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The Wright Childcare & Learning Center Handbook Created By: Brianne Wright INTRODUCTION Welcome to The Wright Childcare. I am a licensed, ICCP childcare provider with years of experience. I have attended CPR and first aid training and have had a current background check. I have a CDA (Child Development Associate) and I am currently working towards an Associates Degree in Early Childhood Education. I am part of Idaho STARS QRIS (Quality Rating & Improvement System) and am currently working on getting a star rating. My facility has had health and fire inspections and also an environmental safety assessment. I also have two children of my own. I decided to become a childcare provider because I love children and I wanted a job that allows me to stay at home with my children, Cheyenne and Denten. I have created this handbook to try and eliminate any misunderstandings. It’s hard to remember to tell every parent every rule and every procedure when we first meet. I have tried to cover everything I can think of from my childcare philosophies, business policies and expectations. Please read the handbook carefully, and feel free to discuss with me any questions or concerns you may have. OBJECTIVES I want your child to feel like this is their 2nd home. I want them to feel safe and comfortable here. Our program is centered around Christian principles. The toddler/preschool age is a vital time for your child, when their foundation for learning and moral training is laid. Your child will enjoy laughing, singing, creating art and more while learning basic preschool skills with a Christian emphasis. I will provide them with lots of love. I hope to teach the children to respect themselves and others. I believe all children should have a safe and happy environment. I don’t allow hitting, biting, or name calling at any time. Children will be encouraged through positive reinforcement to be nice to their friends. I will encourage children to treat their friends and my home with respect. Children will learn Christian songs, prayers and stories. At the end of the day you will probably walk in on little messes. I will try to keep things picked up but the care of the children comes first then the chores. I will try and encourage the kids to keep the toys picked up when they are done playing, cleaning up after ourselves is a classroom rule. Please send you child play clothes so they can play without worrying about getting messy. COMMUNICATION I hope we can have open communications between the two of us. If you have a problem I hope you can come to me first. Please don’t wait until you are to angry to say something and instead decide to remove your child from my care. Let’s talk first. If we have problems I hope we can communicate and work through them. Any questions that you have for the concern of your child or my home is always welcome. If you have any questions or concerns about your child’s day please call me so we can talk. If you have issues you can not discuss in front of the children please call me so we can discuss it over the phone or we can schedule a meeting after for after hours. OUR COMMITMENT TO CHILDREN AND FAMILIES ☺ Our facility is committed to serving children with disabilities. We will do our best to make any reasonable accommodations to better the care provided, such as children with disabilities will be served in their family’s primary language. ☺ Children will have their development screened within 90 days of enrollment. The tool that will be used for screening will be the ASQ-3. ☺ Each child will have a folder to keep documentation tracking their developmental growth, strengths and challenges. Upon enrollment parents will discuss with the teacher three goals they would like to have their child work on, and the steps needed to meet these goals. Every 6 months parent teacher conferences will be scheduled to discuss their child’s development and strengths and challenges. We will evaluate past goals and determine whether they have been met and decide to continue working or create new goals and goal plans. Referrals for outside support, if needed, will be available and will be tracked in child’s folder. ☺ Quarterly parent meetings will be held (childcare will be provided) to provide parents with family and children resources, information on child development and support in other issues of family life. ☺ There are a few social events held throughout the year for families to socialize and mingle with providers and other families enrolled into our program. We hold an Open House in the fall, a Holiday party in the winter, a Spring Fling, and a Summer BBQ each year. ENROLLMENT POLICY The forms listed below must be filled out before your child can start. Some of these forms will be updated yearly. * Child’s Record * Activity Form * Health History * Medical Emergency Statement * Parents Information * Transportation Form * Sunscreen Form * Immunization Release Form * Copy of Immunization Records or opt-out forms If you need any help filling out these forms, please feel free to ask me. TRIAL PERIOD Your child’s happiness is important to all of us. It is, therefore, agreed that the first month (28 calendar days) of your child’s enrollment in my home daycare will be considered the trial period. At the end of this trial period if everything is going fine I will assume that your child is going to continue his care in my home. If things are not working out for either party, then before the 28 days are up we need to discuss what is to be done next. If care continues after the trial period (first 28 days) then your child is automatically enrolled after this date. If you decide to remove your child then I will need to have a two week notice. DAYCARE HOURS The Wright Childcare is open for scheduling between 6 AM and 6 PM Monday thru Friday, unless prior arrangements have been made. (Ex: arrangements may possible be made for an earlier drop off if child(ren) go back to bed after arrival.) Please make sure your child is picked up by they scheduled departure time or a late fee will be charged. My daycare does maintain an open door policy for you to stop in and check on your child at anytime. Open door policy means that you may stop by at anytime, it doesn’t necessarily mean that the door will not be locked. The door may be locked as a safety precaution. If you decide to stop by please remember that we may be outside or on a walk so we may not be available when you come by. You may want to call on your way to make sure we are here. We try to do daily outings and play outside during nice weather. Please try to refrain coming at nap time. This is the time of day I try to keep the house quiet and visitors will only interrupt the sleeping children. As I am sure you are aware most children will act up when company is around. So please remember that during your visit. HOLIDAYS/VACATION The following is a list of the Paid Holidays that I will be taking each year. Memorial Day Labor Day Thanksgiving Day Christmas Day New Year’s Day As most of you get paid vacation at your job, I also am taking just a few days throughout the year. If your child’s regular schedule for daycare and/or preschool falls on one of these days you are still required to pay for that day. All other holidays you are not. There are a few holidays that I will be closed but at no cost to you, Christmas Eve, July 4th, and the day after Thanksgiving. We also usually take a week vacation some time throughout the year. You will be notified in enough time to make prior arrangements. If there are any other days I will need to be closed I will give notice. I can try to see if I can work out alternative childcare services if needed. RATES & PAYMENT Childcare $ 15 DAILY $ 300 MONTHLY FLAT RATE (does not include after hours charges) $ 25 Enrollment Fee $ 2.50 Extra per child for after hours charges $ 5.00 Late Charge per child Preschool $ 10 DAILY $ 80 MONTHLY FLAT RATE $ 20 Monthly Supply Fee for 2 year old introductory period If at anytime I decide to change my rates, you will receive a 30 day notice. At that time I hope you will choose to continue your enrollment in my daycare or you can give me a week notice to withdraw your child. All payments must be paid in advance of care provided. Those waiting to hear from ICCP must pay in full the daycare charges. Upon receiving payments from ICCP, parents will be reimbursed less their co-pay. YOUR CHILD’S WEEKLY SCHEDULE & LATE PICK-UP POLICIES You will provide me with your child’s schedule for the following week by 8:00pm on Saturday. On this schedule there will be a drop off time and a pick-up time for every day your child will be attending. Late fees of $5.00 will be assessed for each child if dropped off 15 minutes or more before scheduled or picked up 15 minutes past scheduled. If you are running late, give me a call and your late fees may be waived, just so long as it doesn’t become a reoccurring problem. I respect your time please respect mine. If pick-up becomes a big problem termination of services may result. Late arrival does not justify late pick-up. CHANGING YOUR CHILD’S SCHEDULE If your child is attending part time and you would like to add a day that is fine, so long as there is availability. You may pay for that day when you drop them off. If schedule changes are made after Saturday (including sick days) you will be responsible for full payment of the scheduled days. Each family will be given 2 sick days per month, please see SICK/ABSENT for more details. LATE PAYMENT Payment is due each week for the following week on the first day of the week your child is in attendance. You will get a two day grace period after that your child will not be allowed to return until the late charges are paid. If you are more than 2 days past the grace period there will be a $10 late charge added to your bill. If you become 30 days delinquent I may report it to the credit agencies and turn you into collections. You will be responsible for paying any and all fees occurred while try to collect this debt. Please keep in mind that this is part of my family’s income . . I depend on this money and expect to be paid on time. SICK/ABSENT Parents are asked to call me at 466-4757 if there child is going to be dropped off later or earlier than their scheduled drop off time. If your child is not coming to daycare because they are ill or going to visit grandparents, etc… PLEASE CALL ME! ASAP ☺ I know illness cannot be predicted, therefore you are allowed 2 sick days per month, per family, in which you are not required to pay regardless of insufficient notice. These sick days do not roll over to the next month and are specifically to be used for sick days, NOT for any other reason. You will be required to pay for any sick days exceeding the sick day allotment and for any other non attended days. You are still responsible for the amount shown on your invoice for that week and any sick days or any other credited will be reflected on your following week’s invoice. ARRIVAL AND DEPARTURE All children must be signed in and out of daycare every time they visit. If they arrive from school, I (Brianne) will sign them in for you. Only those on your authorized pick-up form may be allowed to pick up children. You may add to or take away from this list at any time. The first time a person from the list picks the children up they must show some form of picture ID. You should hold your child’s hand upon entering and leaving my house. Please do not let your child run wild in my driveway. Please do not let your child run out to the car when you are leaving. There could be a car coming into the driveway and they may not be able to see your child. I prefer that there be no pick-ups or drop-offs during nap/quiet time (1:00pm-3:00pm), but if is unavoidable be as quiet and brief as possible. Children who arrive during nap/quiet time will be expected to remain quiet (they may sit and read/look at books quietly) until everyone is awake, so that other will not be disturbed from their naps. EARLY OR LATE ARRIVAL OR DEPARTURE If you are going to drop your child off early or late please call me and let me know. I have children arriving at all different times so I plan my mornings according to these arrival times. I have chores, bathing of my children and such that I coordinate and I don’t want to be in the bathroom or dressing children in the bedroom and not hear when you arrive. If you are going to pick up your child earlier or later than usual please call me. Or you can let me know in the morning or the night before if possible. We sometimes go out for walks or go to the park so please make sure we are aware of the early departure or we may not be around. If you do come early and we are gone you will be able to reach me on my cell 779-6564. I always have it with me if I am not at home. We are usually here at nap time but sometimes we will take an early walk and have a later nap time, so just call ahead to be sure. If we are out close to pick-up times I will leave a note on the door with our location or a time we will be back if we are on a walk. PICK UP TIME Children will need to be signed out of daycare after every visit. I can’t allow any child to leave with anyone except the people on your child’s pick up authorization form. Unless you contact me or tell me in the morning that someone else is going to be picking up your child. They will have to reach you on the phone and then give the phone to me so I can confirm and if you can’t be reached they will not be able to remove the child. Which means until you pick up your child you will have to pay any late fees accrued. If you are going have someone else pick up your child please let me know that morning or give me a call. The first time someone new comes to pick up children they must show picture ID. If you do not show up, call, and I can’t reach you at your child’s pick up time, I will begin to call people on your pick-up list to come and get your child(ren). I will give you 20 min. before I begin to call. CUSTODY Unless you give me court papers stating that you have been granted temporary or permanent custody I have no legal authority to tell either parent that he/she can not pick up their child. Unless of course you have court papers showing me otherwise. I will need a photocopy of the court order with the court’s signature. Please make sure I have these papers in your child’s file. LEAVE OF ABSENCE If you need to take your child out for illness, vacation time, maternity leave, etc you will need to let me know if it is going to be more than 2 weeks. If your child will not be attending for more than 2 weeks you will be required to pay 1/3 his/her normal rate to hold his/her spot. If I do not receive his/her payment or have not heard from you that the money is coming I could give his here spot away to another child. SUPPLIES (Please make sure I have the items listed below) Toddlers and Preschoolers: Diapers, pull-ups, wipes, blanket and pillow (optional), and a complete change of clothes (as they get soiled I will leave them in a plastic bag in your diaper bag to be cleaned at home). DONATIONS If you have any of the items below and would like to donate them to us it would be greatly appreciated. * paper of any kind, brown, white, colored, waxed, foil, etc. * crayons, markers, play dough, or any misc. art supplies * Unused Diapers your child has outgrown, SUNSCREEN *Old shirts, pants, snow pants, mittens, coats, hats, socks, etc. (Sizes newborn to size 6) TOYS I prefer that children DO NOT bring toys from home (with the exception of infants) as this usually cause fights over the toy. Most children who bring toys in from home will not share their toys with the other children and the other children want to play with the new (new to them) toy. Unless it is something that can be shared with the entire group ( i.e. books, videos, etc.) Little ones have a difficult time sharing the toys that are here with others, and it is even harder to with their own special toys. If toys are brought please be aware that they may get lost in the other toys or put away in the toy box by mistake. If we are unable to locate the toy at pick-up time I will set it aside when if I come across it but I do not have time to empty the toy box every other day to locate missing toys they were not supposed to be brought in the first place. If your child has a favorite nap time toy or lovie, please bring it and I will let them have it at nap time. I am not responsible for any loss or breakage of personal items. Any article of clothing should be labeled with your child’s name. POTTY TRAINING Let me know when you have begun to potty train your child. I will only potty train your child if you are actively potty training at home after you have introduced the idea to your child for at least a week . I will only use the pull-ups supplies by the parent until your child is down to less than 1 accident a day. Please keep in mind that the activity level here can distract you child from using the potty and they will do a much better job getting the idea down at home. It can take quite awhile for a child to get trained in daycare. Send your child ONLY in easy to remove clothing while potty training. If your child comes in hard to remove clothing such as overalls I will not potty train them that day. I will try and have the children go potty every 30-60 minutes and I do not want to be fighting buttons and straps all day. I require at least 3 sets of clothing including socks during potty training you can leave the extra sets here so you don’t have to pack them around in your diaper bag. I do not launder the soiled clothing I will place them in a plastic bag in your child’s diaper bag to be cleaned at home and returned or replace with a different set. Different methods of potty training such as no diapers and no pants so they can learn when they are going are to be done at home and I will not do them during daycare. TELEVISION Monday thru Friday the TV is on a little during the morning when children are arriving, while I am preparing meals, and towards the end of the day during pick-up times. I only allow PBS and Disney for the children to watch. Unless your child has an appropriate video they would like to share during these times. If it is a rainy day we may have the TV on a little more if we watch an afternoon movie all together instead of playing outside. DAILY SCHEDULE I try to plan a daily schedule. It lets the children know what to expect from day to day. I will try to follow or routine to the best of my ability. Every day will consist of meals, snacks, free play, activities, outside time(weather permitting), and quiet time. Monday, Wednesday, and Fridays will consist of mostly free play and spontaneous activities. These days I will mainly follow the children’s lead. They may be tired from a busy weekend or tired from a busy week I have found that these days are the most difficult for children. Tuesday and Thursday, we will have Preschool. PRESCHOOL Our preschool schedule will be 9:30am - 12:45pm. Children that are just attending preschool and not childcare must be picked up promptly at 12:45 so the rest of the children can prepare for quiet time. We follow a Christian based curriculum and children will learn basic preschool skills along with Christian children’s songs, Psalms, and stories. We will have: circle activities, such as days of the week, weather, etc; story time, letter & number of the week activities, and learning centers. All activities will be designed to modify to make them age appropriate for each participant. We will have four learning centers: Literacy, Mathematics, Science/Social Studies, and Art/Music. The children will be divided into small 2-3 child groups. The groups of children will be made of varied ages and stages of development in each. The will get ten minutes to explore the center, then clean-up and change centers. Snack will provide a break from centers. It will go 2 centers & clean-up, snack, then 2 centers & clean-up. Examples of centers: Literacy: chalk board activities, listening to books on tape… Mathematics: number rods, sorting, pattern cards, eye droppers, counting… Science/Social Studies: experiments, magnets, specimen viewers, magnifying glasses, learning about our community activities… Art/Music: painting, play dough, drawing, musical instruments, listening to music from song bank on headphones. On nice days some or all of our centers will be moved outdoors. Introductory Period The Introductory period into preschool is designed for 2 year olds who are just learning how to participate in preschool. During this period they will observe and participate at will, until they are fully able to completely take part. This transition may last a month or two, or maybe longer depending on the child. The teacher and parent will decide when the child is ready to actively participate in the Preschool program fully. Until then, during the introductory period, the preschool fees will be waived and just a monthly supply fee will be required. MEALS All meals will be provided. We are part of the USDA food program through Nutrition Works. If you like you may choose to opt your child out of the program. There will be a posted menu available for parents to look at on the refrigerator. Breakfast will include: Milk, 1 Fruit or Vegetable, and Bread/Alternative. Snacks will be 2 of the following 4: Milk, Fruit, Vegetable, Meat/Alternative, and Bread/Alternative. Lunch/Dinner will include: Milk, 2 Fruits and/or Vegetables, Meat/Alternative, and Bread/Alternative. All requests or suggestions are welcomed. If your child is allergic or really does not like and will not eat a certain food those particular items will not be served on days they will be attending. Meals will consist of breakfast, morning snack, lunch, and afternoon snack and dinner if after hours care is provided. Children who arrive after meal times should be fed before they arrive. If your child has several or severe allergies or requires a special diet, then you will need to provide what your child is going to eat for the day. I never force a child to eat what is on his/her plate but they will not be given anything else until the next meal time. I will remind them of this when they are eating. MEAL TIMES: Breakfast 7:30-8:30, AM Snack 10:00, Lunch 12:00-1:00, PM Snack 3:00 QUIET / NAP TIME All children will have a rest period from 1:00-3:00 every day. No child is forced to sleep, however they must remain quiet. The toddles are placed away from the older children and put into playpens or cots so they can nap. The older children that do not nap are usually in another room with books to read or with workbooks or coloring books. Depending on the number of toddlers that must nap I have the older children may be able to watch a cartoon or PBS if I have an empty room with a TV available. They must remain in their designated area during quiet time. Those who wake early will participate in quiet activity until rest time is over. I prefer no drop offs during quiet time. Children do not like to be put right to bed when they arrive and may cry loudly and wake the other sleeping children. Please try not to schedule pick-ups or visits during this time to lessen the disturbance to the resting children. If pick-up cannot be avoided during this time please make pick up quick and quiet and please DO NOT ring the door bell. Without a rest time children are going to be angry and tired. They will be falling asleep on the drive home and then wanting to stay up late at night from their short cat nap. Nap time is my only opportunity to take a break, clean up after lunch, and do light paper work. OUTDOOR PLAY Part of every day will be spent outside except in really bad weather or if there are children with colds, that prevent them from going outside. We may go for walks around town, to the post office, library or park. The children should be dressed appropriately to stay warm and enjoy being outside. Your child will need to have a jacket or coat, hat, mittens according to the season. If your child isn’t feeling well enough to play outside then you need to let me know so I can re-arrange our activities. ILLNESS Sick children will not be accepted into daycare. If a child was sent home sick on Wednesday because they were ill they will not be able to return for 24 hours. So please do not bring your child back before Friday or they will not be permitted to stay. Under no circumstances will parents be allowed to bring a sick child to my home. Sick children need additional care that I can’t provide. Not only that, they want to be at home (in their own bed) when not feeling well. They want the comfort of their own “Mommy”. Plus all the other children and then their family’s become exposed to your child’s germs. Bottom line, keep sick children at home. The following illness policies will be strictly enforced, for health, well being and safety of all concerned. Examples of associated symptoms include, but are not limited to: 1. Fever (100 F. higher)-Child needs to be fever free for 24 hours 2. Nausea or vomiting 3. Diarrhea: runny or watery stools, or 2 or more looser stools within 4 hours 4. Sore throat, loss of voice, hacking or continuous coughing, runny nose with colored discharge 5. Runny and/or crusty eyes: watery, matted and/or red/pink eyes are not acceptable in childcare. 6. Unexplained rash 7. Excessive crankiness: Child is irritable, excessive whining or crying, wants constantly held, or requires more attention than I can provide 8. Lice (may not return child until no more nits are spotted at least 72 hour or longer) 9. Communicable diseases (chicken pox, rosella, conjunctivitis, mumps, measles, influenza, etc) This benefits your child and the other children. Your help at keeping your sick child home is appreciated. Parents of a child with a diagnosed contagious condition (measles, head lice, pink eye, mumps, chicken pox, etc.) are asked to notify me as soon as possible so that I can alert parents to watch for symptoms in their own children. Please note: This sickness policy applies to my family and I as well. If I am sick or any of my family members I will be unable to provide daycare during that period of time. MEDICATION If your child is on prescription medication and it needs to be taken while he/she is at daycare, the medicine must be in the original container and labeled with the child’s name, doctor ‘s name , name of medication, dosage, and when to be taken. If medication is to be taken only twice a day, i.e. morning and night, then it is to be taken at home. A medication form will need to be filled out so make sure you have a few spare minutes in the morning or take home the form the night before if possible. I will not administer medication until it has been given by the parent/guardian at least for 24 hours. If a child is going to have an allergic reaction to the medication it should happen in those first 24 hours sometimes up to 48 hours. But if they are still fine after 24 hours I will feel better about them coming to my home. If your child refuses to take medication from me I will not force them to take it. You will need to come by to give your child the medication or send someone else over. Please do not bring non-prescription medicine to me in baggies. It is so easy to forget later what it is or who it belongs to. Please label all medicines. Do not leave medicine in diaper bags. Please make sure all medicine is handed to me for safe storage. Thank-you. INJURIES No matter how much we watch and how careful we are accidents are going to happen occasionally. Minor cuts and bruises suffered while at daycare will receive proper care-- they will be washed with soap and warm water and properly bandaged. If a serious accident should occur you will be contacted for instructions; unless this would endanger your child’s life. In that case I will take the necessary steps and call the hospital, doctor, ambulance, poison control, etc. All injuries need to be documented. You will be asked to sign an injury report. FIRE In the event of a fire, we would evacuate the house immediately and gather together outside in the fenced yard. This will be practiced at least once every other month (usually more) so the children know what to do. TERMINATION OF SERVICES I may terminate care if the terms of my daycare contract and my daycare policies are not followed. Some examples are below (but not limited to): * Forms not filled out *Constantly late *Child not adjusting to daycare (crying a lot, biting, hitting). These issues will be addressed and efforts will be made to remedy the situation before termination is decided. * Childcare not paid on time. WITHDRAW After the trial period, if for some reason you decide to stop bringing your child to my daycare a two week written notice is required. This will allow me time to advertise to find a child to fill your child’s spot. Payment is due for the two week notice period whether or not your child is in attendance. GUIDANCE I like to see happy and active children in my home. Occasionally I run into problems. When problems with disciple start I will try to guide your child in the right direction; through positive reinforcement. Children wouldn’t be normal if they didn’t have their ups and downs. Especially toddlers, who are not old enough to communicate, sometimes have a hard time with their emotions. Sometimes they hit or throw toys, etc. I will be trying to teach children with a positive approach on how to get along with their friends. Such as: Child is running inside.-I would say “Please Walk Ryan” “Thank-you” Child is standing on a chair- I would say “Sally can you please sit on the chair” “Thank- you” I try to point out what they should be doing . Please walk, please use your inside voice, etc. Redirection - Sometimes it will be necessary for me to try and redirect one child away from another child if they just cannot get along. Such as get one of them interested in something else away from the other for awhile. This usually works out great. A little time apart and they forget what they we fighting about and have time to move past it. Time Out - If redirection does not work than I may move to a time out but only for children 20 months and older. They will be removed from the group and told to stand in the corner or lay down in their playpen or nap area for awhile until they can behave. I want to try and teach them to think about what they were doing and what they can do instead or how they can change their behavior. Time-out is usually only a minute per every year of their age or sometimes if they are being put in time out over and over again it may be a little longer until they decide they are going to behave nicely. Removal of Privilege - If children are throwing sand or trying to run over another child with a toy carriage. Then I will immediately remove the problem, such as the carriage will be put up and the child throwing sand will be removed from the sand box for awhile. Usually I will separate them from the problem for about 5 minutes this usually works. They cannot touch the doll carriage for 5 minutes while the other children can or they can no longer go in the sand box. I will remind them after 5 minutes that if they don’t throw sand and can be nice they can return to the sand box but if they misbehave they will be asked to leave again. If your child is chronically misbehaving than you will be notified. Between us maybe we can come up with a way of handling this behavior. The type of behavior I’m talking about is biting, use of bad words, chronic hitting, etc. Together we will try and find a solution. If the solutions are not working then you will be called to remove your child if his/her behavior prevents me from being able to provide quality care for the other children. If the problem continues I will have no choice but to terminate care, for the safety and well being of all. SUSPECTED CHILD ABUSE The State of Idaho requires that all members of a daycare be one the look out for, and report to the State, any and all cases of child abuse. I am therefore obligated to report to the State any suspected cases of child abuse and/or neglect. RECORDS AND FORMS I need to have all forms signed on or before the first day of care. Please give me a photo copy of your child(ren) immunization records. Forms will need to be updated yearly. If there are any questions or concerns about the policies stated in this handbook please contact me and resolve any issues before child care begins. Thank-you.
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