123 Elm Street ▪ Miami, FL, 33183 ▪ Home: 305-555-5555 ▪ Cell: 305-444-4444 ▪ E-Mail: firstname.lastname@example.org
FOCUS: Seeking a dynamic internship to complete a hospitality degree, further enhance
in-depth knowledge of the hotel industry, and prepare for future leadership roles.
PROFILE: ▪ Reputation for displaying professionalism and integrity as a frontline corporate representative.
▪ Detail oriented and organized; able to meet deadlines and excel in multiple assignments.
▪ Superior communication skills; comfortable interacting with professionals at all levels.
▪ Fast learner with the proven ability to hit the ground running and deliver results quickly.
Bachelor’s Degree –Hospitality Management ▪ Expected graduation in 08/xx
University of XYZ, Miami, FL
Completed Courses: Hospitality Management; Recreation Programming and Leadership; Principles
of Travel and Tourism; Fundamentals of Tourism Planning; Legal Aspects of Recreation, Parks, and
Tourism; Revenue Resource Management; Philosophy and History of Recreation; Special Events
Planning; Public Speaking; Problem Solving Computer Software
Intern, ABC Inn, Miami, FL ▪ 01/xx-Present
Work in a program designed to provide hands-on experience in all hotel departments, gaining
insight into all aspects of hotel management. Train within the sales department and provide
superior customer service at the front desk. Complete reservations, check guests in and out of the
hotel, and assist customers with any problems they may have. Attend every weekly managerial
Intern, BCD Hotel, Miami, FL ▪ 05/xx-07/xx
Worked at the front desk, checked guests in and out, and scheduled reservations. Ensured excellent
customer service and consistently exceeded guest expectations.
Intern, CDE Resort, Miami, FL ▪ 11/xx-05/xx
Performed wide variety of job duties, including front desk / reservations, concierge, PBX, banquet
houseman, and banquet serving on behalf of full service hotel and restaurant with banquet
facilities. Gained hands-on knowledge and experience in front desk, housekeeping, security,
restaurant, laundry, and engineering operations.
Familiar with Microsoft Office (Word, Outlook, Excel) and Opra software.
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist
the applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written
cover letters. Avoid this fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs.,
and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s
gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you
don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point,
and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other
candidates?” Provide an answer to that question right off the bat in your opening paragraph. This is a very
important section because it is the first thing the employer will read. It must be powerful and make an immediate
impact. Be sure sell yourself and your unique abilities. Do not use a generic opening paragraph that can apply to
any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For
example, instead of writing “My background is in finance management, making me well-suited for your advertised
Corporate Finance Director position.” you can write “A background in finance management and a proven record of
developing effective strategies that drive revenue, growth and shareholder value make me a strong candidate for
your advertised Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company, the
better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives,
and tell them how you can help them meet their objectives or resolve their problems. Praise the company for public
recognitions or recent accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus
on what you will bring to the company and how you will help them improve their profitability. Too much use of the
word “I” will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the
most effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the
bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will
make you look lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview
and provide contact information. This is also the ideal place to mention your salary requirements (if the employer
insists on it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to
ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not
mention this in your cover letter if you do not intend to follow up.