"Web Manager Job Description"
Web Manager Job Description The goals of the WVC website are: 1. To provide current and accurate information for membership, including meetings, special events, relevant community events and general chapter business. 2. To exhibit professionalism befitting Technical Communicators. 3. To increase the visibility of STC in the community 4. To support and encourage the professional growth of our members through volunteering, accessing local and online resources, and by accepting leadership roles in the chapter. 5. To provide information about the benefits of STC membership for both members and non- members. 6. To abide by all guidelines for websites set by the national STC office. Monthly Updates: WVC and Community Meeting Information The website is updated at the first of every month with new meeting information and new “what’s new” teasers on the home page. These updates involve the following pages: Home page - The Web Manager typically writes and updates the home page blurbs. At times, the president or other officer will ask that an event be featured on the home page. These notifications can happen mid- month, so be flexible. Calendar - compiled by the Web Assistant at the first of the month Program Meeting - The 1st Vice President provides this information All SIG meeting pages - SIG Managers provide information about their meetings. Community calendar - A volunteer is usually assigned to compile the community calendar. If no volunteer, the Web Assistant completes this. Any time-sensitive materials – Provided by various managers or officers About a week prior to the first of the month, either the Web Manager or the Web Assistant posts a reminder on the Admin email list for managers to send meeting info. The Web Assistant performs the meeting updates and ensures that the calendar is current with links to the present month’s meeting pages and lists the next month’s meeting dates and topics (if available). Seasonal and Annual Updates At different times of year, we have events that require concentrated updates. The Competition is a good example of this type of event. Another is the administrative turnover in June. Below is a list of consistent updates with an expected time of activity: Competition 1. Pre-competition: [ usually Sept-Oct ] Work with Competition Manager to ensure all information is accurate for the current year. This includes the call for entries, online category descriptions, PDF and DOC downloads of entry forms and rules, entry deadlines, the call for judges, and Awards banquet information. Typically, we include home page announcements for these events with links to the Competition section for more info. 2. Post-competition: [usually November and Feb-April ] Work with Competition Manager and Publicity Manager to publicize the Awards banquet. After the banquet, post photos and credits for Best of Show winners. Create a new winners/judges page for the current competition, remembering to update the link on the competition page and adjust the menus to reflect the expansion. We will often post the chapter winners of the international competition when we receive the results. STC-U [ Sept. – Nov – Feb – April (can vary) ] Classes can be planned at any time, but the above is typical. Instructors will provide class descriptions, which can then be posted to the site. The STC-U schedule is included in the calendar and is featured on the home page. Seminars and Workshops [ varies – update at least 2 months before event ] WVC usually has two special events during the year. Past years have been a seminar by Joann Hackos and a workshop by Ginny Redish. Typically, the Web Assistant creates a special page (based on the same layout used for Program meetings) for each of these events using information provided by the guest speaker. Photos and links are nice additions to the event page. Be sure these are publicized on the home page and listed in the calendar. Administrative Turnover [ June-July ] New officers and managers mean a lot of changes on the website. The obvious changes occur on the WVC Officers page and the WVC Managers page. Both will require extensive updates with new names, bios (request from each individual) and photos. The not-so-obvious changes involve updating all references to those officers/managers within the site itself. For instance, when we mention whom to contact about a SIG, we provide the title, the manager’s name and email. The best way to perform this site-wide update is to use HomeSite’s advanced search/replace feature to locate all occurrences of the officer’s name, title or email and replace with the new information. Expansions At times, new areas for expansion become obvious. For instance, in 1999-2000, we worked to expand the employment section with online salary survey resources, online job seeker links, and a listing of local contract and temp agencies. Projects like this are perfect for volunteers. The Web Manager typically guides the process and encourages the volunteer to stretch his or her skills to new levels. Very often, submissions require editing to conform to site style and layout, which is usually done by the Web Assistant, who then submits the new content for final approval. It’s a good idea to keep a running list of updates and expansion ideas. This helps to organize and delegate tasks according to available assistance. It also helps to establish a plan so that volunteers can be located for future tasks. Monthly Report The Web Manager is responsible for delivering a monthly report of activities for the Website Committee. If you cannot attend the Admin Council meeting, then a brief report must be sent to the 2nd VP to be read at the meeting. Supervising the Web Assistant (Currently not in effect. A pool of volunteers is accumulating who will do this work) The Web Assistant performs monthly updates on the website. Because we want the site to be current at all times, it is unreasonable to require a volunteer to be available whenever updates must be done. Consequently, we created a paid position ($15/hr for a maximum of 40 hours/month). The Web Assistant invoices the WVC treasurer as an independent contractor. The initial tenure for this position was 3 months. It has since moved to a 6- month job due to the administrative drain caused by advertising, selecting and training a new Web Assistant. (The Web Manager is responsible for those tasks.) When a new Web Assistant is hired, expect to increase your level of supervision for the first two months. Typically, an initial face-to- face meeting helps to establish a strong foundation. From there, online communication via email and ICQ or another instant message program works very well. I highly recommend ICQ as a tool for instant feedback and quick file transfers. It is available at http://www.icq.com. By using this tool, updates can be completed in one evening instead of over the span of days.