Medical Administrative Assistant Career Training

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					                        Healthcare Information Management Series


                 Specialist
                 Medical Front Office Assistant and Administration

Description      This Healthcare Information Management program is designed to empower
                 students with skills and knowledge to increase their workplace competence and
                 advantage. Learning is reinforced throughout the program with many “real
                 world” scenarios (case-studies) and practice test questions. Hands-on,
                 interactive teaching methods provide students with the skills necessary to
                 compliment the Medical Office/Facility’s overall professionalism and efficiency.
                 This also prepares them to sit for the Certified Medical Administrative Assistant
                 (CMAA) Certification exam, enhancing their ability to enter their new career
                 path and providing evidence of the depth of knowledge they have acquired.
                 This really gives the new Medical Administrative Assistant an “edge” in climbing
                 the ladder of success in their new career!

                 Interactively, students will achieve proficiency and certifications in Microsoft
                 Office computer technologies, all policies and procedures necessary for
                 professional tasks in the administrative portion of the office or facility, Medical
                 Terminology, Anatomy and Basic Well Body Physiology and the Automated
                 Medical Office – the Financial Office of a Medical Facility.

                 Having industry certification training in hand, graduates of this comprehensive
                 program possess the knowledge and skills necessary to obtain employment in
                 any number of administrative positions in the Healthcare Information
                 Management industry. Potential occupations include administrative medical
                 assistant, admitting clerk at hospitals, insurance verification/eligibility clerk,
                 medical data entry clerk, medical insurance company claims personnel, law
                 offices dealing with personal injury or workers compensation claims,
                 appointment scheduler, hospital unit secretary.

Prerequisites    None

Program Length   21 weeks, 352 Hours

Courses          HI1011    Medical Office Procedures and Administration
                 HI1013    Computers and Office Applications: MOS Certification Series
                 HI1014    Anatomy, Physiology & Medical Terminology
                 HI1012    Automated Medical Office
                 HI2014    Professional and Career Development




                                                                     NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                              1                               Healthcare Information Management - Specialist
                                                                                                        Updated: April, 2005
                          Healthcare Information Management Series


Course Schedule

                       New Horizons Computer Learning Centers
                      Health Care Information Management Series
                                            Specialist
                                    (21 weeks to complete)


                                          MOS
                                       Certification
                                     from Microsoft


             CMAA
          Certification
           from NHA




                                                            Anatomy and
           Medical Office         Computers and Office
                                                           Physiology with        Automated Medical
          Procedures and           Applications: Word,
                                                              Medical                  Office
           Administration          Excel and Outlook
                                                            Terminology

             4 weeks                    4 weeks               8 Weeks                      4 weeks

            Online LIVE                                     Online LIVE                Online LIVE
                                      Instructor Led
                 &                                               &                          &
                                       at the Center
           Mentored Lab                                    Mentored Lab               Mentored Lab
                  Professional and Career Development (one additional week of study)
                                           Online ANYTIME




                                                                             NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                                  2                                   Healthcare Information Management - Specialist
                                                                                                                Updated: April, 2005
                  Healthcare Information Management Series


Objectives   As the student combines industry certifications with the skills learned in the
             professional development series he/ she is able to perform:

              Identify the administrative roles and understand the various concepts and
               skills necessary, to function in the medical environment.

              Demonstrate an understanding of medical terminology, basic anatomy and
               physiology, medical ethics and legal aspects, and privacy and security
               issues.

              Demonstrate competency and the application of administrative skills and
               procedures needed for the medical administrative assistant to function in a
               health care setting.

                Demonstrate proficiency and application of various computer applications
                 related to health care, including word processing, excel, time and contact
                 management and presentation software, computerized medical office
                 management.

                Demonstrate the necessary level of professionalism, responsibility,
                 flexibility, organization, and skill in human relations and customer service to
                 enter the health care field.

                Be able to prepare a resume, a cover letter, prepare for job interviews.




                                                                 NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                          3                               Healthcare Information Management - Specialist
                                                                                                    Updated: April, 2005
                      Healthcare Information Management Series


HI1011            Medical Office Procedures and Administration

Delivery Method   Online Live plus MLAB

Duration          4 weeks, 64 hours

Overview          This course prepares students for the skills medical administrative assistants
                  need to know. The course integrates all the front-office topics and skills
                  required. It also covers relevant material dealing with medical office
                  procedures for intake and management of patients in a clinical setting,
                  processing of all necessary and confidential information relating to the
                  patient’s demographics and their medical information file, law and ethics in
                  the medical office, accuracy of source documents, bookkeeping and banking
                  practices in the medical office.

                  The course prepares the student to sit for the Certified Medical Administrative
                  Assistant (CMAA) test provided by the National Healthcareer Association
                  (NHA).

                  Course topics include:

                     The Healthcare Industry and Professions
                     Professional Behavior in the Workplace
                     Interpersonal Skills and Human Behavior
                     Medicine, Law and Ethics
                     Telephone Techniques
                     Scheduling Appointments
                     Patient Reception and Processing
                     Written Communications and Mail Processing
                     Medical Records Management
                     Professional Fees and Ledger Management
                     The Health Insurance Claim Form and Third Party Reimbursement
                     Banking Services and Procedures
                     Introduction to Managing the Medical Practice
                     Health Information Management
                     Career Development

Prerequisites     None




                                                                   NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                            4                               Healthcare Information Management - Specialist
                                                                                                      Updated: April, 2005
                     Healthcare Information Management Series


HI1013            Computers and Office Applications: MOS Certification Series

Delivery Method   Classroom Learning

Duration          4 weeks, 64 hours

Overview          This course prepares students for the MOS (Microsoft Office Specialist)
                  Specialist Certification test objectives. The Microsoft Office Specialist
                  designation distinguishes office users from their peers as truly
                  knowledgeable in using Office products. It can also make them more
                  competitive in a tight job market. It is a program focused on the essential
                  skills needed to successfully apply the Microsoft Word, Excel, and Outlook
                  software products in everyday situations.

                  Course topics include:

                  Word Level 1 and II
                   Creating a document, Editing and formatting text and paragraphs
                   Adding tables and managing the data
                   Setting page displays and printing
                   Creating templates and newsletters and Sending form letters
                   Creating a Web page
                   Managing document changes.

                  Excel Level I and II
                   Creating, editing and formatting worksheets
                   Printing basic worksheets and charts
                   Creating templates
                   Sorting, Filtering, Analyzing, Importing and Exporting data
                   Working with advanced formulas
                   Collaborating on the Web

                  Outlook Level I
                   Sending and receiving mail messages
                   Using a calendar to schedule appointments
                   Coordinating business meetings with multiple participants
                   Customizing messages
                   Organizing the mailbox and Saving and archiving mail
                   Sharing Outlook data


Prerequisites     None




                                                                  NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                            5                              Healthcare Information Management - Specialist
                                                                                                     Updated: April, 2005
                      Healthcare Information Management Series


HI1014            Anatomy, Physiology & Medical Terminology

Delivery Method   Online LIVE plus MLAB

Duration          8 weeks, 128 hours

Overview          This course prepares students with an understanding of the structure and
                  function of the human body and the language of medical terminology. The
                  meanings of these terms are described in the context of how the body works
                  in health and disease. The complexity of the medical language is simplified to
                  facilitate the students understanding, use, and appropriate context
                  applications. Further, students learn to pronounce, spell, define, analyze,
                  and discuss medical terminology related to disease, diagnosis, and
                  treatment. Medical abbreviations are also included.

                  Course topics include:

                     Basic Word Structure
                     Terms Pertaining to the Body, suffixes and prefixes
                     Various planes of the body and terms associated with same
                     All Body Systems (Anatomy and Physiology in the Well Body)
                      o Digestive
                      o Urinary
                      o Reproductive, male/female
                      o Neurological
                      o Respiratory
                      o Cardiovascular
                      o Hemic and Lymphatic
                      o Immune and Endocrine
                      o Musculoskeletal
                      o Senses (Ear, Eyes)
                      o Integumentary

Prerequisites     None




                                                                  NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                            6                              Healthcare Information Management - Specialist
                                                                                                     Updated: April, 2005
                      Healthcare Information Management Series


HI1012            Automated Medical Office

Delivery Method   Online Live plus MLAB

Duration          4 weeks, 64 hours

Overview          This course introduces students to the Automated Medical Office, the means
                  by which all patient demographics and financial information is entered and
                  managed through final payment.

                  Course topics include:

                     Computer Use in the Medical Office
                     Computerized Appointment Scheduling
                     Review of Basic Concepts of Medical Billing and Coding as it relates to
                      Billing
                     Account Procedures in the Medical Office
                     Building the Patient File – Patient Demographics
                     Posting Charges, Payments and Adjustments
                     Editing Previous Entries
                     Claim Form Completion and Printing
                     Account Aging
                     Practice Management and A/R Report Generation

Prerequisites     None




                                                                 NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                           7                              Healthcare Information Management - Specialist
                                                                                                    Updated: April, 2005
                      Healthcare Information Management Series


HI2014            Professional and Career Development

Delivery Method   Online ANYTIME

Duration          32 hours

Overview          The Professional and Career Development collection of courses has been
                  designed to develop and enhance the students’ skills and attributes thereby
                  optimizing his/her chance of succeeding in the workplace. Courses include
                  modules in communication, business etiquette, problem-solving and critical
                  thinking, time- management, interviewing skills, career development and
                  customer-service.

                  Course topics include:

                     Interpersonal Communication
                     Business Etiquette
                     Problem Solving
                     Critical Thinking
                     Time Management
                     Interviewing Skills
                     Career Development
                     Customer Service

                  While enrolled in the program of study, students have access to a library of
                  40 additional online “business skills” topics covering a wide range of subjects
                  from management to finance to human resources.

Prerequisites     None




                                                                   NEW HORIZONS COMPUTER LEARNING CENTERS, INC.
                                            8                               Healthcare Information Management - Specialist
                                                                                                      Updated: April, 2005

				
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