Rehabilitation Facility Administrator Resume Sample by mplett


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									                                                JESSE KENDALL
123 Elm Street                                                                                       Home: 406.555.5555
Helena, MT 59601                                                        Cell: 406.444.4444

                       Expertise in Healthcare Administration for Senior Populations
Results-driven and accomplished healthcare administrator with 20+ years of experience in increasing performance and
revenue within a nursing and rehabilitation facility. Demonstrated strengths in hands-on leadership, organizational
management, and strategic planning. Skilled communicator with a well-deserved reputation for building genuine rapport
among clients and professionals at all organizational levels.

                                            RELEVANT EXPERIENCE
Managed all daily operations of 108-bed dually certified nursing / rehabilitation facility. Managed 150-member staff,
$10+ million annual budget, facility maintenance, and all state and federal regulatory compliance issues.
Operations Administration
  Supervised a highly successful $3 million facility renovation.
  Initiated wound care protocols, IV therapy, respiratory therapy and intervention through specialized nursing and
   rehabilitation services.
  Expanded on-site rehabilitation services to include physicians, rehab nurses, physical and occupational therapists,
   speech and language pathologists, and other clinical specialists.
  Modified rehab space to include a functional environment with state-of-the-art equipment.
  Expanded activity service and staff structure to improve and ensure the well-being of residents.
  Extended rehabilitation services to outpatient programs.
  Structured program to combat geriatric eating disorders resulting in zero state citations for weight loss.
  Moved facility to the forefront of industry trends and rejected status quo of underutilization.
Staff Leadership
  Directed all department heads, including professional ancillary service staff and contractual employees.
  Cultivated employee loyalty through communication and counsel; 10% of resident population were relatives of
    current or past employees.
  Streamlined training efforts by delegating all in-service programs to a designated RN trainer.
  Increased staff productivity and retention by instituting three 12-hour shifts per week.
  Won counter-unionization campaign by SEIU 1199.
Financial Management
  Increased facility's RUG scoring and generated revenue by initiating mental health rehab services from psychiatrists
   and psychosocial workers for residents with a primary or secondary diagnosis of mental illness or other cognitive
  Decreased payroll 30% by changing work schedules to 36 hours per week.
  Saved up to 75% on workers' compensation (WC) payments by purchasing electric beds, instituting "buddy" lifting
   system, and requiring prompt reporting of all incidents and accidents; achieved lowest WC rate in the entire state.

                                          EDUCATION AND TRAINING

UNIVERSITY OF XYZ, Helena, MT – MBA in Healthcare Management (in progress)
XYZ UNIVERSITY, Helena, MT – BS in Psychology (Concentration in Geriatrics and Sociology)
XYZ UNIVERSITY, Helena, MT – AS in Mental Health
XYZ STATE UNIVERSITY, Helena, MT – Nursing Home Administrator's License
INSTITUTE FOR COMMUNICATION IMPROVEMENT, Helena, MT – Professional Grant Proposal Writing
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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