Completing the online JOIN process
Please visit: http://extranet.ezyield.com/Join Log in using the Username and Password provided via email and click “Sign In” You may log in and out of the Join as needed.
1. Hotel Information
After logging in, the “Hotel Information” page will load. Complete this page with the contact details for the property. Click “Save Changes” once complete. (Ignore the “Add New Hotel Area”) **Note: To help you navigate the Join, click “Guided Tour: On”. This will change to “Guided Tour: Off and you can use the menu options on the left to navigate the system.
2. Skip the “Contacts” tab and visit “Hotel Room Names”
EZ Yield works using what we call “Master Room Types”. Your Master room types are what you amend via EZ Yield. Each Master room is mapped to the respective matching room types on one or more websites. When you make an amendment to any Master room type on EZ Yield, the update will be sent to the matching room types on your extranets. Enter here the room types you would like to update via EZ Yield, by entering the room type name beside “Room Name” and clicking “Add Room Name” until all room types have been added. Note: The names of your Master room types do not need to match the names of your rooms on your extranets. For example, if you have a room type which you call “Deluxe” at the hotel, yet is named “Deluxe King” on one site, “Deluxe Room” on another and “DLX Rm” on a third, you can call that Master room type “Deluxe” and our Implementations team will find the matching room types and build the connections. Please also feel free to include any packages, specials, B&B rates, etc.
3. Go to “Contracted Websites” and select the websites to add to EZ Yield
Select from the “Website” list each website you would like mapped to EZ Yield and click “Add Website”
4. Complete your website information
Work through the websites in your “Contracted Websites” list by selecting a site and clicking “Modify Website”. After selecting a site, you will be prompted at the bottom of the page to enter your login details for the site: Username, Password, Other ID (not required for all sites), then your markup information. To complete your markup information, you need to know for each site whether it is on a Commission model, or Merchant model: For sites to which you pay a commission after check-out, select Markup Type: Add, Markup Amount 0. For Merchant sites to which you provide a NET RATE, which is then marked up by the site, select Markup Type: Retail Divide, and then enter the decimal amount. If you are unsure of your markup, please contact your market rep at the website, who will be able to clarify for you.
5. Complete the Test Data tab
Before releasing the property, EZ Yield will perform a live update to all sites. So that you may have control over our testing we ask that you provide a date (within 14-28 days from today) and a rate which we may upload live to all room types on all sites. This is to ensure that changes made via EZ Yield are correctly reflecting on your websites before releasing the system to you for use. So that we may verify that the system is updating your sites correctly, please enter rates which are slightly different to those already loaded on your websites for the date you have selected.
6. Review and Finalize your information
Once all tabs are completed, click Finalize. You will see a summary of the information entered in the Join. Verify that the information is correct, paying close attention to the website usernames, then scroll to the bottom and click FINALIZE. As soon as you click Finalize, an email will be sent to our Implementations team, who will begin building the account for you.
**Note: while checking your information, you may notice against the “Contacts” area, your name and the email address help@hotelprophets.com. This is to ensure that any automatic emails generated by EZ Yield are not delivered to the property prior to release. Please do not change this, as it allows the Sydney office to remain a central point of contact for both your property and our Implementations team while we are building the system for you.