops and maintains filing systems as required.
    •   Organizes and prepares information for monthly Board and Committee Meetings.
    •   As necessary coordinates office activities such as new employee orientation, and new software
        training.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associates in Business Administration required with three (3) years of increasingly responsible secretarial
and clerical experience; or, and equivalent combination of education and experience equal to five (5)
years.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Typing test certification required. Minimum 50 net words per minute
                                                                                             Revised7/10/2007
preferred.




             Revised7/10/2007
                                      ADMISSION MANAGER

Department:                  Property Management
Reports To:                  Director of Property Management & Maintenance
Job Type:
Pay Grade:                   12
Exempt/ Non-Exempt:          Exempt


                                         SUMMARY
Performs administrative, managerial and supervisory work of considerable difficulty involving the
planning, organizing and directing the waiting list for family and senior citizen housing developments and
subsidized scattered-sites homes, and newly constructed and/or acquired properties. Responsibility also
includes the administration of managing vacant units and offering these units to families that have been
approved for housing. Also responsible for reasonable accommodations transfers, and the development of
Polices and Procedures related to the Public Housing Division.

                                        JOB DUTIES

    •   Monitors the management of the Public Housing waiting list and reviews various reports and
        statistics produced by the housing developments and other organizational units.
    •   Provides counseling and guidance to staff members through discussions about performance or
        other job related problems
    •   Develops, coordinates and disseminates information relative policy and procedures development
        for newly modernized, recently acquired and constructed properties
    •   Meets with or responds by telephone or in writing to inquiries, complaints and /or other matters
        from various Federal and other governmental agency officials, community/civic groups to
        communicate SAHA goals, activities programs and position concerning low income housing.
    •   Monitors changes or trends in Federal, State and local laws and regulations affecting the housing
        programs by reading legislative reports, periodicals and related materials.
    •   Performs special administrative and managerial assignments for the Vice President to include
        coordinating with governmental contacts, and principle assistants as required.
    •   Ensures all departmental policies & procedures are up-to-date.
    •   Formulates daily, monthly, quarterly and other reports relating to property management through
        the Authority’s informational processing systems.
    •   Responds to inquiries, written and orally form SAHA staff, applicants residents, agencies, the
        general public and the media regarding SAHA, Federal, State and local regulations, policies,
        laws and procedures on housing and related matters.
    •   Markets the Public Housing Program to the community, ensuring that eligible populations are
        knowledgeable of the availability of the program.
    •   Prepare, submits and monitors annual budget.
    •   Other duties as assigned.
                                     EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Management or a
related field and two (2) years of housing experience at a management level; or, an equivalent
combination of education and experience equal to six (6) years.


                                                                                              Revised 5/3/2007
                                   LICENSES/CERTIFICATIONS

Certified Corporate Trainer, Public Housing Manager required. Texas Class “C” driver’s license at the
time of placement and must be insurable by the Housing Authority’s liability and fleet insurance carrier.
Have certification and can provide training to both internal and external audiences on the Public Housing
Waiting List Process, and other topics related to SAHA preferred. Certified as Public Housing Manager
preferred.

                               MANAGEMENT RESPONSIBILITES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised 5/3/2007
                                         ASSET MANAGER


Department:                  Real Estate Services
Reports To:                  Director of Real Estate Services
Job Type:
Pay Grade:                   17
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs supervisory/managerial work of considerable difficulty involving the acquisition, financial
analysis, development/construction, programmatic operations, portfolio asset management, property
management, and regulatory requirements of multi-family and single family residential rental housing
projects and “for sale” projects. Coordinates non-profit & federal funded projects with legal counsel,
senior staff, city council and neighborhood representatives. Oversees department staff, recommends
payments to consultants & general contractors on progress payments. Represents HA in all development
decision-making matters.

                                             JOB DUTIES

    •   Prepares, monitors and supervises assignments for in-house professional/technical and
        administration staff. Counsels and evaluates staff.
    •   Coordinates & Manages the flow of information required on a daily, weekly and monthly basis to
        assure compliance to contract specifications and compliance to all applicable SAHA, HUD,
        National, State and City requirements and to keep Vice Presidents and Contracting Officer
        informed of the status of construction work and to alert them to any problems related to the work.
    •   Supports the Vice President for Real Estate Services in the performance of major duties, assists
        in developing annual departmental budget, and in the absence of the Vice President serves as
        Acting V.P.
    •   Directs in-house professional staffs & Develops detailed technical instructions for the purpose of
        communicating to professional services consultants, the project scope and budget, required
        completion schedules, construction implementation schedules and to negotiate the final fixed fee
        on all professional services contracts.
    •   Reviews and recommends approval of pay estimates for completed work for both professional
        services contracts and construction contracts. Reviews and recommends for approval contract
        modifications. Coordinate project budgets with Finance.
    •   Plan, prioritize, assist and develop Five Year plan for federal funds to address capital
        improvements at Public Housing properties. Maintains competency in and monitors changes in
        federal, state and local laws and regulations economies, industries, and other factors that affect
        the affordable housing development process.
    •   Direct & Manage the process for selection of professional services to insure compliance with
        SAHA policy and State and Federal requirements which includes: advertising for statements of
        interest; receiving and organizing submittals; administering the preparations of preliminary
        evaluations of proposals and assisting the A/E selection committee in their ranking of firms and
        making recommendations to Board of Commissioners.
    •   Develop & analyze strategies for providing public and affordable housing to lower income
        residents including conventional, mixed-income and mixed-finance capital structures; for multi
        family and single family projects.
    •   Coordinate with SAHA departments, consultants and property management to assure that project
                                                                                             Revised7/10/2007
        design meets the housing needs of target populations and goals of the Housing Authority that
        projects are delivered on time and on budget. That projects comply with plans and specifications
        as well as federal, state and local funding requirements, and building codes.
    •   Coordinates the development and solicitation of general construction public bids: the invitation
        for bids, bidder’s package of information and the advertising of the project in print and visual
        media as per State laws and SAHA policy. Assists in public bid openings and manages the
        preparation of all documents required for submittal to Board of Commissioners and HUD prior to
        award of contract.
    •   Direct and manage all aspects of a development project throughout the preliminary design and
        construction phases of projects, coordinates with all project consultants and internal departments.
        Coordinates with property supervisor and managers on lease-up process and compliance with
        programmatic requirements.
    •   Chairs meetings to resolve and negotiate settlement to disputes before they become major
        problems, directs representation for SAHA on field inspections, substantial completion and
        project closeout activities.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Administration,
Finance, Accounting, Planning, Architecture, Law, Real Estate, or related field and four (4) years of
experience in the area of multi-family asset/property management including experience with transaction
management, finance, project management and project construction, development and portfolio
management preferred; or, an equivalent combination of education and experience equal to eight (8)
years.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                              Revised7/10/2007
                              ASSISTANT ADMISSIONS MANAGER

Department:                  Property Management
Reports To:                  Director of Property Management & Maintenance
Job Type:
Pay Grade:                   10
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY
Under the direction of the Admissions Manager the Assistant AOD Manager will perform administrative,
managerial and supervisory work of considerable difficulty involving the planning, organizing and
directing the waiting list for family and senior citizen housing developments and subsidized scattered-
sites homes, and newly constructed and/or acquired properties. Responsibility also includes the
administration of managing vacant units and offering these units to families that have been approved for
housing. Also responsible for reasonable accommodations transfers, and the development of Polices and
Procedures related to the Public Housing Division.

                                            JOB DUTIES

    •   Monitors the management of the Public Housing waiting list and reviews various reports and
        statistics produced by the housing developments and other organizational units.
    •   Develops, coordinates and disseminates information relative policy and procedures development
        for newly modernized, recently acquired and constructed properties
    •   Monitors changes or trends in Federal, State and local laws and regulations affecting the housing
        programs by reading legislative reports, periodicals and related materials.
    •   Ensures all departmental policies & procedures are up-to-date.
    •   Formulates daily, monthly, quarterly and other reports relating to property management through
        the Authority’s informational processing systems.
    •   Markets the Public Housing Program to the community, ensuring that eligible populations are
        knowledgeable of the availability of the program.
    •   Conducts monthly review of tenant files to include inspection records to ensure compliance with
        HUD Regulations and SAHA’s Administrative Plan. Review should pinpoint problems, such as
        the improper application of rules by staff members and from this review additional training can
        be requested and conducted.
    •   Conducts training to new employees to ensure the Housing Assistance Specialist will have a
        working knowledge of Section 8 HCV programs, and performs clerical and technical work in
        processing the required forms and documentation necessary to effectuate a Housing Assistance
        Programs Contract between tenants, owners, and SAHA.
    •   Conducts periodic desk audits on Housing Assistance Specialist to ensure compliance to
        procedures and established guidelines. Monitor daily operations to ensure compliance with
        security procedures.
    •   Reviews federal regulations in order to update policies, procedures, forms and the Administrative
        Plan as needed and reviews yearly revision of Administrative Plan. Will keep the Vice President
        abreast of these changes and assist in the training of staff on new procedures as required.
    •   Tracks changes in HUD Regulations via the Internet and will update management and staff on
        the pertinent changes.
    •   Develops some policies, procedures, forms, and other related documents for the Housing
        Assistance program.
                                                                                             Revised 5/3/2007
    •   Independently compose correspondence, reports, and memoranda for the assigned Vice
        President.
    •   Recommends new procedures and systems resulting from desk audits and regulation changes.
    •   Conducts training on how to operate our current software system to new and current employees
        as needed.
    •   Fills in for supervisory staff as needed to conduct informal conferences, new resident briefings,
        verification of preferences for new applicants, and assist customers in the lobby.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Management or a
related field, two (2) years of which in a supervisory capacity or an equivalent combination of education
and experience.

                                   LICENSES/CERTIFICATIONS

Certified Corporate Trainer, Public Housing Manager required. Texas Class “C” driver’s license at the
time of placement and must be insurable by the Housing Authority’s liability and fleet insurance carrier.
Have certification and can provide training to both internal and external audiences on the Public Housing
Waiting List Process, and other topics related to SAHA preferred. Certified as Public Housing Manager
preferred.

                               MANAGEMENT RESPONSIBILITES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels.       Has assigned budgetary
responsibilities.




                                                                                             Revised 5/3/2007
                                   ASSISTANT AOD MANAGER

Department:                  Property Management
Reports To:                  Director of Property Management & Maintenance
Job Type:
Pay Grade:                   10
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY
Under the direction of the Admissions Manager the Assistant AOD Manager will perform administrative,
managerial and supervisory work of considerable difficulty involving the planning, organizing and
directing the waiting list for family and senior citizen housing developments and subsidized scattered-
sites homes, and newly constructed and/or acquired properties. Responsibility also includes the
administration of managing vacant units and offering these units to families that have been approved for
housing. Also responsible for reasonable accommodations transfers, and the development of Polices and
Procedures related to the Public Housing Division.

                                            JOB DUTIES

    •   Monitors the management of the Public Housing waiting list and reviews various reports and
        statistics produced by the housing developments and other organizational units.
    •   Develops, coordinates and disseminates information relative policy and procedures development
        for newly modernized, recently acquired and constructed properties
    •   Monitors changes or trends in Federal, State and local laws and regulations affecting the housing
        programs by reading legislative reports, periodicals and related materials.
    •   Ensures all departmental policies & procedures are up-to-date.
    •   Formulates daily, monthly, quarterly and other reports relating to property management through
        the Authority’s informational processing systems.
    •   Markets the Public Housing Program to the community, ensuring that eligible populations are
        knowledgeable of the availability of the program.
    •   Conducts monthly review of tenant files to include inspection records to ensure compliance with
        HUD Regulations and SAHA’s Administrative Plan. Review should pinpoint problems, such as
        the improper application of rules by staff members and from this review additional training can
        be requested and conducted.
    •   Conducts training to new employees to ensure the Housing Assistance Specialist will have a
        working knowledge of Section 8 HCV programs, and performs clerical and technical work in
        processing the required forms and documentation necessary to effectuate a Housing Assistance
        Programs Contract between tenants, owners, and SAHA.
    •   Conducts periodic desk audits on Housing Assistance Specialist to ensure compliance to
        procedures and established guidelines. Monitor daily operations to ensure compliance with
        security procedures.
    •   Reviews federal regulations in order to update policies, procedures, forms and the Administrative
        Plan as needed and reviews yearly revision of Administrative Plan. Will keep the Vice President
        abreast of these changes and assist in the training of staff on new procedures as required.
    •   Tracks changes in HUD Regulations via the Internet and will update management and staff on
        the pertinent changes.
    •   Develops some policies, procedures, forms, and other related documents for the Housing
        Assistance Program.
                                                                                             Revised 5/3/2007
    •   Independently compose correspondence, reports, and memoranda for the assigned Vice
        President.
    •   Recommends new procedures and systems resulting from desk audits and regulation changes.
    •   Conducts training on how to operate our current software system to new and current employees
        as needed.
    •   Fills in for supervisory staff as needed to conduct informal conferences, new resident briefings,
        verification of preferences for new applicants, and assist customers in the lobby.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Management or a
related field, two (2) years of which in a supervisory capacity or an equivalent combination of education
and experience.

                                   LICENSES/CERTIFICATIONS

Certified Corporate Trainer, Public Housing Manager required. Texas Class “C” driver’s license at the
time of placement and must be insurable by the Housing Authority’s liability and fleet insurance carrier.
Have certification and can provide training to both internal and external audiences on the Public Housing
Waiting List Process, and other topics related to SAHA preferred. Certified as Public Housing Manager
preferred.

                               MANAGEMENT RESPONSIBILITES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                               Revised 5/3/2007
                ASSISTANT DIRECTOR OF ASSISTED HOUSING PROGRAMS

Department:                  Housing Assistance and Eligibility
Reports To:                  Director of Assisted Housing Programs
Job Type:
Pay Grade:                   18
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY
 Manages, directs, and coordinates the activities of the Assisted Housing Programs Department,
 including Section 8 Housing Choice Voucher, Moderate Rehabilitation, Shelter Plus Care and
 other affordable housing programs as well as the Inspections Department. Performs administrative,
 managerial, and supervisory work of considerable difficulty involving the planning, organizing, and
 direction of efforts to provide low-income housing through the affordable housing program.

                                            JOB DUTIES
    •   Monitors the management of the Housing Choice Voucher, Moderate Rehabilitation, Shelter Plus
        Care Programs and other ad-hoc programs by reviewing various reports and statistics produced
        by the Elite computer system, Senior Housing Assistance Specialist Team, Finance and other
        organizational departments.
    •   Responds to inquiries, written and orally, from SAHA staff, residents, landlords, agencies,
        media, and the general public regarding SAHA, Federal, State and Local regulations, policies,
        laws and procedures on housing and related matters.
    •   Addresses possible issues, concerns, and/or inquiries with officials, representatives and members
        of Federal, State, and/or Local government, news media, SAHA Board of Commissioners, and/or
        social and public service agencies.
    •   Provides statistics for information, decision-making, budgetary compliance requirements and/or
        monitoring purposes by reviewing a variety of fiscal and occupancy reports and records.
    •   Provides counseling and guidance to Housing Assistance Supervisors, Inspection Manager, Audit
        Manager, Fraud Investigator and other staff members through discussions about performance or
        other job related problems.
    •   Monitors timeliness and completion of re-certification and new applications.
    •   Conducts necessary training for Housing Authority personnel on existing, revised and new
        policies and procedures to assure understanding, compliance and effective implementation.
    •   Prepares reports and informational materials for submission by a Vice President or higher-level
        authority to the Board of Commissioners and HUD.
    •   Composes or amends present Administrative Plan, procedures, and other related material to
        assure currency and accuracy of information.
    •   Oversees the quarterly review of the Section Eight Management Assessment Program to monitor
        performance.
    •   Monitors changes or trends in Federal, State and Local laws and regulations affecting the
        Housing Choice Voucher program by reading legislative reports, periodicals and related
        materials.
    •   Coordinates with external auditors.
    •   Other duties as assigned.




                                                                                             Revised7/10/2007
                                     EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from an accredited four-year college or university in Business Management or a
related field and four (4) years of managerial experience, two (2) years which must have been in a
housing related field; or, an equivalent combination of education and experience equal to eight (8) years.

                                    LICENSES/CERTIFICATIONS

Section 8 Managers Certification. Certified as a Section 8 Manager by Nan McKay or other approved
agency. Texas Class “C” driver’s license and must be insurable by the Housing Authority’s liability and
fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Head of one or more departments or segments of the organization, with responsibility for working closely
with top management to establish broad plans that contribute to the development and implementation of
policies hat affect several functional areas. Has assigned budgetary responsibilities.




                                                                                              Revised7/10/2007
                         ASSISTANT HUMAN RESOURCES DIRECTOR


Department:                  Human Resources
Reports To:                  Director of Human Resources
Job Type:
Pay Grade:                   17
Exempt/ Non-Exempt:          Exempt


                                         SUMMARY
Plan, organize, coordinate, direct and control all Human Resources functions to include: recruiting,
benefits administration, employee relations, training, performance management and HRIS reporting.
Perform management functions in Risk Management safety training and coordination of Worker’s
Compensation/FMLA administration. Act as department Director in the absence of the Director.

                                        JOB DUTIES
    •   Participates in development of policy and processes, strategic planning initiatives, and other
        projects and committees. Acts as department Director in the absence of the Director.
    •   Provide objective guidance to other departments in all functions of Human Resources as they
        relate to departmental issues.
    •   Manage and direct the utilization of the HRIS system for processing and reporting on various
        Human Resources issues and maintain documented internal workflow processes for the Human
        Resources function. In addition, manage all personnel action requests.
    •   Negotiates and coordinates with benefit plan providers, vendors, auditors and consultants for
        services, premiums and plan administration and recommends benefit plan changes to
        management. Also, directs the administration of employee benefits programs.
    •   Direct coordination and communication of safety training in the area of Risk Management. Also,
        coordinate Worker’s Compensation and FMLA benefits administration.
    •   Support an aggressive employee relations program and direct creation of activity reports. Also,
        manage the performance management process.
    •   Direct the design, development, delivery and assessment of multiple and various training
        programs for employees and management.
    •   Manage recruitment, selection and retention efforts for the organization and direct the creation of
        documented processes.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from an accredited four-year college or university in Human Resources
Development, Management, or related field and four (4) years in Human Resource management; or, an
equivalent combination of education and experience equal to eight (8) years.

                                   LICENSES/CERTIFICATIONS

Professional of Human Resources (PHR) certification must be obtained within 1 year of appointment.
Senior Professional of Human Resources (SPHR) preferred. Texas Class “C” driver’s license at the time
of placement and must be insurable by the Housing Authority’s liability and fleet carrier.
                                                                                              Revised7/10/2007
                              MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                         Revised7/10/2007
                 ASSISTANT DIRECTOR OF PROCUREMENT AND FACILITIES

Department:             Procurement and Contract Administration
Reports To:             Director of Procurement and Facilities
Job Type:
Pay Grade:              TBD
Exempt/Nonexempt:       Exempt

                                                SUMMARY

Administer the strategic goals of Procurement, Warehousing and General Services (Administrative
Offices, Fleet and other rental facilities) in order to meet the needs of the Authority in its mission of
building and maintaining affordable housing.

                                                JOB DUTIES

   •   Administer the operational, financial, administrative, and technical operations of the procurement
       process. Serve as a resource to all procurement teams regarding processes, procedures and
       systems.
   •   Assist with evaluating overall revisions, price and past performance of each contract.
   •   Ensure that the needs of authority constituents are met; take appropriate actions by coordinating
       the implementation of contract negotiation, communication with suppliers or modifying procedure
       to ensure customer satisfaction.
   •   Ensure that all legal contract requirements are met for the Authority. Manage relationships with
       external contacts, including removing obstacles to ensure optimal team performance.
   •   Facilitate changes to process as needed; participate in the planning and implementation of strategic
       goals for the entire Procurement Management team.
   •   Serve as an operational and technical resource to all of procurement in the communication and
       resolution of purchasing systems issues; negotiate successful resolution to problems or concerns;
       educate customers about process and technology.
   •   Researches and evaluates commodity areas and makes recommendations for standardization and
       additions to Qualified Products List;
   •   Implement authority-wide communications plan used to inform the authority about the
       procurement process initiatives, procedures and impact
   •   Interprets contract provisions and reviews contracts for accuracy and changes prior to bid and
       renewal.
   •   Provides liaison between vendors, contractors, and Authority department officials;
   •   Ensure functionality of Procurement software and hardware systems. Resolve operational issues;
       implement changes as necessary.
   •   Ensure that Procurement programs and processes are operating smoothly including
       implementation of training, appropriate use and evaluation.
   •   Coach and mentor team; create opportunities for team members; promote concepts of
       empowerment.
   •   Administer the system of team measures; track all measurement data; provide feedback to team
       members on overall performance.
   •   Identify training needs for staff; provide or secure training for team members; strengthen the mix
       and level of skills within the team.
   •   Other duties as assigned.


                                                                                                   Revised7/10/2007
   •   Participate in the interviewing, selection, hiring and training of team members.
   •   Perform other related duties incidental to the work described herein.

                                     EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Business
Administration or related field and four (4) or more years in purchasing, inventory control and
distribution with three (3) years management experience; or, an equivalent combination of education and
experience equal to eight (8) years.

                                   LICENSES/CERTIFICATIONS

Certified Purchasing Manager or Certified Public Purchasing Officer Certifications from State or National
Institute of Government Purchasers preferred. Texas Class “C” driver’s license at the time of placement
and be insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                             Revised7/10/2007
                     ASSISTANT DIRECTOR OF REAL ESTATE SERVICES

Department:                Real Estate Services
Reports To:                Director of Real Estate Services
Job Type:
Pay Grade:                18
Exempt/Nonexempt:         Exempt

                                              SUMMARY

Under direction, the assistant director of real estate is responsible for organizing and directing the
functions assigned to real estate staff and implements projects, programs and activities to achieve the
overall mission and goals of the Real Estate Services department of the Housing Authority.

                                              JOB DUTIES

   •   Assists in preparing and reviewing plans and specifications for various types and sites of projects.
   •   Reviews architectural designs and controls the overall implementation plan.
   •   Monitors consultants with the production of construction drawings and bidding documents and
       monitors the acquisition of property.
   •   Assists in writing and negotiating contracts when plans and specifications are prepared by outside
       architectural /engineering firms.
   •   Coordinates, attends and participates in planning meetings with City of San Antonio departments,
       HUD headquarters office, business, institutional and neighborhood organizations.
   •   Develops methods of operation of multifamily and single-family residential rental housing
       projects and the disposition of single-family houses for ownership and establishes new policies
       and procedures and coordinates family self-sufficiency.
   •   Plans and coordinates, with appropriate staff, consultants, or third-parties, the development of
       affordable housing projects, including site control, title evidence, design development, governing
       body and administrative or regulatory approvals, ownership structure, environmental analysis and
       remediation, budget, schedule, legal and regulatory compliance, materials and services
       contracting, risk management, marketing and public relations, and asset management.
   •   Analyzes, negotiates and closes the acquisition of multifamily residential rental properties, single-
       family properties and vacant land for use or development as affordable housing or other activities
       of the Housing Authority.
   •   Participates in the preparation of presentations and attends seminars on affordable housing or to
       finalize agreements with HUD headquarters.
   •   Confers with community and neighborhood residents to apprise them of planned and ongoing
       activities of the Housing Authority.
   •   Assists in selecting, motivating, and evaluating real estate staff.
   •   Reviews status of projects and confers with management.
   •   Establishes agreements with governmental, educational and service provider institutions.
   •   Performs other duties and responsibilities as assigned.




                                                                                               Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business, Public
Administration, Urban Studies, Architecture, or other related field. Four (4) years of progressively
responsible experience related to capital improvement, construction management, civil engineering,
housing/building planning, design construction, rehabilitation and maintenance and four (4) years
management experience or an equivalent combination of education and experience equal to eight (8)
years.

                                  LICENCES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of one or more departments or segments of the organization, with responsibility for working closely
with top management to establish broad plans that contribute to the development and implementation of
policies hat affect several functional areas. Has assigned budgetary responsibilities.




                                                                                            Revised7/10/2007
                     ASSISTANT PROPERTY MANAGER & MAINTENANCE


Department:                   Property Management & Maintenace
Reports To:                   Property Manager
Job Type:
 Pay Grade:                    9
Exempt/ Non-Exempt:            Exempt


                                               SUMMARY
Performs administrative and supervisory work of routine difficulty and directs staff involved in the filling
of vacancies, rent collection, and continued occupancy of low-rent public housing developments.
Assumes Managerial responsibilities in the absence of the Property Manager.

                                              JOB DUTIES

     •   Provides direction to staff in the conducting leasing interviews, inspections, and processes
         resident vacancies and computes initial and interim rentals.
     •   Prepares of annual budget by itemizing needs of the development; authorizes purchase requests;
         ensures expenses are within budget; and completes annual inventory.
     •   Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files;
         attends departmental meetings, and prepares monthly newsletters as directed.
     •   Records time and attendance on subordinate employees; completes performance evaluations;
         recommends disciplinary actions when necessary; and assigns and observes work activity.
     •   Monitors and contacts residents regarding delinquent rent; receives rent payments from residents;
         evicts undesirable residents; initiates process to evict residents for failure to pay rent or other
         undesirable characteristics; appears in court to present evidence on failure to pay or undesirable
         resident behavior and refers residents to local social service agencies for financial assistance.
     •   Performs resident relations activities in absence of Property Manager by counseling residents on
         various problems or may refer residents to local social service agencies.
     •   Oversees maintenance issues by making periodic inspections of the development; reviews
         maintenance reports and spot checks work; encourages resident input on maintenance needs and
         improvements; distributes work assignments to maintenance personnel, investigates complaints
         on maintenance work, and records monthly maintenance repairs.
     •   Communicates with the resident association on various issues including maintenance and
         improvement priorities and changes in rules and regulations.
     •   Advises Property Manager and Communicates with the Security Department regarding possible
         trouble areas and monitors the work of security officers by reviewing security reports.
     •   Refers local leaders and interest groups to the Public Affairs & Communications Department and
         provides information to the local media on development of activities and problems and conducts
         tours of the respective housing developments in the absence of the Property Managers.
     •   Responsible for assisting in the management of a minimum of 700 units. May be temporarily
         assigned to fill other vacant manager positions as needed.
     •   Other duties as assigned.




                                                                                               Revised7/10/2007
                                     EDUCATION/EXPERIENCE

Associates Degree from an accredited college or university in Business or related field and one (1) year in
the housing industry; or, an equivalent combination of education and experience equal to three (3) years.
Bachelor’s Degree in Business or related field preferred.

                                    LICENSES/CERTIFICATIONS

Housing Manager required. Must be or become a Certified Public Housing Manager within 2 years.
Leadership required. Must attend at least one supervisory or leadership course. Texas Class “C” driver’s
license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance
carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees (typically up to five). Much of the time
is spent performing work of the type supervised.




                                                                                               Revised7/10/2007
                                       DISTRICT MANAGER


Department:                  Property Management
Reports To:                  Regional Manager
Job Type:
Pay Grade:                   15
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY
Performs managerial work of considerable difficulty involving the planning, organizing and supervision
of several Property Managers responsible for the management of multiple Public Housing properties.
Provides technical guidance and assistance to lower level housing management personnel in all aspects of
housing operations of the properties and personnel assigned.

                                            JOB DUTIES

    •   Counsels with and provides assistance and/or training to Property Managers in other areas of
        responsibility to include personnel, data/information processing, resident concerns, lease
        violations, budget preparation, and/or monitoring expenditures.
    •   Meets /counsels with residents, resident associations or other residents groups to resolve
        complaints, explain and discuss policies, procedures, requirements and other subjects/ decisions
        that affect residents.
    •   Receives, reviews and monitors vacancy reports, maintenance reports, occupancy reports, rent
        collections reports and all other reports from Housing Managers and provides guidance and
        counseling to managers in these areas.
    •   Conducts Annual Performance evaluations on assigned employees. Makes appropriate
        recommendations for retention/compensation based on performance/merit. Takes appropriate
        disciplinary action as required.
    •   Performs management reviews of assigned housing developments by auditing and evaluating all
        phases of development, management, operations and reports findings to the Division Director for
        Public Housing and follows up on correction of deficiencies noted.
    •   Meets with or responds by telephone or in writing to inquiries, complaints and/or other matters
        from various federal and other governmental agency officials, community / civic groups, to
        communicate SAHA’s goals, activities, programs and position concerning low income public
        housing. Follows up on resident complaints and other matters/issues affecting Housing Authority
        management operations.
    •   Required to be on-call 24 hrs a day and respond as needed to assigned properties.
    •   Monitors physical condition and maintenance of properties through enforcement of dwelling
        lease.
    •   Makes recommendations to assure the viability and future manageability of the developments.
    •   Monitors reviews and updates input of housing management data into the informational
        processing system.
    •   Reviews the various incoming federal rules regulations and guidelines. And meets with housing
        managers and their staff to interpret, explain and or develop and conducts training to implement
        new requirements, programs, policies, or procedures necessary to assure compliance.



                                                                                            Revised7/10/2007
    •   Formulates monthly, quarterly and all other reports relative to housing management through the
        Authority’s informational processing system.
    •   Initiates legal proceedings and provides documentation for unlawful actions and evictions.
        Conducts program fraud investigations and promotes tenant integrity principles.
    •   Other duties as assigned.

                                   EDUCATION/EXPERIENCE

Associates Degree from an accredited college or university and four (4) years managing multiple
properties with two (2) years in Housing and two (2) years management; or, an equivalent combination of
education and experience equal to six (6) years.

                                  LICENSES/CERTIFICATIONS

Must be certified as a Housing Manager within one (1) year of appointment. Texas Class “C” driver’s
license and must be insurable by the Housing Authority’s liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                           Revised7/10/2007
     ASSISTANT DIRECTOR OF PROPERTY MANAGEMENT & MAINTENANCE FOR
                          AFFORDABLE HOUSING


Department:                  Property Management
Reports To:                  Director of Property Management and Maintenance
Job Type:
Pay Grade:                   18
Exempt/ Non-Exempt:          Exempt


                                              SUMMARY
Performs administrative, managerial and supervisory work of considerable difficulty involving the
planning, organizing and directing of affordable housing management programs which includes property
management, maintenance, and asset management, and Capital Fund management for development rehab
and modification. Monitors budget performance, vacancies, staffing, regulatory requirements, rent
collections and client satisfaction. Oversees the functions of multiple family and senior citizen housing
developments of over 3,400 market-rate, tax credit and other subsidized properties, as well as scattered-
sites homes.

                                             JOB DUTIES

    •   Monitors the management, maintenance, rehab and modification of the housing developments
        and scattered site homes by making periodic visits and reviewing various reports and statistics
        produced by the housing developments and other organizational units.
    •   Meets with or responds by telephone or in writing to inquiries, complaints and /or other matters
        from various Federal and other governmental agency officials, community/civic groups to
        communicate SAHA goals, activities, programs and position concerning low income housing.
    •   Responds to inquiries, written and orally form SAHA staff, residents, agencies, the general
        public and the media regarding SAHA, Federal, State and local regulations, policies, laws and
        procedures on housing and related matters.
    •   Provides counseling and guidance to district managers and onsite staff members through
        discussions about performance or other job related problems
    •   Formulates monthly, quarterly and other reports relating to housing management.
    •   Meets with staff members to explain and implement new policies, procedures requirements and
        regulations.
    •   Monitors, reviews and updates input of housing management and data into the processing
        system.
    •   Monitors changes or trends in Federal, State and local laws and regulations affecting the
        conventional housing programs by reading legislative reports, periodicals and related materials.
    •   Meets with residents to explain and discuss new policies, procedures requirements,
        modernization, maintenance problems and other matters that affect residents.
    •   Reviews plans for new housing developments and modernization and rehabilitation work and
        monitors progress of work.
    •   Other duties as assigned.




                                                                                              Revised7/10/2007
                                       EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Management or a
related field, and four (4) years experience as an Assistant Regional, or equivalent, supervising multiple
properties in Affordable Housing with two (2) years management; or, an equivalent combination of
education and experience equal to eight (8) years.

                                   LICENSES/CERTIFICATIONS

Certified Apartment Manager. Certified as a market recognized Housing Manager within one year of hire.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
     ASSISTANT DIRECTOR OF PROPERTY MANAGEMENT & MAINTENANCE FOR
                             PUBLIC HOUSING


Department:                  Property Management
Reports To:                  Director of Property Management and Maintenance
Job Type:
Pay Grade:                   18
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Performs administrative, managerial and supervisory work of considerable difficulty involving the
planning, organizing and directing of public housing management programs which includes property
management, maintenance, and asset management, and Capital Fund management for development rehab
and modification. Monitors budget performance, vacancies, staffing, regulatory requirements, rent
collections and client satisfaction. Oversees the functions of multiple family and senior citizen housing
developments of over 6400 subsidized public housing units at 61 properties, as well as scattered-sites
homes.

                                             JOB DUTIES

    •   Monitors the management, maintenance, rehab and modification of the housing developments
        and scattered site homes by making periodic visits and reviewing various reports and statistics
        produced by the housing developments and other organizational units.
    •   Meets with or responds by telephone or in writing to inquiries, complaints and /or other matters
        from various Federal and other governmental agency officials, community/civic groups to
        communicate SAHA goals, activities, programs and position concerning low income housing.
    •   Responds to inquiries, written and orally form SAHA staff, residents, agencies, the general
        public and the media regarding SAHA, Federal, State and local regulations, policies, laws and
        procedures on housing and related matters.
    •   Provides counseling and guidance to district managers and onsite staff members through
        discussions about performance or other job related problems
    •   Formulates monthly, quarterly and other reports relating to housing management through the
        Authority’s informational processing systems.
    •   Meets with staff members to explain and implement new policies, procedures requirements and
        regulations.
    •   Monitors, reviews and updates input of housing management and data into the informational
        processing system.
    •   Monitors changes or trends in Federal, State and local laws and regulations affecting the
        conventional housing programs by reading legislative reports, periodicals and related materials.
    •   Monitors resident programs, by attending meetings and functions to insure good
        resident/management relations.
    •   Meets with residents to explain and discuss new policies, procedures requirements,
        modernization, maintenance problems and other matters that affect residents.
    •   Reviews plans for new housing developments and modernization and rehabilitation work and
        monitors progress of work.
    •   Other duties as assigned.



                                                                                              Revised7/10/2007
                                       EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business Management or a
related field, and four (4) years experience as an Assistant Regional, or equivalent, supervising multiple
properties in Public Housing with two (2) years management; or, an equivalent combination of education
and experience equal to eight (8) years.

                                   LICENSES/CERTIFICATIONS

Certified as a HUD recognized Housing Manager within one year of hire. Certified Senior Professional
Housing Manager. Texas Class “C” driver’s license at the time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                                              ATTORNEY I


Department:                   Legal
Reports To:                   Chief Legal Officer
Job Type:
Pay Grade:                    15
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY

Provides legal services and expertise to SAHA and its related entities in a variety of specialized legal
areas, including Public Information Act, Open Meetings Act, labor and employment, procurement, real
estate, forcible detainee, public housing, and contracts (including matters peculiar to governmental
contracts, e.g., competitive bidding and required provisions). Demonstrates expertise in a variety of legal
concepts, practices and procedures. Relies on experience and judgment to plan and accomplish goals.
Performs a variety of tasks. Must be a graduate of an accredited law school with 1 to 3 years of
experience and be admitted to the State Bar of Texas. A wide degree of creativity and latitude is expected.

                                              JOB DUTIES

     •   Advises SAHA Staff and appointed Board of Commissioners in various areas of Public Law,
         Housing, Contract and Employment Law.
     •   Prepare, review, negotiate and revise procurement, construction, lease, sale, real property, and
         lease contracts.
     •   Performs professional and administrative legal work of some difficulty involving research, legal
         advice, and scrutiny of legal documents and preparation of routine and special reports.
     •   Represents the San Antonio Housing Authority in litigation matters, EEOC and HUD
         complaints.
     •   Reviews new and proposed federal legislation, regulations and notices regarding public housing,
         and interprets state and federal laws and regulations affecting SAHA and its nonprofit affiliated
         entities.
     •   Performs a wide variety of related special duties requiring staff work and inter- and intra-agency
         coordination.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Juris Doctorate Degree required. Graduate of a recognized and accredited School of Law with LLB or JD
Degree, Texas Law License preferred. One (1) to three (3) years of increasingly responsible experience
as a practicing Attorney in the areas of public law, labor and employment, real estate and contract law.

                                    LICENSES/CERTIFICATIONS

Licensed to practice law in the State of Texas. Texas Class “ C” drivers license at the time of placement
and are insurable by the Housing Authority’s liability and fleet insurance carrier. No substitution of
education allowed.




                                                                                               Revised7/10/2007
                                             ATTORNEY II


Department:                   Legal
Reports To:                   Chief Legal Officer
Job Type:
Pay Grade:                    20
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY

Provides legal services and expertise to SAHA and its related entities in a variety of specialized legal
areas, including Public Information Act, Open Meetings Act, labor and employment, procurement, real
estate, forcible detainee, public housing, and contracts (including matters peculiar to governmental
contracts, e.g., competitive bidding and required provisions). Demonstrates expertise in a variety of legal
concepts, practices and procedures. Relies on extensive experience and judgment to plan and accomplish
goals. Performs a variety of tasks. Must be a graduate of an accredited law school with at least 10 years of
experience and be admitted to the State Bar of Texas. Relies on extensive experience and judgment to
plan and accomplish goals. A wide degree of creativity and latitude is expected.

                                              JOB DUTIES

     •   Advises SAHA Staff and appointed Board of Commissioners in various areas of Public Law,
         Housing, Contract and Employment Law.
     •   Prepare, review, negotiate and revise procurement, construction, lease, sale, real property, and
         lease contracts.
     •   Performs professional and administrative legal work of considerable difficulty involving
         research, legal advice, and scrutiny of legal documents and preparation of routine and special
         reports.
     •   Represents the San Antonio Housing Authority in litigation matters, EEOC and HUD
         complaints.
     •   Reviews new and proposed federal legislation, regulations and notices regarding public housing,
         and interprets state and federal laws and regulations affecting SAHA and its nonprofit affiliated
         entities.
     •   Performs a wide variety of related special duties requiring staff work and inter- and intra-agency
         coordination.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Juris Doctorate Degree required. Graduate of a recognized and accredited School of Law with LLB or JD
Degree, Texas Law License preferred. Ten (10) years of increasingly responsible experience as a
practicing Attorney in the areas of public law, labor and employment, real estate and contract law.

                                    LICENSES/CERTIFICATIONS

Licensed to practice law in the State of Texas. Texas Class “ C” drivers license at the time of placement
and are insurable by the Housing Authority’s liability and fleet insurance carrier. No substitution of
education allowed.

                                                                                               Revised7/10/2007
                                        BOILER MECHANIC


Department:                  Construction Forces
Reports To:                  Trades Superintendent
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Performs work of routine difficulty involving the inspection, maintenance and repair of boilers and
auxiliaries, water softeners and the like, which are governed by specific inspection and maintenance
procedures. Repair, replace, troubleshoots fast recovery water heaters. Some knowledge of pneumatic
controls and valves.

                                             JOB DUTIES
    •   Conducts scheduled inspections of boilers and auxiliaries by checking pumps, fans, regulations,
        automatic control mechanisms, system gages, steam pressure, and leaks to assure the equipment
        is operating as required.
    •   Performs repairs after diagnosing malfunctions on boilers and auxiliary equipment such as boiler
        fittings, safety valves, regulators, automatic controls, fans, motors, water columns, burners, and
        shafts.
    •   Manually starts and operates boilers and other equipment, including quick recovery water
        heaters, to assure proper operation by adjusting controls to ensure proper temperature and
        pressure.
    •   Maintains steam and hot water distribution systems by inspecting and repairing valves, pumps,
        steam traps and piping.
    •   Corresponding with Supervisors of different properties to ensure problems with equipment are
        repaired, ensuing that notices are given to residents that repairs are being made. Corresponding
        with Supervisors, ensuring that laws and codes are understood about are and cleanliness of boiler
        rooms. Assist HVAC dept on a/c and heating jobs, installing a/c units, furnaces, blowers,
        diagnosing problems. Starting up and shutting down chillers, chill water pumps.
    •   Coordinates and assist in any outside contract work done on boilers, and other equipment.
        Responsible for maintaining tools and vehicle assigned. Corresponding with vendors getting
        quotes for replacement parts and/or work to be done.
    •   Creates inspection/maintenance reports and performs mathematical computations pertaining to
        flows and steam pressure.
    •   Records a variety of required information such as test data, pressure, temperature and other
        inspection/repair data.
    •   Maintains water softeners and/or chemical feed systems for proper operation/hardness by
        adjusting chemical content and repairing lines, pumps and controls. Ensures salt is readily
        available.
    •   Paints equipment as necessary to assure proper markings.
    •   Resets regeneration cycles when required.
    •   Other duties as assigned.




                                                                                              Revised7/10/2007
                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. Successful completion of technical courses related to
boilers/steam pressure vessels and related equipment. Three (3) years performing routine inspections and
maintenance of boilers/steam pressure vessels, including adjustment/calibration of controls and gages.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                            Revised7/10/2007
                                           BUYER SENIOR


Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    8
Exempt/ Non-Exempt:           Exempt


                                              SUMMARY
Performs technical work of routine difficulty involving the purchasing of supplies, materials and
equipment and performs related work as required.

                                              JOB DUTIES
    •   Prepares bid documents (RFP, IFB, etc.)
    •   Receives purchase requisitions from all organization units of the Housing Authority and
        determines whether the purchase is from the general contract or whether vendors need to be
        solicited.
    •   Vendor Fairs/Expos --- Training of SAHA staff.
    •   Performs general clerical duties as assigned such as typing letters, and other documents,
        answering the telephone and responding to inquire.
    •   Obtains price quotes from vendors and orders commodities requested by the organizational unit.
    •   Identifies outstanding purchases orders and requisitions that have not been filled and calls
        vendors to determine delivery delay.
    •   Types bill of sale for disposition of surplus property and receives cashier’s checks or cash as
        payment for property.
    •   Tabulate bid submissions, compile and mailing bid proposal packages.
    •   Reviews purchase requisitions for accuracy and completeness.
    •   Prepares a variety of logs records and reports and maintains the filing system including
        correspondence, requisitions, purchase orders, and contracts and contract changes.
    •   Confers with vendors, their representatives, and maintenance personnel in person, by mail or by
        telephone regarding service requests, purchases and price quote (includes cell phones and related
        services).
    •   Assist in administration of P-Card program (includes training, reporting and record keeping).
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. One (1) year of college or business school courses in
procurement. Three (3) years as a bookkeeper or buyer preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.



                                                                                               Revised7/10/2007
                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                              Revised7/10/2007
                                                 BUYER


Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    7
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY
Performs technical work of routine difficulty involving the purchasing of supplies, materials and
equipment and performs related work as required.

                                              JOB DUTIES

    •   Prepares bid documents (RFP, IFB, etc.)
    •   Receives purchase requisitions from all organization units of the Housing Authority and
        determines whether the purchase is from the general contract or whether vendors need to be
        solicited.
    •   Vendor Fairs/Expos --- Training of SAHA staff.
    •   Obtains price quotes from vendors and orders commodities requested by the organizational unit.
    •   Identifies outstanding purchases orders and requisitions that have not been filled and calls
        vendors to determine delivery delay.
    •   Types bill of sale for disposition of surplus property and receives cashier’s checks or cash as
        payment for property.
    •   Tabulate bid submissions, compile and mailing bid proposal packages.
    •   Reviews purchase requisitions for accuracy and completeness.
    •   Prepares a variety of logs records and reports and maintains the filing system including
        correspondence, requisitions, purchase orders, and contracts and contract changes.
    •   Confers with vendors, their representatives, and maintenance personnel in person, by mail or by
        telephone regarding service requests, purchases and price quotes (includes cell phones and
        related services).
    •   Assist in administration of P-Card program (includes training, reporting and record keeping).
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. One (1) year of college or business school courses in
procurement. One (1) year experience as a bookkeeper or buyer preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                              Revised7/10/2007
                                             CARPENTER


Department:                  Construction Forces
Reports To:                  Trades Superintendent
Job Type:
Pay Grade:                   7
Exempt/ Non-Exempt:          Non-exempt


                                              SUMMARY

Performs carpentry work of considerable difficulty involving fabrication, installation, repair and
rehabilitation to the interiors and exterior of apartments, houses and other building structures.

                                              JOB DUTIES
    •   Fits and installs prefabricated window frames, doors, doorframes, weather stripping, interior and
        exterior trim, and hardware.
    •   Replaces, repairs and installs counters, cabinets, benches, partitions, floors, doors, windows,
        ceiling tile, floor tile, sheetrock walls, building framework, and trim.
    •   Inspects work or damaged structures of items and determines whether they should be repaired or
        replaced.
    •   Analyzes blueprints, sketches, or building plans to determine the dimensions of structure, the
        fixture to be constructed or repaired, and the materials required.
    •   Constructs and repairs structural woodwork from blueprints, drawings, or oral instructions.
    •   Mixes concrete and fills molds.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Three (3) years experience in building construction or interior
and exterior carpentry repair of apartments, houses and other building structures.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                                Revised7/10/2007
                                     CARPENTER SUPERVISOR


Department:                   Construction Forces
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    10
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
Performs supervisory work of considerable difficulty in directing the activities and personnel involved in
maintaining and repairing structural systems including framework, roofing, sheetrock, flooring, ceramic
tile and concrete.

                                              JOB DUTIES

   •   Reads and interprets blueprints, sketches, or building plans to determine needed construction and
       repair (take offs and layout).
   •   Coordinates with projects manager on requested work project.
   •   Verify project account numbers. Generates various reports, open and close work orders. Generate
       P.O. for warehouse supplies. Requisition for repairs on equipment and tools.
   •   Provides estimates on materials and time frames of upcoming projects.
   •   Inspects damaged structures to determine whether to repair or replace.
   •   Assigns and distributes daily work orders and routine projects to staff. This would include
       scheduling and assisting assigned staff in building, repairing, and installing structural woodwork,
       roofing, sheetrock, flooring, ceramic tile and concrete. Standby for any emergency 24 hrs.
   •   Estimates time, materials, and costs of service requests as required, to ensure the quality of all
       finished projects
   •   Meets with vendors regarding materials and equipment needed and schedule delivery.
   •   Examines equipment periodically to ensure property working order.
   •   Monitor employees work performance and along with time and attendance.
   •   Conducts classes for maintenance staff in carpentry and use of carpentry tools.
   •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Three (3) years of progressively responsible experience in
construction or facilities maintenance with two (2) years in a supervisory role.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and must be insurable by the Housing
Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervision is direct or through work leaders or assistants, typically with a subordinate group of up to ten
(10) employees. Supervise, coordinate and review the work of assigned staff. Recommend candidates for
employment, conduct performance evaluations and salary review for assigned staff and apply company
                                                                                               Revised7/10/2007
policies.




            Revised7/10/2007
                                       CHIEF LEGAL OFFICER

Department:                   Legal
Reports To:                   President and CEO
Job Type:
Pay Grade:                    25
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
Plans and directs all aspects of SAHA’s legal affairs and ensures maximum protection of its legal rights.
Leads the defense of the organization in lawsuits and the prosecution of lawsuits on behalf of the
organization against others. Provides legal expertise to other departments where needed. Must be a
graduate of an accredited law school with at least 10 years of experience and be admitted into the stat bar
of Texas. Manages both the legal and internal audit department of SAHA. Demonstrates expertise in a
variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to
plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide
degree of creativity and latitude is expected.

                                              JOB DUTIES

     •   Performs professional and administrative legal work of considerable difficulty involving
         research, legal advice, and scrutiny of legal documents and preparation of routine and special
         reports.
     •   Advises SAHA Staff and appointed Board of Commissioners in various areas of Public Housing
         and Employment Law.
     •   Prepare, review, negotiate and revise procurement, construction, lease, sale, real property, and
         lease contracts.
     •   Represents the San Antonio Housing Authority in litigation matters, EEOC and HUD
         complaints.
     •   Performs a wide variety of related special duties requiring staff work and nter and intra agency
         coordination.
     •   Manage outside counsel relationships in regards to Public Housing and Employment Law.
         Manages outside counsel relationships.
     •   Receives and reviews incoming federal legislation, documents and reports regarding public
         housing and interprets the legal affect of any new laws and change to those in effect.
     •   Manage the audit department.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Juris Doctorate Degree required from a recognized and accredited school of Law with LLB preferred.
Ten (10) years of increasingly responsible experience as a practicing Attorney.

                                    LICENSES/CERTIFICATIONS

Licensed to practice in the 5th Circuit Court of Appeals. Licensed to practice law in the State of Texas.
Licensed to practice in one or more of the following: Southern, Northern, Eastern, and Western Federal
Courts in Texas. Texas Class “ C” driver’s license at the time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier. No substitution of education allowed.
                                                                                               Revised7/10/2007
                              MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                          Revised7/10/2007
                                       CHIEF OF SECURITY


Department:                  Security
Reports To:                  Director of Property Management
Job Type:
Pay Grade:                   13
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY

Directs personnel involved in establishing, promoting and maintaining the Housing Authority's security
and property protection programs. Supervises through subordinates, operational procedures for activities
such as guarding and patrolling physical property and investigation of criminal activity. Confers with
representatives of local government to insure cooperation and coordination of activities with law
enforcement and firefighting agencies. Responsible for: Officers from various departments, SAPD, Park
Police, Bexar County Sheriffs Office, School District, City of Kirby, also Wacken Hut Security Office.

                                             JOB DUTIES

    •   Meet with managers and resident associations to assist them in needs assessment and provide
        training to develop needed community-based self-help security, crime, and fire prevention
        programs within the developments.
    •   Writes or drafts plans, procedures, policies and recommendations to improve existing security
        methods and assure that the goals of the SAHA security program are met.
    •   Computes figures and prepares budget proposals to insure that protective service funds are
        adequate and allocated in a cost effective manner.
    •   Reviews duty schedules of assigned security personnel to developments in order to maximize the
        utilization of resources.
    •   Reviews all security logs, watchmen reports, and police reports pertaining to each housing
        development to identify problem areas, gather statistical data on crime incidents and prepare
        reports.
    •   Meets and maintains contact with the SAPD Community Relations Bureau and other existing
        security and crime prevention agencies to insure that information and/or services offered by them
        are made available to SAHA residents.
    •   Attends regularly scheduled meetings of managers, management staff and Board of
        Commissioners to discuss and/or provide briefings on security related matters.
    •   Monitors and oversees the "Wacken Hut" Security Company guard at the warehouse.
    •   Coordinates One Strike Program activities.
    •   Conducts internal investigation of offenses committed against the Authority and /or on Authority
        premises, presents evidence obtained to the District Attorney's office for proper disposition and
        follows up with law enforcement agencies to attain corrective action/resolution of crime incidents
        and for action to prevent reoccurrence of similar incidents.
    •   Maintains inventory of office equipment and security related items such as radios, vehicles,
        nextels, and spotlights.
    •   Other duties as assigned.




                                                                                             Revised7/10/2007
                                    EDUCATION/EXPERIENCE

High School Diploma or GED required.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                            Revised7/10/2007
                                    CHIEF OF STAFF
                           AS OF MARCH 2007 BOARD APPROVAL

Department:                 Executive
Reports To:                 President/CEO
Job Type:
Pay Grade:                  26
Exempt/Nonexempt:           Exempt

                                            SUMMARY

This position is accountable for contributing to the effectiveness of the CEO, by performing a wide
range of complex and technical assignments that involve original thinking and independent activity.
This person serves as a key advisor to the President/CEO and provides management leadership for the
agency, with the responsibility of administering and supervising the day-to-day operations of the
housing authority.

                                            JOB DUTIES

   •   Serve as principle liaison between the President/CEO and SAHA staff, with the responsibility
       for administering and supervising the day-to-day operations of the housing authority.
   •   Responsible for strategic initiatives and issues management. Assignments are related to current
       and long-range agency and program objectives.
   •   Serve as key advisor to President/CEO.
   •   Serve as a primary point of contact for related entities, such as HUD, City of San Antonio, etc.
       Develop and maintain strong working relationships with public agencies, private organizations
       and community leaders.
   •   Serve as the President/CEO’s designated representative to speak and express views and
       positions on operation, programs and issues.
   •   Other duties as assigned.

                                   EDUCATION/ EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Public
Administration, Business or related field required. Ten (10) or more years in progressively responsible
professional/ managerial positions or an equivalent combination of education and experience.

                                     LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                              MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies that affect several functional areas. Has assigned
budgetary responsibilities.



                                                                                          Revised7/10/2007
                                         CHIEF OF STAFF

Department:                 Executive
Reports To:                 President/CEO
Job Type:
Pay Grade:                  26
Exempt/Nonexempt:           Exempt

                                            SUMMARY

This position is accountable for contributing to the effectiveness of the CEO, by performing a wide
range of complex and technical assignments that involve original thinking and independent activity.
This person serves as a key advisor to the President/CEO and provides management leadership for the
agency, with the responsibility of administering and supervising the day-to-day operations of the
housing authority.

                                            JOB DUTIES

   •   Serve as principle liaison between the President/CEO and SAHA staff, with the responsibility
       for administering and supervising the day-to-day operations of the housing authority.
   •   Responsible for strategic initiatives and issues management. Assignments are related to current
       and long-range agency and program objectives.
   •   Serve as key advisor to President/CEO.
   •   Serve as a primary point of contact for related entities, such as HUD, City of San Antonio, etc.
       Develop and maintain strong working relationships with public agencies, private organizations
       and community leaders.
   •   Serve as the President/CEO’s designated representative to speak and express views and
       positions on operation, programs and issues.
   •   Other duties as assigned.

                                   EDUCATION/ EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Public
Administration, Business or related field required. Ten (10) or more years in progressively responsible
professional/ managerial positions or an equivalent combination of education and experience.

                                     LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                              MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies that affect several functional areas. Has assigned
budgetary responsibilities.




                                                                                          Revised7/10/2007
                                   CONSTRUCTION INSPECTOR


Department:                  Real Estate Services
Reports To:                  Asset/Project Managers
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Performs work of average difficulty by conducting onsite inspections, reviewing plans and specifications,
and verifying compliance of construction/rehabilitation/maintenance projects with applicable building,
electrical and plumbing codes, Housing Authority and Housing and Urban Development (HUD)
regulations, and related construction documents. Performs related work as required.

                                             JOB DUTIES

    •   Conduct daily site inspections of assigned projects to verify compliance of construction projects
        with applicable building codes, SAHA regulations and construction documents. Check for
        quality and timeliness of work and adherence to safety requirements. Attend weekly progress
        meetings with Staff Architect, consultant, and contractors and public utility representatives when
        required.
    •   Prepares inspection reports to document progress of weekly site visits. Keeps charts and daily
        logs of personnel working on the project, visitors to the site, materials delivered and other
        pertinent information related to the work.
    •   Participates in all job progress meetings with Project Manager and if required, prepares minutes
        or other documentation covering all discussed.
    •   Monitors employees of contractor/subcontractors’ job duties to verify wage rate compliance and
        accuracy of payroll reports.
    •   As directed by the project manager, research and verify construction costs and quantities
        submitted for change orders and unit prices.
    •   Read and review construction documents, technical manuals, and related material describing the
        project to determine the exact scope of work required. Must maintain current knowledge of
        various written guidelines, HUD regulations, building codes, and SAHA operations.
    •   Maintain vehicle and other SAHA property assigned to Inspector as required by SAHA policy.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Associate’s Degree or equivalent from a two-year college or technical school required. Formal OJT or
apprentice program approved apprenticeship program in the housing/building trades preferred. Six (6)
years of experience as an inspector in the housing/building/rehabilitation field and or an equivalent
combination of education and experience.

                                   LICENSES/CERTIFICATIONS
Advance Inspector Specialist Certificate of completion. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier. Mig Welder
Certification preferred.

                                                                                              Revised7/10/2007
                                  CONSTRUCTION SPECIALIST

Department:                  Real Estate Services
Reports To:                  Director of Real Estate Services
Job Type:
Pay Grade:                   11
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs work of above average difficulty by reviewing plans and specifications, conducting construction
site observations, and verifying compliance of affordable housing new construction, and rehabilitation
projects with project’s contract documents, applicable building, electrical and plumbing codes, Housing
Authority, and Housing and Urban Development (HUD), Tax Credit & State regulations. Trains and
advises Construction Inspectors in performing their job requirements Reports risk issues and provides
potential solutions to identified issues of non-compliance to Project Manager. Performs related work as
required.

                                             JOB DUTIES

    •   Conduct daily site observations of assigned projects to verify compliance of construction projects
        with construction documents, applicable building codes, and SAHA regulations. Check for
        quality and timeliness of work and adherence to safety requirements. Attend weekly progress
        meetings with Project Manager, consultant, and contractors and public utility representatives
        when required.
    •   As directed by the project manager, research and verify construction costs and quantities
        submitted for change orders and unit prices and works with applicable parties to identify
        potential solutions to address issues of non-compliance with project plans and specifications.
    •   Prepares inspection reports to document progress of weekly site visits. Keeps charts and daily
        logs of personnel working on the project, visitors to the site, materials delivered and other
        pertinent information related to the work.
    •   Participates in all job progress meetings with Project Manager and if required, prepares minutes
        or other documentation covering all discussed
    •   Monitors employees of contractor/subcontractors’ job duties to verify wage rate compliance and
        accuracy of payroll reports.
    •   Read and review construction documents, technical manuals, and related material describing the
        project to determine the exact scope of work required. Must maintain current knowledge of
        various written guidelines, HUD regulations, building codes, and SAHA operations.
    •   Trains and advises Construction Inspectors in performance of job dutiesand requirements.
    •   Maintain vehicle and other SAHA property assigned to Specialist as required by SAHA policy.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from an accredited four-year college or university with major courses work in
construction technology, or related field. Seven (7) years of experience as an inspector in the new
construction of projects or housing, building/rehabilitation field and or an equivalent combination of
education and experience.


                                                                                              Revised7/10/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised7/10/2007
                                      CONTRACT SPECIALIST

Department:                   Procurement
Reports To:                   Assistant Director of Procurement and Facilities
Job Type:
Pay Grade:                    10
Exempt/Nonexempt:             Non-exempt

                                              SUMMARY

Performs administrative work of average difficulty involving the contracting of supplies, materials, and
equipment. Ensures compliance with contract management systems, procedures, and policies. Responds
to issues and questions related to contract activity emanating from both internal and external sources.

                                             JOB DUTIES

   •   Interviews and confers with vendor representatives, staff and the Director regarding specifications,
       purchases, price increases, and complaints.
   •   Prepares newspaper advertisements and uploads bid proposal packages to various web sites.
   •   Prepares bid proposal packages and coordinates specifications with housing staff, and coordinates
       packages for approval and signature.
   •   Compiles bid proposal packages and mails to vendors in advance of contract expiration.
   •   Prepares Bid Tabulation Worksheets, Score sheets and conducts Vendor Award Selection Panels.
   •   Prepares Award Letters, Non-Select Letters and Notice to Proceed Letters and Termination Letters
       for Vendors.
   •   Prepares draft Memorandums for Contract Award for the Procurement and Contract Admin.
       Manager.
   •   Contacts Vendors and coordinates meeting to obtain vendor signatures on approved contracts.
   •   Inputs, approves and receives requisitions and purchase orders as authorized.
   •   Required to insure compliance in bidding processes from Invitation to Bids thru recommendation
       of award with all state, federal and local laws to include Board policy.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Graduate or GED, plus one (1) year of college or business school course work in Business or
contract law or related field. Two (2) years experience in purchasing, bid preparation, and dealing with
vendors and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                              Revised7/10/2007
                         CORPORATE COMMUNICATIONS SPECIALIST


Department:                   Corporate Relations
Reports To:                   Director of Corporate Relations
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Exempt

                                              SUMMARY

Perform specialized Public Relations, Communications and Marketing tasks in the administration of
departmental and organizational needs, including the preparation of materials, as well as the logistics,
planning and implementation of events. This person assists with requests for research, development and
drafting of informational materials. This person will also screen, refer and accommodate routine internal
and external requests. This person will also perform general office administration tasks and will assist
department members at SAHA functions and meetings.

                                              JOB DUTIES

    •   Coordinate, organize, compile and produce a complete board packet with final documents and
        materials, including binding and delivering of books to the SAHA Board of Commissioners, and
        creating print and web-based agendas. This includes communicating with the Commissioners,
        General Counsel, and staff in the gathering of documents and materials for the SAHA Regular
        Board and Committee meetings.
    •   Assist Intergovernmental Relations Manager in addressing constituent requests and
        communications with elected officials and partner agencies.
    •   Create, organize and maintain board-related records and documents, to include minutes,
        resolutions and meeting notices.
    •   Perform general administration tasks as directed by supervisor.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required and three years in public relations. Bachelor’s Degree (B.A.)
from an accredited four-year college or university in Business Administration, Public Relations or related
field preferred and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                              Revised7/10/2007
                           CORPORATE RELATIONS COORDINATOR

Department:                  Corporate Relations
Reports To:                  Director of Corporate Relations
Job Type:
Pay Grade:                   7
Exempt/ Non-Exempt:          Non-Exempt

                                             SUMMARY

Perform specialized Public Relations, Communications and Marketing tasks as identified by the Director
of Corporate Relations in the administration of departmental and organizational needs, including the
preparation of materials, as well as the logistics, planning and implementation of events. This person
assists with requests for research, development and drafting of informational materials, e-newsletters,
PowerPoint presentations, flyers, newsletters, brochures and processes to accommodate the
implementation of external and internal public relations, media coverage, internal messaging, community
building and strategic communication efforts or programs. This person will also screen, refer and
accommodate routine internal and external requests. This person will also perform general office
administration tasks and will provide assistance to the VP of Corporate Relations and other department
members at SAHA functions and meetings.

                                             JOB DUTIES

    •   Generate electronic newsletters, PowerPoint presentations, flyers, etc. and update information on
        the Intranet. Operate 35-mm/digital cameras; slide projector and various audio/visual equipment.
    •   Coordinate logistical and administrative needs for the department.
    •   Assist Intergovernmental Relations Manager in addressing constituent requests and serve as
        second point of contract.
    •   Coordinate with VP of Corporate Relations in planning and implementation of special events.
    •   Produce graphic designs for documents as needed and as directed by the VP of Corporate
        Relations or requested by other departments.
    •   Manage the dissemination of press materials and releases in a prompt manner and prepare
        monthly content analysis for dissemination to the SAHA Board.
    •   Research, write, and develop articles; prepare and/or edit publications and presentations; and
        create informational materials in accordance with SAHA’s vision, values and central themes.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED required and three (3) years in Public Relations with writing and materials
production focus required. Associate's degree (A.A.) or equivalent from a two-year college or technical
school preferred and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.



                                                                                             Revised7/10/2007
                                         CUSTODIAN, LEAD


Department:                  Procurement
Reports To:                  Director of Procurement and Facilities
Job Type:
Pay Grade:                   2
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY

Maintains a wide variety of various janitorial duties consisting of occasional heavy manual work of
routine difficulty involving the cleaning and maintenance of SAHA's facilities.

                                             JOB DUTIES

    •   Cleans commodes, sinks, walls and disinfects restrooms and water fountains. Replenishes
        bathroom supplies. Unclog commodes and sinks as necessary.
    •   Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, stairways, and other work areas.
    •   Transports all trash and waste to the proper disposal areas.
    •   Uses manual strength and dolly to set up tables and chairs in, as necessary according to simple
        diagrams.
    •   Empties and cleans wastebaskets, trashcans, recycle and shredder bins.
    •   Orders parts, materials and supplies, purchases emergency items, picks up supplies, stores,
        manages stock and materials for staff.
    •   Waters plants and foliage in all lobbies, office areas and the exterior of the building.
    •   Replaces fluorescent and standard light bulbs.
    •   Sweeps, vacuums, and operates electric buffer to scrub, wax, buff, and polish floors.
    •   May pick up and/or delivers messages and/or supplies.
    •   Conducts minor plumbing maintenance as required.
    •   Cleans rugs, carpets, and upholstered furniture.
    •   Keep work and supply areas neat and organized at all times. Inventory and maintain supplies on
        hand, request any additional supplies.
    •   Dusts furniture, cubicles and equipment.
    •   Complete daily/weekly checklist to communicate what duties were completed and the number of
        times each duty was completed.
    •   Conducts minor repair of walls, paints, hangs pictures.
    •   Cleans and polishes lighting fixtures, ceiling fans, and trim.Moves furniture, desks, filling
        cabinets, files. Washes inside and outside windows, window sills, doors and door jams.
    •   Replaces ceiling tiles and air conditioning filters.
    •   Conducts minor repairs of Irrigation System.
    •   Washes walls, ceiling, and woodwork.
    •   Pick up trash and litter in parking lots.
    •   Conducts minor electrical maintenance as required.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED and three years related experience and/or training required. Formal OJT or
                                                                                             Revised7/10/2007
apprentice program preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
fleet and liability insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader duties are usually partial or part-time, and restricted to assigning work and supervising the
efforts of a small subordinate group of employees typically up to five (5). Much of the time is spent
performing work of the type supervised.




                                                                                             Revised7/10/2007
                                             CUSTODIAN

Department:                  Procurement
Reports To:                  Director of Procurement and Facilities
Job Type:
Pay Grade:                   1
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Maintains a wide variety of various janitorial duties consisting of occasional heavy manual work of
routine difficulty involving the cleaning and maintenance of SAHA's facilities.

                                             JOB DUTIES
    •   Replaces fluorescent and standard light bulbs.
    •   Transports all trash and waste to the proper disposal areas.
    •   Cleans rugs, carpets, and upholstered furniture.
    •   Dusts furniture, cubicles and equipment.
    •   Cleans commodes, sinks, walls and disinfects restrooms and water fountains.
    •   Replenishes bathroom supplies. Unclog commodes and sinks as necessary.
    •   Sweeps, vacuums, and operates electric buffer to scrub, wax, buff, and polish floors.
    •   Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, stairways, and other work areas.
    •   Empties and cleans wastebaskets, trashcans, recycle and shredder bins.
    •   Washes walls, ceiling, and woodwork.
    •   Cleans and polishes lighting fixtures, ceiling fans, and trim.
    •   Washes inside and outside windows, window-sills, doors and door jams.
    •   Complete daily/weekly checklist to communicate what duties were completed and the number of
        times each duty was completed.
    •   Keep work and supply areas neat and organized at all times. Inventory and maintain supplies on
        hand, request any additional supplies.
    •   Uses manual strength and dolly to set up tables and chairs in, as necessary according to simple
        diagrams.
    •   Waters plants and foliage in all lobby and office areas.
    •   May pick up and/or delivers messages and/or supplies.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED. Two (2) years related experience and/or training required.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
fleet and liability insurance carrier.




                                                                                             Revised7/10/2007
                            CUSTOMER SERVICE REPRESENTATIVE

Department:                   Housing Assistance & Eligibility
Reports To:                   AOD Manager
Job Type:
Pay Grade:                    2
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY

Performs work of average difficulty in assisting and directing calls with a high level of accuracy to ensure
optimum performance and services.

                                              JOB DUTIES

     •   Provide accurate information regarding program information to participants, co-workers,
         supervisors and the general public.
     •   Act in the best interest of the organization using the tools of reasonableness, fairness, and
         compassion with a client and employee focus.
     •   Ensure that excellent customer service is provided to all internal and external customers at all
         times.
     •   Route messages or phone calls to the proper persons.
     •   Perform as a team player by interacting and communicating in a cooperative and respectful
         manner to achieve common goals and objectives, including fostering feedback and embracing the
         entire teambuilding process.
     •   Accurately input and retrieve information from SAHA computer systems.
     •   Adheres to principles of fairness, equity, and reasonableness in the performance of all duties and
         responsibilities in all interactions with SAHA personnel, and in all other interactions when
         serving as a representative of SAHA.
     •   Assist in the preparation and maintenance of data on the services provided in the call center.
     •   Maintain a work area is neat, safe and conducive to a positive and productive work environment.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE
High School Diploma or GED and one (1) year inbound call center, or two years customer service
experience required.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” Driver’s license at the time of placement and be insurable by the Housing Authority’s
fleet and liability insurance carrier.




                                                                                                Revised7/10/2007
                                CUSTOMER SERVICE SUPERVISOR

Department:                   Housing Assistance & Eligibility
Reports To:                   Department Manager
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY

Provides guidance to support staff in assisting clients of the Housing Authority. Promotes training and
skills to enhance the quality of service delivery with professionalism, courtesy and respect.

                                              JOB DUTIES

     •   Interacts with clients and landlords on day –to-day issues.
     •   Ensure that excellent customer service is provided to all internal and external customers at all
         times.
     •   Adheres to principles of fairness, equity, and reasonableness in the performance of all duties and
         responsibilities in all interactions with SAHA personnel, and in all other interactions when
         serving as a representative of SAHA.
     •   Develop and achieve acceptable scores on all customer satisfaction surveys.
     •   Evaluate current Customer Service staff to assure all training and procedures are adhered.
     •   Initiate, research and recommend process and workflow enhancements to create efficiency.
     •   Assist in the preparation and maintenance of data on the services provided in the call center.
     •   Accurately input and retrieve information from SAHA computer systems.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school and one (1) year as a
supervisor in a Call Center/Customer Service environment required. Bachelor's degree (B.A.) from an
accredited four-year college or university in Business Administration/Management and, or an equivalent
combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
fleet and liability insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervision is direct or through work leaders or assistants, typically with a subordinate group of up to ten
(10) employees. Estimate personnel needs and assign work to meet completion dates in accordance with
established schedules. Supervise, coordinate and review the work of assigned staff. Recommend
candidates for employment, conduct performance evaluations and salary review for assigned staff and
apply company policies.




                                                                                               Revised7/10/2007
                        CUSTOMER SERVICE REPRESENTATIVE, LEAD

Department:                  Customer Service – Maintenance
Reports To:                  Department Manager
Job Type:
Pay Grade:                   5
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY

Provides support to train, oversee and assist Customer Service Representatives follow-up on customer
service calls, generate work orders for after hours maintenance work order calls, generate reports as
instructed by the department head.

                                             JOB DUTIES

    •   Supervise customer service representatives.
    •   Generate after hour maintenance work orders.
    •   Update/close maintenance work orders.
    •   Respond to request for service and assistance.
    •   Train and assist customer service representatives on daily basis.
    •   Enter time sheets for payroll and keep track of time and attendance.
    •   Balance team and individual responsibilities
    •   Assist customer service representatives on call overflow for maintenance and general information
        calls.
    •   Generate payment voucher for Message Center.
    •   Manage difficult or emotional customer situations.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED and two (2) years call center or customer service work with one (1) year of
experience in a lead position. Formal OJT or apprentice program preferred. Training in customer service
in the public or private sector preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Lead duties are with a subordinate group of up to ten (10) employees. Estimate personnel needs and
assign work to meet completion dates in accordance with established schedules.




                                                                                             Revised7/10/2007
                                         DESIGN MANAGER

Department:                  Real Estate Services
Reports To:                  Director of Real Estate Services
Job Type:
Pay Grade:                   12
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs work of average difficulty involving the preparation and revision of plans, profiles, cross
sections, elevations, detailed scale, charts, graphs and other illustrative materials which are directly
related to planning, landscaping, engineering and/or architectural activities

                                             JOB DUTIES

   •   Performs comprehensive evaluations and submits proposals for sites, buildings, homes,
       apartments, facilities and structures with estimate of the cost of labor and materials for new
       construction, rehabilitation / modernization, demolition, repair and/or improvements to SAHA
       property / inventory.
   •   Confers with appropriate staff regarding architectural design features and work suitability to
       develop proposal and cost benefit analysis to recommend a course of action for the
       implementation of a construction contract
   •   Provide direction and oversee work sites / trades while checking schedule progress, compliance to
       contract documents / construction drawings followed by preparation of appropriate reports with all
       essential documentation.
   •   Coordinates and confers with consultants, contractors, housing managers and staff in order to
       provide direction and the support necessary to resolve any discrepancies, to maximize the quality
       and progress of work involving
   •   Construction, rehabilitation/modernization, demolition and/or repair.
   •   Management review of construction documents, details and specifications for rehabilitation,
       repair, construction and/or modernization projects. Accurately implements the scope of work
       described in the construction documents or as modified by appropriate SAHA personnel and/or
       consultants.
   •   Assist with the oversight of professional consultants contracts as relates to the writing and
       negotiation of contracts, bidding documents, production of construction drawings, specifications
       and property physical needs assessments per the direction of immediate supervisors.
   •   Assist with the oversight of construction contracts as relates to all aspects of construction or
       rehabilitation, providing direction with design modifications, payments, change orders, conflicting
       data, unusual circumstances and non-routine occurrences per the direction of immediate
       supervisors.
   •   Certify bid documents, drawings, specifications, reports and proposals for compliance to Federal,
       HUD, State (TDC) and Local regulations, city / state building codes, ordinances and SAHA
       operating policies and procedures.
   •   Design, price negotiate, order and coordinate the installation of signs, decals and banners as
       needed for housing authority related events or activities. Perform all other related duties as
       required.
   •   Other duties as assigned.


                                                                                              Revised7/10/2007
                                     EDUCATION/EXPERIENCE

Bachelor’s Degree from an accredited four (4) year college or university in Architectural Design or
related field and two (2) years experience related to housing/building planning, design, construction,
rehabilitation and maintenance and or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and must be insurable by the Housing
Authority’s liability and fleet carrier.

                                MANAGEMENT RESPONSIBILITES

Supervision is usually partial or part-time and restricted to assigning work and supervising the efforts of a
small subordinate group of employees, typically up to three (3). Much of the time is spent performing
work of the type supervised.




                                                                                                Revised7/10/2007
                              DIRECTOR OF CLIENT SOLUTIONS

Department:                  TBD
Reports To:                  Senior Vice President of Operations
Job Type:
Pay Grade:                   TBD
Exempt/Non-Exempt:           Exempt

                                             SUMMARY

Performs managerial work of considerable difficulty involving the collection and resolution of problems
and questions reported to San Antonio Housing Authority by internal and external customers and partners.
Plans, coordinates and administers strategic plans and initiatives specific to customer care and
satisfaction. Expands opportunities by developing partnerships with educational and training
organizations, businesses, and other service providers.

                                            JOB DUTIES

   •   Manages the collection of information about problems or questions reported to the Housing
       Authority and provides available solutions or alternative methods of proceeding.
   •   Develops and implements innovative programs and services targeted to specific consumer needs.
   •   Manages the collection of information about problems or questions reported to the Housing
       Authority and provides available solutions or alternative methods of proceeding.
   •   Serves as a consumer ombudsman and resolves high profile disputes on behalf of the company and
       its residents.
   •   Provides leadership in securing responses to problems and questions from external and internal
       sources.
   •   Develops procedures designed to address concerns quickly and efficiently to ensure a level of
       customer relations.
   •   Works with the Corporate Relations department to present information concerning issues,
       programs and new regulations that affect the residents and long-term care facilities.
   •   Develops outcome-based goals for issues and complaints that have positive impacts on the
       residents of long-term-care facilities and reports to Senior Team.
   •   Conducts follow-up with residents as needed to ensure issues are resolved
   •   Reviews all data obtained during all quality assurance activities to ensure consistency with
       company policies and procedures.
   •   Keeps Senior Team abreast of significant issues or developments identified during quality
       assurance activities and actions being taken to improve the situation.
   •   Identifies and resolves problems in a timely manner.
   •   Ensure that all organization programs and operations are carried out in compliance with local,
       state, and federal regulations and laws governing business operations.
   •   Other duties as assigned.




                                                                                            Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelors Degree (B.A.) from an accredited four-year college or university in Business Administration,
Political Science, or a related field and five (5) years experience in the Housing industry with three (3)
years in management; or an equivalent combination of education and experience equal to nine (9) years.
Work requires demonstrated leadership performance in positions of increasing responsibility, independent
decision-making and judgment, communication and organizational skills. Fluency in Spanish preferred,
but not required.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and must be insurable by the Housing
Authority’s liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of a department and, or a major segment of the organization. Responsible for working closely with
management at all levels to establish broad plans that contribute to the development and implementation
of policies that affect several functional areas.            Has assigned budgetary responsibilities.




                                                                                             Revised7/10/2007
                            DIRECTOR OF CORPORATE RELATIONS

Department:             Corporate Relations
Reports To:             Senior VP of Administration
Job Type:
Pay Grade:              21
Exempt/Nonexempt:       Exempt

                                              SUMMARY

The Director of Corporate Relations is responsible for the development of activities related to public
relations, media relations, community relations, intergovernmental relations and internal messaging. This
person is responsible for managing the production of all agency print, web and video materials, including
writing, designing, editing, printing and distribution. This position also oversees all board-related
communications and materials, including all activities in preparation for board meetings.

                                             JOB DUTIES

   •   Plan, lead, provide management oversight, edit and control print, web, and video media as to
       enhance SAHA’s image and communicate SAHA issues, actions, and services. This includes
       existing communications tools: client newsletter, Neighbors; stakeholder e-newsletter, Housing
       Matters; employee e-newsletter, Insight; SAHA website, SAHA intranet, video productions,
       annual reports and all agency-wide brochures.
   •   Oversee relations and communications with SAHA’s Board of Commissioners, to include the
       management of all board-related materials, such as public meeting notices, board packets, meeting
       minutes, responses to citizens, etc.
   •   Manage the agency’s external communications activities, including serving as primary media
       spokesperson and ensuring consistency in presenting SAHA information to the public in an
       accurate, timely and effective manner.
   •   Provide leadership and management on media relations, including preparing SAHA leadership for
       media contacts and events. Anticipate media responses and prepare spokespersons accordingly.
   •   Provide oversight of governmental relations regarding present and future issues.
   •   Develop and maintain strong working relationships with community leaders, internal information
       sources and the media.
   •   Manage the dissemination of prompt, accurate information to the public during emergent or crisis
       situations.
   •   Develop, organize, implement and maintain internal communications efforts to communicate
       information to employees.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Communications,
Public Relations or related field with high-level knowledge of media relations required. Six (6) years of
experience in professional level public relations, media relations, or community relations, and three (3)
years of management and or an equivalent combination of education and experience equal to nine (9)
years. Work requires demonstrated leadership performance in positions of increasing responsibility,
independent decision-making and judgment, communication and organizational skills.



                                                                                             Revised7/10/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance.

                               MANAGEMENT RESPONSIBILITIES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                          DIRECTOR OF FINANCE AND ACCOUNTING

Department:            Finance & Accounting
Reports To:            Senior VP of Administration
Job Type:
Pay Grade:             21
Exempt/Nonexempt:      Exempt

                                               SUMMARY

Performs managerial, supervisory and accounting work of considerable difficulty involving the planning,
organizing, and directing of financial investments, accounting, data processing, budgeting, statistical, and
property record activities. Performs related work as required.

                                              JOB DUTIES

   •   Oversee and direct all the accounting and financial administrative functions.
   •   Oversee and direct regulatory and financial reporting and compliance.
   •   Direct planning and budgeting.
   •   Plan and coordinate audits with external auditors.
   •   Oversee, implement, and evaluate internal controls and best practices.
   •   Hire, train, and retain competent employees.
   •   Direct and Coordinates with all levels of management to gather, analyze, summarize, and prepare
       recommendations regarding financial plans, acquisition activity, new business planning, trended
       future requirements, government requirements, and operating forecasts.
   •   Develop and coordinate preparation of economic reports on subjects such as rate of return,
       depreciation, working capital requirements, investment opportunities, investment performance,
       and impact of governmental requirements.
   •   Develop and conducts special studies to analyze complex financial actions and prepares
       recommendations for policy, procedures, controls, or actions.
   •   Prepares and submits various reports, budgets, records, and statistical information to the President
       and CEO, the Board of
   •   Commissioners, HUD, and other concerned groups or organizations.
   •   Assists with management of the financial position of SAHA, including the structure of the balance
       sheet, assets, and debt.
   •   Responsible for maintaining the integrity of the system of accounting and records of SAHA.
   •   Assists with financial and strategic planning for the agency.
   •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Accounting and
Finance, or a related field required. CPA, CMA or CFA preferred. Work requires demonstrated leadership
performance in positions of increasing responsibility, independent decision-making and judgment,
communication and organizational skills. Seven (7) years of experience in the areas of Public Housing,
Section 8, HUD programs, non-profit corporations, partnerships, mixed-financed projects and corporate
and partnership tax filings in accordance with federal and state requirements, two (2) years of which must
have been at a managerial or supervisory level and or an equivalent combination of education and
experience equal to nine (9) years.

                                                                                               Revised7/10/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                        DIRECTOR OF PROCUREMENT AND FACILITIES

Department:             Procurement and Contract Administration
Reports To:             President & CEO
Job Type:
Pay Grade:              18
Exempt/Nonexempt:       Exempt

                                                SUMMARY

Plan, coordinate and administer the strategic goals of Procurement, Warehousing and General Services
(Administrative Offices, Fleet and other rental facilities) in order to meet the needs of the Authority in its
mission of building and maintaining affordable housing. Serve as a mentor, coach, and operational
resource for Procurement, Facilities Maintenance, Fleet Management, and Document Management teams.

                                               JOB DUTIES

   •   Plan, directs, coordinate and administer the operational, financial, administrative, and technical
       operations of the procurement process. Serve as a resource to all procurement teams regarding
       processes, procedures and systems.
   •   Provide strategic direction for Authority-wide procurement efforts; participate with authority
       leadership in the establishment, communication and implementation of business goals. Establish
       business targets for cost savings.
   •   Approves bid proposals and specifications, composes. Requests for Board Action, and presents
       recommendations on purchases requiring management or Board approval;
   •   Evaluates overall revisions, price and past performance of each contract and approves price
       increases;
   •   Ensure that the needs of authority constituents are met; take appropriate actions by coordinating
       the implementation of contract negotiation, communication with suppliers or modifying procedure
       to ensure customer satisfaction.
   •   Negotiate contracts with large-scale suppliers to gain appropriate savings and service levels.
       Ensure that all legal contract requirements are met for the Authority. Manage relationships with
       external contacts, including removing obstacles to ensure optimal team performance.
   •   Ensure optimal customer service is provided to all constituents of the authority; facilitate changes
       to process as needed; participate in the planning and implementation of strategic goals for the
       entire Procurement Management team.
   •   Maintains liaison with purchasing representatives of other public jurisdictions to join in
       cooperative buying when this will result in savings;
   •   Serve as an operational and technical resource to all of procurement in the communication and
       resolution of purchasing systems issues; negotiate successful resolution to problems or concerns;
       educate customers about process and technology.
   •   Researches and evaluates commodity areas and makes recommendations for standardization and
       additions to Qualified Products List;
   •   Plan, coordinate and implement authority-wide communications plan used to inform the authority
       about the procurement process initiatives, procedures and impact. Communicate with all teams on
       the development and implementation of procurement and authority-wide communication efforts.
   •   Creates responses to special correspondence and handles special assignments and problems such
       as responses to citizen inquiries and bid protests;
   •   Interprets contract provisions and reviews contracts for accuracy and changes prior to bid and
       renewal;
                                                                                                 Revised7/10/2007
   •   Provides liaison between vendors, contractors, and Authority department officials;
   •   Ensure functionality of Procurement software and hardware systems. Resolve operational issues;
       implement changes as necessary.
   •   Ensure that Procurement programs and processes are operating smoothly including
       implementation of training, appropriate use and evaluation.
   •   Coach and mentor team; create opportunities for team members; promote concepts of
       empowerment. Communicate strategic issues/changes to team; build commitment and
       confidence. Resolve complex system or process issues; perform regular team duties.
   •   Monitor and communicate team goals and achievement of goals on a regular basis; keep the
       purpose, goals and approach relevant and meaningful. Administer the system of team measures;
       track all measurement data; provide feedback to team members on overall performance.
   •   Identify training needs for staff; provide or secure training for team members; strengthen the mix
       and level of skills within the team.
   •   Participate in the interviewing, selection, hiring and training of team members. Understand the
       dynamics of teams and promote team building, growth and development. Administer all aspects
       performance planning and performance improvement processes.
   •   Perform other related duties incidental to the work described herein.
   •   Work with all tenants in Central Office, Tampico Facility, The Convent Business Offices, and
       Brazo’s st. Operations Facility to insure; proper space allocation; maintenance of facilities and
       grounds; rent collection of the businesses; Budgets for facilities maintenance.
   •   Other duties as assigned.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Business
Administration or related field required. Work demonstrated leadership performance in positions of
increasing responsibility, independent decision-making and judgment, communication and organizational
skills. Seven (7) years in purchasing, inventory control and distribution with two (2) years management;
or an equivalent combination of education and experience equal to nine (9) years.

                                   LICENSES/CERTIFICATIONS

Certified Purchasing Manager or Certified Public Purchasing Officer Certifications from State or National
Institute of Government Purchasers preferred. Texas Class “C” driver’s license at the time of placement
and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of one or more departments or segments of the organization, with responsibility for working closely
with top management to establish broad plans that contribute to the development and implementation of
policies hat affect several functional areas. Has assigned budgetary responsibilities.




                                                                                             Revised7/10/2007
                          DIRECTOR OF PROPERTY MANAGEMENT


Department:            Property Management
Reports To:            Senior VP of Operations
Job Type:
Pay Grade:             21
Exempt/Nonexempt:      Exempt

                                             SUMMARY

Formulates, develops, directs, administers and manages the activities of the Property Management
Division. Responsibilities include: The administration of the low-income public housing program
consisting of 6,500 units, the affordable housing program consisting of 3,000 units of subsidized and
unsubsidized housing, the Admissions and Occupancy Department, all Maintenance activities to include
emergency, routine and preventative maintenance. Execution of the annual Capital Improvement budget.
Grants administration and monitoring. Work flow of the trades department.

                                            JOB DUTIES

   •   Administers the Public Housing and Affordable Housing Programs. The Affordable Housing
       Programs consist of HUD Project-Based Assistance, Tax Credit Properties, HOME Reinvestment
       Partnership Program, Affordable Housing Disposition Program, Section 8 New Construction, and
       Market Rate Apartments. Responsible for the compliance and reporting requirements for each of
       these programs and the requirements of the bond financed properties.
   •   Responsible for the compliance and reporting requirements for each of the programs and the
       requirements of the bond financed properties.
   •   Reviews and ensures compliance with the Public Housing Assessment Systems and ensures that
       performance will result in a rating of exceeds.
   •   Develops long-term strategic goals and operational plans for the property management division.
   •   Directly supervises the work of program department directors and other professional staff.
       Responsible for the overall performance of over 400 employees.
   •   Oversees the development of the annual property management budget. Develops annual financial
       and programmatic plans and regularly monitors and evaluates program operations for
       effectiveness.
   •   Monitors changes or trends in federal, state and local laws and regulations affecting the housing
       program and implements program changes as required.
   •   Monitors resident programs, by periodically attending meetings and functions, to insure good
       resident/management relations.
   •   Reviews plans for new housing developments, and modernization and rehabilitation work; and
       monitors progress of work.
   •   Provides counseling and guidance to division directors through discussions about performance or
       other job related problems.
   •   Serves that the agencies 504 Coordinator and ensures the compliance with the requirements of
       Title VI, Section 504, the Fair Housing Act, and the Americans with Disabilities Act.
   •   Responsible for keeping up with the latest trends in the market rate apartment industry.
   •   Monitors facility maintenance, modernization and upgrades. Monitors activities of the Trades.
   •   Other duties as assigned.


                                                                                            Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's degree (B. A. or B. S.) from an accredited four-year college or university in Business, Public
Administration or related field required. A Master's degree (M. A. or M. S.) or equivalent preferred. Work
requires demonstrated leadership performance in positions of increasing responsibility, independent
decision-making and judgment, communication and organizational skills. Seven (7) years of progressively
responsible experience in the management of public housing operations, and two (2) years management or
an equivalent combination of education and experience in the private sector in a management or executive
role equal to nine (9) years.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Certified as a Public Housing Manager and Senior Housing Manager.

                               MANAGEMENT RESPONSIBILITIES

Head of one or more departments or segments of the organization, with responsibility for working closely
with top management to establish broad plans that contribute to the development and implementation of
policies hat affect several functional areas. Has assigned budgetary responsibilities.




                                                                                             Revised7/10/2007
                            DIRECTOR OF REAL ESTATE SERVICES

Department:            Real Estate Services
Reports To:            Senior VP of Operations
Job Type:
Pay Grade:             20
Exempt/Nonexempt:      Exempt

                                              SUMMARY

Plan, organize, direct and implement projects, programs and activities to achieve the overall mission and
goals of the Real Estate Services department of the Housing Authority.

                                              JOB DUTIES

   •   Reviews architectural designs and controls the overall implementation plan.
   •   Prepares or reviews plans and specifications for various types and sites of projects.
   •   Monitors, reviews and assists consultants with the production of construction drawings and
       bidding documents and monitors the acquisition of property.
   •   Assists in writing and negotiating contracts when plans and specifications are prepared by outside
       architectural /engineering firms.
   •   Coordinates, attends and participates in planning meetings with City of San Antonio departments,
       HUD headquarters office, business, institutional and neighborhood organizations.
   •   Develops financial plan and solicits and secures funding from public and private sources to
       finance the development of affordable housing projects.
   •   Plans and coordinates, with appropriate staff, consultants, or third-parties, the development of
       affordable housing projects, including site control, title evidence, design development, governing
       body and administrative or regulatory approvals, ownership structure, environmental analysis and
       remediation, budget, schedule, legal and regulatory compliance, materials and services
       contracting, risk management, marketing and public relations, and asset management.
   •   Develops and implements guidelines to ensure compliance under policies and procedures for the
       management and operation of multifamily and single-family residential rental housing projects
       and the disposition of single-family houses for ownership.
   •   Investigates and analyzes the local housing market and economy to determine the affordable
       housing needs by various socioeconomic and demographic classes and the feasibility for
       development of housing to meet particular needs.
   •   Analyzes, negotiates and closes the acquisition of multifamily residential rental properties, single-
       family properties and vacant land for use or development as affordable housing or other activities
       of the Housing Authority.
   •   Confers with community and neighborhood residents to apprise them of planned and ongoing
       activities of the Housing Authority.
   •   Establishes agreements with governmental, educational and service provider institutions.
   •   Performs other duties and responsibilities as assigned.
   •   Other duties as assigned.




                                                                                               Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Business, Public
Administration, Urban Studies, Architecture, or other related field. Work requires demonstrated
leadership performance in positions of increasing responsibility, independent decision-making and
judgment, communication and organizational skills. Five (5) years of progressively responsible
experience related to capital improvement, construction management, civil engineering, housing/building
planning, design construction, rehabilitation and maintenance and four (4) years management experience
or an equivalent combination of education and experience equal to nine (9) years.

                                   LICENCES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of one or more departments or segments of the organization, with responsibility for working closely
with top management to establish broad plans that contribute to the development and implementation of
policies hat affect several functional areas. Has assigned budgetary responsibilities.




                                                                                             Revised7/10/2007
                     DIRECTOR OF AFFORDABLE HOUSING PROGRAMS

Department:                  Assisted Housing Programs
Reports To:                  Senior Vice President of Operations
Job Type:
Pay Grade:                   TBD
Exempt/Non-Exempt:           Exempt

                                              SUMMARY

Performs administrative, managerial and supervisory work of considerable difficulty involving the
planning, organizing and directing efforts to provide low-income housing through the affordable housing
programs.

                                             JOB DUTIES

   •   Ensures compliance in the administration of the Section 8 Program.
   •   Provides counseling and guidance to managers and other staff members through discussions about
       performance or other job related problems. Provides guidance and assistance to families on all
       Section 8 matters.
   •   Represents the Agency to federal, state, and local agencies, and to the general community.
   •   Meets with staff members to explain and implement new policies, procedures requirements, and
       regulations.
   •   Monitors resident programs, by attending meetings and functions to insure good
       resident/management relations.
   •   Responds to inquires, written and orally from SAHA staff, residents, agencies, the general public
       and the media regarding SAHA, Federal, State and local regulations, policies, laws and procedures
       on housing and related matters.
   •   Responds to inquiries, complaints and / or other groups to communicate SAHA goals, activities,
       programs and position concerning low-income housing.
   •   Evaluates and interprets HUD regulations and guidelines as they pertain to the Section 8
       Programs.
   •   Coordinates communications and transfer of knowledge between the operations departments and
       staff.
   •   Prepares reports for the Senior VP of Operations.
   •   Directs the preparation and administration of all Section 8 annual budgets, quarterly requests for
       housing assistance payment funds, and other reports and statistical information.
   •   Responsible for the management of the Housing Choice Voucher, Moderate Rehabilitation,
       Shelter Plus Care Programs and other ad-hoc programs.
   •   Oversees the current Administrative Plan, procedures, and other related material to assure of
       information.
   •   Monitors changes or trends in Federal, State and Local laws and regulations affecting the Housing
       Choice Voucher program by reading legislative reports, periodicals and related materials.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Business Management,
Public Administration, or a related field. Work requires demonstrated leadership performance in positions
of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Five (5) years of housing experience, or an equivalent combination of education and
experience equal to nine (9) years.



                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Must be certified as HUD recognized within one year of hire.

                                MANAGEMENT RESPONSIBILITES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.
                              DIRECTOR OF HUMAN RESOURCES


Department:                 Human Resources
Reports To:                 VP of Finance and Accounting
Job Type:
Pay Grade:                  21
Exempt/Non-Exempt:          Exempt

                                            SUMMARY

The Director of Human Resources is responsible for planning, directing, managing, and overseeing the
activities of the Human Resources department including Classification and Compensation, Recruitment,
Training, Employee Relations, and Employee Benefits.

                                            JOB DUTIES

   •   Oversees all facets of Human Resources programs through Agency Board Human Resources staff.
       Monitors administration to established standards and procedures. Identifies opportunities for
       improvement and resolves any discrepancies.
   •   Leads the development of department agency goals, objectives, and systems.
   •   Participates in executive, management, and company staff meeting and attends other meetings and
       seminars.
   •   Manages the development and maintenance of the Human Resources sections of the Internet,
       particularly recruiting, culture, and company information, and Intranet sites.
   •   Establishes organization employee training system that addresses company training needs
       including training needs assessment, new employee orientation, management development,
       production cross training, the measurement of training impact, and training transfer.
   •   Establishes and leads the standard recruiting and hiring practices and procedures necessary to
       recruit and hire a superior workforce.
   •   Determines and recommends employee relations practices necessary to establish a positive
       employer-employee relationship and promote a high level of employee morale and motivation.
   •   Monitors all pay practices and systems for effectiveness and cost containment.
   •   Recommends changes in benefit plans, especially new benefits aimed at employee satisfaction and
       retention.
   •   Leads company compliance with all existing governmental and labor legal and government
       reporting requirements including any related to the Equal Employment Opportunity (EEO), the
       Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee
       Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the
       Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal
       company exposure to lawsuits.
   •   Identifies and monitors the organization’s culture so that it supports the attainment of the
       company’s goals and promotes employee satisfaction.
   •   Other duties as assigned.




                                                                                           Revised 5/9/2007
                                    EDUCATION/EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Human Resources,
Business Administration, or a related field. Work requires demonstrated leadership performance in
positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Five (5) or more years of experience in professional or managerial level public
relations, or community relations and, or an equivalent combination of education and experience equal to
nine (9) years.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Head of a department and, or major segment of the organization. Most policies and practices are
implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised 5/9/2007
                                             ELECTRICIAN


Department:                   Property Management and Maintenance
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    8
Exempt/ Non-Exempt:           Non-exempt

                                                SUMMARY

Performs work of average difficulty in repairing and maintaining electrical systems. Electricians are on
duty 24 hours a day, although only one is on weekly calls. Works on (electrical systems), respond to
electrical power outages.

                                               JOB DUTIES

     •   Makes temporary connections to furnish emergency power during extended repair work.
     •   Tests electrical devices to locate power failures and check for proper operations using
         appropriate equipment and tools.
     •   Trouble shoots electrical systems to identify and correct problems or installs new electrical
         systems.
     •   Uses various carpentry tools to gain access to electrical lines.
     •   Operates a hydraulic lift to facilitate work performed on utility poles and high-rise buildings.
     •   Responds to emergency work orders during non-scheduled work hours.
     •   Performs others duties as assigned.
     •   Reads and interprets complex blueprints to locate electrical lines for repair.
     •   Other duties as assigned.

                                        EDUCATION/EXPERIENCE

High School Diploma or GED required and three (3) years of experience.

                                     LICENSES/CERTIFICATIONS

Must be licensed as an electrician by the State of Texas. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                                 Revised7/10/2007
                                    ELECTRICIAN SUPERVISOR

Department:                   Electrical Department
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    11
Exempt/ Non-Exempt:           Non-Exempt

                                               SUMMARY
Performs supervisory, repair, and maintenance work of considerable difficulty on electrical systems.
Monitor time and attendance, along with responding to emergency calls and supervise other electricians
during emergencies.

                                              JOB DUTIES

     •   Directs journey electricians and electrician helpers in complex installations, replacements, and
         repairs of electrical lines, breaker panels, indoor and outdoor lighting, transformers, and related
         parts and equipment according to specifications and electrical codes.
     •   Responds to emergency calls and supervise other electricians during emergencies. Required to
         be on call 24 hours.
     •   Enters and receives requisitions for material, equipment and services.
     •   Designs new installations to comply with applicable codes.
     •   Estimates time, materials, and costs of each service request for electrical work.
     •   Assigns work orders. When work orders are completed, reviews and closes work orders.
     •   Identifies, coordinates, and prioritizes work assignments for personnel under his/her supervision.
     •   Monitors time and attendance, prepares time sheets.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Eight (8) years of progressively responsible experience as an
electrician. Formal OJT or apprentice program preferred.

                                    LICENSES/CERTIFICATIONS

Master Electrician License State of Texas required. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                                 MANAGEMENT RESPONSIBILITES

Supervision is direct or through work leaders or assistants, typically with a subordinate group of up to ten
(10) employees. Estimate personnel needs and assign work to meet completion dates in accordance with
established schedules. Supervise, coordinate and review the work of assigned staff. Recommend
candidates for employment, conduct performance evaluations and salary review for assigned staff and
apply company policies.




                                                                                                Revised7/10/2007
                           EMERGENCY PREPAREDNESS MANAGER

Department:                   Procurement and Facilities
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    16
Exempt/ Non-Exempt:           Exempt


                                              SUMMARY
Responsible for developing SAHA’s Emergency Preparedness Procedures. Assist in the development of
repository procedures for the SAHA Records Management.

                                             JOB DUTIES

    •   Co-assist in development of all Records Storage/Repository procedures and policies.
    •   Develop all Disaster Recovery procedures for Central Office, Properties and other SAHA
        facilities.
    •   Develop and implement a Business Contingency Plan to ensure SAHA continues to operate in
        the event of a Disaster/Emergency situation.
    •   Audit and Test, three times a year, all phases of Disaster Recover/Business Contingency
        Procedures for Central Office, Properties and other SAHA facilities.
    •   Work closely with City of San Antonio officials to ensure SAHA's Emergency Preparedness
        Plans are communicated with them in the event of any disaster.
    •   Maintain updated and current information on Disaster Recovery and Business Contingency
        Plans.
    •   Other duties as assigned.

                                    EDUCATION / EXPERIENCE

High School Diploma or GED preferred. Associate's degree (A.A.) or equivalent from a two-year college
or technical school preferred. Formal OJT or apprentice program preferred. Over 3 years to 5 years
experience and, or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                              Revised 5/1/2007
                             EXECUTIVE PROJECTS COORDINATOR

Department:                   Executive
Reports To:                   Chief of Staff
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Non-Exempt

                                               SUMMARY

This position will support the executive team, including the President and CEO, Chief of Staff and Senior
Vice Presidents, with various complex projects utilizing standard and specialized computer software.
This position will also provide direction and guidance to administrative staff member(s) in the executive
office and assist with general office administration tasks.

                                               JOB DUTIES

     •   Provide support to the executive team on various tasks and projects of varying difficulty.
     •   Provide support to the executive team on projects requiring the use of both standard and
         specialized computer software.
     •   Develop specialized reports, graphics, multi-media presentations and other works as directed by
         the executive team.
     •   Screen, refer and accommodate internal and external inquiries and requests, to include any
         necessary research, development and drafting of correspondence.
     •   Function in a “Lead” role by providing direction and oversight to administrative staff member(s)
         in the executive office.
     •   Coordinate logistical and administrative needs for the department.
     •   Other duties as assigned.

                                      SUPERVISION RECEIVED

Receives direction from assigned supervisory or management staff.

                                      SUPERVISION EXERCISED

Exercises direct supervision over assigned administrative support staff.

                                      EDUCATION/EXPERIENCE

Associates Degree with a concentration in Business, Marketing, Computer Science or related field
preferred. Two (2) years of experience in office administration, corporate relations, public relations, or
computer science of an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                                Revised7/10/2007
                                    FINANCIAL TECHNICIAN I

Department:                  Finance & Accounting
Reports To:                  Director of Finance and Accounting
Job Type:
Pay Grade:                   3
Exempt/ Non-Exempt:          Non-exempt


                                              SUMMARY
 Performs bookkeeping work of average difficulty involved in computerized financial activities.
 Performs related work as required.

                                             JOB DUTIES

    •   Enters data into computer system for the purpose of producing check disbursements and
        recording receipts from vendors, customers and employees.
    •   Matches invoices against purchase orders and shipping and receiving documents to verify receipt
        of items.
    •   Reviews & researches data from supporting documents to verify accuracy of input data.
    •   Contacts vendors, customers and employees regarding the resolution of inquiries.
    •   Performs Bank, Escrow and General Ledger reconciliation’s.
    •   Maintains logs, lists and records of all transaction performed and prepares daily, weekly, and
        monthly reports for SAHA and/or HUD which are statistical in nature, completed on standard
        forms from information maintained by the employee and/or compiled and summarized from
        several sources.
    •   Records cash receipts and various adjusting entries into General Ledger.
    •   Reviews requisitions in order to verify computation of bills against established rates &
        government compliance.
    •   Downloads electronic data for processing in the A/R and A/P systems.
    •   Maintain records in accordance with HUD’s regulatory and contractual requirements.
    •   Performs check & statement printing and disbursement functions.
    •   Receives monies and prepares cash receipts.
    •   Assists with compilation of data for annual audit.
    •   Other duties as assigned.

                                    EDUCATION / EXPERIENCE

High School Diploma or GED preferred. Over 1 year to 3 years required. Two (2) years of full-time
experience in computerized accounting position or two (2) years of formal education above the high
school level in bookkeeping, office practices and typing or an equivalent combination of education and
experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.



                                                                                             Revised 5/1/2007
                                   FINANCIAL TECHNICIAN II

Department:                  Accounting and Finance
Reports To:                  Director of Finance and Accounting
Job Type:
Pay Grade:                   4
Exempt/ Non-Exempt:          Non-exempt


                                             SUMMARY
 Performs bookkeeping work of average difficulty involved in computerized financial activities.
 Performs related work as required.

                                             JOB DUTIES

    •   Enters data into computer system for the purpose of producing check disbursements and
        recording receipts from vendors, customers and employees.
    •   Matches invoices against purchase orders and shipping and receiving documents to verify receipt
        of items.
    •   Reviews & researches data from supporting documents to verify accuracy of input data.
    •   Contacts vendors, customers and employees regarding the resolution of inquiries.
    •   Performs Bank, Escrow and General Ledger reconciliation’s.
    •   Maintains logs, lists and records of all transaction performed and prepares daily, weekly, and
        monthly reports for SAHA and/or HUD which are statistical in nature, completed on standard
        forms from information maintained by the employee and/or compiled and summarized from
        several sources.
    •   Records cash receipts and various adjusting entries into General Ledger.
    •   Reviews requisitions in order to verify computation of bills against established rates &
        government compliance.
    •   Downloads electronic data for processing in the A/R and A/P systems.
    •   Maintain records in accordance with HUD’s regulatory and contractual requirements.
    •   Performs check & statement printing and disbursement functions.
    •   Receives monies and prepares cash receipts.
    •   Assists with compilation of data for annual audit.
    •   Other duties as assigned.

                                   EDUCATION / EXPERIENCE

High School Diploma or GED required. Over 3 years required. Three (3) years of full-time experience in
computerized accounting position or three (3) years of formal education above the high school level in
bookkeeping, office practices and typing or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/8/2007
                                      FRAUD INVESTIGATOR

Department:                  Housing assistance and Eligibility
Reports To:                  Director of Assisted Housing Programs
Job Type:
Pay Grade:                   9
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Performs complex investigative work involving reported or suspected violations of the Code of Federal
Regulations and the SAHA Administrative Plan. Ensures that the PHA’s housing assistance program is
administered effectively and according to the highest ethical and legal standards. Reduces the monetary
and media-related effect of fraudulent activity on the agency by eliminating fraud, waste and abuse.
Hires, trains and supervises subordinate investigator and the Informal Hearings Coordinator. Acts as a
Housing Assistance Specialist Supervisor when needed.

                                              JOB DUTIES

    •   Reviews all fraud complaints for validity and forward them to proper authority or assign them for
        Preliminary Investigation.
    •   Determines if a preponderance of evidence has been obtained that indicates program violations
        have occurred and determine the monetary effect they have on the program.
    •   Conducts Full Investigations on complaints that have been substantiated by conducting further
        research and requesting more information from other entities.
    •   Prepares written Investigation Reports and submit for termination of assistance. Forward selected
        reports to HUD OIG for further action.
    •   Tracks all incoming complaints, Investigations and Informal Hearings Results to monitor
        effectiveness.
    •   Conducts Preliminary Investigations on valid complaints by conducting cursory searches of
        records and/or requesting information from other entities.
    •   Determines if obtained evidence is substantial enough for further investigation or if file should be
        documented, or if a termination warning should be issued.
    •   Hires, trains and supervises Terminations HAS and Informal Hearings Coordinator.
    •   Assists other departments with complaints of possible fraudulent activity. Confers w/ VP on
        these investigations and other VPs as necessary.
    •   Tracks status of current Investigations and determines subsequent actions. Responsible for
        acquiring business contacts and other investigative resources.
    •   Presents Investigation Reports and preponderance of evidence at Informal Hearings. Testify to
        accuracy and validity of evidence.
    •   Conducts criminal history background checks on all new participants and determines if program
        admittance is within policy guidelines.
    •   Responsible for developing and coordinating fraud prevention practices and techniques used in
        the HA&E office.
    •   Other duties as assigned.




                                                                                                Revised 5/1/2007
                                    EDUCATION / EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university required. With college course emphasis in
Political Science, Police Sciences, Accounting and/or Business preferred. One to twelve months required.
Supervisory experience. 1 to 3 years. The generation of various reports and the capability to analyze
several diverse types of information. Three (3) years of investigative experience performing fraud
investigations, background checks, asset searches, public records searches, conducting interviews or an
equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                              Revised 5/1/2007
                            HOUSING ASSISTANCE SPECIALIST- CSS

Department:                   Property Management
Reports To:                   Property/Department Manager
Job Type:
Pay Grade:                    6
Exempt/ Non-Exempt:           Non-Exempt


                                               SUMMARY
Performs administrative and social work that meets SAHA’s stated HUD funded grant goals related to the
assessment and delivery of supportive services to the current residents of Victoria Commons and former
residents of Victoria Courts while promoting self sufficiency goals. Will complete clerical work
involving rent collection and re-certification of continued occupancy for public housing residents as
required by Property Management.

                                              JOB DUTIES

    •   Contacts and Monitors residents on caseload on a monthly basis. Monitor residents within
        caseload progress towards meeting goals and provide referrals as needed. Monthly monitoring
        will be accomplished by documenting monthly resident contacts in applicable computer software
        (Tracking at a Glance). Contact efforts will include, door-to-door contacts, mailing, phone call
        efforts and available for office visits. Door-to-door and office visits will be the two preferred
        methods. Documenting contact of residents on a monthly basis will be in applicable computer
        software (Tracking at a Glance).
    •   Meet with residents to assess their physical, social and economic conditions, to conduct
        assessment and develop “Individual Training & Service Plans”, as well as identify resources that
        will assist the residents in improving their life and meeting self-sufficiency goals.
    •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs of
        GED, college or job training, transportation and other needs as needed.
    •   Completes and tracks annual re-certifications on residents at the assigned developments as
        directed by Assistant Regional Manager. To include entering accurate data into SAHA’s MLS
        software and generate reports both statistical and narrative to assigned property manager or other
        management.
    •   Completes interviewing and change of income for residents at the assigned developments as
        directed by Assistant Regional Manager.
    •   Collects and compiles information in order to generate various statistical and narrative reports
        which will used to report grant goals on a monthly basis.
    •   Coordinates duties such as but not limited to: rent collection, lease violations and curb appeal for
        residents at the assigned developments as directed by Assistant Regional Manager.
    •   Coordinates various meetings, which provide residents with important information on safety,
        general health, insurance and other important issues. To include assisting CSS program manager
        with special events for residents or SAHA.
    •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
        have a clear understanding of changes that may affect their residency.
    •   Other duties as assigned.




                                                                                                 Revised 5/1/2007
                                    EDUCATION/ EXPERIENCE

Bachelor's degree (B.A.) from an accredited four-year college or university required. Experience in social
work with low-income families, and ability to advocate and promote family self-sufficiency goal
preferred. Four (4) years of experience involving case management or an equivalent combination of
education and experience.


                                   LICENSES/CERTIFICATIONS

Family Self-Sufficiency Certification required. National Certification offered by NAHRO or Nan McKay.
Required within one year. Texas Class “C” driver’s license at the time of placement and be insurable by
the Housing Authority’s liability and fleet insurance carrier.




                                                                                               Revised 5/1/2007
         HOUSING ASSISTANCE SPECIALIST II- ELDERLY & DISABLED SERVICES

Department:                Property Management
Reports To:                Property/Department Manager
Job Type:
Pay Grade:                  7
Exempt/Nonexempt:           Non-Exempt


                                              SUMMARY

Performs administrative and social work responsible for assessing the elderly and disabled residents
residing in the Public Housing Developments and Non-Profit entities to identify those residents that meet
the criteria of At-Risk, FRAIL, develop Care Plans, monitor resident well-being and providing the
resources that will assist those residents in living independently for a longer period of time. Will
complete clerical work involving rent collection and re-certification of continued occupancy for public
housing residents who are assigned to caseload.

                                              JOB DUTIES

   •   Meet with residents to assess their physical, social and economic conditions, to develop “Intake
       forms and Case Management Service Plans”, and identify resources that will assist the residents in
       improving their quality of life.
   •   Monitors on a monthly basis the types of services and number of residents receiving such. Types
       of services to include Assessments, advocacy, benefits/entitlement/insurance, case management,
       conflict resolution, crisis intervention, education/employment, family support, health care services,
       homemaker, lease education, nutrition, meals, mental health services, transportation referrals and
       food commodities. Monthly monitoring will be accomplished by documenting monthly resident
       contacts in resident file or in applicable computer software.
   •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs.
   •   Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts and available for
       office visits. Door-to-door and office visits will be the two preferred methods.
   •   Collects and compiles information in order to generate various statistical and narrative reports
       which will used to report goals on a monthly basis.
   •   Coordinates various meetings, which provide residents with important information on safety,
       general health, insurance and other important issues. To include assisting property managers with
       the recruitment and attendance of resident council activities or establishment.
   •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
       have a clear understanding of changes that may affect their residency.
   •   Completes interviewing and change of income for residents at the assigned developments as
       directed by Assistant Regional Manager.
   •   Coordinates, duties such as but not limited to; rent, lease violations and curb appeal for residents
       at the assigned developments as directed by Assistant Regional Manager.
   •   Completes and tracks annual re-certifications on residents at the assigned developments as
       directed by Assistant Regional Manager. To include entering accurate data into SAHA’s MLS
       software and generate reports both statistical and narrative to assigned property manager or other
       management.
   •   Other duties as assigned.



                                                                                                Revised 5/1/2007
                                     EDUCATION/ EXPERIENCE

High School Diploma or GED required. Associate's Degree (A. A.) or equivalent from a two-year college
or technical school preferred. Three (3) years of experience involving case management. Experience in
social work with low- income families, and ability to link elderly and/or disabled residents to supportive
services, or an equivalent combination of education and experience.

                                     LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Rent Calculation and Eligibility required. Acquired within 1 year of
appointment to position.




                                                                                                 Revised 5/1/2007
       HOUSING ASSISTANCE SPECIALIST II-GRANT FUND HOUSING ASSISTANCE
                              SPECIALIST - FSS

Department:                   Property Management
Reports To:                   Property/Department Manager
Job Type:
Pay Grade:                    7
Exempt/Non-exempt:            Non-Exempt

                                               SUMMARY

Performs administrative and social work that meets SAHA’s stated HUD funded grant goals related to the
assessment and delivery of supportive services to residents while promoting self sufficiency goals through
a participant signed FSS contract. Will complete clerical work involving rent collection and re-
certification of continued occupancy for public housing residents who have a participant signed FSS
contract.

                                              JOB DUTIES

   •   Meet with residents to assess their physical, social and economic conditions, to develop
       “Individual Training & Service Plans”, as well as Contracts of Participation and identify resources
       that will assist the residents in improving their life.
   •   Monitors on a monthly basis resident’s with signed contracts progress towards meeting goals.
       Monthly monitoring will be accomplished by documenting monthly resident contacts in resident
       file or in applicable computer software.
   •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs of
       GED, college or job training and transportation needs.
   •   Actively recruit residents to become enrolled in the FSS program via a participant signed contract.
       Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts and available for
       office visits. Door-to-door and office visits will be the two preferred methods.
   •   Collects and compiles information in order to generate various statistical and narrative reports
       which will used to report grant goals on a monthly basis.
   •   Calculate a resident’s who has a participant signed FSS contract, escrow accounts on a monthly
       basis through completion of the resident’s FSS contract. Will maintain escrow account on an
       assigned spreadsheet with accuracy and will be familiar of actions ineligible and eligible
       disbursements from escrow accounts.
   •   Coordinates various meetings, which provide residents with important information on safety,
       general health, insurance and other important issues. To include assisting property managers with
       the recruitment and attendance of resident council activities or establishment.
   •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
       have a clear understanding of changes that may affect their residency.
   •   Completes interviewing and change of income for residents at the assigned developments as
       directed by Assistant Regional Manager. Coordinates duties such as but not limited to: rent
       collection, lease violations and curb appeal for residents at the assigned developments as directed
       by Assistant Regional Manager.
   •   Completes and tracks annual re-certifications on residents at the assigned developments as
       directed by Assistant Regional Manager to include entering accurate data into SAHA’s MLS
       software and generate reports both statistical and narrative to assigned property manager or other
       management.
   •   Other duties as assigned.

                                                                                                Revised 5/1/2007
                                      EDUCATION/ EXPERIENCE

High School Diploma or GED required. Associate's Degree (A. A.) or equivalent from two-year college
or technical school preferred. Four (4) years of experience involving case management. Experience in
social work with low- income families, and ability to advocate and promote family self-sufficiency or an
equivalent combination of education and experience.

                                     LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Family Self-Sufficiency Certification preferred. National Certification
offered by NAHRO or Nan McKay. Required within one year. Rent calculation and Eligibility required.
Acquired within 1 year of appointment to position.




                                                                                                  Revised 5/1/2007
                        HOUSING ASSISTANCE SPECIALIST- SECTION 8

Department:                   Housing Assistance & Eligibility
Reports To:                   Department Manager
Job Type:
Pay Grade:                    6
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY
Performs clerical and technical work of routine difficulty involved in processing the required forms and
documentation necessary to effectuate a Housing Assistance Program Contract between tenants, owners,
and SAHA.

                                               JOB DUTIES
   •   Manages caseload of 400 plus conducting interviews with applicants to obtain appropriate
       information; accept and review standard forms for completeness and accuracy; determine
       individual family’s eligibility; establishes applicant’s portion of the rent; informs and applies the
       rules and regulations of the Leased Housing program, and completes internal processing of forms
       in order to effect a landlord/tenant relationship.
   •   Receives approved inspection reports, prepare and mail contracts to property owner for signature;
       Maintains a suspense file of contracts mailed to owners and ensures contracts are received within
       established time parameters by contacting and mailing out notices to owners.
   •   Responds to telephone inquiries from owners, tenants, and SAHA personnel in order to answer
       general and/or specific questions regarding leasing contracts, or refers calls to an appropriate
       source for answers. Initiate/prepares investigations received through 3rd party verification.
       Mails out notification of proposed termination, maintains suspense file and closes out accounts.
   •   Generate request for initial payments, adjustments or overpayments to owners and tenants.
       Managing financial accounts for other housing authorities in regards to billing portability.
   •   Prepares amendments to existing contracts to reflect changes in family composition or income.
   •   Maintain and create landlord database. Process all changes of ownership.
   •   Performs Quality Control on application packages for completeness and accuracy, corrects if
       necessary.
   •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

High School Diploma or GED required. Associate’s Degree (A.A.) or equivalent from a two-year college
or technical school preferred. One to two years experience involving case management and experience in
social work with low-income families, and ability to link elderly and or disabled residents to supportive
services or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Rent calculation acquired within one year of appointment to position.




                                                                                                 Revised 5/1/2007
    HOUSING ASSISTANT SPECIALIST II-GRANT FUNDED HOUSING COMMUNITY &
                           SUPPORTIVE SERVICES

Department:                   Property Management
Reports To                    Property/Department Manager
Job Type:
Pay Grade:                    7
Exempt/ Non-Exempt:           Non-Exempt


                                               SUMMARY
 Performs administrative and social work that meets SAHA’s stated HUD funded grant goals related to
the assessment and delivery of supportive services to the current residents of Victoria Commons and
former residents of Victoria Courts while promoting self sufficiency goals. Will complete clerical work
involving rent collection and re-certification of continued occupancy for public housing residents as
required by Property Management.

                                              JOB DUTIES

   •   Meet with residents to assess their physical, social and economic conditions, to develop
       “Individual Training & Service Plans”, as well as Contracts of Participation and identify resources
       that will assist the residents in improving their life.
   •   Monitors on a monthly basis resident’s with signed contracts progress towards meeting goals.
       Monthly monitoring will be accomplished by documenting monthly resident contacts in resident
       file or in applicable computer software.
   •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs of
       GED, college or job training and transportation needs.
   •   Actively recruit residents to become enrolled in the FSS program via a participant signed contract.
       Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts and available for
       office visits. Door-to-door and office visits will be the two preferred methods.
   •   Collects and compiles information in order to generate various statistical and narrative reports
       which will used to report grant goals on a monthly basis.
   •   Calculate a resident’s who has a participant signed FSS contract, escrow accounts on a monthly
       basis through completion of the resident’s FSS contract. Will maintain escrow account on an
       assigned spreadsheet with accuracy and will be familiar of actions ineligible and eligible
       disbursements from escrow accounts.
   •   Coordinates various meetings, which provide residents with important information on safety,
       general health, insurance and other important issues. To include assisting property managers with
       the recruitment and attendance of resident council activities or establishment.
   •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
       have a clear understanding of changes that may affect their residency.
   •   Completes interviewing and change of income for residents at the assigned developments as
       directed by Assistant Regional Manager. Coordinates duties such as but not limited to: rent
       collection, lease violations and curb appeal for residents at the assigned developments as directed
       by Assistant Regional Manager.
   •   Completes and tracks annual re-certifications on residents at the assigned developments as
       directed by Assistant Regional Manager to include entering accurate data into SAHA’s MLS
       software and generate reports both statistical and narrative to assigned property manager or other
       management.
   •   Other duties as assigned.
                                                                                                Revised 5/1/2007
                                    EDUCATION/ EXPERIENCE

High School Diploma or GED required. Three (3) years of experience involving case management.
Experience in social work with low-income families, and ability to advocate and promote family self-
sufficiency preferred.

                                   LICENSES/CERTIFICATIONS

Family Self-Sufficiency Certification required. National Certification offered by
NAHRO or Nan McKay. Required within one year. Rent Calculation and Eligibility required. Acquire
within 1 year of appointment to position. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/1/2007
  HOUSING ASSISTANT SPECIALIST: ELDERLY & DISABLED SERVICES

Department:                   Property Management
Reports To:                   Property/Department Manager
Job Type:
Pay Grade:                    7
Exempt/Non-exempt:            Non-Exempt

                                      SUMMARY

Performs administrative and social work responsible for assessing the elderly and
disabled residents residing in the Public Housing Developments and Non-Profit entities
to identify those residents that meet the criteria of At-Risk, FRAIL, develop Care Plans,
monitor resident well-being and providing the resources that will assist those residents in
living independently for a longer period of time. Will complete clerical work involving
rent collection and re-certification of continued occupancy for public housing residents
who are assigned to caseload.

                                      JOB DUTIES

   •   Meet with residents to assess their physical, social and economic conditions, to
       develop “Intake forms and Case Management Service Plans”, and identify
       resources that will assist the residents in improving their quality of life.
   •   Monitors on a monthly basis the types of services and number of residents
       receiving such. Types of services to include Assessments, advocacy,
       benefits/entitlement/insurance, case management, conflict resolution, crisis
       intervention, education/employment, family support, health care services,
       homemaker, lease education, nutrition, meals, mental health services,
       transportation referrals and food commodities. Monthly monitoring will be
       accomplished by documenting monthly resident contacts in resident file or in
       applicable computer software.
   •   Meet with area agencies to identify resources that will be essential in assisting
       resident’s needs.
   •   Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts
       and available for office visits. Door-to-door and office visits will be the two
       preferred methods.
   •   Collects and compiles information in order to generate various statistical and
       narrative reports which will used to report goals on a monthly basis.
   •   Coordinates various meetings, which provide residents with important
       information on safety, general health, insurance and other important issues. To
       include assisting property managers with the recruitment and attendance of
       resident council activities or establishment.
   •   Maintain a working knowledge of Housing Authority policy and procedures to
       assure residents have a clear understanding of changes that may affect their
       residency.
   •   Completes interviewing and change of income for residents at the assigned
       developments as directed by Assistant Regional Manager.
   •   Coordinates, duties such as but not limited to; rent, lease violations and curb
       appeal for residents at the assigned developments as directed by Assistant
       Regional Manager.
   •   Completes and tracks annual re-certifications on residents at the assigned
       developments as directed by Assistant Regional Manager. To include entering
       accurate data into SAHA’s MLS software and generate reports both statistical and
       narrative to assigned property manager or other management.
   •   Other duties as assigned.


                             EDUCATION/ EXPERIENCE

High School Diploma or GED required. Associate's Degree (A. A.) or equivalent from
two-year college or technical school preferred. Three (3) years of experience involving
case management. Experience in social work with low-income families, and ability to
link elderly and/or disabled residents to supportive services and or an equivalent
combination of education and experience.

                            LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the carrier
of the Housing Authority’s liability and fleet insurance carrier. Rent Calculation acquired
within1 year of appointment to position.
                           HOUSING ASSISTANCE SPECIALIST –EDS

Department:                  Property Management
Reports To:                  Property/Department Manager
Job Type:
Pay Grade:                   6
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY

Performs administrative and social work responsible for assessing the elderly and disabled residents
residing in the Public Housing Developments and Non-Profit entities to identify those residents that meet
the criteria of At-Risk, FRAIL, develop Care Plans, monitor resident well-being and providing the
resources that will assist those residents in living independently for a longer period of time. Will
complete clerical work involving rent collection and re-certification of continued occupancy for public
housing residents who are assigned to caseload.

                                              JOB DUTIES

    •   Monitors on a monthly basis the types of services and number of residents receiving such. Types
        of services to include Assessments, advocacy, benefits/entitlement/insurance, case management,
        conflict resolution, crisis intervention, education/employment, family support, health care
        services, homemaker, lease education, nutrition, meals, mental health services, transportation
        referrals and food commodities. Monthly monitoring will be accomplished by documenting
        monthly resident contacts in resident file or in applicable computer software.
    •   Meet with residents to assess their physical, social and economic conditions, to develop “Intake
        forms and Case Management Service Plans”, and identify resources that will assist the residents
        in improving their quality of life.
    •   Completes and tracks annual re-certifications on residents at the assigned developments as
        directed by Assistant Regional Manager. To include entering accurate data into SAHA’s MLS
        software and generate reports both statistical and narrative to assigned property manager or other
        management.
    •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs.
    •   Completes interviewing and change of income for residents at the assigned developments as
        directed by Assistant Regional Manager.
    •   Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts and available
        for office visits. Door-to-door and office visits will be the two preferred methods.
    •   Coordinates, duties such as but not limited to; rent, lease violations and curb appeal for residents
        at the assigned developments as directed by Assistant Regional Manager.
    •   Collects and compiles information in order to generate various statistical and narrative reports
        which will used to report goals on a monthly basis.
    •   Coordinates various meetings, which provide residents with important information on safety,
        general health, insurance and other important issues. To include assisting property managers
        with the recruitment and attendance of resident council activities or establishment.
    •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
        have a clear understanding of changes that may affect their residency.
    •   Other duties as assigned.




                                                                                                Revised 5/1/2007
                                    EDUCATION/ EXPERIENCE

Bachelor's degree (B.A.) from an accredited four-year college or university required. Experience in social
work with low- income families, and ability to link elderly and/or disabled residents to supportive
services preferred. Four (4) years of experience involving case management or an equivalent combination
of education and experience.

                                  LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                              Revised 5/1/2007
                            HOUSING ASSISTANCE SPECIALIST-FSS

Department:                   Property Management
Reports To:                   Property/Department Manager
Job Type:
Pay Grade:                    6
Exempt/ Non-Exempt:           Non-Exempt

                                               SUMMARY

Performs administrative and social work that meets SAHA’s stated HUD funded grant goals related to the
assessment and delivery of supportive services to residents while promoting self sufficiency goals through
a participant signed FSS contract. Will complete clerical work involving rent collection and re-
certification of continued occupancy for public housing residents who have a participant signed FSS
contract.

                                              JOB DUTIES

    •   Monitors on a monthly basis resident’s with signed contracts progress towards meeting goals.
        Monthly monitoring will be accomplished by documenting monthly resident contacts in resident
        file or in applicable computer software.
    •   Meet with residents to assess their physical, social and economic conditions, to develop
        “Individual Training & Service Plans”, as well as Contracts of Participation and identify
        resources that will assist the residents in improving their life.
    •   Completes and tracks annual re-certifications on residents at the assigned developments as
        directed by Assistant Regional Manager. To include entering accurate data into SAHA’s MLS
        software and generate reports both statistical and narrative to assigned property manager or other
        management.
    •   Actively recruit residents to become enrolled in the FSS program via a participant signed
        contract. Recruiting efforts will include, door-to-door contacts, mailing, phone call efforts and
        available for office visits. Door-to-door and office visits will be the two preferred methods.
    •   Meet with area agencies to identify resources that will be essential in assisting resident’s needs of
        GED, college or job training and transportation needs.
    •   Completes interviewing and change of income for residents at the assigned developments as
        directed by Assistant Regional Manager.
    •   Collects and compiles information in order to generate various statistical and narrative reports
        which will used to report grant goals on a monthly basis.
    •   Coordinates duties such as but not limited to: rent collection, lease violations and curb appeal for
        residents at the assigned developments as directed by Assistant Regional Manager.
    •   Calculate a resident’s who has a participant signed FSS contract, escrow accounts on a monthly
        basis through completion of the resident’s FSS contract. Will maintain escrow account on an
        assigned spreadsheet with accuracy and will be familiar of actions ineligible and eligible
        disbursements from escrow accounts.
    •   Coordinates various meetings, which provide residents with important information on safety,
        general health, insurance and other important issues. To include assisting property managers
        with the recruitment and attendance of resident council activities or establishment.
    •   Maintain a working knowledge of Housing Authority policy and procedures to assure residents
        have a clear understanding of changes that may affect their residency.
    •   Other duties as assigned.

                                                                                                 Revised 5/1/2007
                                    EDUCATION/ EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university required. Experience in social work with
low-income families, and ability to advocate and promote family-self sufficiency. Three (3) years of
experience involving case management or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Family Self-Sufficiency Certification required. National Certification offered by NAHRO or Nan McKay.
Required within one year. Texas Class “C” driver’s license at the time of placement and be insurable by
the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/1/2007
                         HOUSING ASSISTANCE SPECIALIST, SENIOR

Department:                  Housing Assistance and Eligibility
Reports To:                  Department Manager
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-exempt

                                             SUMMARY
Performs administrative work of average difficulty conducting quality control reviews of the Housing
Assistance Program’s files to ensure compliance with HUD Regulations and the SAHA Administrative
Plan. Will develop policies and procedures and will revise the Administrative Plan as laws change.

                                            JOB DUTIES

    •   Conducts monthly review of tenant files to include inspection records to ensure compliance with
        HUD Regulations and SAHA’s Administrative Plan. Review should pinpoint problems, such as
        the improper application of rules by staff members and from this review additional training can
        be requested and conducted.
    •   Conducts training to new employees to ensure the Housing Assistance Specialist will have a
        working knowledge of Section 8 HCV programs, and performs clerical and technical work in
        processing the required forms and documentation necessary to effectuate a Housing Assistance
        Programs Contract between tenants, owners, and SAHA.
    •   Conducts periodic desk audits on Housing Assistance Specialist to ensure compliance to
        procedures and established guidelines. Monitor daily operations to ensure compliance with
        security procedures.
    •   Reviews federal regulations in order to update policies, procedures, forms and the Administrative
        Plan as needed and reviews yearly revision of Administrative Plan. Will keep the Vice President
        abreast of these changes and assist in the training of staff on new procedures as required.
    •   Tracks changes in HUD Regulations via the Internet and will update management and staff on
        the pertinent changes.
    •   Develops some policies, procedures, forms, and other related documents for the Housing
        Assistance Program.
    •   Independently compose correspondence, reports, and memoranda for the assigned Vice
        President.
    •   Recommends new procedures and systems resulting from desk audits and regulation changes.
    •   Conducts training on how to operate our current software system to new and current employees
        as needed.
    •   Fills in for supervisory staff as needed to conduct informal conferences, new resident briefings,
        verification of preferences for new applicants, and assist customers in the lobby.
    •   Other duties as assigned.

                                   EDUCATION/ EXPERIENCE

High School Diploma or GED required. Bachelor's degree (B.A.) from a four-year college or university
with some college course work in Real Estate, Management, Business Law or Auditing will be accepted
preferred. Three (3) years of related work experience preferred and or an equivalent combination of
education and experience.


                                                                                             Revised 5/1/2007
                                   LICENSES/CERTIFICATIONS

Section 8 Housing Choice Voucher Eligibility Certification and Section 8 Housing Choice Voucher Rent
Calculation Certification required. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                              Revised 5/1/2007
                               HOUSING ASSISTANCE SUPERVISOR

Department:                   Housing Assistance & Eligibility
Reports To:                   Department Manager
Job Type:
Pay Grade:                    10
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY

Performs administrative, managerial and supervisory work of considerable difficulty involving the
technical leadership and support, resource management, scheduling, quality control, teambuilding and
other leadership responsibilities.

                                              JOB DUTIES

   •   Interview, hire, and maintain qualified workforce to include performance evaluations and
       maintaining discipline.
   •   Evaluate and modify policies, procedures and guidebooks.
   •   Adheres to Federal , State, and Local Laws and regulations pertaining to program requirement.
   •   Provide and coordinate employee training.
   •   Maintain effective communication with landlords and families.
   •   Communicate verbally and in writing with City, State and Federal Officials.
   •   Coordinate with Technology and Telecommunications Department to resolve computer software
       and hardware issues.
   •   Prepare monthly reports for grant- funded programs.
   •   Deal with sensitive and personal information such as staff and client files.
   •   Monitor the Lobby and waiting area to ensure program participants and landlords are seen in a
       timely manner and are provided excellent customer service.
   •   Conduct file audits to measure performance as part of on-going quality assurance process and for
       the Section Eight Management Assessment Program.
   •   Review contracts and other documents processed by the Housing Assistance Specialist to ensure
       accuracy and adherence to current policies and procedures.
   •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

High School Diploma or GED required. Bachelor's degree (B.A.) from a four-year college or university
preferred. Three (3) years work experience in real estate or related field, one (1) year of which have been
in a supervisory capacity and or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Section 8 Managers Certification. Complete within one year of employment. Texas Class “C” driver’s
license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance
carrier.




                                                                                                Revised 5/1/2007
                         MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                           Revised 5/1/2007
                                HOME OWNERSHIP COORDINATOR

Department:                   Real Estate Services
Reports To:                   Director of Real Estate Services
Job Type:
Pay Grade:                    8
Exempt/ Non-Exempt:           Non-Exempt

                                               SUMMARY
Performs administrative and counseling work of average difficulty providing information and assistance
to participants in the homeownership program. Coordinates and conducts various outreach programs in
order to recruit interested participants, assists in the processing of potential participants, and provides
homebuyers counseling.

                                               JOB DUTIES

     •   Conducts interviews with Section 8 and Homeownership participants, performs case
         management functions for each participant, which include providing referrals to other agencies.
         Processing Section 8 files after closing, changing income, moving out tenants from Section 8 to
         Homeownership, and building the property in MLS. Review referral forms on daily basis from
         Section 8 Homeownership on potential homebuyers.
     •   Prepare Earnest Money Contracts on Lease Purchase, and waiting list participants.
     •   That all account accumulations are pulled on time. Order documents that include Title
         Commitment, Special Warranty Deed, Partial Release, and review the HUD 1 to insure the loan
         will close on a timely basis.
     •   Responsible for all coming email through the SAHA’s web site for the Homeownership
         Programs.
     •   Conducts orientation briefings for both programs in order to provide program information to
         potential participants. Creates files on potential homeowners and ensures all documentation
         requested is received and reviewed.
     •   Performs as a Realtor and shows SAHA’s homes to potential buyer’s, and ensure that all homes
         are in selling condition prior to sale.
     •   Coordinates and conducts various outreach programs in order to create an interest in the Section
         Homeownership & Homeownership Programs and to recruit potential participants.
     •   Maintains communication with applicants throughout the processing period, assisting them with
         any questions and notifying them of any additional information required. Reviews application
         progress and facilitate processing with lenders to ensure loan approval.
     •   Meets with and provides homebuyers counseling to participants of the program, which includes
         debt management, homebuyers and foreclosure counseling.
     •   Performs various complex calculations, which include debt to income ratios. And creates and
         compiles homeownership prescreening packets.
     •   Maintains marketing supplies Banners, For Sale Signs, and Brochures for Section 8
         Homeownership and Homeownership Programs.
     •   Schedules follow up Post-Counseling classes for the participants. Maintain contact with
         applicants throughout the processing period. Create, compile, and mail out large mail outs of
         information packets for Homeownership.
     •   Generates a variety of financial statistical, technical or narrative reports. Reports may follow a
         standard format or the employee may be required to prepare a logically designed report without
         direction.
                                                                                                 Revised 5/1/2007
    •   Maintains the homeownership waiting list and prepares letters indicating the status of
        individuals on the waiting list.
    •   Other duties as assigned.




                                    EDUCATION/ EXPERIENCE

High School Diploma or GED required. Bachelor's degree (B.A.) from a four-year college or university
preferred. Two (2) years of related work experience, one (1) year of which must be in counseling related
to mortgage lending, or any equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/1/2007
                         HOUSING QUALITY INSPECTIONS MANAGER

Department:                  Housing Assistance & Eligibility
Reports To:                  Director of Housing Assistance Programs
Job Type:
Pay Grade:                   10
Exempt/ Non-Exempt:          Exempt


                                              SUMMARY
Plan, direct, manage and oversee the activities and operation of the Inspection Department. Manage and
participate in the development and implementation of SAHA’s goals, objective, policies, and priorities for
each assigned service area; Development and implementation of training plans; conduct analyses and
prepare reports.

                                             JOB DUTIES

    •   Ensure all indicators under the Section Eight Management Assessment Program (SEMAP)
        related to Inspection achieve the highest possible points.
    •   Plan, direct, manage and oversee the activities and operation of the Inspection Department.
    •   Monitors the management and maintenance of the inspections program by conferring with
        landlords and participants in the office or in the home.
    •   Performs supervisory duties including performance evaluations and taking disciplinary actions
        when necessary.
    •   Review legislative, regulatory policies and contractual criteria, HUD Handbooks, codes and other
        pertinent publications to develop/recommend organizational policies and procedures for
        Inspections and other Housing programs.
    •   Ensures and conduct training for Inspection staff on Housing Quality Standards (HQS), and
        Uniform Physical Conditions Standards (UPCS).
    •   Conducts quality control inspections.
    •   Assists in the preparation of budgets and other reports.
    •   Conducts hearings involving disputes between tenants and owners. Reviews and processes
        damage and vacancy loss claims.
    •   Responds to various requests or concerns from SAHA customers regarding the Housing
        Assistance Program.
    •   Monitors all weekly reports from Inspectors including number of inspections completed, vehicle
        usage, and gasoline usage.
    •   Ensure equitable workload assignments to Inspectors.
    •   Meet and conduct comprehensive briefings for landlords, Non-profits, and other Housing
        associations to communicate the program standards and regulations.
    •   Establishes inventory and filing system for appropriate record keeping of equipment and
        supplies.
    •   Other duties as assigned.




                                                                                              Revised 5/2/2007
                                    EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school. Business Technology
with the completion of a Real Estate Inspection and Code Compliance Certification preferred. Any
combination equivalent to a bachelor’s degree or equivalent years of experience in a related field and
three years of progressively responsible professional experience. Three (3) years of progressively
responsible administrative experience involving a moderately complex customer/client assistance
program, or an equivalent combination of education and work experience.

                                   LICENSES/CERTIFICATIONS

Lead Based Paint Assessor and Inspector Certification; Housing Quality Standards (HQS) and
REAC/UPCS Inspections. Inspectors License and Residential Building Inspectors License
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised 5/2/2007
                                 HOUSING QUALITY INSPECTOR

Department:                   Section-8 Inspections/ Public Housing Inspections
Reports To:                   Department Manager
Job Type:
Pay Grade:                    6
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY

Performs specialized work of average difficulty involving the inspection of single and multi-family
residential dwellings, including SAHA Conventional apartment units, to determine their physical
condition, necessary repairs and conformance to applicable housing quality standards, regulations, codes
as well as responsible for the negotiation of reasonable rents as outlined in the CFR.

                                              JOB DUTIES

    •   Conducts Annual HQS inspections to determine external and internal conditions of dwellings
        under the Housing Assistance Programs (HAP), including the operability of the associated
        heating, electrical, and plumbing systems and the like to determine livability and conformance
        with housing quality standards and other applicable HAP regulations.
    •   Performs annual inspections (UPCS) of all occupied Conventional units to determine the internal
        and external condition of the unit, operability of associated heating, electrical, and plumbing
        systems, fixtures and appliances in order to determine required repairs and, normal wear and tear
        items vs. resident caused damages.
    •   Performs follow-up inspections to determine completion of repairs indicated on previous
        inspection and makes recommendations to supervisor for appropriate follow-up action when
        necessary.
    •   Certifies the reasonableness of proposed rents for HAP units by evaluating the condition of the
        dwelling and comparing the fair market value of the area to the proposed rent.
    •   Performs inspection of unit(s) after tenant has moved out (move-out inspections) to document
        condition of unit, operational systems, and appliances (when applicable), in order to determine
        tenant caused damages vs. fair wear and tear, identify repairs needed for re-occupancy and
        estimates the cost of repairs to the dwelling.
    •   Assumes responsibility for the general maintenance of assigned SAHA vehicles and gas cards
        and well as all other issued equipment.
    •   Responds to the inquiries of clients and the general public by providing general information
        about the housing assistance programs.
    •   Perform Special or Complaint inspection to ensure HQS compliance.
    •   Ensure timely completion of required forms, or reports.
    •   Participates in informal hearings to resolve conflicts between tenants and owners and provide
        recourse for claims made against tenants and/or owners.
    •   Research tenant files as need to verify information regarding utilities, appliances, or other pertain
        information.
    •   Other duties as assigned.




                                                                                                 Revised 5/2/2007
                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required.
Specialization in Real Estate, Building Trades, Property Management or Residential Inspections
preferred. Two (2) years of experience in the real estate, construction, housing inspection or property
management field and or an equivalent combination of education and experience. The completion of
HQS training and passing of the HQS exam preferred.

                                    LICENSES/CERTIFICATIONS

Housing Quality Standards required. Certified by Nan McKay. Professional Real Estate Inspector
preferred. Licensed by the Texas Real Estate Commission. Texas Class “C” driver's license at the time of
placement and must be insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                                Revised 5/2/2007
                                   HR REPRESENTATIVE I- HRIS

Department:                   Human Resources
Reports To:                   Assistant Human Resources Director
Job Type:
 Pay Grade:                   9
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY
Performs technical work involving various aspects of Human Resources including HRIS reporting;
supports benefits administration; new hire orientation; employee recruitment, pre-selection functions, and
selection process.
                                             JOB DUTIES

    •   HRIS reporting: responsible for creation of various reports generated from, and apart from, the
        HRIS system responsible for the preparation and tracking of various personnel, disciplinary, and
        performance management action requests. Supports organizational departments by tracking and
        monitoring personnel actions affecting budgets and staffing plans.
    •   New hire orientation: deliver benefits orientation for new hires.
    •   Recruitment: assist with coordinating and developing job announcements and advertising;
        conduct application pre-screening; recommend qualified applicants for interviews. Pre-selection:
        assist with coordinating drug-testing and background checks.
    •   Selection: assist with coordinating interview panels; calculate panel results; extend job offers.
    •   Benefits administration: assist with benefits administration as needed, and open enrollment.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Business
Administration /Human Resources or equivalent number of college hours. Bachelor's degree (B.A.) from
a four-year college or university preferred. Two (2) years of work experience in human resource
administration and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.
                        HR REPRESENTATIVE I- BENEFITS SPECIALIST

Department:                   Human Resources
Reports To:                   Assistant Human Resources Director
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Non-exempt


                                              SUMMARY
Performs technical work involving various aspects of Human Resources including benefits
administration; new hire orientation; employee recruitment, pre-selection functions, and selection process;
supports HRIS reporting.

                                              JOB DUTIES

    •   Benefits administration: provide customer service to employees with all questions and issues
        with core benefits, voluntary supplemental benefits, mandatory benefits, pension, and flexible
        spending accounts. Actively participate in the coordination, scheduling, delivery and follow-up
        during annual benefits open enrollment. New hire orientation: deliver benefits orientation for
        new hires.
    •   Recruitment: assist with coordinating and developing job announcements and advertising;
        conduct application pre-screening; recommend qualified applicants for interviews. Pre-selection:
        assist with coordinating drug-testing and background checks.
    •   Selection: assist with coordinating interview panels; calculate panel results; extend job offers.
    •   HRIS reporting: assist with the creation of various reports generated from, and apart from, the
        HRIS system; assist with the preparation and tracking of various personnel, disciplinary, and
        performance management action requests.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Business
Administration /Human Resources or equivalent number of college hours. Bachelor's Degree (B.A.) from
a four-year college or university preferred. Two (2) years of work experience in human resource
administration preferred and or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                               Revised 5/3/2007
                       HR REPRESENTATIVE II- EMPLOYEE RELATIONS

Department:                   Human Resources
Reports To:                   Assistant Human Resources Director
Job Type:
Pay Grade:                    11
Exempt/ Non-Exempt:           Exempt


                                               SUMMARY
Acts as a Human Resources Generalist capacity. Provides support and excellent customer service to
organizational departments. Responds to departmental needs in all functions of Human Resources with an
emphasis on employee- relations issues. Provides assistance and guidance in the areas of recruitment,
benefits, performance management, training, compensation and classification, and participates in special
projects and committees. Supports all aspects of Human Resources.

                                              JOB DUTIES

     •   Coordinates employee dispute resolution, EEOC complaints, and employee grievances. Explains
         to employees & supervisors company and governmental rules, regulations, and procedures, and
         need for compliance. Conducts investigation and resolution of employee grievances and
         coordinates processes of responding to complaints.
     •   Responds to unemployment claims in a timely manner and prepares and participates in
         unemployment hearings if necessary. Interviews and investigates employees to gather
         information as necessary. Meets with management to discuss possible actions to be taken.
         Prepares reports and responds to Open Records Requests, EEOC complaints and any other legal
         requests.
     •   Conducts and oversees personnel actions including but not limited to: hiring, disciplinary actions,
         performance improvement plans that lead to termination, name changes, and separations.
         Provides guidance on SAHA’s performance management tool, ensuring the follow up of all
         performance improvement plans.
     •   Assists with benefit programs to include Health, Dental, Vision, Life Insurance, Disability and
         Retirement programs. Participates in the benefits open enrollment program. Conducts employee
         orientation and responds to the employees with any Benefit discrepancies according to the
         HIPAA laws.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year a college or university required. Human Resources, Business
Administration, or related field preferred. Four years of Human Resources generalist experience and at
least one year in a supervisory capacity, or an equivalent combination of education and experience.


                                    LICENSES/CERTIFICATIONS

PHR Certification within one year of hire required. SPHR certification preferred. Texas Class “C”
driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet
insurance carrier.

                                                                                                Revised 5/3/2007
                             HR REPRESENTATIVE II- GENERALIST

Department:                   Human Resources
Reports To:                   Assistant Human Resources Director
Job Type:
 Pay Grade:                   11
Exempt/ Non-Exempt:           Exempt


                                               SUMMARY
Acts in a human resources Generalist capacity. Provides support and excellent customer service to
organizational departments. Responds to departmental needs in all functions of Human Resources to
include recruitment, benefits, employee relations, performance management, training, compensation and
classification, and participates in special projects and committees.

                                              JOB DUTIES

     •   Coordinate and perform necessary tasks to meet the needs of customers in the areas of
         recruitment, benefits administration, employee relations, performance management counseling,
         training presentations, compensation recommendations, classification certification and other
         duties.
     •   Oversees SAHA’s performance management tool, ensuring the follow up of all performance
         improvement plans. Conducts and oversees personnel actions including but not limited to: hiring,
         disciplinary actions, performance improvement plans that lead to termination, name changes, and
         separations.
     •   Conducts employee orientation and responds to the employees with any Benefit discrepancies
         according to the HIPAA laws. Administer tuition reimbursement program.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university required. Human Resources, Business
Administration, or related field preferred. Four years of Human Resources generalist experience and at
least one year in a supervisory capacity, or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

PHR Certification within one year of hire required. SPHR Certification preferred. Texas Class “C”
driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet
insurance carrier.
                               HR REPRESENTATIVE II - TRAINING

Department:                   Human Resources
Reports To:                   Assistant Human Resources Director
Job Type:
Pay Grade:                    11
Exempt/ Non-Exempt:           Exempt


                                               SUMMARY
Acts as a Human Resources Generalist capacity. Provides support and excellent customer service to
organizational departments. Responds to departmental needs in all functions of Human Resources with an
emphasis in training. Provides support and guidance to staff in the areas of recruitment, benefits,
employee relations, performance management, compensation and classification; participates in special
projects and committees.

                                              JOB DUTIES

     •   Training: meets with department VPs and front line supervisors to identify areas or issues
         requiring intervention from Human Resources. Researches training vendors and programs to
         meet the needs of the organization. Negotiates contracts for services and assists with drafting of
         RFPs for training. Coordinates training function to include conducting needs analysis,
         developing training, delivering training and assessing training effectiveness. Coordinates
         training record keeping.
     •   Coordinate and perform necessary tasks to meet the needs of customers in the areas of
         recruitment, benefits administration, employee relations, performance management counseling,
         compensation recommendations, classification certification and other duties.
     •   Coordinates the preparation of SAHA’s annual Affirmative Action Plan. Administer tuition
         reimbursement program.
     •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university required. Human Resources/Business
Administration, or related field preferred. Four years of Human Resources generalist experience and at
least one year in a supervisory capacity, or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

PHR Certification within one year of hire required. SPHR Certification preferred. Texas Class “C”
driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet
insurance carrier.
                     HR REPRESENTATIVE I – RECRUITING/SELECTION


Department:                  Human Resources
Reports To:                  Assistant Human Resources Director
Job Type:
 Pay Grade:                  9
 Exempt/ Non-Exempt:         Non-exempt


                                              SUMMARY
Performs technical work involving various aspects of Human Resources administration including
employee recruitment, pre-selection functions, selection process, and new hire orientation; HRIS
reporting; and benefits administration.

                                             JOB DUTIES

    •   Recruitment: coordinate and develop job announcements and advertising; conduct application
        pre-screening; recommend qualified applicants for interviews.
    •   Pre-selection: coordinate drug-testing and background checks. Selection: coordinate interview
        panels; calculate panel results; extend job offers. New hire orientation: schedule, coordinate and
        deliver orientation for new hires.
    •   HRIS reporting: assist with the creation of various reports generated from, and apart from, the
        HRIS system; assist with the preparation and tracking of various personnel, disciplinary, and
        performance management action requests.
    •   Benefits: assist employees with questions and requests about their benefits.
    •   Other duties as assigned.

                                     EDUCATION/EDUCATION

Associate's degree (A.A.) or equivalent from a two-year college or technical school required.   Business
Administration /Human Resources or equivalent number of college hours. Bachelor's degree (B.A.) from
a four-year college or university preferred. Two (2) years of work experience in human resource
administration preferred and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                               Revised 5/3/2007
                          HUMAN RESOURCES SUPERVISOR


Department:                  Human Resources
Reports To:                  Assistant Director Human Resources
Job Type:
Pay Grade:                   14
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Supervises the following HR functions: Employee Relations, Compensation, Recruiting, Benefits, and
HRIS/Reporting. Provides support and excellent customer service to organizational departments.
Responds to departmental needs in all functions of Human Resources with an emphasis on employee
relations issues. Supports all aspects of Human Resources and participates in special projects and
committees.

                                             JOB DUTIES

    •   Supervises, directs, and schedules the work of four (4) HR personnel.
    •   Evaluates the performance and provides coaching to four (4) HR personnel.
    •   Coordinates employee dispute resolution, EEOC complaints, and all employee grievances.
    •   Coaches employees and supervisors on company and governmental rules, regulations, and
        procedures, and need for compliance.
    •   Conducts investigation and resolution of employee grievances and coordinates processes of
        responding to complaints.
    •   Responds to unemployment claims in a timely manner and prepares and participates in
        unemployment hearings if necessary.
    •   Interviews and investigates employees to gather information as necessary.
    •   Makes recommendations to management on possible actions to be taken.
    •   Prepares reports and responds to Open Record Requests, EEOC complaints and any other legal
        requests.
    •   Conducts and oversees personnel actions including but not limited to: hiring, disciplinary actions,
        performance improvement plans that lead to termination, name changes, and separations.
    •   Provides guidance on SAHA’s performance management tool, ensuring the follow up of all
        performance improvement plans.
    •   Assists with benefit programs to include Health, Dental, Vision, Life Insurance, Disability and
        Retirement programs. Participates in the benefits open enrollment program. Conducts employee
        orientation and responds to the employees with any Benefit discrepancies according to the
        HIPAA laws.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Human Resources,
Business Administration, or a related field. Four (4) years of Human Resources generalist experience and
at least one year in a supervisory capacity, or an equivalent combination of education and experience.

                                                                                               Revised 5/2/2007
                                    LICENSES/CERTIFICATIONS

Professional of Human Resources (PHR) Certification must be obtained within one year of hire. Texas
Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s liability
and fleet insurance carrier.




                                                                                               Revised 5/2/2007
                           HUMAN RESOURCES SUPERVISOR

Department:                   Human Resources
Reports To:                   Assistant Director Human Resources
Job Type:
Pay Grade:                    14
Exempt/ Non-Exempt:           Exempt

                                              SUMMARY
Supervises two (2) Trainers and one (1) Project Manager I. Provides support and excellent customer
service to organizational departments. Responds to departmental needs in all functions of Human
Resources with an emphasis in training. Provides support and guidance to staff in the areas of
recruitment, benefits, employee relations, performance management, compensation and classification
participates in special projects and committees.

                                              JOB DUTIES

        •   Supervises, directs, and schedules the work of three (3) HR personnel.
        •   Evaluates the performance and provides coaching to three (3) HR personnel.
        •   Training: meets with department VPs and front line supervisors to identify areas or issues
            requiring intervention from Human Resources.
        •   Designs and conducts various training programs.
        •   Monitors and reports on the effectiveness of training (QC function).
        •   Implement new training techniques and enhances existing training programs.
        •   Oversees relationships with vendors.
        •   Develops methods, materials, and curriculums for various training delivery methods.
        •   Performs and directs needs analysis for various departments.
        •   Coordinates and performs necessary tasks to meet the needs of customers in the areas of
            recruitment, benefits administration, employee relations, performance management
            counseling, compensation recommendations, classification certification and other duties.
        •   Coordinates the preparation of SAHA’s annual Affirmative Action Plan. Administers tuition
            reimbursement program.
        •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Human Resources,
Business Administration, or a related field. Four (4) years of Human Resources generalist experience and
at least one year in a supervisory capacity, or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Professional of Human Resources (PHR) Certification must be obtained within one year of hire. Texas
Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s liability
and fleet insurance carrier.




                                                                                               Advised 5/2/2007
                                           HVAC Mechanic

Department:                   HVAC Department
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    8
Exempt/ Non-Exempt:           Non-Exempt


                                              SUMMARY

    Performs skilled work in the installation, repair, modification, and maintenance on various types of
    light commercial, residential air conditioning and heating equipment, including heat pumps.

                                             JOB DUTIES

•   Troubleshoots, repairs, installs and maintains a variety of heating and air conditioning equipment.
•   Performs electrical checks on three- phase 460-volt A/C equipment.
•   Removes pumps and performs routine maintenance work.
•   Replace air conditioning filters and pipe insulation.
•   Adjusts and calibrates temperature control devices, on pneumatic and electronic A/C systems.
•   Performs preventive maintenance inspections and repairs.
•   Installs new equipment within given diagrams, schematics, instructions, prevailing codes and safety
    practices.
•   Adjust and maintains controls on heat pump systems.
•   Initiates requisitions for parts, supplies and other related materials necessary to perform scheduled
    work.
•   Utilizes the tools and equipment of the HVAC trade.
•   Utilizes blueprints, diagrams and schematics to troubleshoot, diagnosis and identify operating
    problems of heating and air conditioning equipment.
•   Performs related duties as required.
•   General knowledge of HVAC equipment repair, installation and maintenance procedures, practices
    and techniques of electronic and pneumatic HVAC control systems.
•   Knowledge of the operation, troubleshooting, repair and maintenance of refrigerators, heating and air-
    conditioning systems.
•   Knowledge of preventive maintenance procedures and practices, safe work practices and procedures,
    principles and practices of HVAC equipment design, pressure charts, gauges, tools and equipment
    used in HVAC equipment repair, installation and maintenance.
•   Troubleshoot and repair electronic and pneumatic HVAC control systems.
•   Read and interpret refrigeration pressure charts, gauges, temperature humidity meters and recording
    equipment.
•   Read and interpret wiring diagrams, blueprints and schematics.
•   Perform preventive maintenance on large HVAC equipment including cooling towers and boilers.
•   Utilize the tools and equipment of the HVAC trade.
•   Handle all the physical requirements of the job.
•   Communicate effectively both orally and in writing.
•   Follow guidelines, regulations and various manuals.
•   Other duties as assigned.

                                                                                              Revised 5/4/2007
                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. At least two (2) years of experience in the installation, operation,
maintenance and repair of heating, ventilating, and air conditioning systems.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                              Revised 5/4/2007
                                 HVAC MECHANIC SUPERVISOR

Department:                  HVAC Department
Reports To:                  Trades Superintendent
Job Type:
Pay Grade:                   11
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Performs supervisory, technical, and skilled work of considerable difficulty involving the installation,
operation, replacement, repair, and maintenance of heating, ventilating and air conditioning systems. On
call 24 hrs for emergency calls.

                                             JOB DUTIES

    •   Schedules and assists assigned staff with the installation of new and/or replacement heating/air
        conditioning systems such as wall furnaces, heat pumps, and central units within given diagrams,
        schematics, instructions, prevailing codes and safety practices.
    •   Directs subordinate mechanics in complex installations, repairs, and maintenance of refrigerators,
        ranges and heating and air conditioning units and systems.
    •   Does complex troubleshooting of refrigeration and heating systems.
    •   Requisitions supplies, equipment and other related materials necessary to perform scheduled
        work, HVAC boilers and refrigeration
    •   Utilizes the tools and instrumentation of the HVAC trade to perform analysis of system(s)
        operation and to adjust and calibrate temperature control devices to achieve energy efficient
        operation.
    •   Checks for and repairs leak in lines and s systems.
    •   Coordinates with contractors on the replacement of building equipments such as rooftops, chill
        water system and boilers.
    •   Performs inspections and assists staff in the technical aspects involving preventative maintenance
        and repair of existing heating and air conditioning equipment, in order to minimize major system
        damage/failure and downtime, and assure safe operations.
    •   Schedules state inspections for boilers.
    •   Coordinates building and orientation, safety training to assign staff, and may maintain time and
        attendance records.
    •   Interprets blueprints, diagrams and schematics to troubleshoot, diagnosis and identify operating
        problems of heating and air conditioning equipment.
    •   Provides job training and orientation, and safety training to assigned staff, and may maintain time
        and attendance records.
    •   Provides staff with the technical assistance necessary to remove, repair and/or replace heating
        and air conditioning equipment by welding, brazing, and/or connecting electrical, gas, and
        refrigerant lines.
    •   Investigates employee accidents and makes appropriate reports in accordance with established
        procedures.
    •   Other duties as assigned.




                                                                                               Revised 5/4/2007
                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. At least five (5) years of experience in the installation, operation,
maintenance and repair of heating, ventilating, and air conditioning systems and three (3) years of
experience with chilled water A/C units.

                                   LICENSES/CERTIFICATIONS

Must possess a Class B Cooling/Heating Contractor License issued by the Texas Department of Licensing
and Regulation. Either license must be d/b/a San Antonio Housing Authority and must be current at time
of employment. Texas Class “C” driver’s license at the time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                               Revised 5/4/2007
                           INFORMAL HEARING REPRESENTATIVES

Department:                  Assisted Housing Programs
Reports To:                  Department Manger
Job Type:
Pay Grade:                   8
Exempt/Non-exempt:           Non-Exempt

                                              SUMMARY

Coordinates, directs and facilitates all phases of the Informal Hearing Process for the Housing Authority.
Ensures operational program compliance with federal regulations, HUD requirements and SAHA policies
and procedures.

                                             JOB DUTIES

   •   Represent SAHA in informal hearings.
   •   Manage participant’s file integrity in accordance with privacy and confidentiality laws and
       regulations and ensure that all evidence is included.
   •   Direct the scheduling of informal hearing dates and times and coordinates with participants as
       required.
   •   Develop, maintain, troubleshoot and administer various databases to include Excel, Access and
       web-based databases to ensure operational integrity.
   •   Coordinate informal hearing dates and times with informal hearing Officers and SAHA witnesses
       to ensure their attendance.
   •   Facilitate the informal hearing process including audiocassette recordings and, possibly, computer
       documentation of the process.
   •   Direct the mailing of required “Notice of Final Decision” to participants and ensures a copy is
       placed in the file in accordance with the CFR.
   •   Maintain audiocassette library for reference.
   •   Receive and route mail, prepare outgoing mail and maintain control records of incoming
       correspondence and action items.
   •   Conduct legal research for information related to specialized subject matters.
   •   Coordinate daily appointment and meeting calendars, make necessary arrangements to keep staff
       apprised of required attendance at court, hearings, meetings, etc.
   •   Develop and maintain a variety of computer files for letters, memorandums, reports and other
       documents.
   •   Independently compose correspondence, reports and memoranda as requested.
   •   Perform other related duties as assigned.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School GED required. Bachelor's degree (B.A.) from a four-year college or university preferred.
Some college courses in Business Technology. Over (3) years of work experience in an office
environment performing research, investigations, administrative duties and generating reports and or an
equivalent combination of education and experience.


                                                                                              Advised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Advised 5/4/2007
                        INTERGOVERNMENTAL RELATIONS MANAGER


Department:                    Corporate Relations
Reports To:                    Director of Corporate Relations
Job Type:
Pay Grade:                     14
Exempt/ Non-Exempt:            Exempt

                                                SUMMARY
Develops, maintains, and promotes effective working relationships between SAHA and local, state and
federal governmental agencies, elected and appointed by officials, and business and community groups.
Coordinates SAHA's interests in legislative initiatives, and monitors and analyzes legislative changes,
representing the agency's interest during the legislative process, and communicating relevant information
on legislative activities to the appropriate staff. Also serves as liaison with other housing authorities, non-
profit agencies and intergovernmental offices. Represents SAHA at meetings, seminars and forums of
interest to keep abreast of changing trends or legislative initiatives.

                                               JOB DUTIES

     •   Receives and reviews inquiries regarding Housing Authority programs and service issues from
         elected officials, citizens attending board meetings, in-house staff, community groups, other
         housing authorities, business leaders, residents, governmental agencies, and the media; then
         responding to the inquiries and following up until a resolution is achieved.
     •   Develops and maintains effective working relationships with local, regional, state, and federal
         government officials and regulatory agencies. Coordinates communication of SAHA activities to
         elected officials, and assists program staff in the advancement of project works and development
         through local, state and federal contacts and agencies.
     •   Assist VP for Corporate Relations as required with public information requests, media inquiries
         and other matters as assigned. Works with other members of the Corporate Relations department
         to assist with the cohesive flow of information.
     •   Monitors and analyzes the status of pertinent pending and enacted legislation, industry reports
         and documents. Compiles and researches data regarding the legislative issues of interest, and
         developing recommendations for the proposed legislation to ensure the Housing Authority’s
         interests are represented during the legislative process.
     •   Generate a bi-monthly e-newsletter for agency stakeholders to communicate updates and
         announcements of current programs and agency activities.
     •   Represents the Authority in public forums and attends meetings with elected officials, external
         agencies, community, neighborhood and business organizations. Works with other housing
         authorities, community partners and non-profits to advance similar missions.
     •   Other duties as assigned.

                                      EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university preferred. Public Administration, Political
Science or related field preferred. Background in Public Relations, Media, and Spanish a plus. High
School Diploma or GED required. Five (5) years of increasingly responsible experience in a
governmental position, or any equivalent combination of education and experience.

                                                                                                   Revised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                             Revised 5/4/2007
                                   INTERNAL AUDIT MANAGER

Department:                  Legal
Reports To:                  Chief Legal Officer
Job Type:
Pay Grade:                   12
Exempt/ Non-Exempt:          Exempt
                                              SUMMARY

Plans, performs and reports on audit and investigative work of above average difficulty involved in the
SAHA internal audit and Fraud programs. Provides technical assistance at all levels of the organization
and performs special projects and reviews for the President and CEO, and the Chief Legal Officer.

                                             JOB DUTIES

   •   Implements the SAHA Fraud Policy resulting in Investigating reports of improper use of SAHA
       funds, property, and programs by employees, residents, or vendors.
   •   Prepares and implements internal audit programs and procedures to insure the efficient operation
       of SAHA functions in all departments.
   •   Prepares written reports with findings, conclusions and recommendations, and issues reports to the
       CEO, Chief Legal Officer, or appropriate VP.
   •   Conducts Operational, Compliance and Internal Control reviews.
   •   Reviews SAHA accounting, financial and operational systems to determine adherence to policies
       and procedures and follows up on annual Single audit report exceptions and insures exceptions are
       corrected.
   •   Maintains access to a variety of confidential records such as confidential audit reports, and other
       related information of which inappropriate or unauthorized disclosure could result in damage to
       SAHA’s reputation and/or legal action.
   •   Conducts research and studies on current operational issues within SAHA; and prepares reports
       and recommendations on results, when necessary.
   •   Confers with SAHA staff at all levels to provide advisory and technical services pertaining to
       financial, operational, procurement and administrative matters.
   •   Discusses audit findings and recommendations with pertinent department staff to resolve
       problems.
   •   Reviews and Audits the accounting records of organizations that are related to the Authority such
       as Resident Associations and the like, to determine accuracy and propriety as required by HUD.
   •   Other duties as assigned.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from a four-year a college or university in Accounting or Finance required. Six
(6) years of progressively responsible experience in accounting, three (3) years of which must have been
in auditing and three years of which must have been in a supervisory or managerial position, to include
the area of low-income housing and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. CPA CMA, CIA Certified Public Accountant or Certified Internal
                                                                                              Revised 5/4/2007
Auditor preferred.

                              MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                         Revised 5/4/2007
                              INVESTIGATIVE UNIT INVESTIGATOR


Department:                   Property Management
Reports To:                   Police Department/Liason
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Non-exempt



                                                SUMMARY
Performs basic police services to include the primary responsibility for the identification and arrest of
drug offenders. The job involves undercover and surveillance police work and use of informants.


                                               JOB DUTIES

     •   Enforcement of the Texas Controlled Substance Act as it pertains to the manufacture, distribution
         and dispensing of legally and illegally produced controlled substances to include the initiation of
         investigations and the case preparation and presentation to the District Attorney's Office for
         Disposition.
     •   Conducts covert surveillance when required to enhance criminal investigations.
     •   Develops, provides liaison, and coordinates activities of informants.
     •   Performs field tests on alleged narcotics substances when necessary.
     •   Is responsible for properly identifying, packaging, and maintaining the chain of custody of
         narcotics evidence and presenting testimony in court when subpoenaed.
     •   Obtains and executes search warrants when required during a criminal investigation.
     •   Maintains confidential and administrative files both manually and by computer.
     •   Cooperates and coordinates with other unites within the SAHA
     •   Cooperates and coordinates with other area law enforcement agencies.
     •   Is responsible for seizure of assets derived from, traceable to or intended for illicit trafficking.
     •   Performs other duties and responsibilities as assigned.
     •   Initiates and coordinates undercover operations, using informants and police personnel to
         infiltrate illegal drug trafficking and is responsible for all cases preparation in this area.
     •   Other duties as assigned.

                                      EDUCATION/EXPERIENCE

High School Diploma or GED required. Bachelor's Degree (B.A.) from a four-year college or university.
Law enforcement or criminal justice preferred. Two (2) years of experience as a Narcotics Investigator or
in a security related field. Five (5) years of progressive experience in a security related field with an
equivalent combination of education and experience.

                                     LICENSES/CERTIFICATIONS

Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                                                                                 Revised 5/4/2007
Revised 5/4/2007
                                           ITS MANAGER


Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
 Pay Grade:                  20
Exempt/ Non-Exempt:          Exempt


                                              SUMMARY
Manage the design, acquisition, installation, operation and maintenance of the organization's local (LAN)
and wide area networks (WAN), telephone and audiovisual systems, security doors and cameras, servers,
workstations and printers. Oversee the daily operation of help desk, technology, audiovisual, telephone
and contractor support staff. Analyze products and recommend use of new products and services to senior
management. Assistant CTO.

                                             JOB DUTIES

    •   Design, implement and administer the Internet and Email systems and LAN/WAN security using
        PROXY, PIX, Content Filters, Anti-Virus, Anti-SPAM hardware and software. Assist in
        establishing organization policies and procedures for Internet and email usage.
    •   Oversee the management of all network servers, workstations, computers, printers and their
        hardware/software repairs. Manage the assignment of network security access codes, directory,
        folder, and file permissions.
    •   Supervise the management of "Help Desk", Telephone, Contractor, and Audiovisual support staff
        in order to respond to approximately 700 employees requiring support for more than 2000
        computers, printers, wireless and desktop phones, security cameras, and assorted audiovisual
        equipment in a timely manner.
    •   Research, plan, and coordinate with department and division personnel, contractor and
        Technology and Telecommunication staff in implementing new network systems. Conduct
        training, administrative, and supervisory responsibilities for five SAHA staff and one onsite
        contractor.
    •   Prepares and maintains a variety of simple and complex statistical, graphic, technical, and/or
        narrative reports and records such as planning documents, computer programs, work schedules,
        accounting and financial reports and records. Communicate effectively, both orally and in
        writing.
    •   Manage the design, acquisition, and implementation of local and wide area virtual private
        networks to the more than 70 remote locations. Oversee the installation, configuration, and
        maintenance of telecommunication areas that house ISP network equipment, routers, switches,
        wireless access points, fiber optic concentrators, Category 5e cabling connectors and associated
        software.
    •   Maintains confidentiality of sensitive, personal, and critical information contained in the
        network, or transmitted via SAHA communication equipment; unauthorized or inappropriate
        disclosure of this information could adversely affect the reputation of SAHA or result in legal
        action.
    •   Manage the daily operation and equipment inventory of primary and alternate computer rooms.
        Maintain HALON fire control system, Uninterruptible Power Supply and Air Conditioning
        support for both environments. Assist in developing disaster recovery procedures and conduct
                                                                                             Revised 5/4/2007
        alternate site backup and storage of email, customer, financial, and tenant accounting data.
    •   Submit to vendors purchase orders for computers, servers, printers, software, audiovisual and
        telecommunications equipment. Review contractor invoices for correctness and submit for
        payment. Establish annual budgetary guidelines for division and department acquisition and
        repairs of computers and printers. Coordinate with T&T staff and make acquisitions of network
        servers.
    •   Assumes the role of Chief Technical Officer in CTO’s absence.
    •   Monitor the performance of the computer and telephone networks, using software and hardware
        to diagnose and correct errors. Coordinate with telecommunication providers in order to ensure
        proper day-to-day operation of Internet, LAN/WAN, and telephone service for the entire Housing
        Authority.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university required. Computer Information Systems
(CIS), Computer Science, Business Administration or a related field preferred. Five (5) years experience
in systems networking, telecommunications, micro-computers, and programming and or an equivalent
combination of education and experience.

                                   LICENSES/CERTIFICATIONS

MSCE, MCA, CAN required, or equivalent formal or informal study. Texas Class “C” driver’s license at
the time of placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                              Revised 5/4/2007
                                    JDE CNC ADMINISTRATOR

Department:                  Technology and Telecommunication
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   18
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
 The JDE Administrator is responsible for providing technical and organizational leadership for the
 department’s JDE environment. This includes installing/maintaining hardware/software;
 developing/maintaining computer applications, reports and databases; providing leadership during
 development/maintenance of production applications, reports and databases; providing general “Help-
 Desk” functions for the company; maintaining user configuration; maintaining package builds/ and
 developing/maintaining JDE administrative/maintenance/development standards. The JDE
 Administrator must have experience in the following areas: installation, maintenance, development,
 trouble shooting (must have depth and be very intuitive in this area), relational database normalizing,
 computer programming, computer disk file organization methods, client/server, Windows operating
 systems, assessing/installing new technologies, path codes, environments, master business functions,
 data types, data sources, package build and deployment, security, UBE's, APPL's, ESU's, OMW, JDE
 Net and Kernels.

                                             JOB DUTIES

    •   Maintain package builds and deployments using JDE package and deployment tools. This
        includes all environments.
    •   Provide leadership during the development and maintenance of the company's production
        application, reports and databases. This includes working with IT staff and SAHA departments
        during the design, development and implementation.
    •   Maintain user configuration using JDE Security Workbench and configuration tools. This
        includes setting up new users, updating printer assignments and updating access for all
        environments.
    •   Install and maintain computer hardware and software to support the JDE environments. This
        includes operating system and third party software packages, maintenance, administration and
        ESU's.
    •   Develop and maintain computer applications, reports and databases using JDE OMW tools.
    •   Develop and maintain computer applications, reports and databases using MS Visual Studio,
        Crystal Enterprise and MS SQL Enterprise tools.
    •   Develop and maintain JDE administrative, maintenance and development standards, data backup,
        disaster recovery plans and documentation. This includes recognizing and identifying potential
        areas where existing IT policies and procedures require change or where new standards need to
        be developed.
    •   Handle daily production ("Help Desk") issues. This includes hardware, software and data related
        issues.
    •   Other duties as assigned.




                                                                                              Revised 5/4/2007
                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year a college or university required. Computer Science or related
field preferred. Prior industry or consulting experience at a level commensurate with senior skill set
knowledge. At least 5 years experience in programming and report generation using JDE tools. At least 5
years of JD Edwards experience is required and more than two years of Administration System direct
experience and or an equivalent combination of education and experience. Undergraduate degrees,
advanced degrees and professional or JDE certifications are very favorably viewed for this position.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                                       LAN ADMINISTRATOR


Department:                   Technology and Telecommunications
Reports To:                   VP of Technology and Telecommunications
Job Number:
Pay Grade:                    14
Exempt/ Non-Exempt:           Exempt

                                              SUMMARY
Design, install, configure, and repair Network Security Card and Badge Equipment, Doors, Cameras, and
Audiovisual hardware and software. Assist Network staff in maintaining the San Antonio Housing
Authority (SAHA) Local (LAN) and Remote Area Networks (WAN) telecommunications, computers,
printers, and servers. Troubleshoots network performance issues and creates graphical reports that are
used in resolving network problems. Recommends upgrades, patches, and new applications and
equipment. Provides technical support and guidance to Technology and Telecommunications staff and
end users. Maintains and administers primary and alternate computer rooms in Network Manager’s
absence.

                                             JOB DUTIES

    •   Assist in the administration of the Internet and Email systems and LAN/WAN security using
        PROXY, PIX, Content Filters, Anti-Virus, Anti-SPAM hardware and software.
    •   Assist with the maintenance of all network servers, workstations, computers, printers and their
        hardware/software repairs. Maintain and administer primary and alternate computer rooms in
        Network Managers absence.
    •   Assist with “Help Desk" help log request, Audiovisual.
    •   Maintenance support in responding to approximately 700 employees requiring support for more
        than2000 computers, printers, wireless and desktop phones, security cameras, doors, and assorted
        audiovisual equipment in a timely manner.
    •   Assist with the installation, configuration, and administration of Windows System Update
        Servers, Windows System Management Servers, PC Image Deployment Servers, Print, Terminal,
        and all domain control network servers
    •   Assist in monitoring the performance of the computer networks, using software and hardware to
        diagnose and correct errors. Coordinate with Telecommunication and PC Manager as well as
        Internet and Telecommunication providers to ensure proper day-to-day operation of Internet,
        LAN/WAN service for SAHA.
    •   Design, install, configure, and repair SAHA’s Central Office Security Card and Badge
        equipment, Security Doors, Cameras, and Audiovisual systems. Assist Security Office in the
        Daily administration of Security Card, Badge, Door, and Camera equipment.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Network,
Electronic, Computer MGT, or Business related fields, technical school, certificate and formal training
can be substituted. Bachelor's degree (B.A.) from a four-year college or university preferred. Specific
knowledge of electronic, network, micro-computer, printer, security door, camera, and audiovisual
equipment preferred, or an equivalent combination of education and experience.
                                                                                              Revised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                               LEGACY SYSTEM ADMINSTRATOR


Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   11
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
The Legacy MLS Administrator is responsible for providing technical and organizational leadership for
the department’s MLS environment. This includes installing/maintaining hardware/software;
developing/maintaining reports and databases; providing general “Help Desk” functions for the company;
handling 50058/50059 administration; handling handheld administration; maintaining user configuration
and developing/maintaining MLS administrative/maintenance standards. The Legacy MLS Administrator
must have experience in the following areas: installation, maintenance, trouble shooting (must have depth
and be very intuitive in this area), relational database normalization, computer disk file organization
methods, client/server, Windows operating systems and assessing/installing new technologies.

                                             JOB DUTIES
    •   Install and maintain computer hardware and software to support the MLS environments. This
        includes operating system and third partysoftware packages, maintenance, administration and
        service packs.
    •   Handle the administration of the 50058 and 50059's. This includes submission and reporting.
    •   Develop and maintain MLS maintenance and administrative standards, data backup, disaster
        recovery plans and documentation. This includes recognizing and identifying potential areas
        where existing IT policies and procedures require change or where new standards need to be
        developed
    •   Handle daily production ("Help Desk") issues. This includes hardware, software and data related
        issues.
    •   Maintain user configuration using MLS security and configuration tools. This includes setting
        up new users, updating printer assignments and updating access for all environments.
    •   Develop and maintain reports and databases using Crystal Enterprise and MS SQL Enterprise
        tools.
    •   Handle the administration of the hand-held. This includes hardware and software administration
        for the Section 8 and LIPH devices.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year college or university required. Computer Science or related
field preferred. At least five (5) years of programming experience with and Visual Basic. Specific
knowledge of MS SQL, Wang OS, MS NT, and Novel 3.x LAN are desirable preferred and or an
equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.
                                                                                              Revised 5/4/2007
                                   MAINTENANCE SUPERVISOR


Department:                  Maintenance Operations
Reports To:                  Property Manager
Job Type:
Pay Grade:                   10
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY
Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures
of buildings and grounds by performing the following duties.

                                             JOB DUTIES

    •   Directs workers and contractors engaged in performing the following repairs: structural,
        electrical, carpentry, HVAC, plumbing, and mechanical of the buildings.
    •   Inspects completed work, work in progress and work plans on all assigned projects according to
        Federal, State and City regulations and standards. To include major constructions and ADA
        compliances.
    •   Projects annual budget for several different properties. Including capital fund improvements,
        modernization and major construction and remodeling projects.
    •   Requisitions tools, equipment, and supplies while maintaining budgetary guidelines.
    •   Maintains inventory control and required MSDS data. Directs employees to maintain vehicle
        fleet.
    •   Schedules, estimates and prioritizes worker/contractor hour requirements for completion of job
        assignments Adjusts work procedures to meet production schedules and develops preventive
        maintenance schedules for assigned properties.
    •   Confers with other supervisors to coordinate special projects of individual properties. Meets
        with Superintendent on a weekly basis to develop plan of actions and goals.
    •   Monitor employees work performance, customer services skills throughquality control.
    •   Directs workers assisting other departments as requested. This could include moving furniture,
        passing out resident notices, loading and unloading equipment and supplies.
    •   Recommends and provides proper training changes in working conditions and use of equipment
        to increase efficiency of work crew.
    •   Maintains time and monitors production reports daily, to ensure employee productivity meets
        current work standards.
    •   Directs workers engaged in the general external and internal cleaning and up keep of buildings,
        including buffing, dusting, sweeping, mopping, vacuuming, sanitizing, power washing, etc.
    •   Inspects and directs workers engaged in ground maintenance activities and curb appeal. Plus
        inspects grounds for slips, trips or falls hazards, erosion and ground shifting.
    •   Interprets company policies to workers and enforces safety regulations. Prepares appropriate
        reports according to specific incident/accidents. Responds timely to emergency situations.
    •   Analyzes and resolves work problems. Assists workers in solving work problems. When needed
        performs activities of workers supervised.
    •   Initiates plans to motivate workers to achieve work goals.
    •   Other duties as assigned.


                                                                                              Revised 5/4/2007
                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Four (4) years of verifiable, progressively responsible experience
in the various trades, including carpentry, plumbing, refrigeration, appliances and electrical
maintenance/repair, along with at least 2 years of supervisory.

                                    LICENSES/CERTIFICATIONS

Some type of Trade Certification, EPA, HVAC, Plumbing, Electrical, Structural, etc. Texas Class “C”
driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet
insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                                Revised 5/4/2007
                                   MAINTENANCE TECHNICIAN


Department:                   Maintenance Operations
Reports To:                   Property Manager
Job Type:
Pay Grade:                    3
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY

Performs basic painting, carpentry, electrical and plumbing repair work of average difficulty in response
to service requests and conducts inspections of apartments.

                                              JOB DUTIES

    •   Troubleshoots, repairs or replaces wiring and parts for electrical outlets, switches, light fixtures,
        breaker switches/fuses and fittings (e.g. leaky faucets, clogged drain and sewer lines, damaged
        toilets, sinks and water cutoffs).
    •   Performs carpentry, electrical and plumbing repair work of average difficulty in response to
        service.
    •   Picks up and delivers messages and/or supplies.
    •   Maintains grounds by picking up litter, watering grass and plants, sweeping sidewalks and
        parking lots, raking leaves and cultivating plants.
    •   May scrape, sand and/or apply cleaning agents by hand to prepare interior walls/ceilings for
        painting and may paint prepared surfaces with brush/roller.
    •   Performs make ready maintenance and cleans/disinfects commodes, sinks, bathtubs, walls, rest
        rooms, water fountains and replenishes rest room supplies to enhance sanitary conditions.
    •   Makes minor electrical, plumbing and carpentry repairs by replacing wall outlets, unstopping
        clogged drains and replacing doorknobs.
    •   Assists skilled technicians in making major repairs.
    •   Operates electric buffer, vacuum cleaners and other similar equipment in order to clean floors by
        sweeping, scrubbing, waxing, buffing, shampooing carpets and vacuuming carpets.
    •   Dusts and polishes furniture, woodwork and shelving, and empties and cleans wastebaskets,
        ashtrays and windows to enhance housing quality standards.
    •   Operates gasoline powered v equipment such as power washers, blowers, weed-eaters, ect.
    •   Uses manual strength and appliance dolly to set up tables and chairs according to simple
        diagrams for resident activities and to remove and/or install appliances, such as refrigerators and
        cook stoves.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Over three (3) years of experience preferred.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.
                                                                                                 Revised 5/4/2007
                                       NETWORK MANAGER


Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   16
Exempt/ Non-Exempt:          Exempt
                                             SUMMARY

Manage the design, acquisition, installation, operation and maintenance of the organization's local (LAN)
and wide area networks (WAN), telephone and audiovisual systems, security doors and cameras, servers,
workstations and printers. Monitor network security and performance; administer email and backup
systems; and operate the primary and alternate computer rooms. Oversee the daily operation of help desk,
technology, audiovisual, telephone and contractor support staff. Analyze products and recommend use of
new products and services to senior management.

                                             JOB DUTIES

    •   Design, implement and administer the Internet and Email systems and LAN/WAN security using
        PROXY, PIX, Content Filters, Anti-Virus, Anti-SPAM hardware and software. Assist in
        establishing organization policies and procedures for Internet and email usage.
    •   Supervise the management of "Help Desk", Telephone, Contractor, and Audiovisual support
        staff in order to respond to approximately 700 employees requiring support for more than 2000
        computers, printers, wireless and desktop phones, security cameras, and assorted audiovisual
        equipment in a timely manner.
    •   Oversee the management of all network servers, workstations, computers, printers and their
        hardware/software repairs. Manage the assignment of network security access codes, directory,
        folder, and file permissions.
    •   Research, plan, and coordinate with department and division personnel, contractor and
        Technology and Telecommunication staff in implementing new network systems. Conduct
        training, administrative, and supervisory responsibilities for five SAHA staff and one onsite
        contractor.
    •   Prepares and maintains a variety of simple and complex statistical, graphic, technical, and/or
        narrative reports and records such as planning documents, computer programs, work schedules,
        accounting and financial reports and records. Communicate effectively, both orally and in
        writing.
    •   Manage the design, acquisition, and implementation of local and wide area virtual private
        networks to the more than 70 remote locations. Oversee the installation, configuration, and
        maintenance of telecommunication areas that house ISP network equipment, routers,
        switches, wireless access points, fiber optic concentrators, Category 5e cabling connectors and
        associated software.
    •   Submit to vendors purchase orders for computers, servers, printers, software, audiovisual and
        telecommunications equipment. Review contractor invoices for correctness and submit for
        payment. Establish annual budgetary guidelines for division and department acquisition and
        repairs of computers and printers. Coordinate with T&T staff and make acquisitions of network
        servers.
    •   Manage the daily operation and equipment inventory of primary and alternate computer rooms.
        Maintain HALON fire control system, Uninterruptible Power Supply and Air Conditioning
        support for both environments. Assist in developing disaster recovery procedures and conduct
                                                                                             Revised 5/4/2007
        alternate site backup and storage of email, customer, financial, and tenant accounting data.
    •   Monitor the performance of the computer and telephone networks, using software and hardware
        to diagnose and correct errors. Coordinate with telecommunication providers in order to ensure
        proper day-to-day operation of Internet, LAN/WAN, and telephone service for the entire Housing
        Authority.
    •   Maintains confidentiality of sensitive, personal, and critical information contained in the
        network, or transmitted via SAHA communication equipment; unauthorized or inappropriate
        disclosure of this information could adversely affect the reputation of SAHA or result in legal
        action.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's degree (B.A.) from a four-year a college or university required. Computer Information
Systems (CIS), Computer Science, Business Administration or a related field preferred. Five (5) years
experience in systems networking, telecommunications, micro-computers, Telephony, Networking, and
programming and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable the Housing Authority’s
liability and fleet insurance carrier. MSCE, MCA, CAN, or an equivalent formal or informal study.

                               MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                             Revised 5/4/2007
                                               PAINTER


Department:                  Construction Forces
Reports To:                  Trades Superintendent
Job Type:
Pay Grade:                   5
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Performs journeyman level work involving the preparation and painting of various interiors and exteriors
of apartments, houses, and other building structures and performs other work as assigned.

                                              JOB DUTIES

    •   Paints prepared surfaces with a brush and/or roller.
    •   Painting with a paint sprayer may be required.
    •   Prepares interior and exterior wall surfaces for painting by scraping peeled paint, patching holes,
        taping and floating sheetrock, and/or sanding.
    •   Sets up ladders and scaffolding as needed.
    •   Cleans and maintains painting tools and equipment.
    •   Sands wood surfaces by hand to prepare for painting, varnishing, and/or staining.
    •   Mixes paints as needed to match colors of previously painted surfaces.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Over 1 year to 3 years experience preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                                Revised 5/4/2007
                                               PARALEGAL

Department:                    Legal
Reports To:                    Chief Legal Officer
Job Type:
Pay Grade:                     9
Exempt/ Non-Exempt:            Non-Exempt

                                                SUMMARY
Performs specialized paralegal and stenographic work of routine difficulty involving legal research, the
use of legal terminology and taking and transcribing information of a legal nature into desired formats
incidental to the legal steps taken in collection of delinquent rents and other activities in support of the
daily business operations of SAHA’s Attorneys.

                                               JOB DUTIES

•   Draws decrees and other legal instruments, may deliver suits, writs of possession and enter judgments to
    appropriate Justice and County Courts.
•   Maintains and coordinates daily appointment and meeting calendars, making necessary meeting
    arrangements when required, in order to keep appropriate staff apprised of required attendance at courts,
    hearings, meetings, evictions and the like.
•   Represents SAHA in non-contested court hearings pertaining to non-payment of rent and may accompany
    attorney(s) at such other hearings.
•   Receives and routes mail, prepares outgoing mail and maintains control records of incoming correspondence
    and action items. Follows up to assure timely replies or action, including the quality review of case files
    before the filing of eviction suits for non-payment of rent and other lease violations.
•   Operates a computer keyboard in order to type and/or compose correspondence, Forcible Entry and Detainer
    suits, Writ of Restitution and other legal documents, memoranda, requisitions, statistical data, financial data,
    reports, and various documents ensuring proper format and grammar.
•   Conducts legal research in specified areas for information related to specialized, complicated subject matters
    in order to organize materials and draw attention to salient parts.
•   Attends scheduled hearing(s) in justice court to represent and present evidence on behalf of the Authority in
    forcible entry and detainer suits, under the authority of Texas Property Code Section 24.011.
•   Establishes and maintains a variety of computer files for letters, memorandums, legal
    documents/instruments, reports and other documents, to facilitate rapid retrieval for future reference.
•   Takes and transcribes dictation by using shorthand or transcription equipment, in order to prepare official
    legal briefs, writs, court decrees, orders, pleadings and motions, correspondence, minutes, extracts and other
    related documents.
•   Requisitions and maintains an inventory of office supplies and may maintain a checking account to pay
    appropriate fees to Justice and County Courts.
•   Other duties as assigned.

                                      EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two- year or college technical school. Three (3) years
experience as a paralegal or Legal Secretary, the completion of an accredited course in paralegal training
and four (4) years experience as a secretary, or an equivalent combination of education and experience.

                                                                                                   Revised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                              PC MAINTENENANCE TECHNICIAN I


Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-exempt


                                              SUMMARY
Performs entry-level work to ensure that microcomputer software and hardware components are installed,
upgraded and maintained to fulfill “Help Desk” end users support. Administer printing, user and email
accounts, and conduct audiovisual support with minimal supervision required.

                                             JOB DUTIES

    •   Perform daily “Help Desk” support by completing user help log request in a timely manner.
        Conduct customer support by making rounds seeking out end users with problems at the
        beginning and throughout the day as time permits.
    •   Create new employee’s network user accounts, access codes, email accounts, printer assignments
        and coordinate user setup with MLS and JDE administrators.
    •   Install and configure printer and pc desktop software components and conduct introductory
        employee computer access and logon to email and SAHA standard software programs
    •   Repair and install microcomputer hardware and software with minimal supervision as needed.
    •   Coordinate with management and computer technicians on special projects and provide
        audiovisual support to all departments.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. A+, or
Network certifications or IT work related experience could be substituted for Associate Degree in
Networking, Computer Science, or Business. Two (2) years experience in networking and hardware
maintenance preferred and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

A+ Certification. Texas Class “C” driver’s license at time of placement and be insurable by the Housing
Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/4/2007
                                PC MAINTENANCE TECHNICIAN II


Department:                   Technology and Telecommunications
Reports To:                   VP of Technology and Telecommunications
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user
account information. Relies on experience and judgment to plan and accomplish goals. Performs a variety
of complicated tasks. Sometimes required to lead and direct work of others. Intermediate network
administration required.
                                             JOB DUTIES

    •    Troubleshoot hardware and software problems in both Apple and IBM compatible systems.
         Respond quickly to and repair priority problems; work with difficult employees and situations.
         Perform upgrades and preventative maintenance.
    •    Intermediate Network Administration such as creating user accounts, administering permissions,
         creating email accounts, patching systems, network monitoring and optimization.
    •    Provide training on a variety of applications to include, MLS, JD Edwards, MS Word, MS
         Access, MS Outlook, MS Power Point MS Excel, FTP Log note, and or any new software
         application that come through SAHA.
    •    Administration of Appointments Pro scheduling software used by Housing Assistance and
         Admissions and Occupancy Caseworkers.
    •    Deployment and administration of Blackberry Enterprise Server. Responsible for keeping all
         blackberry’s up to date in their configurations and security.
    •    Maintain, design, troubleshoot and provide training on all audiovisual equipment.
    •    Maintains inventory control; oversees software and hardware deliveries.
    •    Troubleshooting and administration of MLS, JD Edwards, such as creating accounts,
         troubleshooting printers, fat client installation and changing passwords
    •    Collaborate with network design and implementation. Basic configuration of switches, routers,
         pix, SMTP gateways and extensive knowledge of TCP / IP.
     •   Configure and Install cell and IP phones. Work with WAN\LAN section in order to troubleshoot
         IP and cell phone issues.
     •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university. Networking Information Systems,
Computer Science or a related field. May be substituted for experience and certifications. Four (4) years
experience in networking and hardware maintenance preferred and or an equivalent combination of
education and experience.

                                   LICENSES/CERTIFICATIONS

CompTIA A+, CompTIA Network+. Texas Class “C” driver’s license at the time of placement and be
                                                                                               Revised 5/4/2007
insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                              Revised 5/4/2007
                                     PC SUPPORT MANAGER

Department:                 Technology and Telecommunications
Reports To:                 VP of Technology and Telecommunications
Job Type:
Pay Grade:                  11
Exempt/ Non-Exempt:         Exempt

                                            SUMMARY
Performs professional, administrative and technical work of unusual difficulty involving the
programming, maintenance, support and overall management of network computer systems and
telecommunications services for SAHA. Acts as the primary backup to the Network Manager.

                                            JOB DUTIES

    •   Manage a team of support personnel who troubleshoot IT issues in response to user requests for
        assistance on all problems concerning the use and operation of microcomputer hardware,
        microcomputer software, and network problems
    •   Responsible for the department inventory and oversee the transfer of computer equipment
        between various departments.
    •   Directs, establishes, plans and implement the policies and procedures to support the
        organization’s PC support services.
    •   Oversee the daily performance of our computer system and evaluate software programs for
        usefulness and make recommendations for enhancements of our existing networks and servers.
    •   In the absence of the Network Administrator, assumes responsibility for the operation of SAHA's
        network and data processing systems.
    •   Train computer users in proper use of computer hardware and software such as MLS, JDE,
        Word, Microsoft Exchange, etc.
    •   Installs network system hardware and software, repairs hardware/software failures, and work on
        other equipment such as monitors, keyboards, printers, and mice.
    •   Manage the maintenance, storage, and filing of system database. Also perform recovery of data
        from backup.
    •   Manage the deployment, maintenance, support and upgrade of servers, desktop PCs, hardware,
        software, operating systems and distributed printers.
    •   Monitors the performance of all systems and programs, and responds to problems by diagnosing
        and correcting errors, in order to ensure proper day-to-day operation of the Housing Authority
        network computers and communications systems, including system administration, security
        administration, and database management.
    •   Other duties as assigned.

                                   EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university. Computer Information Systems (CIS),
Computer Science, Business Administration or a related field preferred. Three (3) years experience in
systems networking, mini and micro-computers preferred and or an equivalent combination of education
and experience.



                                                                                           Revised 5/4/2007
                                    LICENSES/CERTIFICATIONS

A+ Certification, N+ Certified or equivalent preferred. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                                Revised 5/4/2007
                                               PLUMBER

Department:                   Plumbing Department
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    8
Exempt/ Non-Exempt:           Non-Exempt

                                              SUMMARY

Performs work of average difficulty in repairing and maintaining plumbing systems.

                                              JOB DUTIES

•   Makes installations and replacements to pipes, fittings, and fixtures of heating, water and sewer
    systems according to specifications and plumbing codes.
•   Repairs lines and fixtures using a variety of methods and materials (e.g., caulking, fittings, cutting,
    and threading pipes, applying pipe sealants, replacing washers in faucets, soldering pipes).
•   Opens clogged sewer mains and lines using sewer rods, augers, and chemicals.
•   Reads and interprets complex blueprints and/or diagrams in order to locate gas, water, and sewer lines
    for repair.
•   Utilizes various carpentry tools to gain access to plumbing system lines.
•   Performs troubleshooting on plumbing systems.
•   Performs other duties as assigned.
•   The installation, operation, troubleshooting, repair and maintenance of plumbing systems.
•   Plumbing codes and regulations.
•   Safety precautions to avoid injury to the employee and others.
•   The physical layout of SAHA developments and facilities.
•   Minimal carpentry work.
•   Read and interpret complex blueprints to accurately locate gas, water, and sewer lines.
•   Utilize codebooks to verify that work is performed in accordance with applicable city and federal
    codes.
•   Read, comprehend and follow oral and written instructions.
•   Use judgment in interpreting and/or adapting the existing guidelines when situations not covered by
    guidelines arise. Refer the situation to the supervisor when problems encountered cannot be solved.
•   Determine the methods of accomplishing work assignments within established procedures and codes.
•   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Two (2) years of work experience in plumbing at journey level.

                                    LICENSES/CERTIFICATIONS

Must be licensed as a journey plumber by the State of Texas. Texas Drivers License Class “CDL”
Driver’s License, or obtains one within six months of employment and be insurable by the Housing
Authority’s liability and fleet insurance carrier.


                                                                                               Revised 5/4/2007
Revised 5/4/2007
                                      PLUMBER SUPERVISOR

Department:                  Plumbing Department
Reports To:                  Trades Superintendent
Job Type:
Pay Grade:                   11
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY

Performs supervisory and skilled work directing the activities and personnel involved in maintaining and
repairing plumbing systems. Test backflow device and on call for emergency duties.

                                             JOB DUTIES

    •   Review work orders and close outs. Generate various reports. Prepares time and attendance for
        employees. Generate requisitions for warehouse and plumbing vendors. Ensures staff adherence
        to policies and procedures regarding accident reporting and safety procedures. Follow-up with
        proper documentation following and incident/accident.
    •   Determines the proper equipment to use on each plumbing job. Also, makes sure equipment is in
        good working condition.
    •   Assigns various jobs to plumbers.
    •   Test back flow devices.
    •   Determines the most efficient and safe method of accomplishing assigned work.
    •   Estimates the cost of materials for plumbing repairs and new installations.
    •   Ensures correct amounts of materials are available to complete an assigned job and any unused
        materials are returned.
    •   Instruct plumbers on proper use and care of equipment. Along with testing backflow devices.
        Determines the best type of materials that meet the City code to use on each job.
    •   Inspects the work of plumbers according to specifications and reads and interprets complex
        blueprints and/or diagrams in order to locate gas, water and sewer lines for repair.
    •   Coordinates with the City for permit applications.
    •   Other duties as assigned.


                                    EDUCATION/ EXPERIENCE

High School Diploma or GED required. Five (5) years of work experience in plumbing at journey level,
and three (3) years of experience with a Masters License, one (1) year in which supervisory position was
held.

                                   LICENSES/CERTIFICATIONS

Back-flow tester. Master Plumber preferred. Must be licensed as a Master Plumber by the State of Texas.
Texas Drivers License Class “CDL” Driver’s License, or obtains one within six months of employment
and be insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/4/2007
                         MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                           Revised 5/4/2007
                                                PORTER


Department:                   Property Management
Reports To:                   Property Manager
Job Type:
Pay Grade:                    1
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY

Performs manual work of routine difficulty involving the cleaning and maintenance of buildings and
grounds. Responsible for the cleaning of sidewalks, parking lots and the like as well as the cleaning of the
main office and other public/private buildings on the premises.

                                              JOB DUTIES

         •   Operates electric buffer, vacuum cleaners and other similar equipment in order to clean
             floors by sweeping, mopping, scrubbing, waxing, buffing floors along with shampooing and
             vacuuming carpets.
         •   Dusts and polishes furniture, woodwork and shelving, and empties and cleans wastebaskets,
             ashtrays and windows to enhance housing quality standards.
         •   Cleans/disinfects commodes, sinks, bathtubs, walls, rest rooms, water fountains and
             replenish rest room supplies to enhance sanitary conditions.
         •   Maintains grounds by picking up litter and pet waste, watering grass and plants, sweeping
             sidewalks and parking lots, raking leaves and cultivating plants. Also breaks down large
             items so they will fit in dumpster.
         •   Operates gasoline-powered lawnmowers, gas or electric blowers, pressure washers, weed
             eaters and the like to mow and edge grass, and trim trees.
         •   Checks and changes as needed light bulbs, fuses and A/C filters.
         •   Picks up and delivers messages and/or supplies.
         •   Read and follow warning labels on chemicals and various cleaning agents used in the work
             place.
         •   Follow detailed and specific oral and written instructions.
         •   Determine if a supervisor or designated maintenance technician needs to be consulted for
             guidance on specific tasks.
         •   Perform moderately to considerably strenuous physical activity.
         •   Follow simple diagrams for arranging tables and chairs.
         •   Perform a limited number of related tasks that are routine in nature and require some
             judgment or decision-making.
         •   Operate various building and grounds maintenance tools and equipment (mowers, hedgers,
             augers, buffers, and climbing ladders).
         •   Drive manual shift vehicles, electric and/or gas powered carts.
         •   Follow safety requirements in the using of different chemicals for cleaning
         •   Follow the methods, materials and equipment used in maintaining buildings and the grounds
             in and surrounding the complex.
         •   Perform surface preparation and painting of exterior walls.
         •   Follow sanitary procedures in dealing with litter and pet waste.
         •   Performs other duties and responsibilities as assigned.
                                                                                                Revised 5/4/2007
         •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

High School Diploma or GED required. Experience in maintenance of grounds and janitorial duties
preferred.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                         PRESIDENT AND CHIEF EXECUTIVE OFFICER


Department:                   Executive
Reports To:                   Board of Commissioners
Job Type:
Pay Grade:                    30
Exempt/ Non-Exempt:           Exempt
.
                                               SUMMARY
Under policy direction, is responsible for planning, directing, managing, and reviewing all the
administrative activities and operations of the San Antonio Housing Authority (SAHA); coordinates
programs, services, and activities among Housing Authority departments and with outside agencies;
ensures the financial integrity of the organization; represents the Housing Authority’s interest to the
general public, other agencies, levels of government, and other outside interests; and provides highly
responsible and complex policy advice and administrative support to the San Antonio Housing Authority
Board of Commissioners. Exercises direct supervision over management, professional, and clerical staff.

                                              JOB DUTIES

    •   Assumes full management responsibility for all Housing Authority services and activities;
        formulates, implements, and administers policies and procedures.
    •   Directs and manages the development and implementation of Housing Authority goals,
        objectives, policies, and priorities; plans, organizes, and directs activities which support the goals
        and objectives of the Housing Authority; establishes appropriate service and staffing levels; and
        allocates resources accordingly.
    •   Selects, trains, motivates, and evaluates all senior management personnel; works with staff to
        correct performance deficiencies; and implements discipline and termination procedures as
        necessary.
    •   Reviews and approves reports and other documents that are required by federal, state, and local
        jurisdictions.
    •   Represents the Housing Authority to elected and appointed officials of City, County, State and
        Federal government, and outside agencies, including the U.S. Department of Housing and Urban
        Development (HUD); explains and justifies, Housing Authority programs, policies, and
        activities; negotiates and resolves sensitive, significant, and controversial issues.
    •   Attends and participates on a variety of community and industry boards and committees, and
        stays abreast of new trends and innovations in the housing industry.
    •   Negotiates contracts and solutions involving a variety of administrative, fiscal, and special
        projects; and analyzes and prepares recommendations on special requests.
    •   Provides highly responsible policy analysis and directs specific and comprehensive analyses of a
        wide range of housing policies. Attends SAHA Board of Commissioners meetings; directs and
        oversees the preparation of meeting agendas and supporting materials; presents staff
        recommendations; and responds to questions and direction from the Board.
    •   Directs, oversees, and participates in the development and administration of the SAHA budget;
        directs the forecast of funds needed for staffing, equipment, materials, and supplies; controls
        expenditures; implements mid-year adjustments; and keeps the Board of Commissioners fully
        informed on matters related to SAHA’s financial condition.
    •   Responds to and resolves sensitive inquires and complaints from both internal and external
        sources.
                                                                                                  Revised 5/4/2007
     •   Administers SAHA’s programs and services; plans, directs, and manages
         SAHA’s annual work plans; meets with management staff to identify and resolve
         Problems, and assigns projects and programmatic areas of responsibility.
     •   Monitors and evaluates the efficiency and effectiveness of Housing Authority service delivery
         methods and procedures; assesses and monitors work load, administrative and support systems,
         and internal reporting relationships; identifies opportunities for improvement; and directs the
         implementation of changes.
     •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

Master's Degree (M.A.) in Management, Business or Public Administration or Urban Studies from an
accredited college or university. Work requires demonstrated leadership performance in positions of
increasing responsibility, independent decision-making and judgment, communication and organizational
skills. Ten (10) years or more of progressively responsible experience in a high-level managerial position,
and at least five (5) years experience in a responsible managerial position in a public housing authority; or
an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                 MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                                 Revised 5/4/2007
                           PROCUREMENT SPECIALIST - CONTRACTS

Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    13
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
This position is accountable for purchasing commodities and services in a specialized procurement
activity. Work includes reviewing requests, talking to vendors and department officials; examining price,
suitability, and availability of items or services. Responsible for bid projects involving highly technical
specifications and complex evaluation processes, special assignments, work overflow from a supervisor,
and advice and assistance in training other buyers distinguishes this class from the Buyer. Responds to
departmental needs in all functions of Procurement to include contracts.

                                               JOB DUTIES
     •   Provides direction in implementing the practices and procedures established for contract
         initiation, monitoring, and compliance.
     •   Develops annual compliance work plans and objectives.
     •   Manages the development of various technological tools and systems related to contracting &
         procurement.
     •   Prepares purchase orders through a computerized system and places orders for the contracts of
         goods and services.
     •   Evaluates research findings and makes independent decisions on procurement matters.
     •   Serves as a liaison between vendors and compares quotes with the specifications and availability
         of items.
     •   Writes & reviews contracts for changes prior to bid or renewal.
     •   Demonstrates continuous effort to improve operations, decrease turnaround times, streamline
         work processes, and work cooperatively and jointly to provide quality seamless customer service.
     •   Prepares bid documents (RFP, IFB, etc.)
     •   Vendor Fairs/Expos --- Training of SAHA staff.
     •   Assist in administration of P-Card program (includes training, reporting and record keeping).
     •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Business or Public
Administration, Engineering, Science or a related field. Master’s Degree from an accredited college or
university with major course work in contracting, business, or a related field with significant quantitative
and analytical content preferred. Five (5) years of experience as a buyer, including Two (2) years in the
area of specialization or any combination of education and experience.




                                                                                                Revised 6/19/2007
                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s s
liability and fleet insurance carrier. Certification by the National Institute of Governmental Purchaser’s as
a Professional Public Buyer preferred.

                                 MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                                Revised 6/19/2007
                                   PROCUREMENT SPECIALIST

Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    13
Exempt/ Non-Exempt:           Exempt

                                              SUMMARY
This position is accountable for purchasing commodities and services in a specialized procurement
activity. Work includes reviewing requests, talking to vendors and department officials; examining price,
suitability, and availability of items or services. Responsible for bid projects involving highly technical
specifications and complex evaluation processes, special assignments, work overflow from a supervisor,
and advice and assistance in training other buyers distinguishes this class from the Buyer. Responds to
departmental needs in all functions of Procurement to include contracts and purchasing.

                                              JOB DUTIES
    •   Provides direction in implementing the practices and procedures established for contract
        initiation, monitoring, and compliance.
    •   Develops annual compliance work plans and objectives.
    •   Identifies need for and develops improvements to contracting programs, policies and procedures.
    •   Manages the development of various technological tools and systems related to contracting &
        procurement.
    •   Prepares purchase orders through a computerized system and places orders for the contracts of
        goods and services.
    •   Writes and evaluates specifications and invitations to bid in conjunction with requesting
        Authority departments.
    •   Interviews vendors and evaluates their products and capabilities as a supplier.
    •   Researches product lines, prices, product sources, and other relevant purchasing information.
    •   Evaluates research findings and makes independent decisions on procurement matters.
    •   Serves as a liaison between vendors and compares quotes with the specifications and availability
        of items.
    •   Organizes, updates and retains product information files and purchase order records.
    •   Reviews contracts for changes prior to bid or renewal.
    •   Reviews alternatives to requests to fulfill energy, affirmative action, value analysis or other
        objectives.
    •   Responds to request for emergency purchases.
    •   Demonstrates continuous effort to improve operations, decrease turnaround times, streamline
        work processes, and work cooperatively and jointly to provide quality seamless customer service.
    •   Prepares bid documents (RFP, IFB, etc.)
    •   Vendor Fairs/Expos --- Training of SAHA staff.
    •   Assist in administration of P-Card program (includes training, reporting and record keeping).
    •   Other duties as assigned.




                                                                                              Revised 6/15/2007
                                     EDUCATION/ EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Business or Public
Administration, Engineering, Science or a related field. Master’s Degree from an accredited college or
university with major course work in contracting, business, or a related field with significant quantitative
and analytical content preferred. Five (5) years of experience as a buyer, including Two (2) years in the
area of specialization or any combination of education and experience.


                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s s
liability and fleet insurance carrier. Certification by the National Institute of Governmental Purchaser’s as
a Professional Public Buyer preferred.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                                Revised 6/15/2007
                               PROCUREMENT SPECIALIST- BUYER

Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    13
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
This position is accountable for purchasing commodities and services in a specialized procurement
activity. Work includes reviewing requests, talking to vendors and department officials; examining price,
suitability, and availability of items or services. Responsible for bid projects involving highly technical
specifications and complex evaluation processes, special assignments, work overflow from a supervisor,
and advice and assistance in training other buyers distinguishes this class from the Buyer. Responds to
departmental needs in all functions of Procurement to include purchasing.

                                               JOB DUTIES
     •   Writes and evaluates specifications and invitations to bid in conjunction with requesting
         Authority departments.
     •   Conduct vendor interviews, resolve problem discrepancies and evaluates their products and
         capabilities as a supplier.
     •   Researches product lines, prices, product sources, and other relevant purchasing information.
     •   Serves as a liaison between vendors and compares quotes with the specifications and availability
         of items.
     •   Organizes, updates and retains product information files and purchase order records.
     •   Writes & reviews contracts for changes prior to bid or renewal.
     •   Heavy communication with vendors regarding projections, buys, and negotiating back up
         inventory needed, and receiving merchandise on a timely basis.
     •   Responds to request for emergency purchases and for ensuring that we have the right product in
         the right place at the right time in order to maximize sales and minimize costs.
     •   Ensure compliance with the Office Federal Contract Compliance Program and competitive
         bidding laws/state catalog purchasing laws/purchasing policy and procedures, and consult with
         departments on commodity/service requirements.
     •   Prepare articles for departmental publications.
     •   Monitor and order departmental supply inventory.
     •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

Bachelor’s Degree (B.A.) from an accredited four-year college or university in Business or Public
Administration, Engineering, Science or a related field. Master’s Degree from an accredited college or
university with major course work in contracting, business, or a related field with significant quantitative
and analytical content preferred. Five (5) years of experience as a buyer, including Two (2) years in the
area of specialization or any combination of education and experience.




                                                                                                Revised 6/19/2007
                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s s
liability and fleet insurance carrier. Certification by the National Institute of Governmental Purchaser’s as
a Professional Public Buyer preferred.

                                 MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                                Revised 6/19/2007
                                       PROGRAM MANAGER

Department:                  Property Management
Reports To:                  Director of Property Management
Job Number:
Pay Grade:                   13
Exempt/ Non-Exempt:          Exempt


                                              SUMMARY
Performs administrative, managerial and supervisory work of considerable difficulty involving the
development, implementation, and maintenance and monitoring of multi-faceted case management
programs for residents of the Public Housing, Housing Choice Voucher, and non-profit housing
programs. Programs consist of the HOPE VI Community Supportive Services Program, Family Self
Sufficiency Program, and Moving to Work Program, Resident Relocation Program, Resident Council
Program and the Elderly & Disabled Services Program.

                                             JOB DUTIES

    •   Supervises and directs case management staff in servicing residents Research concepts, which
        will benefit the Housing Authority in the development of an integrated and accountable system,
        which addresses a wide range of resident needs based on, program requirements/regulations and
        available funds.
    •   Attends various functions and meetings including SAHA Board meetings, meetings with external
        agencies and consultants, dedications, banquets, meetings with external agencies and consultants,
        and special presentations.
    •   Adheres to Federal, State, and local laws and regulations pertaining to program requirements.
    •   Performs research to compile information in order to present various reports and presentations.
    •   Develops and implements procedures and policies, identifies resources and constraints, and
        prepares, maintains and monitors the budget.
    •   Supervises, monitors, conducts staff performance reviews, coaching sessions and write-ups
        regarding performance with subordinate staff.
    •   Generates specific reports or policies per HUD, various funding sources and SAHA
        requirements.
    •   Develop a working knowledge to be able to assist in the execution of comparable programs.
    •   Lead the implementation of proposals, service contracts, and selection.
    •   Leads the preparation of applications for funding sources.
    •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university required. Social Work, Business
Administration, Business Management or related field preferred. Five (5) years of related experience,
three (3) years of which must have been in a supervisory capacity.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.
                                                                                             Revised 5/4/2007
                              MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                         Revised 5/4/2007
                                   PROJECT DESIGN TECHNICIAN

Department:                     Real Estate Services
Reports To:                     Asset Manager
Job Type:
Pay Grade:                      8
Exempt/Non-Exempt:              Exempt

                                                SUMMARY

    Performs drafting work of average difficulty involving the preparation and revision of plans, profiles,
    cross sections, elevations, detailed scale drawings and tracings including charts, graphs and other
    illustrative materials, which are directly related to planning, landscaping, engineering and/or
    architectural activities.
                                              JOB DUTIES

•   Drafts detailed construction drawings, topographical profiles and related specification sheets used in
    the planning of ongoing SAHA construction, rehabilitation, repair and modernization projects.
•   Draws, plans and details for structures, which further reflect the detailing of foundations, building
    frame, floor and roof framing, and other structural elements.
•   Plots maps and charts and may prepare a separate detailed site plan, showing profiles, cross-sections,
    elevations to buildings, retaining walls, and overhead power lines.
•   Uses drawing instruments which may include Computer Aided Drawing (CAD), to prepare
    architectural and engineering structural design features of various building types, including the
    detailing of plumbing, electrical, mechanical, site and plot plans.
•   Prepares drawings from written descriptions and maintains orderly files of completed drawings, and
    monitors the log of all plans in the Plan Room.
•   Assists co-workers with field work and plots field notes and information on plan and profile drawings.
•   Operates blue print machine, files and catalogues drawings, searches for maps, tracings and drawings.
•   Performs other duties and responsibilities as assigned.
•   Other duties as assigned.

                                      EDUCATION/EXPERIENCE

High school diploma or GED required, or any relevant trade school. Five (5) years of full-time
demonstrated work experience related to housing/building planning, design, construction, rehabilitation
and maintenance.

                                     CERTIFICATIONS/LICENSES

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                           Revised 5/7/2007   1
                             PROJECT MANAGER I - CONSTRUCTION

Department:             Real Estate Services
Reports To:             Asset Manager
Job Type:
Pay Grade:              14
Exempt/Nonexempt:       Exempt

                                                SUMMARY

Performs administrative and project management duties associated with the planning, design, and
construction of the residential developments and repair and/or modernization of existing housing
developments and special building maintenance programs. “Best practices” project management and
construction principles pertaining to site development, residential building construction encompassing
single-family houses to hi-rise buildings, building mechanical/electrical equipment and systems, their
operation and maintenance, and related energy saving measures. The interpretation of mechanical,
electrical, plumbing, structural, civil and architectural drawings, specifications and other related housing
construction documents including preparation of construction specifications and contract documents, the
modern principles, practices, and techniques of budgeting, bookkeeping, and cost estimating. The
functions and operation of the construction industry including comprehensive knowledge of materials,
methods and techniques of the building trades, and application and uses for AIA contract documents.
Applicable federal state and local legislation, regulation building and zoning codes.

                                               JOB DUTIES

   •   Develop Request For Qualifications for Professional Service Contracts. Request For Bids for
       Definite Quantity Construction Contracts. Review submittals, evaluate & prepare
       recommendations. Negotiate, prepare and execute contracts for Design Professional services.
       Review and recommend payments to Professional Service Consultants.
   •   Develop scope, and Summary of Work / Program. Coordinate project requirements of the Property
       Management and Maintenance staff with the Architect and the Contractor.
   •   Review of Contract Documents, Specifications and Addenda for completeness, clarity and
       accuracy. Collect all deliverables as per the contract. Interface with various City of San Antonio
       Building Code Department engineers, and other City Service officials in order to assist in the
       permitting and construction process
   •   Prepare and issue all documents to move from Pre-Bid to Bid: Advertising, Pre-Bid Meeting,
       Tabulation Sheet at Bid opening.
   •   Evaluate responsive bidder for qualifications, review Bonding capacity, Recommend to Board of
       Commissioners for Approval
   •   Negotiate, prepare and route construction contracts for approval: Notice of Award, Materials and
       Labor breakdown, Bonds, Insurance, Schedule of Amounts, Construction Schedule for Contract
       Documents. Issue Notice to Proceed.
   •   Pre-construction/Safety Meeting: introducing Contractor to the SAHA staff that will be involved
       in the project. Coordinate with Maintenance and Property Management concerning issues that will
       impact the daily operations of the property.
   •   Monitor the status of the Project: draw requests, Inspection Reports, RFIs, Change Orders, and
       other project related correspondence. Attend recurring site progress meetings. Review critical path
       as relates to the Construction Progress Schedule. Resolving contractual disputes and performance
       issues.


                                                      1                                         Revised 5/4/2007
   •   Manage and maintain the contract file with Admin. Staff, HA Inspectors for labor compliance, site
       safety, and compliance with contract docs. Maintain the contract files for audit by the HUD/Army
       Corp of Engineers and SAHA auditors.
   •   Project Closeout: Evaluate the performance of the Contractor. Collect all project deliverables:
       permits, warranties, manuals, Certificate of Occupancy, wage and lien releases. Coordinate and
       conduct final Property management and Maintenance inspections and sign-offs. Initiate Certificate
       of Completion, Settlement Documents and Recommend final payment.
   •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Required: Associate's Degree (A. A.) or equivalent from two-year college or technical school in
Architecture, Construction Management, Civil Engineering or equivalent relevant work history as a
residential construction project manager. Four (4) years of professional work experience related to
residential construction and rehabilitation project management including recent project management work
on projects over 100 units in size and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Certified Project Manager within 18 months in position.




                                                    2                                       Revised 5/4/2007
                                 PROJECT MANAGER I- DEVELOP

Department:                   Real Estate Services
Reports To:                   Asset Manager
Job Type:
Pay Grade:                    14
Exempt/Nonexempt:             Exempt


                                               SUMMARY

Performs administrative and project management duties associated with the pre-development, financing,
planning, design, construction, and stabilization of multi-family and single family residential affordable
and public housing developments.

                                              JOB DUTIES

   •   Manages and coordinates preparation of affordable and public housing applications for financing
       and submission of due diligence documentation.
   •   Coordinates resolution of issues encountered during predevelopment, construction, and
       stabilization phases of the development of affordable and public housing including acting as
       liaison with governmental and regulatory entities, addressing existing public housing resident’s
       concerns, and monitoring activities of SAHA construction inspectors, as directed.
   •   Monitors construction of affordable and public housing developments, including review of third
       party reports, construction plans and specifications; participation in pre-construction and draw
       meetings; and review and payment of draws.
   •   Monitors and tracks SAHA Board Approvals, HUD reporting, and development budgets and
       timelines to ensure completion of all affordable and public housing developments on time and
       within budget.
   •   Coordinates receipt of applicable SAHA division approvals during predevelopment, construction,
       and stabilization phases of affordable and public housing developments to ensure that SAHA goals
       and directives are served.
   •   Prepares presentations for SAHA Board, governmental entities, and public on progress and status
       of affordable and public housing developments, acting as SAHA representative as needed.
   •   Maintains working knowledge of affordable and public housing finance programs and regulatory
       requirements.
   •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

Associate's Degree (A. A.) or equivalent from two-year college or technical school in Architecture,
Construction Management, Civil Engineering, Business Administration, Accounting, Finance, Real Estate
and one (1) year as a Project Manager; or, an equivalent combination of education and experience equal to
three (3) years.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Real Estate Broker License and Certified Project Manager must be
obtained within 18 months within position.

                                                                                                Revised 5/4/2007
                               MANAGEMENT RESPONSIBILITIES

Work Leader: Supervision is usually partial or part-time and restricted to assigning work and
supervising the efforts of a small subordinate group of employees, typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                               Revised 5/4/2007
                            PROJECT MANAGER II - CONSTRUCTION

Department:             Real Estate Services
Reports To:             Asset Manager
Job Type:
Pay Grade:              15
Exempt/Nonexempt:       Exempt

                                                SUMMARY

Performs administrative and project management duties associated with the planning, design, and
construction of the residential developments and repair and/or modernization of existing housing
developments and special building maintenance programs. “Best practices” project management and
construction principles pertaining to site development, residential building construction encompassing
single-family houses to hi-rise buildings, building mechanical/electrical equipment and systems, their
operation and maintenance, and related energy saving measures. The interpretation of mechanical,
electrical, plumbing, structural, civil and architectural drawings, specifications and other related housing
construction documents including preparation of construction specifications and contract documents, the
modern principles, practices, and techniques of budgeting, bookkeeping, and cost estimating. The
functions and operation of the construction industry including comprehensive knowledge of materials,
methods and techniques of the building trades, and application and uses for AIA contract documents.
Applicable federal state and local legislation, regulation building and zoning codes.

                                               JOB DUTIES

   •   Develop Request For Qualifications for Professional Service Contracts. Request For Bids for
       Definite Quantity Construction Contracts. Review submittals, evaluate & prepare
       recommendations. Negotiate, prepare and execute contracts for Design Professional services.
       Review and recommend payments to Professional Service Consultants.
   •   Develop scope, and Summary of Work / Program. Coordinate project requirements of the Property
       Management and Maintenance staff with the Architect and the Contractor.
   •   Review of Contract Documents, Specifications and Addenda for completeness, clarity and
       accuracy. Collect all deliverables as per the contract. Interface with various City of San Antonio
       Building Code Department engineers, and other City Service officials in order to assist in the
       permitting and construction process
   •   Prepare and issue all documents to move from Pre-Bid to Bid: Advertising, Pre-Bid Meeting,
       Tabulation Sheet at Bid opening.
   •   Evaluate responsive bidder for qualifications, review Bonding capacity, Recommend to Board of
       Commissioners for Approval
   •   Negotiate, prepare and route construction contracts for approval: Notice of Award, Materials and
       Labor breakdown, Bonds, Insurance, Schedule of Amounts, Construction Schedule for Contract
       Documents. Issue Notice to Proceed.
   •   Pre-construction/Safety Meeting: introducing Contractor to the SAHA staff that will be involved
       in the project. Coordinate with Maintenance and Property Management concerning issues that will
       impact the daily operations of the property.
   •   Monitor the status of the Project: draw requests, Inspection Reports, RFIs, Change Orders, and
       other project related correspondence. Attend recurring site progress meetings. Review critical path
       as relates to the Construction Progress Schedule. Resolving contractual disputes and performance
       issues.


                                                      1                                         Revised 5/4/2007
   •   Manage and maintain the contract file with Admin. Staff, HA Inspectors for labor compliance, site
       safety, and compliance with contract docs. Maintain the contract files for audit by the HUD/Army
       Corp of Engineers and SAHA auditors.
   •   Project Closeout: Evaluate the performance of the Contractor. Collect all project deliverables:
       permits, warranties, manuals, Certificate of Occupancy, wage and lien releases. Coordinate and
       conduct final Property management and Maintenance inspections and sign-offs. Initiate Certificate
       of Completion, Settlement Documents and Recommend final payment.
   •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Bachelor’s Degree (B.A.) from a certified four-year college or university in Architecture, Construction
Management, Civil Engineering or 14 years of equivalent relevant work history as a residential
construction project manager. Six (6) years of professional work experience related to residential
construction and rehabilitation project management including recent project management work on
projects over 100 units in size and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Certified Project Manager within 18 months in position.




                                                    2                                        Revised 5/4/2007
                                       PROJECT MANAGER

Department:                  Real Estate Services
Reports To:                  Asset Manager
Job Type:
Pay Grade:                   14
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs administrative and project management duties associated with the planning, design, and
construction of the residential developments and repair and/or modernization of existing housing
developments and special building maintenance programs.

                                             JOB DUTIES

    •   Monitor the status of the Project, draw requests, Inspection Reports, RFIs, Change Orders, and
        other project related correspondence. Attend recurring site progress meetings. Review critical
        path as relates to the Construction Progress Schedule. Resolving contractual disputes and
        performance issues.
    •   Review of Contract Documents, Specifications and Addenda for completeness, clarity and
        accuracy. Collect all deliverables as per the contract. Interface with various City of San Antonio
        Building Code Department engineers, and other City Service officials in order to assist in the
        permitting and construction process
    •   Develop scope, and Summary of Work / Program. Coordinate project requirements of the
        Property Management and Maintenance staff with the Architect and the Contractor.
    •   Develop Request For Qualifications for Professional Service Contracts. Request For Bids for
        Definite Quantity Construction Contracts. Review submittals, evaluate & prepare
        recommendations. Negotiate, prepare and execute contracts for Design Professional services.
        Review and recommend payments to Professional Service Consultants
    •   Evaluate responsive bidder for qualifications, review Bonding capacity, Recommend to Board of
        Commissioners for Approval
    •   Prepare and issue all documents to move from Pre-Bid to Bid: Advertising, Pre-Bid Meeting, and
        Tabulation Sheet at Bid opening.
    •   Manage and maintain the contract file with Admin. Staff, HA Inspectors for labor compliance,
        site safety, and compliance with contract docs. Maintain the contract files for audit by the
        HUD/Army Corp of Engineers and SAHA auditors.
    •   Pre-construction/Safety Meeting: introducing Contractor to the SAHA staff that will be involved
        in the project. Coordinate with Maintenance and Property Management concerning issues that
        will impact the daily operations of the property.
    •   Negotiate, prepare and route construction contracts for approval: Notice of Award, Materials and
        Labor breakdown, Bonds, Insurance, Schedule of Amounts, Construction Schedule for Contract
        Documents. Issue Notice to Proceed.
    •   Project Closeout: Evaluate the performance of the Contractor. Collect all project deliverables:
        permits, warranties, manuals, Certificate of Occupancy, wage and lien releases. Coordinate and
        conduct final Property management and Maintenance inspections and sign-offs. Initiate
        Certificate of Completion, Settlement documents and Recommend final payment.
    •   Other duties as assigned.


                                                                                              Revised 5/4/2007
                                     EDUCATION/EXPERIENCE

Associate's Degree (A. A.) or equivalent from two-year college or technical school in Architecture,
Construction Management, Civil Engineering, Business Administration, Accounting, Finance, Law, Real
Estate or equivalent relevant work history as a residential construction project manager, development
project manager, or in affordable housing finance. Four (4) years of professional work experience related
to residential construction and rehabilitation project management, development project management or
affordable housing finance and or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Real Estate Broker License and Certified Project Manager must be
obtained within 18 months within position.

                               MANAGEMENT RESPONSIBILITIES

Work Leader: Supervision is usually partial or part-time and restricted to assigning work and
supervising the efforts of a small subordinate group of employees, typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                               Revised 5/4/2007
                                 PROJECT MANAGER II-DEVELOP

Department:                   Real Estate Services
Reports To:                   Asset Manager
Job Type:
Pay Grade:                    15
Exempt/Non-exempt:            Exempt

                                               SUMMARY

Performs administrative and project management duties associated with the pre-development, financing,
planning, design, construction, and stabilization of multi-family and single family residential affordable
and public housing developments.

                                              JOB DUTIES

   •   Manages and coordinates preparation of affordable and public housing applications for financing
       and submission of due diligence documentation.
   •   Coordinates resolution of issues encountered during predevelopment, construction, and
       stabilization phases of the development of affordable and public housing including acting as
       liaison with governmental and regulatory entities, addressing existing public housing resident’s
       concerns, and monitoring activities of SAHA construction inspectors, as directed.
   •   Monitors construction of affordable and public housing developments, including review of third
       party reports, construction plans and specifications; participation in pre-construction and draw
       meetings; and review and payment of draws.
   •   Monitors and tracks SAHA Board Approvals, HUD reporting, and development budgets and
       timelines to ensure completion of all affordable and public housing developments on time and
       within budget.
   •   Coordinates receipt of applicable SAHA division approvals during predevelopment, construction,
       and stabilization phases of affordable and public housing developments to ensure that SAHA goals
       and directives are served.
   •   Prepares presentations for SAHA Board, governmental entities, and public on progress and status
       of affordable and public housing developments, acting as SAHA representative as needed.
   •   Maintains working knowledge of affordable and public housing finance programs and regulatory
       requirements.
   •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

Bachelor’s Degree (B.A.) from a certified four-year college or university in Architecture, Construction
Management, Civil Engineering, Business Administration, Accounting, Finance, law, Real Estate or 14
years of equivalent relevant work history as a residential construction project manager, development
project manager, or in affordable housing finance. Six (6) years of professional work experience related
to residential construction and rehabilitation project management, development project management or
affordable housing finance and or an equivalent combination of education and experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier. Real Estate Broker License and Certified Project Manager must be
obtained within 18 months within position.
                                                                                              Revised 5/4/2007
                               MANAGEMENT RESPONSIBILITIES

Work Leader: Supervision is usually partial or part-time and restricted to assigning work and supervising
the efforts of a small subordinate group of employees, typically up to five (5).




                                                                                            Revised 5/4/2007
                               PROPERTY MANAGER I- CONVENT

Department:                  Property Management
Reports To:                  District Manager
Job Number:
Pay Grade:                   9
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs managerial and supervisory work of average difficulty involving the management and operation.
Supervises one or more housing developments, which includes total accountability for all persons,
activities and available resources in order to accomplish objectives. Gets all leasing contracts in order.
Figures out increase lease fees to accurately reflect market values. Increases Marketing for Convent
Offices and special events Chapel Room. Keeps and maintains facilities in good working conditions.

                                             JOB DUTIES

    •   Conducts interviews and tours to promote, expose and sale Chapel Room at the Convent Bldg.
    •   Records time and attendance on subordinate employees; disciplines when necessary and assigns
        and observes work activity.
    •   Performs public relations activities by visiting vendors, i.e. catering companies, flower shops,
        restaurants, banks and institutions or agencies related with SAHA. Also takes care of current
        tenants (leased offices) on various problems.
    •   Oversees maintenance issues by making periodic inspections of the development; reviews
        maintenance reports and spot checks work; encourages tenants input on maintenance needs and
        improvements; distributes work assignments to maintenance personnel, investigates complaints
        on maintenance work, and records monthly maintenance repairs.
    •   Works with Public Affairs & Communications Department as necessary; designs publicity,
        pamphlets, and brochures for advertising with different local media.
    •   Reviews interoffice memos and other correspondence; tenant files; attends departmental
        meetings, and prepares monthly reports.
    •   Communicates with the tenants on various issues including maintenance and improvement
        priorities and changes in rules and regulations.
    •   Prepares and oversees annual budget by itemizing needs of the development; ensures expenses
        are within budget; and completes annual inventory.
    •   Communicates with the Security Department for hiring Security Guards for functions / events
        held after 6:00 pm at the Convent Bldg.
    •   Monitors and contacts tenants regarding delinquent rent; receives rent payments from residents;
        evicts undesirable residents; initiates process to evict tenants for failure to pay rent or other
        undesirable characteristics; on failure to pay or undesirable tenant behavior.
    •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Two (2)
years of experience in Public Relations, Human Resources or hospitality business preferred and or an
equivalent combination of education and experience.


                                                                                              Revised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Customer Service, Housing Manager, Leadership required. Must attend at least one supervisory or
leadership course. Basic Finance & Accounting preferred. Texas Class “C” driver’s license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                              Revised 5/4/2007
                                      PROPERTY MANAGER II


Department:                  Property Management
Reports To:                  District Manager
Job Number:
Pay Grade:                   11
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs managerial and supervisory work of average difficulty involving the management and operation.
Supervises one or more housing developments, which includes total accountability for all persons,
activities and available resources in order to accomplish objectives. Responsible for up to 200 units.

                                             JOB DUTIES

    •   Conducts leasing interviews, inspections, processes resident vacancies and computes initial and
        interim rentals.
    •   Oversees maintenance issues by making periodic inspections of the development; reviews
        maintenance reports and spot checks work; encourages resident input on maintenance needs and
        improvements; distributes work assignments to maintenance personnel, investigates complaints
        on maintenance work, and records monthly maintenance repairs.
    •   Monitors and contacts residents regarding delinquent rent; receives rent payments from residents;
        evicts undesirable residents; initiates process to evict residents for failure to pay rent or other
        undesirable characteristics; appears in court to present evidence on failure to pay or undesirable
        resident behavior and refers residents to local social service agencies for financial assistance.
    •   Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files;
        attends departmental meetings, and prepares monthly newsletters.
    •   Prepares and oversees annual budget by itemizing needs of the development; authorizes purchase
        requests; ensures expenses are within budget; and completes annual inventory.
    •   Performs resident relations activities by counseling residents on various problems or may refer
        residents to local social service agencies.
    •   Communicates with the Security Department regarding possible trouble areas and monitors the
        work of security officers by reviewing security reports.
    •   Communicates with the resident association on various issues including maintenance and
        improvement priorities and changes in rules and regulations.
    •   Refers local leaders and interest groups to the Public Affairs & Communications Department and
        as necessary; provides information to the local media on development of activities and problems
        and conducts tours of the respective housing developments.
    •   Records time and attendance on subordinate employees; completes performance evaluations;
        disciplines when necessary; and assigns and observes work activity.
    •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Associate’s Degree (A.A.) or equivalent from a two-year college or technical school required. Two (2)
years of experience in property management to include: coordinating with residents and at least one (1)
year of supervisory leasing and maintenance staff or an equivalent combination of education and
experience.
                                                                                               Revised 5/4/2007
                                    LICENSES/CERTIFICATIONS

Housing Manager Certification required within a year. Must be or become a certified Public Housing
Manager within 2 years. Must attend at least two supervisory or leadership courses. Texas Class “C”
driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet
insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Work Leader: Supervision is usually partial or part-time, and restricted to assigning work and
supervising the efforts of a small subordinate group of employees typically up to five (5). Much of the
time is spent performing work of the type supervised.




                                                                                                Revised 5/4/2007
                                     PROPERTY MANAGER III


Department:                  Property Management
Reports To:                  District Manger
Job Type:
Pay Grade:                   13
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY

Performs managerial and supervisory work of average difficulty involving the management and operation.
Supervises one or more housing developments, which includes total accountability for all persons,
activities and available resources in order to accomplish objectives. Responsible for 200-400 units.

                                             JOB DUTIES

    •   Conducts leasing interviews, inspections, processes resident vacancies and computes initial and
        interim rentals.
    •   Oversees maintenance issues by making periodic inspections of the development; reviews
        maintenance reports and spot checks work; encourages resident input on maintenance needs and
        improvements; distributes work assignments to maintenance personnel, investigates complaints
        on maintenance work, and records monthly maintenance repairs.
    •   Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files;
        attends departmental meetings, and prepares monthly newsletters.
    •   Monitors and contacts residents regarding delinquent rent; receives rent payments from residents;
        evicts undesirable residents; initiates process to evict residents for failure to pay rent or other
        undesirable characteristics; appears in court to present evidence on failure to pay or undesirable
        resident behavior and refers residents to local social service agencies for financial assistance.
    •   Prepares and oversees annual budget by itemizing needs of the development; authorizes purchase
        requests; ensures expenses are within budget; and completes annual inventory.
    •   Performs resident relations activities by counseling residents on various problems or may refer
        residents to local social service agencies.
    •   Communicates with the Security Department regarding possible trouble areas and monitors the
        work of security officers by reviewing security reports.
    •   Records time and attendance on subordinate employees; completes performance evaluations;
        disciplines when necessary; and assigns and observes work activity.
    •   Communicates with the resident association on various issues including maintenance and
        improvement priorities and changes in rules and regulations.
    •   Refers local leaders and interest groups to the Public Affairs & Communications Department and
        as necessary; provides information to the local media on development of activities and problems
        and conducts tours of the respective housing developments.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Three (3)
years experience in property management to include: coordinating with residents and at least 2 years of
supervising leasing and maintenance staff or an equivalent combination of education and experience.
                                                                                               Revised 5/4/2007
                                    LICENSES/CERTIFICATIONS

Housing Manager and Leadership required. Must be or become a Certified Public-Housing Manager
within 2 years. Must attend at least two supervisory or leadership courses. Texas Class “C” driver’s
license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance
carrier.

                                MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                               Revised 5/4/2007
                              PROPERTY MANAGEMENT TRAINEE

Department:              Property Management
Reports To:              District Manager
Job Type:
Pay Grade:               9
Exempt/Nonexempt:        Exempt

                                              SUMMARY

In a training capacity will perform managerial and supervisory work of average difficulty involving the
management and operation of one or more housing developments, under the direction and guidance of an
experienced Property Manager. May supervise one or more housing developments, which includes total
accountability for all persons, activities and available resources in order to accomplish objectives.

                                             JOB DUTIES

   •   Conducts leasing interviews, inspections, processes resident vacancies and computes initial and
       interim rentals.
   •   Performs resident relations activities by counseling residents on various problems or may refer
       residents to local social service agencies.
   •   Communicates with the resident association on various issues including maintenance and
       improvement priorities and changes in rules and regulations.
   •   Monitors and contacts residents regarding delinquent rent; receives rent payments from residents;
       evicts undesirable residents; initiates process to evict residents for failure to pay rent or other
       undesirable characteristics; appears in court to present evidence on failure to pay or undesirable
       resident behavior and refers residents to local social service agencies for financial assistance.
   •   Oversees maintenance issues by making periodic inspections of the development; reviews
       maintenance reports and spot checks work; encourages resident input on maintenance needs and
       improvements; distributes work assignments to maintenance personnel, investigates complaints on
       maintenance work, and records monthly maintenance repairs.
   •   Records time and attendance on subordinate employees; completes performance evaluations;
       disciplines when necessary; and assigns and observes work activity.
   •   Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files;
       attends departmental meetings, and prepares monthly newsletters.
   •   Communicates with the Security Department regarding possible trouble areas and monitors the
       work of security officers by reviewing security reports.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Associate’s Degree (A.A.) or equivalent from a two-year college or technical school required. Bachelor’s
Degree (B.A.) from a four-year college or university in Business Administration or any related field
preferred. One (1) year of experience in Property Management to include: coordinating with residents
and at least one (1) year of supervisory leasing and maintenance staff or an equivalent combination of
education and experience.




                                                                                            Revised 6/20/2007
                                   LICENSES/CERTIFICATIONS

Must attend at least one supervisory or leadership course. Housing Manager Certification within one year.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Work Leader: Supervision is usually partial or part-time and restricted to assigning work and supervising
the efforts of a small subordinate group of employees, typically up to five (5). Much of the time is spent
performing work of the type supervised.




                                                                                            Revised 6/20/2007
                                      PROPERTY MANAGER I


Department:             Property Management
Reports To:             District Manager
Job Type:
Pay Grade:              9
Exempt/Nonexempt:       Exempt


                                              SUMMARY

Performs managerial and supervisory work of average difficulty involving the management and operation.
Supervises one or more housing developments, which includes total accountability for all persons,
activities and available resources in order to accomplish objectives. Responsible for up to 150 units.

                                             JOB DUTIES

   •   Conducts leasing interviews, inspections, processes resident vacancies and computes initial and
       interim rentals.
   •   Performs resident relations activities by counseling residents on various problems or may refer
       residents to local social service agencies.
   •   Communicates with the resident association on various issues including maintenance and
       improvement priorities and changes in rules and regulations.
   •   Monitors and contacts residents regarding delinquent rent; receives rent payments from residents;
       evicts undesirable residents; initiates process to evict residents for failure to pay rent or other
       undesirable characteristics; appears in court to present evidence on failure to pay or undesirable
       resident behavior and refers residents to local social service agencies for financial assistance.
   •   Oversees maintenance issues by making periodic inspections of the development; reviews
       maintenance reports and spot checks work; encourages resident input on maintenance needs and
       improvements; distributes work assignments to maintenance personnel, investigates complaints on
       maintenance work, and records monthly maintenance repairs.
   •   Prepares and oversees annual budget by itemizing needs of the development; authorizes purchase
       requests; ensures expenses are within budget; and completes annual inventory.
   •   Records time and attendance on subordinate employees; completes performance evaluations;
       disciplines when necessary; and assigns and observes work activity.
   •   Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files;
       attends departmental meetings, and prepares monthly newsletters.
   •   Refers local leaders and interest groups to the Public Affairs & Communications Department and
       as necessary; provides information to the local media on development of activities and problems
       and conducts tours of the respective housing developments.
   •   Communicates with the Security Department regarding possible trouble areas and monitors the
       work of security officers by reviewing security reports.
   •   Other duties as assigned.




                                                                                            Revised 5/10/2007
                                    EDUCATION/EXPERIENCE

Associate’s Degree (A.A.) or equivalent from a two-year college or technical school required. One (1)
year of experience in Property Management to include: coordinating with residents and at least one (1)
year of supervisory leasing and maintenance staff or an equivalent combination of education and
experience.

                                   LICENSES/CERTIFICATIONS

Must attend at least one supervisory or leadership course. Housing Manager Certification within one year.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITIES

Work Leader: Supervision is usually partial or part-time and restricted to assigning work and supervising
the efforts of a small subordinate group of employees, typically up to five (5). Much of the time is spent
performing work of the type supervised.




                                                                                            Revised 5/10/2007
                                        PURCHASING TECHNICIAN

Department:                   Procurement
Reports To:                   Director of Procurement and Facilities
Job Type:
Pay Grade:                    4
Exempt/ Non-Exempt:           Non-exempt

                                              SUMMARY

Performs technical and clerical work of routine difficulty involved in ordering, purchasing, maintaining
computerized inventory records, and issuing building materials, construction tools and equipment,
appliances, and kitchen cabinets.

                                              JOB DUTIES

    •   Read Request for Quotes, Request for Proposals, and Invitations for Bids to proofread for
        accuracy. Advertise in local newspapers. Upload onto Demand-star website.
    •   Reviews purchase orders, requisitions, and delivery tickets for accuracy/completeness and
        forwards to the Accounts payable group for payment.
    •   Run monthly report on insurance certificate that will expire during the current month. Contact
        vendors to request updated insurance certificate and input new certificate information into JDE.
        Send out e-mails SAHA wide notifying when insurances have expired.
    •   Update contract line items in JDE for those vendors that have been awarded contracts by the
        Board of Commissioners.
    •   Prepare a variety of Log records and reports and maintain the filing system including
        correspondence, purchase orders, tax exemption letters, credit applications, property
        accountability, and storage box list.
    •   Maintains inventory records and compiles related data, which assists in generating standardized
        reports.
    •   Prepare all phases involved in setting up new vendors to include mailing/faxing vendor
        applications; explaining vendor applications to applicants; prepare insurance review sheets;
        setting up in JDE; and maintaining file folders.
    •   Obtains price quotes from vendors, orders items and may issue purchase orders as authorized by
        the SAHA Purchasing Officer.
    •   May prepare monthly blank purchase orders and mail to predetermined vendors.
    •   Run weekly report of purchase orders issued YTD to determine when non-contract vendors have
        reached cut-off limit of $25,000.00. Send out e-mails SAHA wide identifying such vendors.
    •   Operates video display terminal (VDT) keyboard to input, access and maintain computer
        inventory, stock-control records, consumption data, consumption rates and establishes
        stock/replenishment levels as needed and directed by Procurement Manager.
    •   Prepares requisitions, orders and other forms for the requisitioning and purchasing of new and
        additional stock items.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Three (3) years related experience in purchasing, stock-room, or
warehouse operations.
                                                                                               Revised 5/4/2007
                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                                 QUALITY CONTROL SPECIALIST


Department:                  Housing Assistance and Eligibility
Reports To:                  Director of Housing Assistance
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Performs specialized work of average difficulty involving the verification of the accuracy and
completeness of at no fewer than 10% of all completed inspections by conducting an independent
physical inspections and reviewing the completed associated documentation.

                                             JOB DUTIES

    •   Conducts Quality Control Inspection reviews on at lease 10% of all finalized inspections.
    •   Monitor pending follow up inspections to ensure timely completion in accordance with SEMAP
        regulations
    •   Monitors finalized inspections for accuracy and completeness before being forwarded to
        operations for processing.
    •   In addition to maintaining records of quality control inspections, actions taken and results
        achieved is also responsible to monitor 24 hr. emergency log
    •   Prepares monthly reports on all inspection data and production
    •   Act as negotiator in instances were the proposed rent offer is not accepted by the owner agent to
        include visiting the subject unit for a second opinion and re evaluating the condition of the
        dwelling and comparing the fair market value of the area to the proposed rent.
    •   Prepares pertinent reports, which may or may not follow a standard format and maintains this
        documentation in order to perform market rent analysis.
    •   Responds to the inquiries of tenants and owners by providing general information about the rent
        reasonableness program.
    •   Assists in formulating related procedures for the program, and also assists in implementing
        changes as required by the Code of Federal Regulations (CFR) to ensure SEMAP compliance.
    •   Assists in conducting other inspection types as needed.
    •   Assists in conducting staff training on rent reasonableness.
    •   Participates in and provides staff training as needed.
    •   Assumes responsibility for an assigned SAHA vehicle and assigned equipment.
    •   Participates in various homeowners’ related agendas.
    •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school required. Specializing
in Building Trades, Residential Inspections, Real Estate Appraisals or Property Management preferred.
Four years of experience may be substituted for college credit. Three (3) years of experience in the
Construction Industry or housing inspection field, which includes inspections, real estate appraisals, or
completion of 90 hours state approved Real Estate Inspector Course and or an equivalent combination of
education and experience.
                                  LICENSES/CERTIFICATIONS

Appraiser Certification. Licensed by the State of Texas Housing Quality Standards and Uniform Physical
from nationally recognized Condition Standard Certification provider and Real Estate Inspection License
by the State of Texas. Texas Class “C” driver's license and be insurable by the Housing Authority’s
liability and fleet insurance carrier.
                                 REFUSE COLLECTION OPERATOR

Department:                    Property Management
Reports To:                    Trades Superintendent
Job Type:
Pay Grade:                     3
Exempt/ Non-Exempt:            Non-exempt

                                                 SUMMARY

Routinely drives a side-lift refuse truck on assigned route and operates all lifts, hoists, and other auxiliary
equipment attached to the truck, and performs related work as required.

                                                JOB DUTIES

     •   Supervise the safety and productivity of the refuse Dept. crews within assigned routes and
          insures that workload standards are met.
     •   Maintains assigned vehicle by: pre and post trip inspections required by D.O.T
     •   Enforces all personnel and departmental rules uniformly. Along with monitoring and evaluating
         the employees to ensure proper work performance.
     •   Generates requisitions for materials and equipment.
     •   Perform preventive maintenance and minor repairs to equipment.
     •   Collection of brush & bulky items at area developments. Dispose at area landfill.
     •   Operate a large grabble boom truck.
     •   Trains new employees in the proper and safe operation of equipment and orientation or
         departmental policies and procedures.
     •   Handle complaints or concerns to facilitate prompt and efficient solutions.
     •   Plans, organizes, designs and adjust routes as needed.
     •   Drives assigned route in order to pick up and dump collected brush and bulky items.
     •   Other duties as assigned.

                                      EDUCATION/ EXPERIENCE

High School Diploma or GED required. Ability to read and write at level necessary for successful job
performance. Three years of responsible driving experience in this general class of vehicle, or any
equivalent combination of training and experience in this general class of vehicle.

                                     LICENSES/CERTIFICATIONS

Texas Drivers License Texas “CDL” and be insurable by the Housing Authority’s liability and fleet
insurance carrier.




                                                                                                   Revised 5/4/2007
                                           RISK MANAGER


Department:                  Human Resources
Reports To:                  Human Resources Director
Job Type:
Pay Grade:                   17
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Professional level work responsible for administering a comprehensive risk management and loss control
insurance program for the Housing Authority, which includes SAHA owned or managed properties,
general liabilities, fleet and workers’ compensation. Responsible for producing cost effective programs to
reduce the total cost of claims and provides solutions for protecting SAHA against financial exposures
and risks.

                                             JOB DUTIES

    •    Meets with attorneys, insurance representatives and doctors to properly evaluate and document
         Workers’ Compensation claims, to accurately complete interrogatories for the defense and/or
         negotiation of settlement or resolution, and attends Benefit Review Conferences, Contested Case
         Hearings and pre-hearing conferences, and other TWCC hearings and court cases involving
         Workers’ Compensation claims to represent and/or present the view of the Authority in the
         resolution of claims. True on all but the vast majority of my time in this arena is spent on the
         P&C side and suits against SAHA . Include time spent on handling all complaints from HUD,
         HCOGSA and Texas Rio Grande Legal Aid – this category appears to be a problem resolution
         piece.
    •    Reviews and recommends revisions on policies covering property/casualty insurance and accid-
        ent prevention programs. Constant adding and removing insurance coverage as projects come
        down the pike (i.e. San Juan Square, Clarke Pointe) plus the lease/purchase program where there
        is constant movement of property.
    •    Plans, organizes, coordinates and administers a comprehensive risk management and loss control
         program. This includes the preparation of an extensive annual Risk Control Work Plan along
         with the task of authoring an RFP for global insurance services – which includes fielding
         questions from perspective bidders and the subsequent selection process.
    •    Prepares management reports and delivers formal presentations outlining cost reduction stra-
         tegies by monitoring the cost of the general liability insurance, workers’ compensation insurance
         and accident trends. This includes the budget preparation and manipulating coverage, policy
         types, and deductible placements for the best possible premium.
    •    Administers claims adjustment program and/or coordinates and supervises claims adjustments.
         Ensures the implementation of effective reporting and investigative procedures, offer    opinions
         and options on all claims against SAHA including investigation direction where it may be
         lacking or needed.
    •    Monitors and manages the third party administration activities which includes reviewing loss and
         claims data. Ensures the processing of benefits is in accordance with statutory guidelines. This
         category in this position is for the actual administration of 1st and 3rd party claims against
         SAHA in all areas. The handling of this claim is not 3rd party, it’s direct. Review all claims,
         assign them for investigation, where warranted, recommend resolution and/or claim direction and
         settle/close each case. The W/C portion is handled in their entirety by the risk analyst and
                                                                                              Revised 5/4/2007
         supervises that activity.
     •   Attends and provides information as required to the Risk Control, Management and Finance
         Committee meetings.
     •   Conducts periodic case audits on pending claims.
     •   Maintain periodic loss runs to try to get our pending resolved when it should and to discover and
         address the long winded claims.
     •   Identifies all exposures or potential exposures, which could result in a financial loss to the
         Housing Authority. Review each lawsuit and claim for a recommended course of action to be
         taken by SAHA. The top priority in any claim or suit brought against SAHA is to do the right
         thing in tandem with protecting SAHA’s financial health. The best methodology adopted to
         accomplish this is to resolve any claim or suit in the most productive and cost effective way
         possible.
    •    Develops loss control programs and coordinates training programs to minimize risk. Prepare and
         present detailed Risk Control Work Plan annually to our insurance company facilitate essentials
         of Risk Management, conduct Risk Control Committee Meetings, Facilitate EEO, diversity and
         harassment training.
    •    Monitors the collection of data to support and enforce the Risk Control Plan.
    •    Collect data to support our RCWP throughout the year.
    •    Prepares detailed statistical reports and presentations in order to address various workers’
         compensation and property/casualty liability assessments.
    •    Supervises and administers the Safety and Workers’ Compensation program by ensuring the
         proper investigation of accidents, reviewing of accident reports and ensures the timely filing of
         required reports to the Texas Worker’s Compensation Commission (TWCC) and Insurance
         carrier or Third Party Administrator (TPA) as required by law which is done by the Risk Analyst.
    •    Reviews legal documents relevant to lawsuits and determines the action required. Review 4
         corners of each lawsuit for determination and recommendation of the course of action to be taken
         by SAHA and present them to our insurance carriers for defense and/or indemnity consideration.
         Also, present issues of coverage to the insurance company where applicable.
     •   Directs the development and evaluation of safety programs, fire prevention        systems,      fire
         protection programs, and hazardous material identification programs. Prepares a safety program
         that will be presented to the Sr. Team for consideration. If accepted by the Sr. Team, it will go to
         the BOC for their approval.
     •   Monitors legal defense costs to SAHA.
     •   Other duties as assigned.

                                     EDUCATION/ EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university required. Business Administration, Public
Administration, Finance or a related field preferred. Four (4) years of related professional experience, or
six (6) years of progressively responsible related experience, two (2) years of which must have been in a
supervisory capacity if possessing less than a Bachelor’s Degree and or an equivalent combination of
education and experience.
                                    LICENSES/CERTIFICATIONS

Associate in Risk Management and Certified Risk Manager preferred. Texas Class "C" driver’s license at
the time of placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.



                                                                                                Revised 5/4/2007
                              MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                         Revised 5/4/2007
                                           RISK SPECIALIST

Department:                   Human Resources
Reports To:                   Risk Manager
Job Type:
Pay Grade:                    9
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
Performs administrative and professional work involving various aspects of risk administration including
loss control, liability exposure, and risk exposure.

                                              JOB DUTIES

    •    Administers the Safety and Workers’ Compensation program by ensuring the proper
         investigation of accidents, reviewing of accident reports, coordinating of monthly safety
         trainings, and ensures timely filing of required reports to the Texas Worker’s Compensation
         Commission (TWCC) and Insurance carrier or Third Party Administrator (TPA) as required by
         law.
    •    Receives and reviews accident, damage, or loss claim notifications, as necessary; resolves claim
         discrepancies with reporting official and negotiate settlements. Initiate subrogation and file
         claims with adverse carrier to collect for repair damages when liability is evident.
    •    Provides technical assistance to other divisions on various human resources actions.
    •    Assists in the review of accident, damage, or loss claims notification procedures; claims
         investigation and analysis procedures; loss control procedures; and risk financing procedures to
         determine if such procedures are based on commonly accepted risk management principles and
         techniques.
    •    Conducts on-site inspections of properties and facilities to identify hazards and risk exposures.
    •    Develops, coordinates and implements other special assignments or programs as delegated.
         Example: Flu shot clinic
    •    Consults with other risk management representatives to identify loss exposures.
    •    Reviews files, reports, and programs for compliance with applicable state and federal laws
         relating to risk management and loss control programs.
    •    Prepares technical, comprehensive reports, plans, and procedures for developing risk
         management programs; reviews, and/or inspects to control agency loss, liability, or risk
         exposures.
     •   Prepares statistical and narrative reports on employee workforce.
     •   Other duties as assigned.

                               EDUCATION/ EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university required. Business Administration or
related field preferred. Over 1 year to 3 years of experience required. One (1) year of work experience in
human resource administration or risk management, or an equivalent combination of education and
experience.

                                    LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the placement and be insurable by the Housing Authority’s liability
and fleet insurance carrier.
                                        SECURITY OFFICER

Department:                  Property Management
Reports To:                  Property Manager
Job Type:
Pay Grade:                   6
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY

Performs specialized security/police work at assigned areas to prevent crimes, suppress disturbances, and
maintain civic harmony.

                                             JOB DUTIES

    •   Documents, completes police reports, and the like, of all unusual events that occur during tour of
        duty.
    •   Patrols assigned areas by foot or assigned vehicle in order to maintain a high visibility profile
        and familiarize self with residents living in the developments.
    •   Periodically examines doors, windows, gates, buildings, equipment, machinery and vehicles
        while on patrol to determine if tampering has occurred.
    •   Prepares narrative reports to document unusual events and/or arrests of persons that occur during
        the course of SAHA employment.
    •   Compiles daily work logs.
    •   Records suspicious persons or activities and investigates disturbances or crimes committed.
        Makes arrests when appropriate and delivers arrested person(s) to designated police officer.
    •   Observes civil activity and maintains security by keeping order and enforcing penal laws.
    •   Completes daily activity report with Manager, noting irregularities such as fire hazards, leaking
        water pipes, and improper lighting.
    •   Uses two-way radio to notify the SAPD dispatcher when assistance is needed from district
        officer(s).
    •   May be required to attend Resident Association Meetings to provide input to security related
        matters.
    •   Other duties as assigned.

                                    EDUCATION/ EXPERIENCE

High School Diploma or GED required. Five (5) years of experience in a security related field, or two (2)
years of experience as a certified peace officer.

                                   LICENSES/CERTIFICATIONS

Handgun License Certified to possess and carry a hand Gun as a City of San Antonio policeman, Bexar
County Deputy Sheriff, or Constable within Bexar County. Texas Class "C" driver's license at the time of
placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/4/2007
                       SENIOR VICE PRESIDENT OF ADMINISTRATION
                           AS OF MARCH 2007 BOARD APPROVAL

Department:            Executive
Reports To:            President/CEO
Job Type:
Pay Grade:             25
Exempt/Nonexempt:      Exempt

                                              SUMMARY

Performs a wide range of complex and technical assignments that involve original thinking and
independent activity. Provides management leadership for the agency, with the responsibility of
administering and supervising the day-to-day operations of housing authority departments to include:
Procurement and Facilities, Human Resources, Finance and Accounting, Corporate Relations,
Technology and Telecommunications, and Partnerships and Resource Development.

                                             JOB DUTIES

   •   Prepares and submits various reports, budgets, records, and statistical information to the President
       and CEO, the Board of Commissioners, HUD, and other concerned groups or organizations.
   •   Responsible for activities of the Human Resource department.
   •   Responsible for risk management for SAHA, including determination of insurance and risk
       retention levels.
   •   Responsible for management of the financial position of SAHA, including the structure of the
       balance sheet, assets, and debt.
   •   Responsible for management of corporate relations activities.
   •   Responsible for management of services provided by the technology and telecommunications
       department.
   •   Responsible for management of the Partnerships and Resources department.
   •   Responsible for financial and strategic planning for the agency.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Accounting,
Finance, Business or related field required. Work requires demonstrated leadership performance in
positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Ten (10) or more years of experience in progressively responsible professional/
managerial positions and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

CPA, CMA, MBA or MPA preferred. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised7/10/2007
                              MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies that affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                           Revised7/10/2007
                       SENIOR VICE PRESIDENT OF ADMINISTRATION

Department:            Executive
Reports To:            President/CEO
Job Type:
Pay Grade:             25
Exempt/Nonexempt:      Exempt

                                              SUMMARY

Performs a wide range of complex and technical assignments that involve original thinking and
independent activity. Provides management leadership for the agency, with the responsibility of
administering and supervising the day-to-day operations of housing authority departments to include:
Procurement and Facilities, Human Resources, Finance and Accounting, Corporate Relations,
Technology and Telecommunications, and Partnerships and Resource Development.

                                             JOB DUTIES

   •   Prepares and submits various reports, budgets, records, and statistical information to the President
       and CEO, the Board of Commissioners, HUD, and other concerned groups or organizations.
   •   Responsible for activities of the Human Resource department.
   •   Responsible for risk management for SAHA, including determination of insurance and risk
       retention levels.
   •   Responsible for management of the financial position of SAHA, including the structure of the
       balance sheet, assets, and debt.
   •   Responsible for management of corporate relations activities.
   •   Responsible for management of services provided by the technology and telecommunications
       department.
   •   Responsible for management of the Partnerships and Resources department.
   •   Responsible for financial and strategic planning for the agency.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Accounting,
Finance, Business or related field required. Work requires demonstrated leadership performance in
positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Ten (10) or more years of experience in progressively responsible professional/
managerial positions and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

CPA, CMA, MBA or MPA preferred. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised7/10/2007
                              MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies that affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                           Revised7/10/2007
                          SENIOR VICE PRESIDENT OF OPERATIONS
                            AS OF MARCH 2007 BOARD APPROVAL

Department:            Executive
Reports To:            President/CEO
Job Type:
Pay Grade:             25
Exempt/Nonexempt:      Exempt

                                              SUMMARY

Performs a wide range of complex and technical assignments that involve original thinking and
independent activity. Provides management leadership for the agency, with the responsibility of
administering and supervising the day-to-day operations of housing authority departments to include:
Property Management, Housing Assistance, and Real Estate Services.

                                             JOB DUTIES

   •   Prepares and submits various reports, budgets, records, and statistical information to the President
       and CEO, the Board of Commissioners, HUD, and other concerned groups or organizations.
   •   Responsible for management of the activities of the Property Management department.
   •   Responsible for management of the Housing Assistance department.
   •   Responsible for management of the activities of the Real Estate Services department.
   •   Responsible for financial and strategic planning for the agency.
   •   Other duties as assigned.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A.) from an accredited four-year college or university in Public Administration,
Business or a related field required. Work requires demonstrated leadership performance in positions of
increasing responsibility, independent decision-making and judgment, communication and organizational
skills. Ten (10) or more years of experience in progressively responsible professional/ managerial
positions and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                              Revised7/10/2007
                          SENIOR VICE PRESIDENT OF OPERATIONS

Department:            Executive
Reports To:            President/CEO
Job Type:
Pay Grade:             25
Exempt/Nonexempt:      Exempt

                                              SUMMARY

Performs a wide range of complex and technical assignments that involve original thinking and
independent activity. Provides management leadership for the agency, with the responsibility of
administering and supervising the day-to-day operations of housing authority departments to include:
Property Management, Housing Assistance, and Real Estate Services.

                                             JOB DUTIES

   •   Prepares and submits various reports, budgets, records, and statistical information to the President
       and CEO, the Board of Commissioners, HUD, and other concerned groups or organizations.
   •   Responsible for management of the activities of the Property Management department.
   •   Responsible for management of the Housing Assistance department.
   •   Responsible for management of the activities of the Real Estate Services department.
   •   Responsible for financial and strategic planning for the agency.
   •   Other duties as assigned.


                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B. A. or B. S.) from an accredited four-year college or university in Public
Administration, Business or a related field required. Work requires demonstrated leadership performance
in positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Ten (10) or more years of experience in progressively responsible professional/
managerial positions and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITIES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                              Revised7/10/2007
                                         SENIOR CARPENTER

Department:                    Construction Forces
Reports To:                    Trades Superintendent
Job Number:
Pay Grade:                     8
Exempt/ Non-Exempt:            Non-Exempt

                                                SUMMARY

Performs supervisory work directing the activities, assigning and overseeing work and personnel involved
in fabrication, installation, repair and rehabilitation of the interior and exterior of apartments, houses and
other building structures, to include the manufacturer of different styles of cabinetry, counter-tops, heavy
duty and lightweight window screens.

                                               JOB DUTIES

     •   Replaces, repairs and installs counters, cabinets, benches, partitions, floors, doors, windows,
         ceiling tile, floor tile, sheetrock walls, building framework, and trim.
     •   Supervises employees, assigns work and inspects work in progress and upon completion.
     •   Analyzes blueprints, sketches, or building plans to determine the dimensions of structure, the
         fixture to be constructed or repaired, and the materials required.
     •   Fits and installs prefabricated window frames, doors, doorframes, weather stripping, interior and
         exterior trim, and hardware.
     •   Estimate materials for on going cabinets work orders.
     •   Survey for cabinets, counter-tops, heavy-duty window screens and lightweight window screens.
     •   Constructs and repairs structural woodwork from blueprints, drawings, or oral instructions.
     •   Inspects work or damaged structures of items and determines whether they should be repaired or
         replaced.
     •   Supervises other trade personnel as necessary.
     •   Assist welding crew on minor task in between work orders
     •   Other duties as assigned.

                                      EDUCATION/ EXPERIENCE

High School Diploma or GED required. Three (3) years of experience in building construction or interior
and exterior carpentry repair of apartments, houses and other building structures, one (1) year in a lead
capacity role.

                                     LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                                  Revised 5/4/2007
                             SENIOR MAINTENANCE TECHNICIAN

Department:                  Property Management
Reports To:                  Property Manager
Job Type:
Pay Grade:                   6
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY

Performs complex maintenance tasks in response to requests for service from residents. Supervises work
crews and monitors contract labor. Assumes responsibilities of the property and maintenance staff in the
absence of the Maintenance Supervisor.

                                             JOB DUTIES

    •   Inspects and troubleshoots situations to determine appropriate action to correct or repair
        appliances, plumbing, electrical fixture, gas lines and HVAC Equipment.
    •   Conducts quality control of vacant units, make readies, preventive maintenance inspections
        (PMI’s) and work orders.
    •   Issues instructions, supplies and keep inventory; assists contractors in issuing supplies.
    •   Guides, monitors and trains maintenance technicians and apprentices in the performance of
        assigned tasks.
    •   Makes calls, solicits bids, creates scope of work for work not covered by general maintenance
        contracts.
    •   Receives bids for work to be completed by contractors.
    •   Conducts both walk-through and drive-by inspections of properties, play grounds, elevators,
        boilers, fire alarms systems including trouble shooting of systems.
    •   Maintains inventory and other records on appliances and equipment.
    •   Coordinates maintenance work to be performed with other divisions, the warehouse and
        development and technical service support.
    •   Generates work orders.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. Four (4) years of verifiable, progressively responsible experience
in the various trades, including carpentry, plumbing, refrigeration, appliances and electrical
maintenance/repair, along with at least 1 year of supervisory experience.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                             Revised 5/4/2007
                        TELEPHONE/PC SUPPORT/WAN TECHNICIAN I

Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   8
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY

Performs professional, administrative and technical work of unusual difficulty involving assisting in the
planning, acquisition, programming, maintenance, support, and overall management of the cell phone and
IP telephony communications and computer networks for SAHA. Acts as the primary backup to the
Telephone and Wide Area Network (WAN) Manager.

                                             JOB DUTIES

    •   Assist in local and remote Call Center design, implementation, and daily operational support.
        Install, monitor, and maintain telephone and computer network connectivity through the use of
        varying fiber optic, CAT 5e cabling, switch, router, security firewall devices and contractor
        provider telecommunication equipment.
    •   Assist in the designing, deploying and monitoring of the AVAYA Voice Over IP (VOIP)
        Telephone System, Message Management System, and Interactive Voice Response System.
        Monitors LAN and WAN connectivity, Leased Lines, Wireless, Virtual Private Network (VPN),
        Remote Dial-In and Fiber Optic connectivity to be able to respond to problems by diagnosing
        and resolving complex problems in order to ensure proper day-to-day operation of the Housing
        Authority’s network and telephone systems.
    •   Install and repair telephone and telecommunication network server’s hardware and software.
        Establish telephone users by assigning phone numbers, call vectors, hunt groups, security codes,
        voice mailboxes and maintain their access and identify and correct network errors.
    •   Install, configure, and administer the SAHA Blackberry Email server and the 30 and growing
        Blackberry cell phone users.
    •   In the absence of the Telephone /WAN Manager, assumes responsibility for the operation,
        maintenance, inventory, cell phone, IP telephone and communications systems.
    •   Assist in the management of the Private Switch Enhanced 9-1-1 (PS911) emergency location
        database and the Electronic Call Accounting System (ECAS). Assist in the maintenance,
        storage, and filing of systems processing records and equipment in order to determine retention
        periods.
    •   Assist in deployment and monitoring of the central office Wireless network. Installing and
        repairing computer network wireless access points, laptops, security cameras, audiovisual
        cameras and access points.
    •   Assists the “Help Desk” respond to user requests for assistance on all problems concerning the
        use and operation of microcomputer hardware, microcomputer software, telephone, and network
        problems.
    •   Other duties as assigned.
                                    EDUCATION/ EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school. Networking,
Information Systems, Computer Science, or related field preferred. Bachelor's Degree (B.A.) from a four-
year college or university preferred. Networking, Information Systems, Computer Science, or related field
preferred. Five (5) years experience in computer systems networking, mini, and Microcomputers, Five (5)
years telephone outside plant experience, Two (2) years experience in telecommunications networking
and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

A+ Certification preferred. Texas Class “C” driver’s license at time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier.
                       TELEPHONE/PC SUPPORT/WAN TECHNICIAN II

Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   9
Exempt/ Non-Exempt:          Non-Exempt

                                              SUMMARY

Performs professional, administrative and technical work of unusual difficulty involving assisting in the
planning, acquisition, programming, maintenance, support, and overall management of the cell phone and
IP telephony communications and computer networks for SAHA. Acts as the primary backup to the
Telephone and Wide Area Network (WAN) Manager.

                                             JOB DUTIES

    •   Assist in local and remote Call Center design, implementation, and daily operational support.
        Install, monitor, and maintain telephone and computer network connectivity through the use of
        varying fiber optic, CAT 5e cabling, switch, router, security firewall devices and contractor
        provider telecommunication equipment.
    •   Assist in the designing, deploying and monitoring of the AVAYA Voice Over IP (VOIP)
        Telephone System, Message Management System, and Interactive Voice Response System.
        Monitors LAN and WAN connectivity, Leased Lines, Wireless, Virtual Private Network (VPN),
        Remote Dial-In and Fiber Optic connectivity to be able to respond to problems by diagnosing
        and resolving complex problems in order to ensure proper day-to-day operation of the Housing
        Authority’s network and telephone systems.
    •   Install and repair telephone and telecommunication network server’s hardware and software.
        Establish telephone users by assigning phone numbers, call vectors, hunt groups, security codes,
        voice mailboxes and maintain their access and identify and correct network errors.
    •   Install, configure, and administer the SAHA Blackberry Email server and the 30 and growing
        Blackberry cell phone users.
    •   In the absence of the Telephone /WAN Manager, assumes responsibility for the operation,
        maintenance, inventory, cell phone, IP telephone and communications systems.
    •   Assist in the management of the Private Switch Enhanced 9-1-1 (PS911) emergency location
        database and the Electronic Call Accounting System (ECAS). Assist in the maintenance, storage,
        and filing of systems processing records and equipment in order to determine retention periods.
    •   Assist in deployment and monitoring of the central office Wireless network. Installing and
        repairing computer network wireless access points, laptops, security cameras, audiovisual
        cameras and access points.
    •   Assists the “Help Desk” respond to user requests for assistance on all problems concerning the
        use and operation of microcomputer hardware, microcomputer software, telephone, and network
        problems.
    •   Other duties as assigned.




                                                                                             Revised 5/4/2007
                                       EDUCATION/ EXPERIENCE

Associate's Degree (A.A.) or equivalent from a two-year college or technical school required.
Networking, Information Systems, Computer Science, or related field preferred. Bachelor's Degree (B.A.)
from a four-year college or university preferred. Seven (7) years experience in computer systems
networking, mini, and Microcomputers, and over (5) years telephone outside plant experience. Two (2)
years of experience in telecommunications networking and or an equivalent combination of education and
experience.

                                   LICENSES/CERTIFICATIONS

A+ Certification preferred. Texas Class “C” driver’s license at time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier.




                                                                                              Revised 5/4/2007
                                    TRADES SUPERINTENDENT


Department:                   Property Management
Reports To:                   Director of Property Management and Maintenance
Job Type:
Pay Grade:                    15
Exempt/ Non-Exempt:           Exempt

                                               SUMMARY
Plans, directs, organizes, coordinates and manages trades maintenance supervisors. Includes plumbing,
electrical, welding, structural, refuse that provide service to public and non-profit housing of single
family, multifamily and high-rise units. Performs administrative and supervisory work of considerable
difficulty in planning, directing and coordinating routine, preventive, and emergency maintenance and
repair of SAHA buildings, grounds and equipment.

                                              JOB DUTIES

    •    Resolves operational problems, which cannot be resolved by lower level supervisors. Directs
         and resolves emergency situation when they arise during and after, Monitors the maintenance
         work orders system, including work order request, dispatch, completion, quality control and
         complying with HUD regulations hours.
    •    Confers with contractors, architects, engineers, housing managers, and maintenance staff in order
         to provide technical services and support necessary to resolve any discrepancy, maximize quality
         and progress of work involving maintenance, construction rehabilitation/repair, modernization or
         other assigned projects.
    •    Computes cost estimates of labor, materials, and equipment in order to prepare budgets for
         various programs, allocates budget costs, and reviews contract funding and periodic estimates to
         assure their accuracy, prevent cost overruns and prepares change orders and/or amendatory
         agreements. Forwards this information to the approving authority.
    •    Inspects completed work, work in progress and work plans on all assigned projects for quality
         and compliance, prepares appropriate progress reports, and completes closeout activities by
         completing necessary documentation.
     •   Compiles information and creates various maintenance reports to monitor work completed,
         budgetary spending, and goal achievements.
    •    Formulates recommendations and develops preventive maintenance programs, including
         plumbing, mechanical, heating, cooling, structural, and electrical systems.
    •    Prepares bid documents and assists advertising for bids and bid openings.
    •    Evaluate bid and recommends contract awards.
    •    Reviews specifications and technical drawings and/or plans for contract maintenance work,
         rehabilitation construction/repair, modernization, or other assigned projects. To ensure they meet
         mechanical, electrical, plumbing, structural specifications.
    •    Trains and coordinates training for maintenance staff. To include all aspects of maintenance,
         technical, safety, customer service, supervisory, and technological training.
    •    Assess and computes damage estimates and obtains proof of loss in resolving insurance claims.
    •    Other duties as assigned.




                                                                                               Revised 5/4/2007
                                    EDUCATION/ EXPERIENCE

Associate's Degree (A.A.) or equivalent from a two-year college or technical school required. Bachelor's
Degree (B.A.) from a four-year college or university preferred. Engineering or a related field preferred.
Seven (7) years of progressive experience related to building/housing construction, rehabilitation and
maintenance, four (4) years of which must have been as a Superintendent or Supervisor and or an
equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

Master Electrician License. Master License in either plumbing or electrical through the state of Texas.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                          MANAGEMENT RESPONSIBILITES

Middle Management: Head of a department or major segment of the organization. Most policies and
practices are implemented through subordinate supervisory/management levels. Has assigned budgetary
responsibilities.




                                                                                               Revised 5/4/2007
                    VICE PRESIDENT FOR ASSISTED HOUSING PROGRAMS

Department:                   Assisted Housing Programs
Reports To:                   President and CEO
Job Type:
Pay Grade:                    24
Exempt/Non-exempt:            Exempt

                                              SUMMARY

Performs intensive administrative, managerial and supervisory duties to include planning, organization,
coordination of operations and inspections teams, and direction of efforts to provide affordable housing to
approximately 11,521 low-income families through the Section 8 housing assistance programs.
Responsible for oversight of tracking, monitoring, planning, forecasting, quality control, fiscal
accountability, operational controls as well as ensuring compliance with Federal Regulations, State and
Local Law, and ensuring adherence to the San Antonio Housing Authority’s policies and procedures.
Fiduciary responsibility in excess of 72 million dollars annually.

                                              JOB DUTIES

   •   Develops procedures and controls to handle the selection/processing and location of program
       participants/applicants in the assisted housing program.
   •   Prepare departmental budgets and ensure expenses are kept within approved budget. Coordinate,
       track, review, analyzes statistics regarding the financial status of the department and implement
       appropriate actions in an effort to maximize program utilization within budget authority.
   •   Develops and revises as needed, division goals, budget, priorities and deadlines.
   •   Monitors timeliness and completion of re-certifications, new applications and inspections.
   •   Monitor changes in Federal Regulations and develop alternate strategies, policies and procedures
       in order to maintain a viable program.
   •   Corresponds to concerns or inquiries with officials, representatives and members of federal, state
       or local government, news media, Board of Commissioners, or social and public service agencies.
   •   Conducts/coordinate division’s technical needs through process improvement with technology.
   •   Monitor the various divisions within the department to ensure accuracy, quality, completeness,
       customer service and overall performance.
   •   Act as liaison for the agency between The Department of Housing and Urban Development
       (HUD), the Board of Commissioners, City Council, local agencies, neighborhood organizations,
       San Antonio Borad of Realtors, other Housing Authority’s and the public at large.
   •   Prepare written responses for the department, and the President and CEO to HUD, Board of
       Commissioners, City Council, other agencies, landlords, program participants and the public at
       large.
   •   Responsible for the oversight/quarterly review of the agencies Section Eight Management
       Assessment Program (SEMAP).
   •   Other duties as assigned.




                                                                                              Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Public Administration,
Business Administration or related field preferred. Work requires demonstrated leadership performance in
positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills. Seven (7) years experience in the area of low-income housing or Housing Choice
Voucher Program and three (3) years in management; or, an equivalent combination of education and
experience equal to ten (10) years.

                                   LICENSES/CERTIFICATIONS

Be certified as a Public Housing Manager required. Be certified as Senior Housing Manager preferred.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                            Revised7/10/2007
                        VICE PRESIDENT OF CORPORATE RELATIONS

Department:                  Corporate Relations
Reports To:                  Senior Vice President of Administration
Job Type:
Pay Grade:                   21
Exempt/ Non-Exempt:          Exempt


                                             SUMMARY
Serve as a key advisor to the President/CEO in the planning, development, implementation and control of
Communications, Marketing, and Public Relations policies and management issues. The VP of Corporate
Relations is responsible for the development of strategic communications and related issues that include
public relations, media coverage, issues management, community relations, intergovernmental relations
and internal messaging. This person acts as a “consultant” to other SAHA departments, reviewing
projects for excellence in copy and design, and advising on implementation to meet a myriad of objectives
for both external and internal audiences. This person provides management leadership for cross-
departmental communications projects and programs, by identifying major issues, determining the scope
of projects, and working in concert with department management to establish schedules and allocate
resources.

                                             JOB DUTIES

    •   Serve as key advisor to President/CEO
    •   Plan, lead, provide management oversight, edit and control print, web, and broadcast media so as
        to enhance SAHA’s image and communicate
    •   SAHA issues, actions, and services. This includes existing communications tools: client
        newsletter, Neighbors; stakeholder e-newsletter, Housing Matters; employee e-newsletter,
        Insight; SAHA website, SAHA intranet, video productions, annual reports and all agency-wide
        brochures.
    •   Manage the agency’s strategic external communications activities, including serving as primary
        media spokesperson and ensuring consistency in presenting SAHA information to the public in
        an accurate, timely and effective manner. This also includes serving as a primary    point    of
        contact for related entities, such as HUD, City of San Antonio, etc.
    •   Oversee relations and communications with SAHA’s Board of Commissioners, to include the
        management of all board-related materials, such as public meeting notices, board packets,
        meeting minutes, responses to citizens, etc.
    •   Develop and maintain strong working relationships with community leaders, internal information
        sources and the media.
    •   Provide oversight of governmental relations regarding present and future issues.
    •   Provide leadership and management on media relations, including preparing SAHA leadership
        for media contacts and events. Anticipate media responses and prepare spokespersons
        accordingly. Serve as advisor to SAHA on media relations and communications for high
        profile and/or politically sensitive issues and initiatives.
    •   Manage the dissemination of prompt, accurate information to the public during emergent or crisis
        situations.
    •   Develop, organize, implement and maintain internal communications activities to communicate
        information to employees.
    •   Other duties as assigned.
                                                                                             Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Communications, Public
Relations, or related field with a high-level knowledge of media relations required. Work requires
demonstrated leadership performance in positions of increasing responsibility, independent decision-
making and judgment, communication and organizational skills. Seven (7) years of experience in
professional or managerial level public relations, media relations or community relations with 3 years
management; or an equivalent combination of education and experience equal to ten (10) years.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                            Revised7/10/2007
                       VICE PRESIDENT OF FINANCE & ACCOUNTING

Department:                  Finance & Accounting
Reports To:                  President and CEO
Job Type:
Pay Grade:                   24
Exempt/ Non-Exempt:          Exempt


                                             SUMMARY
Performs managerial, supervisory and accounting work of considerable difficulty involving the planning,
organizing, and directing of financial investments, accounting, data processing, purchasing, budgeting,
statistical, and property record activities. Performs related work as required.

                                            JOB DUTIES

    •   Prepares and submits various reports, budgets, records, and statistical information to the
        President and CEO, the Board of Commissioners, HUD, and other concerned groups or
        organizations.
    •   Responsible for risk management for SAHA, including determination of insurance and risk
        retention levels.
    •   Responsible for financial and strategic planning for the agency.
    •   Responsible for maintaining the integrity of the system of accounting and records of SAHA.
    •   Responsible for management of the financial position of SAHA, including the structure of the
        balance sheet, assets, and debt.
    •   Responsible for activities of the Human Resource department.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Accounting or Finance.
Work requires demonstrated leadership performance in positions of increasing responsibility, independent
decision-making and judgment, communication and organizational skills. Five (5) or more years in
financial and accounting management, including HUD programs; and five (5) years management; or, an
equivalent combination of education and experience equal to ten (10) years.

                                   LICENSES/CERTIFICATIONS

CPA CMA, CIA, MBA, preferred. Texas Class “C” driver’s license at the time of placement and be
insurable by the Housing Authority’s liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.

                                                                                            Revised7/10/2007
                              VP OF INFORMATION TECHNOLOGY


Department:                  Information Technology Services
Reports To:                  Senior Vice President of Administration
Job Type:
Pay Grade:                   23
Exempt/ Non-Exempt:          Exempt

                                              SUMMARY
Performs technical, administrative and supervisory work of considerable difficulty involving the planning,
development, production, maintenance, enhancement and overall administration of the Authority's
information systems resources including applications programming, systems analysis, computer
operations, and voice/video/data communications.          Provides highly responsible and complex
administrative support to the President and CEO, COO, and SAHA Board.

                                             JOB DUTIES

    •   Analyze problem, identify alternative solutions, projects consequences of proposed actions and
        implement recommendations in support of goals.
    •   Provides technical leadership in the planning and implementation of automated telephone switch
        and voice mail; provides administration of all SAHA voice/data circuit and equipment.
    •   Coordinates IT Department activities with those of other departments, outside agencies and
        organizations; provides staff assistance to the SAHA President, COO, Senior VP's, and
        Commissioners; prepares and presents staff reports and other necessary correspondence.
    •   Evaluates and assesses new hardware and software technology; develops RFP's and reviews all
        bids for voice and data hardware and software; reviews and authorizes implementation of
        information systems; monitors system use to determine cost justification.
    •   Manages and participates in the development and administration of the IT Department budget,
        directs the forecast of funds needed for staffing, equipment, materials, and supplies, directs the
        monitoring and approval of expenditures and directs the preparation and implementation of
        budgetary adjustments as necessary.
    •   Monitors work load in administrative and support systems and internal reporting relationships in
        identifying opportunities for improvement. Directs the implementation change.
    •   Establishes within SAHA policy appropriate service and staffing levels and allocates resources
        accordingly. Continuously monitors and evaluates the efficiency and effectiveness of service
        delivery methods and procedures.
    •   Manages SAHA Internet and intranet websites, coordinates marketing and design for systems,
        insures access and security as appropriate and coordinates access with City and other public
        agencies.
    •   Coordinates and directs the development, maintenance and enhancement of computerized
        systems.
    •   Oversees and participates in the development of a SAHA wide long-range information systems
        plan; directs the implementation of the plan through departmental staff.
    •   Manages the development and implementation for IT Department goals, objectives, policies and
        priorities for each assigned service area.
    •   Select, supervise, train and evaluate staff.
    •   Provides staff-support to a variety of agencies and commissioners, attends and participates in
        professional group meetings and stays abreast of new trends and innovations in the field of
                                                                                              Revised7/10/2007
        information systems.
    •   Represents the IT department within SAHA, and outside agencies, public and elected officials;
        explains, justifies and supports IT department programs and activities; negotiates and resolves
        sensitive, significant and controversial issues.
    •   Recommends and administers policies and procedures relevant to Information Systems.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Equivalent to a Master's degree from an accredited college or university with major course work in
Computer Science or a related field required. Work requires demonstrated leadership performance in
positions of increasing responsibility, independent decision-making and judgment, communication and
organizational skills Ten (10) years of progressive experience in systems analysis, systems design,
systems networking, and programming, with six (6) years of progressive experience in the management of
a complex IT Department of which three (3) years were in a managerial role.

                                   LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                               MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                     VP OF PROPERTY MANAGEMENT & MAINTENANCE


Department:                   Property Management
Reports To:                   Senior Vice President of Operations
Job Type:
Pay Grade:                    24
Exempt/ Non-Exempt:           Exempt


                                              SUMMARY
Formulates, develops, directs, administers and manages the activities of the Property Management
Division. Responsibilities include the administration of the low-income public housing program
consisting of 6,500 units, the affordable housing program consisting of 3,000 units of subsidized and
unsubsidized housing, and the Admissions and Occupancy Department.

                                             JOB DUTIES

    •    Administers the Public Housing and Affordable Housing Programs. The Affordable Housing
         Programs consist of HUD Project-Based Assistance, Tax Credit Properties, HOME Reinvestment
         Partnership Program, Affordable Housing Disposition Program, Section 8 New Construction, and
         Market Rate Apartments. Responsible for the compliance and reporting requirements for each of
         these programs and the requirements of the bond financed properties.
    •    Develops long-term strategic goals and operational plans for the property management division.
    •    Responsible for the compliance and reporting requirements for each of the programs and the
         requirements of the bond financed properties.
    •    Reviews and ensures compliance with the Public Housing Assessment Systems and ensures that
         performance will result in a rating of exceeds.
    •    Serves that the agencies 504 Coordinator and ensures the compliance with the requirements of
         Title VI, Section 504, the Fair Housing Act, and the Americans with Disabilities Act.
    •    Oversees the development of the annual property management budget. Develops annual financial
         and programmatic plans and regularly monitors and evaluates program operations for
         effectiveness.
    •    Monitors resident programs, by periodically attending meetings and functions, to insure good
         resident/management relations.
    •    Directly supervises the work of program department directors and other professional staff.
         Responsible for the overall performance of over 130 employees.
     •   Provides counseling and guidance to division directors through discussions about performance or
         other job related problems.
    •    Reviews plans for new housing developments, and modernization and rehabilitation work; and
         monitors progress of work.
    •    Responsible for keeping up with the latest trends in the market rate apartment industry.
    •    Monitors changes or trends in federal, state and local laws and regulations affecting the housing
         program and implements program changes as required.
    •    Other duties as assigned.




                                                                                              Revised7/10/2007
                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Public Administration or a
related field preferred. Work requires demonstrated leadership performance in positions of increasing
responsibility, independent decision-making and judgment, communication and organizational skills Six
(6) years of demonstrated leadership performance in positions of increasing responsibility, independent
decision-making and judgment, communication and organizational skills in the management of public
housing operations; three (3) years which was in a supervisory or managerial role, or a comparable
position in private industry.

                                   LICENSES/CERTIFICATIONS

Be certified as a Public Housing Manager required. Be certified as a Senior Housing Manager preferred.
Texas Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.

                                MANAGEMENT RESPONSIBILITES

Senior Management: Head of one or more departments or segments of the organization, with
responsibility for working closely with top management to establish broad plans that contribute to the
development and implementation of policies hat affect several functional areas. Has assigned budgetary
responsibilities.




                                                                                             Revised7/10/2007
                              WAN/TELEPHONE ADMINISTRATOR

Department:                  Technology and Telecommunications
Reports To:                  VP of Technology and Telecommunications
Job Type:
Pay Grade:                   14
Exempt/ Non-Exempt:          Exempt

                                             SUMMARY
Performs professional, administrative and technical work of unusual difficulty involving the
programming, maintenance, security, support and overall management of the telephone and wide area
network (WAN) telecommunications services for SAHA.

                                             JOB DUTIES

   •   Designs, implements and monitors the performance of Avaya Products: (VOIP) IP Telephony,
       S8700/8500, Enterprise Survivable Server, G650 Media Gateways, Communications Manager,
       Modular Messaging, CMS, Operational Analyst Interactive voice response systems. Network
       intelligent call routing. Cisco Routers and Switches.
   •   Writes, edits, and troubleshoots call vectors, VDN’s, and hunt groups. WAN connectivity, Frame
       Relay, Leased Lines, Wireless Technologies, Fiber Optics, ISDN, VPN and Local Area Network
       systems and programs for needs and recommended improvements. Responds to problems by
       diagnosing and resolving complex problems in order to ensure proper day-to-day operation of the
       Housing Authority network and telephone systems, including system administration, network
       security administration, and data base management.
   •   Designs, implements and monitors the Wireless network, including all wireless access point
       devices, cell phones, security, usage and repair.
   •   Call Center design, implementation, and user support including satellite call center connectivity.
       Performs specialized work of considerable difficulty involved in the design, testing, coding and
       maintenance of SAHA network and telephone systems including servers, Cisco switches and
       router’s. Cisco Security PIX firewall devices and the operation of related computer equipment.
   •   Installs Telecommunication network system hardware and software. Repairs hardware/software
       failures, identifies network users, assigns security codes, voice mail systems, maintains
       network/user records and identifies and corrects network errors before they become fatal, in order
       to assure the smooth operation of the system network.
   •   Manages the Private Switch Enhanced 9-1-1 (PS911) emergency location database and
       connectivity. Manages Electronic Call Accounting System (ECAS). Manages the maintenance,
       storage, and filing of systems processing records and equipment in order to determine retention
       periods in accordance with applicable laws, rules and regulations.
   •   Monitors the performance of all telecommunication and computer systems and programs, and
       responds to problems by diagnosing and correcting errors, in order to ensure proper day-to-day
       operation of the SAHA telecommunications and network computer systems, including system
       administration, security administration, and data base management.
   •   Prepares and submits budgets to maintain expenditure controls. Compile and analyze data to
       determine financial resources required for job implementation.
   •   Provide call detail administration process support and financial control Reconcile vendor provided
       services report for business and end users.
   •   Conceptualizes plans, collects information for report preparation or obtains, processes, and
       analyzes raw information into the final form.
                                                                                             Revised7/10/2007
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

Bachelor's Degree (B.A.) from an accredited four-year college or university in Computer Information
Systems (CIS), Computer Science, Business Administration or a related field preferred. Seven (7) years
experience in WAN/telecommunications involving sophisticated PBX and routing of voice and data
required and or an equivalent combination of education and experience.

                                   LICENSES/CERTIFICATIONS

A+ Certification preferred. Texas Class “C” driver’s license at time of placement and be insurable by the
Housing Authority’s liability and fleet insurance carrier.




                                                                                             Revised7/10/2007
                                     WAREHOUSE ASSISTANT


Department:                  Inventory Management
Reports To:                  Property Manager
Job Type:
Pay Grade:                   2
Exempt/ Non-Exempt:          Non-exempt

                                              SUMMARY
Performs routine clerical work responsible for receiving, storing and issuing materials, supplies and
equipment, and keeping inventory records. Employees perform considerable manual work in the receipt,
storage, and delivery of supplies ordered.

                                             JOB DUTIES

    •   Fill orders or issue supplies from stock.
    •   Deliver materials ordered to properties and departments.
    •   Count, sort, or weigh incoming articles to verify receipt of items or requisitions or invoices.
    •   Maintain order and cleanliness in and around the warehouse.
    •   Respond to requests for information from coworkers, and vendors regarding warehouse related
        items
    •   Enter record of inventory receipts and issues into JD Edwards warehouse management system
    •   Assist in loading or unloading supplies for transportation or storage
    •   Coordinate with vendors, AP and Purchasing department personnel to correct order discrepancies
    •   Prepare periodic, special, or perpetual inventory of stock.
    •   Prepare requisitions, orders, or other papers for purchasing or requisitioning new or additional
        stock items.
    •   Compile stock-control records, consumption data, consumption rates, and related factors to
        establish or recommend stock levels or replenishment needs.
    •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. Associate's degree (A.A.) or equivalent from a technical school
in warehousing operations preferred. One (1) year in warehousing required.

                                   LICENSES/CERTIFICATIONS

Commercial Driver’s license & forklift operator certification. Prefer that the employee have experience
driving large, commercial vehicles and be forklift operation certified.




                                                                                              Revised7/10/2007
                             WEB ADMINISTRATOR/GRAPHIC DESIGNER

Department:               Corporate Relations
Reports To:               Director of Corporate Relations
Job Type:
Pay Grade:                10
Exempt/Nonexempt:         Exempt

                                             SUMMARY

The Web Master/Graphic Artist is responsible for the development of visual materials, both printed and
electronic. This positions develops and maintains SAHA’s Internet website, and coordinates and
implements all graphic design and production for SAHA’s printed materials. This person is participates is
many aspects of SAHA’s video production, including but filming footage, and producing and editing
videos used in the promotion of SAHA’s programs and services. This person serves as the main graphic
designer supporting other SAHA departments, reviewing projects to meet standard guidelines for external,
internal, visual, electronic and printed communication. This position requires a high level of technical
skills and expertise in web design, photography, video production and editing, graphic design, print
production and multimedia presentations.

                                             JOB DUTIES

   •   Design and develop Internet web site, including artistic concept and functional client, employee
       and vendor interface.
   •   Upload new pages, meetings, announcements, jobs, and business matters on a daily basis.
   •   Research and collect data necessary to reflect SAHA’s image through a user-friendly web site.
   •   Design and produce all SAHA printed materials, including newsletters, fliers, posters,
       advertisements, handbooks, brochures, logos and various publications promoting programs and
       services.
   •   Filming, editing and producing SAHA’s videos, including activities to research and collect
       footage, music and images necessary to create promotional videos.
   •   Photograph and film events such as board meetings, employee meetings, resident and or employee
       events, trade shows etc.
   •   Oversee, request quotes and coordinate with printing companies the production and completion of
       the printed materials including its distribution.
   •   Provide support to SAHA’s departments concerning layout, design and production of various
       marketing materials promoting the corporate image.
   •   Assist co-workers in technical aspects such as HTML language, software, electronic design,
       photography, film production etc.
   •   Assist with logistical and administrative department functions.
   •   Other duties as assigned.

                                    EDUCATION/EXPERIENCE

High School Diploma or GED required. Bachelor’s Degree (B.A.) from an accredited four-year college
or university in Commercial Art, Graphic Design, or a related field preferred. Seven (7) years of graphic
design or web design experience, or an equivalent combination of education and experience.




                                                                                          Revised 7/6/2007
                                  LICENSES/CERTIFICATIONS

Texas Class “C” driver’s license at the time of placement and be insured by the Housing Authority’s
liability and fleet insurance carrier.




                                                                                          Revised 7/6/2007
                                                WELDER


Department:                   Property Management
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    7
Exempt/ Non-Exempt:           Non-exempt

                                               SUMMARY
This is skilled work in acetylene, electric arc, and mig welding. An employee in this class is responsible
for the application of trade skills to a wide variety of welding, brazing and metal cutting jobs on ferrous
and non-ferrous metals. This skilled trade work requires the knowledge and safe operation of all welding
equipment to include oxygen acetylene cutting and brazing, mig welding, gas powered arc welding. An
employee in this class is responsible for the property use of the plasma cutter, electric and gas equipment
pertaining to the manufacture, repair and installation of ferrous or non-ferrous metal products. Additional
duties when between welding work orders, to include the assistance of the manufacture of different styles
of cabinetry, counter tops, heavy duty and light weight window screens.

                                              JOB DUTIES

    •   Cut and clean material to fix property for welding task Welding of doors, gates, stairs, fence
        panels and other steel structures, the mig or electric arc or gas welding process.
    •   Grinding sand and cleaning of welded material for the prep of primer and painting. Installation
        of finished product with the use of welding equipment and power tools.
    •   Read blueprints and interpret work from draft or drawing. Estimate time, material d total cost of
        project. Lay out welding work of project that has to be fabricated.
    •   Assisting the production shop with the manufacture of cabinets and counter-tops may also
        include the installation of items. Assisting with the manufacture of heavy duty and lightweight
        window screens may also include the installation of items.
    •   Maintaining of all welding equipment to include welding truck welder, high capacity air
        compression and the general cleaning and up keep of the welding shop.
    •   Other duties as assigned.

                                     EDUCATION/EXPERIENCE

High School Diploma or GED required. Three (3) or more years of verifiable work experience in the
welding trade industry.

                                    LICENSES/CERTIFICATIONS

Texas Class "C" driver’s license at the time of placement and must be insurable by the Housing
Authority’s liability and fleet insurance carrier.




                                                                                               Revised7/10/2007
                                       WELDING SUPERVISOR

Department:                   Property Management
Reports To:                   Trades Superintendent
Job Type:
Pay Grade:                    10
Exempt/ Non-Exempt:           Non-Exempt

                                                SUMMARY
Performs supervisory work of considerable difficulty in overseeing the daily operations of manufacturing,
refurbishing and other activities of personnel involved in the skilled work in acetylene, electric arc, mig
welding and the application of trade skills to a wide variety of welding, brazing, and metal cutting jobs on
ferrous and non-ferrous metals. Along with supervisory of the cabinet and window screen departments,
this would include the survey and manufacturer of different cabinetry styles and countertops, and the
survey and manufacturer of heavy-duty window screens, including installation.

                                               JOB DUTIES

     •   Assigns and distributes daily work orders and routine projects to staff. Ensures the quality of all
         finished project.
     •   Reviews work order close outs.
     •   Requisitions for repairs on equipment and tools.
     •   Examines equipment periodically to ensure proper working order.
     •   Conducts equipment inventory.
     •   Ensures staff adherence to policies and procedures regarding accident reporting and safety
         procedures.
     •   Orders adequate amounts of materials needed to fabricate fence panels and security doors.
     •   Provides estimates on materials and time frames of upcoming projects.
     •   Coordinates with Project Managers on fence panel and security door design and scheduled
         delivery dates.
     •   Coordinates with the City of San Antonio for permit application.
     •   Meets with vendors regarding materials and equipment needed and schedule delivery.
     •   Reviews blue prints and shop drawings for material take offs and layout.
     •   Generates various reports. Verifies project account numbers. Submits EPA report on solvents.
     •   Other duties as assigned.


                                      EDUCATION/EXPERIENCE

High School Diploma or GED required. Three (3) or more years of verifiable work experience in the
welding trade to include one (1) year in a supervisory capacity.

                                     LICENSES/CERTIFICATIONS

Texas Class "C" driver’s license at the time of placement and be insurable by the Housing Authority’s
liability and fleet insurance carrier.


                                                                                                 Revised7/10/2007
                               MANAGEMENT RESPONSIBILITES

Supervisor: Supervision is direct or through work leaders or assistants, typically with a subordinate
group of up to ten (10) employees. Estimate personnel needs and assign work to meet completion dates in
accordance with established schedules. Supervise, coordinate and review the work of assigned staff.
Recommend candidates for employment, conduct performance evaluations and salary review for assigned
staff and apply company policies.




                                                                                           Revised7/10/2007