Hospitality Intern Resume Example by mplett

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									                                          JESSE KENDALL
 123 Elm Street ▪ Miami, FL, 33183 ▪ Home: 305-555-5555 ▪ Cell: 305-444-4444 ▪ E-Mail: jkendall@notmail.com


FOCUS:        Seeking a dynamic internship to complete a hospitality degree, further enhance
              in-depth knowledge of the hotel industry, and prepare for future leadership roles.


PROFILE:      ▪ Reputation for displaying professionalism and integrity as a frontline corporate representative.
              ▪ Detail oriented and organized; able to meet deadlines and excel in multiple assignments.
              ▪ Superior communication skills; comfortable interacting with professionals at all levels.
              ▪ Fast learner with the proven ability to hit the ground running and deliver results quickly.


EDUCATION

              Bachelor’s Degree –Hospitality Management ▪ Expected graduation in 08/xx
              University of XYZ, Miami, FL

              Completed Courses: Hospitality Management; Recreation Programming and Leadership; Principles
              of Travel and Tourism; Fundamentals of Tourism Planning; Legal Aspects of Recreation, Parks, and
              Tourism; Revenue Resource Management; Philosophy and History of Recreation; Special Events
              Planning; Public Speaking; Problem Solving Computer Software


INTERNSHIPS

              Intern, ABC Inn, Miami, FL ▪ 01/xx-Present
              Work in a program designed to provide hands-on experience in all hotel departments, gaining
              insight into all aspects of hotel management. Train within the sales department and provide
              superior customer service at the front desk. Complete reservations, check guests in and out of the
              hotel, and assist customers with any problems they may have. Attend every weekly managerial
              meeting.

              Intern, BCD Hotel, Miami, FL ▪ 05/xx-07/xx
              Worked at the front desk, checked guests in and out, and scheduled reservations. Ensured excellent
              customer service and consistently exceeded guest expectations.

              Intern, CDE Resort, Miami, FL ▪ 11/xx-05/xx
              Performed wide variety of job duties, including front desk / reservations, concierge, PBX, banquet
              houseman, and banquet serving on behalf of full service hotel and restaurant with banquet
              facilities. Gained hands-on knowledge and experience in front desk, housekeeping, security,
              restaurant, laundry, and engineering operations.


TECHNICAL

              Familiar with Microsoft Office (Word, Outlook, Excel) and Opra software.

								
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