BEN OBEAR
2012 Fell St. • San Francisco, CA 94117
(415) 215-9082 • benobear@gmail.com
benobear.com • linkedin.com/in/benobear
Startup Specialist
Business Operations • Marketing • Business Development
OBJECTIVE
A full-time position at a growing technology startup that utilizes my skills in the areas
of Business Operations, Marketing, and Business Development.
EDUCATION
Cornell University — Bachelor of Science in Business Management, 2007
PROFESSIONAL EXPERIENCE
Global Operations Manager September 2009—present
CloudCrowd, San Francisco, CA
As a member of the Business Operations department and the second employee hired
at CloudCrowd, I gained invaluable experience building the world’s first second
generation crowdsourcing platform and a deep understanding of internet outsourcing.
• Achieved client quality requirements from 70,000 workers of varied skill levels
located in 181 countries
• Shipped more than 120 virtual factories on short deadlines; output included content
development, data extraction, product merchandising, website categorization,
Internet research, and search-relevance judgment
• Wrote more than 100 pages of functional specifications to enhance work quality and
platform capabilities
• Identified inefficient business processes and produced solutions that required
minimal development resources
• Managed customer support team that efficiently answered an average of 183 forum
posts per month
• Developed a long-term fraud prevention strategy; accounted for user experience
Business Development Intern June 2009—September 2009
CloudCrowd, San Francisco, CA
• Cold-called more than 150 prospective clients to identify the types of projects best
suited for second-generation crowdsourcing
• Interfaced with software developers to shorten development cycles by clarifying
specifications and cutting nonessential features
• Managed 99designs.com contest with more than 200 submissions and wrote 13
pages of marketing copy for website
• Produced digital marketing assets with Adobe Photoshop for website slideshow that
illustrated the benefits of crowdsourcing
• Authorized to change task pricing, directly affecting business costs
• Reported bugs using internal ticketing system
Partner October 2007—December 2008
DeskCube Inc., San Francisco, CA
As the cofounder of DeskCube, I worked with developers and designers to build two
social Web 2.0 applications. One was best described as “eBay for CliffsNotes” and the
other was a streaming video news service.
• Managed three overseas developers working on a Web 2.0 social note-sharing
application integrated with Facebook’s API
• Designed a complete user interface, perfecting more than 40 site wireframes and
over 30 pages of requirements
• Wrote a marketing plan involving search engine marketing, social media
optimization, and viral loop incentives
• Collaborated with graphic design firm to create firm logo and branding approach
CORE COMPETENCIES
ü Partnership Identification & Account Management
ü Cold Calling & Lead Generation
ü Salesforce Lead Management & Administration
ü Search Engine Optimization (SEO) Best Practices
ü Writing Marketing Copy
ü Website Wireframe Design & Photoshop Asset Creation
ü Customer Service Management
ü Virtual Assembly Line Design & Troubleshooting
ü HTML & CSS
ü Functional Specification Writing
ü Product Management
ü Business Process Optimization
ü Interfacing With Web Developers
ü Anti-Gaming Systems Design & Fraud Prevention
ü Search Engine Optimization (SEO) Best Practices
ü Website Wireframe Design & Photoshop Asset Creation
ü Interfacing With Web Developers
ü Fraud (Gaming) Identification & Prevention
ü Market Research & Competitive Analysis
ü Customer Service Management
ü Virtual Assembly Line Design & Troubleshooting
ü Product Management
ü HTML & CSS
ü Partnership Identification & Account Management
ü Salesforce Lead Management & Administration
EDUCATION
Cornell University — Bachelor of Science in Business Management, 2007