Vice President Sales and Marketing in Cincinnati Resume Timothy Dunn

							                                             TIMOTHY A. DUNN
                                          Union, KY 41091 • (859) 630-0328
                     timothyadunn@earthlink.net & http://www.linkedin.com/in/timothyadunn


Results-oriented Sales Management Executive with extensive experience leading profit-generating operations. Offers
experience in strategic operations planning, innovative team development, and has a superior understanding of clients needs.
Ability to create and maintain effective business plans to increase profitability. Self-motivated and dynamic management
professional with diverse credentials which combine solid and tactical leadership expertise with a strong business
background, an ability to work collaboratively, and a commitment to achieving corporate goals. Motivational management
style with a proven history of building, guiding and retaining high-performance teams to develop and implement strategies
for accelerated growth. Strong product development and roll-out history.
    • Leadership/Motivation/Teamwork      • Company/Operations Development           • Creates Compensation Plans
    • Sales Training and Development      • Communication/Customer Relations         • Portfolio Enhancement
    • Client and Employee Retention       • Product Development & Implementation     • Computer Program Knowledge

                                             PROFESSIONAL EXPERIENCE
VICE PRESIDENT – DIRECT SALES & OPERATION, UP Solution (United Merchant Services), 2009-2010
A point-of-sale Hardware Manufacturer supported by a merchant acquiring company with 16+ years of experience
    • Expanded showrooms in the American and Asian markets; identified and showcased the UP brand
    • Increased brand presence in the existing Korean showrooms and developed the Latino and Caucasian
      merchant market base; successfully obtained a greater market share
    • Successfully established corporate brand presence; created business opportunities though the social
      media market initiative utilizing Web 3.0 technologies

VICE PRESIDENT – SALES AND MARKETING, www.myARCworld.com, New Braunfels, TX, 2008-2009
A business services company, featuring 23 products and services commonly used by retailers of all sizes. Products &
services include graphic & print design service, promotional products, credit card processing, e-commerce, and more
     • Hired, trained, managed, and motivated 29 sales representatives; ensured production & development
     • Oversaw and managed the development of a multiplatform interface with 7 credit card platforms,
       13 backend settlement solutions, and 6 settlement banks
     • Created a 633-page training manual, field pitch book, & ISO compensation plan with Salary Employee
       Compensation Plan; developed a complete ISO knowledge base and training center online
     • Provided guidance for an elaborate backend order system which interfaced with thousands of products
       and services and allowed all sales employees to provide quotes, print invoices, and systemize pricing
     • Wrote and implemented processes and systems for Automated Production of Goods and Services
     • Key contributor to the development of the charitable arm of myARCworld – www.colormycause.com

NATIONAL DIRECTOR – FIELD SALES, United Bank Card, Hampton, New Jersey, 2006-2008
A merchant services sales organization, serving over 100,000 merchants & processed $9 billion dollars annually
   • Developed the Outside Sales Division from 14 sales representatives producing 25 deals monthly to 85
     sales representatives producing 650 sales monthly with an average profitability of 38.2 basis points over
     margin; created the United Bank Card (UBC) direct sales compensation plan

CORPORATE ISO, Direct Sales & Bank DIRECTOR, First Data Corporation & Concord EFS, Atlanta, Georgia,
1995-2006 - Provider of electronic commerce & payment solutions for merchants, financial institutions, & card issuers
globally
    • Hired and trained over 460 account executives and successfully retained 243 at or above quota
    • Recognized and awarded for exemplary service and sales achievements at every level possible
    • Added over 300 agent banks and personally sold accounts to over 10,000 merchants
                            EDUCATION, TRAINING & CERTIFICATIONS
• SIX SIGMA BLACK BELT TRAINING, Sandler Sales Institute, Lifetime Black Belt Sandler Training
       • Advanced Sales Training and Accomplishment: Sales Management, Corporate Sales Management,
         Sales Training, Sales Staff Development, Profit Retention (2001 to 2005)
• ASSOCIATE OF SCIENCE: ELECTRICAL ENGINEERING, USMC Communications & Electronics, 1988
 BUSINESS NETWORKING INTERNATIONAL • Key Note Luncheon Speaker for Various Organizations