Oracle's User Productivity Kit by daw95820

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									                                Oracle’s
  <Insert Picture Here>
                          User Productivity Kit

                           February 29th, 2008
                           F b




Mike Baiocchi
Senior Sales Consultant
Safe Harbor Statement

             g
The following is intended to outline our g general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract.
contract It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and ti i of any f t
Th d      l       t l           d timing f       features
or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
    Agenda

• What is the User Productivity Kit (UPK)?        <Insert Picture Here>
• User Competency and Support
    • Why Is It Important to Your Organization?
    • Competency and Support Challenges
      Implementation Challenges
    • I l        t ti Ch ll
•   Release 3.1
•   UPK Demo
•        Solution Factory
    UPK S l ti F t
•   Pre Built Content
•   Q&A
What is UPK?


   User Productivity Kit

  •
  1 Single Source of Content Development

  •
  2 Standardized Documentation Style

  •
  3 Online Documentation

       •   On Demand Computer Based Training
       •   Business Process Documents
       •   User Acceptance Test Scripts
       •   Job Aids, etc.
Importance of User Competency
Competency and Support


• Excessive support cost
  • Untrained users require 3 to 6 times more support
    than trained users *


• Decreased productivity
                                  22.5
  • Untrained users take up to 22 5 hours to achieve the
    same skill level that it takes a trained employee 5
    hour to achieve*



                                                    Gartner
                                                   *Gartner
End User Competency Challenges


• How do I address “pre-go-live” training and “post-
  go-live
  go-live” support?
• How will I address new-hire training?
• How do I address local and remote users?
• How will I deliver training? Classroom training?
  Web-based training? Both?
              g         g
• Can I leverage existing content?
 Development Challenges


• Resources – who is going to do the work?
    Limited training, b i
  • Li it d t i i                 d technical
                      business, and t h i l resources.

• Time – do we have the time to do the work?
  • Instructor-led training development time  40:1.
  • Web-based training development time      200:1.

• Budget – do we have the budget to do the work?
Implementation/Upgrade Challenges


• How will I manage change in my organization?
• How can I minimize risk to my company?
• Should I change my business processes or
  should I customize the application?
  UPK in the Implementation Lifecycle



                                                         Performance
                                                         P f
Documentation            Training
                                                        Support Material
 Process Guides     Instructor-led Training                 Simulations
 U
 User A    t
      Acceptance     Web-based T i i
                     W bb    d Training       Go-Live
                                              Go Live    Application Coach
                                                         A li ti C       h
   Test Scripts            Job Aids                          Job Aids


                       Usage Tracking
                          g         g                        g         g
                                                          Usage Tracking



                UPK
                        Single Source Development and Customization
              Developer
Version 3.1 *NEW*
The Global Release

• Multi-User Content Development
• Document Check-In / Check-Out
• Version Control
• Enhanced Language Translations
• Firefox Browser Support
• Discreet Recordings Across Multiple Applications
   Language Capabilities                      The UPK
                                           Developer can
                                           export custom
English*                ITALIAN            text to an .xliff
                                           or .doc format
French*                      g
                        Portuguese
                                            L      li d
                                            Localized
German*                 Danish              screens are
                                           captured with

                        Mexican Spanish
                                             ‘re-record’
fÑtÇ|á{
f {*                                            moded


Japanese*               Chinese (Simplified)
Swedish                 Norwegian
Canadian French         Dutch

           Developer L
      *UPK D   l     Languages
<Insert Picture Here>   UPK Demonstration
UPK - Usage Tracking
Demo Takeaways

•   Built In Object Recognition
•   One Recording – Multiple Outputs
•   Discreet Recording Tool
•   Context Sensitive Help
•   Single Development Platform

     Value Throughout The Software Lifecycle
    Additional Information:
     UPK Solution Factory



http://launch.oracle.com

      Pin:
      Pi ISUPK
      Existing Content Modules
                               EBS: Modules (15) Topics (745)
                                                   ver. R12

Finance                                   Human R
                                          H       Resources                           Procurement
                                                                                      P            t
• Accounts Payable (65)                   • Human Resources (102)                     • Purchasing (102)
• Accounts Receivable (53)                • Payroll (32)                              • iSupplier Portal
• Fi
  Finance Centralized
           C t li d                       • S lf S i HR (32)
                                            Self-Service                                (36)
  Solution (38)                           • Performance                               • iProcurement (33)
• General Ledger (104)                      Management (20)
• Payments (22)                           • Time & Labor (38)
• Assets (54)
• Internet Expenses (14)




                                                                                     Sub Ledger
Note: Finance Centralized Solution Set includes: Cash Management, eBusiness Tax, and Sub-Ledger Accounting
       Existing Content Modules
                             Enterprise Modules (30) Topics (2,128)
                                                 ver. 8.8, 8.9 ,9.0
•   Human Resources (249)                •   Payables (55)                     •   Inventory (111)
•   Payroll for North America (141)      •   Asset Management (85)             •   eProcurement (34)
•   Benefits Administration (72)         •   Project Costing (58)              •   Reporting Tools for HRMS (42)
•   Time & Labor (61)                    •   Contracts (154)                   •   Reporting Tools for Financials/ESA
•   ePay (9)                             •   Grants (41)                       •     and Supply Chain Management (49)
•   eProfile (15)                        •   Expenses (34)                     •   Reporting Tools for Campus
•   eBenefits (14)                       •   Student Administration (382)            Solutions (38)
•   ePerformance (45)                    •   Planning and Budgeting (67)       •   Fundamentals for HRMS (23)
•   Learning Management (83)             •   Order Management (87)             •   Fundamentals for Financials/ESA
•   General Ledger (73)                  •   Billing (91)                            and Supply Chain Management (23)
•   Receivables (132)
                  (   )                  •   Purchasing (     )
                                                        g (177)                •   Fundamentals for Campus Solutions (23)


                             EnterpriseOne Modules (7) Topics (459)
                                                ver. 8.9, 8.11,8.12
                         •    General Ledger (79)           •   Manufacturing – PDM (41)
                         •    Accounts Payable (95)         •   Procurement and Subcontract
                         •    Accounts Receivable (93)            Management (68)
                         •    Inventory (53)                •   Fundamentals (30)

								
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