International Perspective on E-government.
Plan for E-government of Nepal
National E-government Master Plan
August 25th, 2006
Bimal Pratap Shah National Information Technology Center Ministry of Environment, Science, and Technology bimal.shah@nitc.gov.np, shahbimalp@yahoo.com
Budget Speech
Fiscal year 2006-2007
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E-government Master Plan will be initiated to reduce costs and time of service-recipients by improving public service delivery.
-delivered by Honorable Finance Minister Dr. Ram Sharan Mahat to
the house of representatives on July 12, 2006 National Computer Center was established in 1974 and dissolved in 1996. Post of executive director of NITC vacant for a year (Sep 2005 to Aug 2006).
Overview
1) About Nepal General Information.
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2) Why
Project : Purpose, Scope, & Schedule.
3) Where we are
Current State: As is Analysis, Analysis of Policies.
4) Where we want go
Vision and Mission, Strategy and Projects.
5) How to get there
E-government Roadmap, Legal Framework, & Organizations. Requirements for successful e-government transformation in Nepal.
6) Success Factors
About Nepal
Neighbors Population Administrative Division Capital City Government Government IT Bodies
North: China. South, West, East: India. 25 Million 5 Development Zones, 14 Zones, & 75 Districts. Kathmandu Multiparty Democracy. 21 Ministries, 5 Commissions. Est. 2002: National Information Technology Center (NITC). Est. 2003: High Level Commission for Information Technology (HLCIT) . Ministry of Information & Communication (MOIC).
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Project – Purpose/Scope
Partner Purpose Scope Korea IT Industry Promotion Agency (KIPA) Realize: Good Governance and Socio Economic Development. Period: 2007- 2011. Project Activity. E-readiness and Requirement Analysis. Establish Vision. Formulate Strategies. Define Institutional & Legal Framework. Define Roadmap. Establish action Plan for Priority Projects.
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Project – Schedule
Schedule Feb 28th 2006 15th August, 2006. As Is Analysis: Government Policy Review. E-readiness Assesment. Requirements Analysis. Benchmarking (USA, Korea, India). To-Be-Model. Vision and Strategy. Priority Projects. Direction of Projects. Establishment of Plan. Action Plan Schedule. Review and feedback. Project Closure (1st phase). (March April)
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(May
June)
(July
August)
Current State – As is Analysis
ICT Diffusion
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Telephone (Land + Mobile): 1,000,000.00 (4% of the population) Internet Users: 400,000. PC: 6.2 per 1000.00 Four Universities and affiliate Colleges offer ICT related degrees. Heavily skewed in Kathmandu Valley (69%) High Level Commission for Information Technology (Policy/Planning/Execution). T staffs (5) National Information Technology Center (Execution) ( T staff =4). Ministry of Information & Communication (Infrastructure). Central Government (21 ministries and 5 commissions) 95 % Web presence. Hardly Updated. 45% Access Internet through dialup. Typists usually upgraded to computer operators. Government portal: 32 digitized government forms, Contact Info on 10,000.00 government offices. Pilot: Document Management System, E-procurement. 30 Government Tele-centers. (80% not sustainable)
ICT Education ICT Workforce Government ICT Organization
E-government
Current State – Requirement Analysis
Face to Face Interview: Decision Makers & ICT Staff.
Results:
Biggest obstacle for Computerization.
HRD came first in both decision maker and ICT Staffs.
Biggest success factor for Computerization
HRD came first in both decision maker and ICT Staffs.
Survey: Citizens & Businesses.
Results:
Satisfaction index for government services.
90% indicated unsatisfactory (Citizens). 100% indicated unsatisfactory (Businesses).
Service to be informatized first.
45% indicated National ID (Citizens).
Top priority e-government project.
40% indicated Administrative Service Computerization. (Businesses)
Vision/Mission
Vision
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Establish citizen-centered, transparent, and networked government through utilization of ICT.
Mission
Provide citizen centered services through utilization of ICT without any discrimination transcending regional or ethnic background.
Roadmap-Promotion Stage
The UN-ASPA has defined the level of e-government into five-stages according to the level of Internet and web-based government services.
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2011
Transaction Multi Channel Service Gov-wide Collaboration System Knowledge Based Administration Systems
2007 Stage 1
Emerging Web Presences
Stage 2
Enhanced Web Presence
Stage 3
Interactive Web Presence.
Stage 4
Transactional Web Presence
Stage 5
Fully Integrated Web Presence (Seamless)
Roadmap – Priority Projects
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Roadmap-Integration
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Roadmap-Implementation Schedule
Phase 1: Phase 2: Improvement in Fundamentals Enhancement of Realization. 2007 2008 2009 2010 2011 G2C
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One Stop Government Portal National Identification Systems (NID) E-drivers License & Vehicle Registration Systems Passport E-agriculture
G2B G2G
Groupware E- Education
E-Customs E-Procurement
E-Authentication E-Tax E-land Registration Immigration Management Enterprise Architecture (EA) Government Data & Training Center Public Key Infrastructure Establishment of Basic Acts Development of ICT Literacy and HRD Programs Standardization Expansion of ICT Resources (backbone, ICT facilities in rural areas),
Infra
Roadmap- Focus Areas
One Stop Government Portal. National ID (unique number). Groupware. Enterprise Architecture. Government Integrated Data & Training Center (KOICA). E-education. Public Key Infrastructure. IT Infrastructure. IT literacy Programs. Introduce Tele-center programs (last mile). Standardization. Human Resource Development.
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Roadmap- Legal Framework
Legal Framework
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Law on National Informatization Promotion Law on Informatization Promotion. Law on E-government. Law on Disclosing Administrative Information
Law on ICT Industry Promotion Law to promote software Industry. Law to Promote Online Digital Contents Industry. Law on E-Transaction. Law on Intellectual Property Rights.
ICT Infrastructure Promotion Law on protection of Personal Information. Law on e-signature. Law on protection of telecommunication secrecy Law on ICT Network Usage Promotion and Information Protection.
Roadmap Introduce Groupware to move towards paperless office. Re-engineer processes before computerization of government administration to enhance efficiency and transparency Establish Government Data & Training Centers. Expand ICT Infrastructure (PC, Internet, Phone etc) Formulate Strategies to take opportunities of ICT to the rural population. Formulate laws and regulations as required. Evolve standards and implement single ID. Foster ICT Literacy specially in the rural areas. Expand Web based services. HLCIT (Policy/Planning), NITC (Execution), MOIC (Infra). Provide trainings to the civil servants. Form E-government Steering Committee under the Rt. Honorable Prime Minister.
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Roadmap- Organisation/Expected Benefits.
Through the implementation of e-government master plan Nepal will jump from stage one to stage 4.
Application UN E-government Index Visit to government to get government information Connectivity of government agencies. Connection Method
Current 126 90%
1st Phase (2008) 100 70%
2nd Phase (2011) 80 Under 40%
Isolated
Ministry level (Central) Broadband (Central)
All Agencies
Dial Up
High Speed (Rural)
Success Factors
Trend of successful e-government transformation according to the Benchmarking studies. Shared vision across the government. Localization. Right Institutional Framework. Legal Reforms. Commitment & Leadership from the head of government. Awareness. Budget. Learn from National E-governance Plan (NEGP) of India and tailor Nepal’s National E-government Master Plan so that it is pragmatic to the current socio-cultural context of the country. Learn from best practices of SAARC countries specially INDIA.
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Thank You
Open to suggestions from the experts who are present here bimal.shah@nitc.gov.np