HR Operations Manager Resume Sample by mplett


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									                                               J ESSE K ENDALL
                         123 Elm Street | Williston, ND 58801 | 701.555.5555 |

                                  HUMAN RESOURCES OPERATIONS MANAGER
          Human Resource Compliance | Performance Management | Human Capital Systems Oversight
Highly articulate, focused, and dedicated human resource leader with a record of achievement serving in education,
government, and corporate positions. Expertise in conducting human resource planning, policy development and
implementation, and performance management systems. Serve as a collaborative business partner to align organizational
goals and facilitate productive and proactive programs that fuel high-performing organizations.


Human Resources Operations Manager – ABC University, Williston, ND (20xx-20xx)
Recruited by the University to foster improved collaboration between the HR department and University faculty,
administration, and staff. Collaborated as part of a team to develop and implement a strategic HR plan.
    Implemented a human resource department redesign, upgraded staff skills, and promoted cross-training across HR
     functional units to deliver a full range of enhanced services and support.
    Integrated databases and reporting efforts to produce workforce recruitment, selection, and management reports for
     division leaders.
    Leveraged ISD methodology and Kirkpatrick evaluation levels to create and direct customer service training for HR,
     administrative, and university staff assistants.
    Established and directed the design of the University’s first supervisory management certificate program as part of
     a three-part organizational development initiative.

Human Resources Operations Manager – BCD Inc., Williston, ND (20xx-20xx)
Collaborated with senior leaders and program managers to develop the Transportation Security Administration’s Strategic
Human Capital Plan.
    Conducted an organizational assessment, and recommended the development of a cohesive strategy to align human
     capital goals and programs.
    Designed a plan that established, guided, and tracked integrated human capital initiatives.
    Met goals for a budget-related staff reduction through the effective restructuring of the HR department. Worked
     with the Budget Director in support of strategic initiatives and operational goals.

                            EDUCATION & PROFESSIONAL DEVELOPMENT
             Currently enrolled in BS/BA Program ~ Human Resources, XYZ University, Distance Learning
                 Associate’s Degree ~ Business, (GPA: 3.7), XYZ Community College, Williston, ND
                    Human Resources / Advanced Human Resources, XYZ College, Williston, ND
               Make Ready for Leadership / The Dale Carnegie Course, Dale Carnegie, Williston, ND

                                       PROFESSIONAL AFFILIATIONS
                       Member, Society for Human Resource Management (SHRM)  20xx to 20xx
                       Member, Professional Association of Notaries Public (PANP)  20xx to 20xx

                                          Notary Public, State of North Dakota
                                     Certified Signing Agent, State of North Dakota
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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