Textile Testing Laboratory C.S.T.R.I.; Central Silk Board IIHT campus, Chowka-ghat Varanasi [ U.P. -221 002 ] Informations pertaining to the Right of Information Act,2005 [ as reguired under Chapter II –Para 4[b]- issues no.[ i ] to [ xvii] ] [ i ] Particulars of Organisation, function & duties :::::::: Textile Testing Laboratory [ TTL] ,Varanasi is a sub-unit of CSTRI--- a full fledged laboratory having three sections viz. Physical, Chemical & Eco-parameter testing. This lab. is recognized vide notification no.12 [RE-2001] /1997-2002, dtd.3rd May, 2001 of the Min.of Commerce & Industry,Deptt of Commerce, Govt.of India. The Lab. is engaged in testing Physical, Chemical & Eco-parameters of TEXTILES, TEXTILES AUXILLARIES, EFFLUENTS .. etc. with trained & qualified manpower & sophisticated equipments in perspects of various NATIONAL / INTERNATIONAL STANDARDS, on charge basis, as per customer’s request . Besides this lab. also provides technical guidance to the related industries. A Quality System is maintained by different divisions of the laboratory like : - Physical Testing Lab. Chemical Testing Lab. Eco-parameter Testing Lab. Administeration. Apart from the above 01 DCTSC,at Dehradun [Uttrakhand ] is supporting the activities of TTL, Varanasi. The DCTSC headed by Asstt.Director ise involved in training & demonstration of the latest technology developed by CSTRI plus technical guidance to the industry. [ ii ] The powers & duties of officers & officials :::::: Joint Director of the Textile Laboratory of CSTRI has the following important functions and responsibilities under the laboratory quality system : 01.Define and approve the laboratory's quality policy and objectives. 02.Defining the responsibilities, authority and interrelations among the staff of Textile Testing Laboratory 03.Overseeing the quality system installed in the laboratory once in a quarter. 04.Arranging and providing facilities and resources as and when required to upgrade the laboratory. 05.Approval and commissioning of test methods. 06.Facilitating the purchase of equipment, chemicals, spares etc. 07.Facilitating inter-laboratory tests once in a year. 08.Reviewing the work load/manpower requirement and recruitment of staff for the laboratory. 09.Facilitating the participation of staff in seminars and training related to laboratory activities. 10.Facilitating the promotion of commercial textile testing. 11.Evaluating the needs of laboratory and discussing them with higher authorities and introducing the new procedures. 12.Conducting Review meeting of the management. TECHNICAL ASSISTANT : He is responsible for : 01. Carrying out the testing work/sample preparation as assigned . 02. Maintaining lab and equipment in good condition on day today basis. 03. Maintaining log books and concerned registers/records. 04. Attending to other related works assigned by the superiors. 05. Maintaining stock and recording their breakages. 06. Returning the remaining samples to the counter alongwith the relevant details, if necessary, and storing remaining samples with the proper label. 07. Having awareness about various standard methods, procedures for the analysis/testing. 08. Preparing standard and test solutions required and checking their quality periodically. 09. Assisting in the installation and commissioning of new equipment and checking their performance. 10. Collecting the test charges from parties either at the time of sample receiving or during the dispatch of reports. 11. Attending to the client's enquiries, complaints etc., recording and follow up of the same through Joint Director. 12. Ensuring that samples remaining after testing are handed over to concerned clients. Assistant Superintendent : He is responsible for 01. Establishing and maintaining procedures for procurement of glassware consumables, chemicals and other accessories. 02. Establishing and maintaining procedure for vendor assessment and registration. 03. Meeting the requirements of laboratory such as renewal of AMCs, spares and repairs etc. 04. Establishing and maintaining procedures for verification, storage and maintenance of supplied products. 05. Ensuring the confirmation of the received material to specifications. 06. Arranging for the settlement of purchases made by the Technical staff of the laboratory. 07. Arranging for the disposal if remaining samples/chemical bottles/old documents etc. as per the procedure. 08. Carry-out any other work allotted by superiors. Assistant Technician : He is responsible for : 01. General cleaning of laboratory such as working tables, cupboards, etc. 02. Looking after the laboratory equipment, spares and all the items which belong to the lab. in view of safety and security 03. Arranging for packing and dispatching of tested samples. 04. Attending the calls of superiors. 05. Assisting the Technical staff in arranging chemicals, glassware’s and other consumables. 06. Removal of empty bottles and used products etc. to the appropriate storing place. 07. Attending to all other works given by superiors. [ iii ] Procedures of decision making process APPEAL PROCEDURE AND RE-TESTING OF SAMPLES Whenever the client is not satisfied with the test results, an appeal for re-testing of the samples along with the test report may be given to the counter by the client. Counter Assistant shall register the case in "Complaint Register". The analysis of the sample shall be taken up with the remnants sample stored in the lab, if necessary. If mistakes are not found then the analysis of the sample shall be allotted to a different technical assistant. The results shall be compared with the previous test report. If there are no deviations in results, Re-test report will be issued and testing charges are claimed. If there is difference in results the new test report will be issued as "Re-Test Report" for which the testing charges are not claimed. In case, if it is noted that the test report issued from his section is wrong due to various reasons, he shall issue a fresh test report as "Amended Test Report" to the counter. In turn, the counter personnel shall intimate the concerned party to consider the new test report. Procedure for corrective action The competent officer shall examine the problem thoroughly for the cause. If the problem is due to officials ignorance, suitable training shall be framed and given. If it is due to his/her carelessness, suitable warning shall be given or issued with a memo and explanation sought. If the problem is due to the equipments, it shall be checked and if necessary, the service engineer shall be informed for its rectification and arrangements for performance checking & calibration of the instrument. If the problem is due to unsuitable test method, the method of testing shall be modified according to the nature of the sample, the officer may arrange for the validation of the method & may amend the same. COMPLAINTS The sample collection counter is encouraged to collect feed back from clients regarding testing service. The feed back or suggestions are used to improve the quality system. When clients are not satisfied with test reports, they may approach the laboratory for clarification. A suitable entry are to be made by complainant at Complaint register keeping information as enumerated below. Accordingly necessary testing is to be carried-out & reported to concern . 1. Serial Number of Quality Problem : 2. Date of registration : 3. Name of the official who has observed the : problem 4. Nature of the problem observed : 5. Reference of the file where follow-up : action is initiated (if any) 6. Date of completion of corrective action : Subsequently Joint Director reviews corrective actions taken in respect of relevant problems. If the complaint is due to any deficiency in the laboratory, then the necessary corrective action is taken. The Joint. Director examines the case including the corrective action taken. He also checks the effectiveness of the corrective action taken. If necessary, amended test report is issued to the customer after withdrawing the earlier report and/or necessary instructions given to the laboratory officials. CORRECTIVE ACTION CAUSE ANALYSIS The causes for problems and deficiencies observed in the laboratory are identified, which are classified in to four categories as given below : • Personnel related • Equipment related • Methods adopted • Miscellaneous reasons Miscellaneous reasons include energy supply / environmental / testing conditions, consumables used during the testing of samples etc. MONITORING OF CORRECTIVE ACTIONS The effectiveness of the corrective action taken in any of the cases specified above is ensured by Joint. Director. The implementation of the proposed corrective action and the checking of its effectiveness are duly recorded. ASSURING THE QUALITY OF TEST AND CALIBRATION RESULTS In order to ensure the accuracy, precision, repeatability and reproducibility of the test results reported by the laboratory, quality control measures described below are adopted. Certified reference materials and in-house reference material are used to verify the calibration of various equipments used. Inter-laboratory testing of samples is carried out in order to ensure the accuracy of the results obtained using different test equipments. This is also taken up in the event of any complaints received even after re-testing, from the customer. This is done by sending part of the samples to other laboratories once in a year. Internal cross verification of the samples are performed covering by and large all the test parameters and technical staff once in a year. Cross verification is also carried out if any suspect result is obtained at the time of reporting. A Cross verification register is maintained Whether the earlier test results are confirmed or not reference to details of the follow up action taken in case of non-conformity of test results. Performance of the suppliers of chemicals, glassware and other items. Changes in the volume and type of work. Requirement of equipments, chemicals, glassware and other consumable Requirement of additional manpower. CHANNELS OF SUPERVISION & ACCOUNTABILITY at TEXTILE TESTING LABORATORY C.S.T.R.I., VARANASI JOINT DIRECTOR Textile Testing Lab., Varanasi TECHNICAL ASSISTANT ASSISTANT SUPDT. [ iv ] Norms set for discharge of its functions :::::::: As per the set norms established by Central Silk Technological Research Institute, Central Silk Board, Ministry of Textiles [Govt. of India ]. [v] The rules ,regulations, manuals and records used by its employees for discharging its functions :::::::: As per the set norms established by Central Silk Technological Research Institute, Central Silk Board, Ministry of Textiles [Govt. of India ] in light of the established National / International standards for testing textile materials etc. [ vi ] Categories of documents held by it or under its control :::::::: The various National / International Standards for performing tests of textile materials viz. 1. Indian Standards 2. In-house test methods. 3. ISO [ vii ]The particulars of any arrangements that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation thereof. The relevant information to this point lies with our CENTRAL OFFICE Central Silk Board , Min. of Textiles, Govt. of India, Bangalore . [ viii ] a statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice …………… The relevant information to this point lies with our CENTRAL OFFICE Central Silk Board , Min. of Textiles, Govt. of India, Bangalore [ ix ] Directory of its officers & employees :::::::: Officers & Officials working at Textile Testing Laboratory, Varanasi [ U.P.] 1. Joint Director -- one. 2. Assistant Supdt. – one. 3. Technical Asstt -- Six 4. Sr.F.A. --one 5. L.D.C. –Three 6. Asstt.Technician--one 7. Chowkidar -- Two Officers & Officials working at DCTSC, Dehradun [ Uttranchal] 1. Assistant Director -- One 2. Technical Asstt. – Two 3. U.D.C. – one 4. Asstt.Technician -- Two 5. Technician --One 6. Sweeper --One 7.Chowkidar --One 8. Staff Car Driver --One [x] Monthly remuneration of its officers & employees :::::::: Officers & Officials working at Textile Testing Laboratory, Varanasi [ U.P.] SL.NO. DESIGNATIONS PAY SCALE PRESENT BASIC [as on March’08] 1. Joint Director 12000-375-16500 15375.00 2. Asstt. Supdt 6500-200-10500 7900.00 3. Technical Asstt. 5500-175-9000 7425.00 4. Technical Asstt. 5500-175-9000 7250.00 5. Technical Asstt. 5000-150-8000 6050.00 6. Technical Asstt. 5000-150-8000 5300.00 7. Technical Asstt. 5000-150-8000 5300.00 8. Technical Asstt. 5000-150-8000 5300.00 9. Sr.F.A. 4000-100-6000 4400.00 10. LDC  4000-100-6000 4200.00 11. LDC  4000-100-6000 4400.00 12. LDC  4000-100-6000 4000.00 13. Asstt.Tech. 3,050-75-4950 3950.00 14. Chowkidar [ 1 ] 2750-70-4400 3730.00 15. Chowkidar [ 2 ] 2750-70-4400 3730.00 Officers & Officials working at DCTSC, Dehradun [ Uttranchal.] SL.NO. DESIGNATIONS PAY SCALE PRESENT BASIC 1. Assistant Director 10000-325-15200 12275.00 2. U.D.C. 5500-175-9000 6200.00 3. Technical Asstt. 5000-150-8000 5300.00 4. Technical Asstt. 5000-150-8000 5300.00 5. Technician 3200-85-4900 4475.00 6. Asstt.Technician 3075-75-4950 3950.00 7. Asstt.Technician 3075-75-4950 3875.00 8. Chowkidar 2610-65-4000 3660.00 9. Safaiwala 2610-65-4000 3510.00 10. Staff Car Driver 4500-125-7000 5000.00 [ xi ] the budget allocation :::::::: Budget allocation [ Consolidated ] for Textile Testing Lab, Varanasi [ U.P.] & DCTSC, Dehradun Uttrakhand for the year 2007-08. [ Rs.in lakhs ] Sl. Particulars Non- Plan N.E.Plan Total no. plan I Salary & Allowances 45.00 0.00 0.00 45.00 II Wages & EPF [Employer’s 2.40. 0.00 0.00 2.40 Contri.] III Travelling Expenses 2.90 0.00 0.00 2.90 IV Contingent Expenses 0.00 14.00 0.00 14.00 V ASSETS 1.Land 0.00 0.00 0.00 0.00 2.Building & other Orig.Works 0.00 0.00 0.00 0.00 3.Tools / Plants / Machinaries 0.00 0.45 0.00 0.45 4.Furniture & other Office 0.00 0.50 0.00 0.50 Equip. 5. Vehicle 0.00 5.88 0.00 5.88 6. Library books & Scientific 0.00 0.05 0.00 0.05 Journal 7. Fans & Fixtures 0.00 0.00 0.00 0.00 TOTAL ASSETS [V ] 0.00 6.88 0.00 6.88 VI Others 1. Pension & Gratuity 0.70 0.00 0.00 0.70 2. Recoverable Advances 0.00 0.80 0.00 0.80 3. Advance Deposites 0.00 0.20 0.00 0.20 TOTAL OTHERS [VI ] 0.70 1.00 0.00 1.70 GRAND TOTAL [ I to VI ] 51.00 21.88 0.00 72.88 [ xii ] the manner of execution of subsidy programme :::::::: No subsidy programme are executed at this unit. [ xiii ] Particulars of receipients of concessions, permits or authorisations :::::::: No receipients of concessions, permits or authorizations are with us. [ xiv ] Informations available in electronic form :::::::: No information in electronic form is available with us. [ xv ] the particulars of facilities available to citizens for obtaining information :::::::: Technical know how is extended to textile entrepreneurs on request. [ xvi ] Name, designation & other particulars of the public information officer :::::::: Our Director-in charge Sri Subrato Roy, CSTRI, Bangalore has been designated as the Public Information Officer.
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