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Ben Obear's Resume

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					                          BEN OBEAR
                       2012 Fell St. • San Francisco, CA 94117
                       (415) 215-9082 • benobear@gmail.com
                      benobear.com • linkedin.com/in/benobear



                         Startup Specialist
        Business Operations • Marketing • Business Development



OBJECTIVE
A full-time position at a growing technology startup that utilizes my skills in the areas
of Business Operations, Marketing, and Business Development.


EDUCATION
Cornell University — Bachelor of Science in Business Management, 2007

PROFESSIONAL EXPERIENCE
Global Operations Manager                                    September 2009—present
CloudCrowd, San Francisco, CA

As a member of the Business Operations department and the second employee hired
at CloudCrowd, I gained invaluable experience building the world’s first second
generation crowdsourcing platform and a deep understanding of internet outsourcing.

• Achieved client quality requirements from 70,000 workers of varied skill levels
located in 181 countries
• Shipped more than 120 virtual factories on short deadlines; output included content
development, data extraction, product merchandising, website categorization,
Internet research, and search-relevance judgment
• Wrote more than 100 pages of functional specifications to enhance work quality and
platform capabilities
• Identified inefficient business processes and produced solutions that required
minimal development resources
• Managed customer support team that efficiently answered an average of 183 forum
posts per month
• Developed a long-term fraud prevention strategy; accounted for user experience

Business Development Intern                               June 2009—September 2009
CloudCrowd, San Francisco, CA
• Cold-called more than 150 prospective clients to identify the types of projects best
suited for second-generation crowdsourcing
• Interfaced with software developers to shorten development cycles by clarifying
specifications and cutting nonessential features
• Managed 99designs.com contest with more than 200 submissions and wrote 13
pages of marketing copy for website
• Produced digital marketing assets with Adobe Photoshop for website slideshow that
illustrated the benefits of crowdsourcing
• Authorized to change task pricing, directly affecting business costs
• Reported bugs using internal ticketing system

Partner                                                October 2007—December 2008
DeskCube Inc., San Francisco, CA

As the cofounder of DeskCube, I worked with developers and designers to build two
social Web 2.0 applications. One was best described as “eBay for CliffsNotes” and the
other was a streaming video news service.

• Managed three overseas developers working on a Web 2.0 social note-sharing
application integrated with Facebook’s API
• Designed a complete user interface, perfecting more than 40 site wireframes and
over 30 pages of requirements
• Wrote a marketing plan involving search engine marketing, social media
optimization, and viral loop incentives
• Collaborated with graphic design firm to create firm logo and branding approach

CORE COMPETENCIES
   ü Partnership Identification & Account Management
   ü Cold Calling & Lead Generation
   ü Salesforce Lead Management & Administration
   ü Search Engine Optimization (SEO) Best Practices
   ü Writing Marketing Copy
   ü Website Wireframe Design & Photoshop Asset Creation
   ü Customer Service Management
   ü Virtual Assembly Line Design & Troubleshooting
   ü HTML & CSS
   ü Functional Specification Writing
   ü Product Management
   ü Business Process Optimization
   ü Interfacing With Web Developers
   ü Anti-Gaming Systems Design & Fraud Prevention

   ü   Search Engine Optimization (SEO) Best Practices
   ü   Website Wireframe Design & Photoshop Asset Creation
   ü   Interfacing With Web Developers
   ü   Fraud (Gaming) Identification & Prevention
   ü   Market Research & Competitive Analysis
   ü   Customer Service Management
   ü   Virtual Assembly Line Design & Troubleshooting
   ü   Product Management
   ü   HTML & CSS
   ü   Partnership Identification & Account Management
   ü   Salesforce Lead Management & Administration

EDUCATION
Cornell University — Bachelor of Science in Business Management, 2007