Veterinary Services Strategic Plan FY 2006 to FY 2011 by xdi18574

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									United States
Department of
Agriculture               Veterinary Services
Animal and Plant Health
Inspection Service

Veterinary Services
                          Strategic Plan
                          FY 2006 to FY 2011
                      TABLE OF CONTENTS

INTRODUCTION                              Page 3

VISION                                    Page 3

MISSION                                   Page 3

CORE VALUES                               Page 4

VS ORGANIZATION                           Pages 4–5

STRATEGIC OUTLOOK                         Page 5–6

CRITICAL ISSUES                           Page 6

STRATEGY                                  Page 6

STRATEGIC GOALS                           Page 6–7

PROGRAM INITIATIVES                       Page 7

MANAGEMENT INITIATIVES                    Pages 7–8

EXPECTED OUTCOMES                         Page 8–10

APPENDIX                                  Pages 11–12




                                                        2
INTRODUCTION                                          objectives and other key domestic security
                                                      partners. This new security-conscious
Veterinary Services (VS) conducts the animal          environment requires increased cooperation at
health safeguarding mission as part of the Animal     every governmental level. VS is a key cooperator
and Plant Health Inspection Service (APHIS), a        in the new security structure through an expanded
unit of the United States Department of               set of networks that include valuable state and
Agriculture (USDA). As a 21st century animal          emergency management personnel.
health organization, VS is engaged and vigilant
across the full spectrum of animal health. Our        In addition to homeland security, our leadership,
planning strategy is focused on improving our         resource, planning and strategic execution
performance and execution at every level of our       decisions are focused on protecting our nation’s
organization. The VS strategic plan provides          animal health and facilitating safe agricultural
direction and planning focus to our important work    trade. For example, VS has recently responded
as the nation’s lead animal health organization.      to animal health emergencies such as exotic
                                                      Newcastle disease, avian influenza, and vesicular
                                                      stomatitis. Our surveillance and emergency
VS’ wide-ranging responsibilities include:            response activities are vital to protecting our
       • Coordinating national animal health          nation’s global agricultural trade. VS continues to
           emergency preparedness and                 monitor the status of key diseases with a human
           management                                 health component such as global avian influenza.
       • Ensure the safe import of animals,
           animal products, and biologics
       • Diagnosing foreign and domestic              VS VISION
           animal diseases
       • Monitoring the health and disease            The premier animal health agency. Leading
           status of U.S. livestock and poultry       change, driven by science, prepared and
       • Certifying animals, animal products,         responsive to public needs, with integrity as our
           and veterinary biologics for export        cornerstone.
       • Developing, implementing and
           enforcing standards to ensure safe and
           effective animal vaccines                  VS MISSION
       • Delivering scientific and economic
           information, policy advice, risk           Veterinary Services protects and improves the
           assessment and other data to address       health, productivity, quality, and marketability of
           challenges faced by animal producers       animals, animal products, and veterinary biologics
           and stakeholders                           by:
       • Certifying quality assurance methods
           used in animal production                     o   monitoring animal health and conducting
       • Directing national programs to                      surveillance for animal diseases;
           eradicate selected animal diseases
       • Managing key activities in a national           o   preventing, controlling and/or eliminating
           network of laboratories to perform day-           zoonotic and animal diseases; and
           to-day testing and provide emergency
           response capability                           o   partnering with domestic and global
       • Partnering with our state stakeholders,             stakeholders
           industry customers, veterinary and
           agricultural institutions, and extension
           services to protect animal health          VS CORE VALUES
                                                      Veterinary Services has strong convictions about
As an agency that protects critical U.S.
                                                      how business is to be conducted and how people
infrastructure, VS is broadly aligned with the
                                                      are to be treated both inside and outside VS. Our
Department of Homeland Security (DHS)
                                                                                                          3
key values are important because they represent       The Center for Veterinary Biologics located in
our character, our global image, and our essential    Ames, Iowa regulates veterinary biologics to
traits. They are:                                     ensure that available products are pure, safe,
                                                      potent, and effective.

   o   Competence                                     The National Veterinary Services Laboratories,
   o   Integrity                                      located in Ames, Iowa and Plum Island, New
   o   Respect                                        York, provide diagnostic services which support
   o   Valuing People                                 foreign animal disease identification; control and
   o   Diversity                                      eradication programs; and exportation and
   o   Teamwork                                       importation of animals and animal products.
   o   Innovation
                                                      The Centers for Epidemiology and Animal Health
                                                      (CEAH) in Fort Collins, Colorado sets standards
VS Organization                                       for the national surveillance program and
                                                      administers the National Animal Health Monitoring
The VS infrastructure is nationally distributed. VS   System. CEAH also develops technology
headquarters facilities are located in Riverdale,     applications; maintains key databases; and
Maryland and Washington, DC. The                      conducts epidemiological, economic, and spatial
headquarters offices perform the organization’s       analysis and trade risk assessments.
program and regulatory policy. The National
Center for Animal Health Programs at Riverdale,
Maryland provides program guidance, budget
planning and animal disease expertise to the
extended VS structure.

Veterinary Services field offices are located
strategically within the states to serve VS
customers. Some VS field offices serve multiple
states. VS surveillance, export certification, and
disease eradication and control activities are
implemented at these field locations. Regional
offices located in Raleigh, North Carolina and Fort
Collins, Colorado provide oversight of these field
offices.




                                                                                                           4
STRATEGIC OUTLOOK                                   surveillance, emergency planning and response,
                                                    and day-to-day execution.
Veterinary Services enters the 2006-2011
planning period with a myriad of distinct
                                                    To respond to growing threats and the
challenges and opportunities. The animal health
                                                    requirement for increased vigilance, VS is
environment changed significantly during the last
                                                    implementing infrastructure and procedural
planning period. The post 9-11 environment
                                                    improvements. Dramatic improvements have
resulted in new security direction and
                                                    already been made to the national laboratory
governmental realignments to improve domestic
                                                    network. Critical laboratory infrastructure has
security. The Department of Homeland Security
                                                    been improved through new facilities at Ames and
(DHS) has become the epicenter of the nation’s
                                                    through partner investments at the National
domestic security and emergency planning
                                                    Animal Health Laboratory Network (NAHLN).
infrastructure
                                                    In addition, the emergency national stockpile of
New domestic security players and increased
                                                    critical veterinary medicinal products is
funding have already led to better national
                                                    proceeding according to plan and available
preparedness. In spite of many changes, distinct
                                                    funding. Key recommendations of the Animal
challenges and uncertainties confront
                                                    Health Safeguarding Review are being
organizations that are first responders. VS must
                                                    implemented as funding becomes available.
continue its commitment to planning for this
changed world by improving communications,

                                                                                                       5
Finally, VS continues to emphasize human capital                The human health impact of animal
management through enhanced recruiting,                         diseases is increasingly impacting VS
training opportunities, and improved leadership.                disease management and priorities
Our dynamic workforce has increased as a result
of budget initiatives; however, the growth has not              Preparedness to respond to disease
been commensurate with the increased                            outbreaks is increasingly important in the
expectations across a broad range of programs.                  global environment
The growth in the VS workforce has brought with
it a concomitant increased workspace                            The growing influence of agribusiness is
requirement that must be addressed by the                       impacting and will continue to impact our
management team. Meeting our regulatory and                     decision making and day-to-day execution
animal health protection responsibilities will be a
continuing challenge during this planning period.               Technology changes will contribute to our
                                                                business in significant ways
Veterinary Services leadership is committed to
anticipating and responding to animal health and
trade issues, and mitigating risk through wise           STRATEGY
regulatory actions and prudent investment of
people and other resources. This commitment              We will strengthen our business practices to
will be challenged by flat or declining budgets at a     ensure that we become a premier animal health
time of growing needs. In the absence of                 agency. We will build an organization that
increased resources, VS will need to pursue              balances mission priorities including: animal
smart technology investments, make better use of         disease eradication and control programs,
available data, and identify lower priority activities   emergency management, preparedness,
that can be realigned against new and growing            regulatory activities, and surveillance.
mission requirements. Our strategy reflects our
management response to growing animal health             KEY OBJECTIVES OF OUR STRATEGY
challenges.
                                                            o   Improve our business practices:

CRITICAL ISSUES                                                  o   Institute strategic thinking as an
                                                                     agency priority
Our management team believes that the items                      o   Invest in technologies that improve
listed below are critical planning issues for VS.                    productivity and performance
Our near-to-mid-range planning revolves around                   o   Perform regular program reviews of
these key issues.                                                    key activities
                                                                 o   Function as an organization that
        Globalization and trade issues add a                         promotes success
        political dimension to our business that                 o   Perform effective business planning
        must be considered when developing                           in key areas
        policy options and making key decisions                  o   Emphasize performance-based
                                                                     accountability
        A crisis environment is becoming more                    o   Plan for leadership succession and
        prevalent, with emphasis on speed and                        recruiting
        multi-tasking; the digital revolution and the            o   Promote better resource utilization
        “always-on-world” present unique                         o   Ensure effective partnerships
        challenges                                               o   Establish sound standards for key
                                                                     processes
        Personnel recruitment, veterinary
        infrastructure and workspace needs must
        be addressed



                                                                                                             6
STRATEGIC GOALS                                                Support new technologies that improve
                                                               productivity
    1. Protect the United States from the
       occurrence of adverse animal health                     Increase the number of Veterinary
       events                                                  Biologics available for use in the control
                                                               and diagnosis of new and emerging
    2. Monitor and conduct surveillance of the                 animal diseases
       health and productivity of our nation’s                 Improve Veterinary Services Information
       animal health populations and monitor the               Technology
       health-related attributes of animal products
       and veterinary biologics
                                                        MANAGEMENT INITIATIVES
    3. Enhance the health status of our nation’s
       animal populations by anticipating and           Our management initiatives reflect the key
       responding to new or emerging threats            management actions VS will emphasize to
       and managing, controlling, or eradicating        improve VS-operations and make VS a more
       those already identified                         attractive and rewarding place to work. Our
                                                        current management initiatives are:
    4. Enhance the marketability of our nation’s
       animals, animal products, and veterinary                Improve the budget process
       biologics
                                                               Establish a succession plan
    5. Create a highly effective animal health
       organization                                            Institute business planning

                                                               Build VS IT infrastructure
PROGRAM INITIATIVES
                                                               Enhance recruitment
Veterinary Services will review annual progress
and develop new program and management                         Make strategic planning relevant
initiatives to implement our strategy and fulfill our
mission requirements in a high-quality way.                    Revitalize the infrastructure project
Current VS program initiatives are:
                                                               Implement Animal Health Safeguarding
        Improve and streamline the regulatory                  Review Action Plans
        process
                                                               Expand program reviews of key activities
        Resource the National Surveillance Unit
        and complete national surveillance
        objectives                                      IMPLEMENTATION ACTIVITIES
        Complete the eradication of Brucellosis         Veterinary Services leadership will conduct
        and Tuberculosis                                periodic strategy sessions to ensure that the new
                                                        strategy is deeply embedded into our daily,
        Improve LPAI/HPAI surveillance                  weekly, and monthly routine. These activities will
                                                        be guided by the VS Planning Office.
        Establish the National Veterinary Stockpile
                                                        Strategic action milestones will be developed for
        Continue development of the NAHLN               annual program and management initiatives and
                                                        any out-of-cycle new starts of strategic
        Complete NVSL Accreditation                     importance. These milestones will be regularly
                                                        reviewed at our management and planning
                                                        meetings to ensure that the management team

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provides the leadership, resources,                    occurrence of adverse animal health events.
communication, and employee development to             (Adverse animal health events can result from the
reach our goals.                                       real or perceived impacts of diseases, pests,
                                                       vectors, toxins, or natural disasters on public
                                                       health, productivity, or trade)
EXPECTED OUTCOMES
                                                       Goal 2: Monitor and conduct surveillance of the
The VS strategy to improve business practices          health and productivity of our nation’s animal
will enhance execution and our ability to              health populations and monitor the health-related
implement key initiatives and objectives. VS will      attributes of animal products and veterinary
develop new outcome-based measures that will           biologics
measure our effectiveness across a range of
programs. Our strategy emphasizes improvement          Goal 3: Enhance the health status of our nation’s
of internal operations as a key way to improve         animal populations by anticipating and responding
effectiveness in this environment. Our external        to new or emerging threats and managing,
measures will also be refined to ensure that they      controlling, or eradicating those already identified.
measure effectiveness of a broad range of
disease programs and animal disease exclusion          Goal 4: Expand the domestic and international
and response activities. Additionally, we will         marketability of our nation’s animals, animal
benchmark our standards against goals of the           products, and veterinary biologics
President’s Management Agenda to ensure that
our effectiveness supports the Executive Branch        Goal 5: Create a highly effective animal health
goals. Examples of indicators are:                     organization.

   •   Progress in meeting our strategic goals;        Goal 1: Protect the United States from the
   •   Improved performance in each of our             occurrence of adverse animal health events.
       business activities;
   •   Better motivated employees and improved         Safeguarding the health of America’s animals has
       quality at every level;                         always been central to VS’ mission. VS will
   •   Program managers working diligently to          continue to exercise vigilance in protecting our
       develop and acquire better financial data       nation’s animals from disease. To enhance our
       and provide better analysis;                    safeguarding capabilities, VS will continue to
   •   Inserting key technologies that provide         foster partnerships within APHIS and USDA and
       automated information and solutions             with other federal agencies, states and industry.
       across our key programs;
   •   Leadership agreement that VS has the            •   Objective 1.1: Prevent incursions of adverse
       right people in the right place to achieve          animal health events by monitoring and
       top-notch results;                                  managing the importation of animals, animal
   •   President’s Management Agenda plans                 products and veterinary biologics;
       are met; and                                    •   Objective 1.2: Collaborate internationally to
   •   Effective security arrangements to ensure           maintain awareness of international animal
       the safety of all VS employees.                     health events and improve global animal
                                                           health;
                                                       •   Objective 1.3: Improve readiness to rapidly
Goals and Objectives                                       respond to disease incursions;
                                                       •   Objective 1.4: Prevent the introduction and
Veterinary Services’ goals are aligned with
                                                           establishment of non-indigenous invasive
APHIS’ goals and with the needs of VS’
                                                           species capable of harming U.S. animal
stakeholders. Achievement of these goals
                                                           populations
requires broad interaction of all VS program, staff,
and scientific units and extensive partnering with
                                                       Goal 2: Monitor and conduct surveillance of
other Federal and State agencies, private
                                                       the health and productivity of our nation’s
industry, and academia.
                                                       animal populations and monitor the health-
Goal 1: Protect the United States from the
                                                                                                           8
related attributes of animal products and              and partnerships.
veterinary biologics
                                                       •   Objective 3.1: Respond effectively to adverse
Information regarding the health status,                   animal health events and continue to improve
productivity, and health-related attributes of U.S.        the national animal health emergency
animal populations, animal products, and                   response capabilities;
biologics is at a premium. Public concerns about       •   Objective 3.2: Ensure the nationwide
diseases that affect both animals and people only          availability of adequate laboratory capacity to
reinforce the need for accurate, timely, and               support surveillance, animal disease
thorough information. To expand the                        investigations and control and eradication
effectiveness of its monitoring activities, VS will        programs;
continue to enhance relationships with states,         •   Objective 3.3: Ensure the availability of
industry, public health agencies, and other                quality veterinary biological products for
governmental and private groups. VS’ monitoring            diagnosis, prevention, and treatment of animal
network will be broad and inclusive. VS will seek          diseases;
out and employ cutting-edge technology to bolster      •   Objective 3.4: Reduce the incidence and
its monitoring efforts.                                    spread of serious animal diseases including
                                                           those with public health/food safety
•   Objective 2.1: Rapidly detect foreign and              implications;
    emerging animal diseases including those           •   Objective 3.5: Eradicate animal diseases that
    with public health/food safety implications;           pose a threat to the national economy;
•   Objective 2.2: Track and report levels of          •   Objective 3.6: Develop an effective
    certain endemic animal diseases including              mechanism for evaluating the significance of
    those with public health/ food safety                  emerging threats and determining the
    implications;                                          appropriate response;
•   Objective 2.3: Conduct facility inspections to     •   Objective 3.7: Enhance industry
    ensure compliance with animal health                   understanding of the associated risk and the
    regulations and program standards;                     monitoring and control of disease reservoirs
•   Objective 2.4: Increase and improve                    and vectors.
    capabilities to identify and trace animals and
    animal products nationwide to support disease      Goal 4: Expand the domestic and international
    investigations and other needs;                    marketability of our nation’s animals, animal
•   Objective 2.5: Improve pharmacovigilance           products, and veterinary biologics.
    (post-licensing monitoring) for veterinary
    biologics;                                         Veterinary Services shares with the greater
•   Objective 2.6: Improve laboratory diagnostic       APHIS community an expanding commercial
    services, products, and training to support        protection role. This role requires VS to respond
    animal disease surveillance.                       to other country proposals for animal import
                                                       requirements and help negotiate science-based
Goal 3: Enhance the health status of our               animal import requirements, ensuring access to
nation’s animal populations by anticipating            international markets for America’s animals,
and responding to new or emerging threats              animal products, and veterinary biologic exports
and managing, controlling, or eradicating              are protected. VS uses cutting-edge science,
those already identified.                              high technology, and proactive communication to
                                                       maintain market accessibility.
Veterinary Services will continue to work to
guarantee that America’s animals are the               •   Objective 4.1: Improve market access and
healthiest in the world. To reach this goal, VS will       promote timely and efficient certification for
not only continue to effectively manage its existing       exports of U.S. animals, animal products, and
animal health programs, but will build its capacity        veterinary biologics;
for responding to new threats. VS will enhance its     •   Objective 4.2: Certify animal production
emergency response capabilities by developing              facilities as using processes designed to
innovative and adaptive strategies, infrastructure,        enhance the quality and safety of their animal-

                                                                                                           9
    derived food products;                             creating this type of organization are: eliminating
•   Objective 4.3: Provide disease-status              internal fragmentation, creating a culture which
    certification for animals entering domestic or     fosters a greater degree of employee
    international trade;                               appreciation, excelling in communication, and
•   Objective 4.4: Improve diagnostic testing          valuing flexibility.
    associated with the marketing of animals and
    animal products.                                   •   Objective 5.1 Recruit, develop, and retain a
•   Objective 4.5: Enhance the integrity of the            competent, committed and diverse workforce
    export certification process through training of       that provides high quality service;
    AVICs, Export Document Examiners and               •   Objective 5.2 Improve internal and external
    through improved training of accredited                communications to increase awareness,
    veterinarians.                                         enhance cooperation and coordination, and
•   Objective 4.6: Provide accurate, timely                improve productivity;
    information relative to changes in country         •   Objective 5.3 Utilize information technology
    import requirements in a convenient format to          effectively to improve every aspect of VS
    VS Area Offices.                                       operations;
                                                       •   Objective 5.4 Implement administrative and
Goal 5: Create a highly effective animal health            management approaches which maximize
organization.                                              flexibility while retaining accountability.

Only with a strong, effective organization can VS
hope to achieve its other goals. Keys to VS




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                                                          Veterinary Services Strategic Plan—Appendix
                                                  Table 1: Matrix of VS Goals and Objectives
Goal 1: Protect the United         Goal 2: Monitor and conduct           Goal 3: Enhance the health               Goal 4: Expand the                 Goal 5: Create a
States from the                    surveillance of the health and        status of our Nation’s animal            domestic and                       highly effective
occurrence of adverse              productivity of our nation’s          populations by anticipating              international                      animal health
animal health events.              animal populations and                and responding to new or                 marketability of our               organization
(Resulting from the real or        monitor the health-related            emerging threats and                     Nation’s animals, animal
perceived impacts of               attributes of animal products         managing, controlling, or                products, and veterinary
diseases, pests, vectors,          and veterinary biologics.             eradicating those already                biologics.
toxins, or natural disasters on                                          identified.
public health, productivity, or
trade).
1.1 Prevent incursions of          2.1 Rapidly detect foreign and        3.1 Respond effectively to adverse       4.1 Improve market access          5.1 Recruit, develop, and
adverse animal health events       emerging animal diseases              animal health events and continue        and promote timely and             retain a competent,
by monitoring and managing the     including those with public           to improve the national animal           efficient certification for        committed, and diverse
importation of animals, animal     health/food safety implications.      health emergency response                exports of U.S. animals,           workforce that provides
products, and veterinary                                                 capabilities.                            animal products, and               high quality service.
biologics                                                                                                         veterinary biologics.
1.2 Collaborate internationally    2.2 Track and report levels of        3.2 Ensure the nationwide                4.2 Certify animal production      5.2 Improve internal and
to maintain awareness of           certain endemic animal diseases       availability of adequate laboratory      facilities as using processes      external communications
international animal health        including those with public           capacity to support surveillance,        designed to enhance the            to increase awareness,
events and improve global          health/food safety implications.      animal disease investigations and        quality and safety of their        enhance cooperation and
animal health.                                                           control and eradication programs.        animal-derived food products.      coordination, and improve
                                                                                                                                                     productivity.
1.3 Improve readiness to rapidly   2.3 Conduct facility inspections to   3.3 Ensure the availability of quality   4.3 Provide disease-status         5.3 Utilize information
respond to disease incursions.     ensure compliance with animal         veterinary biological products for       certification for animals          technology effectively to
                                   health regulations and program        diagnosis, prevention, and               entering domestic or               improve every aspect of
                                   standards.                            treatment of animal diseases.            international trade.               VS operations.
1.4 Prevent the introduction and   2.4 Increase and improve              3.4 Reduce the incidence and             4.4 Improve diagnostic testing     5.4 Implement
establishment of non-              capabilities to identify and trace    spread of serious animal diseases        associated with the marketing      administrative and
indigenous invasive species        animals and animal products           including those with public              of animals and animal              management approaches
capable of harming U.S. animal     nationwide to support disease         health/food safety implications.         products.                          which maximize flexibility
populations.                       investigations and other needs.                                                                                   while retaining
                                   2.5 Improve pharmacovigilance         3.5 Eradicate animal diseases that       4.5 Enhance the integrity of       accountability.
                                   (post-licensing monitoring) for       pose a threat to the national            the export certification process
                                   veterinary biologics.                 economy.                                 through training of AVICs and
                                   2.6 Improve laboratory diagnostic                                              Export Document Examiners,
                                   services, products and training to    3.6 Develop an effective                 and through improved training
                                   support animal disease                mechanism for evaluating the             of accredited veterinarians.
                                   surveillance.                         significance of emerging threats
                                                                         and determining the appropriate          4.6 Provide accurate, timely
                                                                         response.                                information in a convenient
                                                                                                                  format to the VS Area Offices
                                                                         3.7 Enhance industry                     relative to changes in country
                                                                         understanding of the associated          import requirements.
                                                                         risk and the monitoring and control
                                                                         of disease reservoirs and vectors.                                                                11
              Veterinary Services Strategic Plan—Appendix




                             Acronyms
AI      Avian Influenza
APHIS   Animal and Plant Health Inspection Service
AVIC    Area Veterinarian in Charge
CEAH    Centers for Epidemiology and Animal Health
CVB     Center for Veterinary Biologics
DHS     Department of Homeland Security
FAD     Foreign Animal Disease
FMD     Foot-and-mouth disease
HPAI    Highly Pathogenic Avian Influenza
LPAI    Low Pathogenic Avian Influenza
NCAHP   National Center for Animal Health Programs
NAHLN   National Animal Health Laboratory Network
NAHMS   National Animal Health Monitoring System
NSS     National Surveillance System
NVSL    National Veterinary Services Laboratories
OIE     Office International des Epizooties
USDA    United States Department of Agriculture
VMO     Veterinary Medical Officer
VS      Veterinary Services




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