Local E-Governance in Afghanistan Dream or… by dxu18403


									Local E-Governance in
Afghanistan: Dream or…?
                           UNDP E-Governance CoP Meeting
                          Hyderabad (India), 14-16 January

Dmitry Pozhidaev, Institutional
Development Advisor, ASGP/UNDP
Dmitry.pozhidaev@undp.org                                    1
ICT Profile of Afghanistan
Total population                 22.5 million (2001 estimated)
Literacy in the national
                                 36% (2000)
Computer ownership per 100
Telephone lines per 100
Internet users per 100
Cell phone subscribers per 100
Number of websites in the
                                 50 (estimated)
  national language(s)
Number of websites in English
                                 500 (estimated)
  and other language(s)
ICT Development: 2001-2009

                             2001      2007         2009
Fixed telephone             0.5%    2%            4%
Mobile phones               0%      8%            16%
Internet user penetration   0%      3%            10%

Internet access for         0%      100%          100%
government institutions             (center)      (provinces)
                                    70%           20%
                                    (provinces)   (districts)

UNDP Support to e-Governance

    Policy &      Access & Capacity      Technical
  development         building            support

• Support to      • Telekiosk         • Microsoft
ICT Policy        Project             Localization
Development       • ICT Capacity      Program
• E-Government    Building Training   • Establishment
& Data Center     Centers             and Support to
• Afghanistan     • Cisco             Afghanistan’s .AF
Information       Networking          top level domain
Management        Academy
System (AIMS)     Programs
UNDP Afghanistan Subnational
Governance Program (ASGP)
                 Support to central government agencies responsible for
    Policy       formulating and implementing sub-national governance
                 policy and developing the legal and regulatory framework

 Information     Support to develop capacities of central and subnational
                 government agencies to generate, process, store and
                 disseminate governance-related information
Development      Support to develop capacities of subnational authorities to
Management       plan, budget and implement quality public service programs.

Public Admin     Support to the government’s public administration reform to
                 build institutional and individuals’ administrative capacities in
                 subnational administrations to manage basic service delivery
                 Support the government to put in place effective and efficient
 HR Mgmt &       Human Resources Management and Human Resources
  Learning       Development and Learning systems
                 Support for the development of representation and
Representative   participation in sub-national governance through elected
 Democracy       councils and CSO                                               5
How Does e-Governance Fit In?

                 • Principles, policies and strategies of e-governance for
    Policy       subnational governance
                 • Integrated information systems linking subnational governance
                 institutions using e-applications and Internet vertically and
 Information     horizontally
   Systems       • Government performance measurement system
                 • Provincial development management databases
Development      • Use of e-applications for development planning and management
Management       • Provincial and municipal websites
                 • Computerized database on national civil service
Public Admin     • Internal ICT architecture in government offices
                 • Computerized administrative and business processes
  Reform         • Provincial information centers, municipal customer centers
                 • E-services through provincial and municipal websites
 HR Mgmt &       • Provincial HR management systems
  Learning       • Training of civil servants in ICT and computers

Representative   • Use of electronic mass media to disseminate governance-
 Democracy       related information                                    6
  Challenges and Opportunities

                 Challenges                          Opportunities

Environmental     Low level of population’s           Younger generation is more computer
                 computer literacy                   literate
                  Underdeveloped ICT                 ICT infrastructure is improving
                 infrastructure                       More computer courses are offered by the
                  Lack of e-governance culture      state education system & privately
                 on both sides, government and        E-governance culture is slowly expanding,
                 population                          particularly mobile telephony
Institutional     Lack of regulatory                 Required regulatory mechanisms identified
                 mechanisms                          in ANDS
                  Lack of e-governance policies      The institution responsible for ICTD has
                 and strategies                      been identified (MOCIT)
                  Lack of information and            Most government institutions incorporated
                 information management              e-governance into their strategy
                 capacities                           A number of national and subnational
                                                     databases have been developed
Organizational    Lack of ICT infrastructure and     Funds are available for ICT development
                 computer software                   and software procurement
                  Lack of computer literate civil    Computer literacy courses made
                 servants                            mandatory for civil servants
                  Lack of technical staff                                                   7
ASGP Implementation Approach

    Institu-        Train         Equip       Imple-      Evaluate
    tionalize                                 ment

Develop         Identify      Identify    Implement    Conduct
institutional   training      equipment   policy in    evaluation,
framework,      needs,        needs and   accordance   review and
policy and      develop       procure     with the     modify the
strategies;     program,      necessary   plan of      policy
create          and deliver   hardware    action
institutional   training      and
structures                    software
ASGP Results
                    Subnational Governance Policy developed to detail
                     approaches to e-governance
                    Governance performance measurement system
                     developed and tested
                     Databases of vital development information prepared
 Institutional   
                     in 4 provinces
                    Concept of a provincial website drafted
                    Concept of provincial information centers developed
                    Subnational administrative procedures streamlined and
                     made ready for automation and computerization

                    3000 civil servants (including 350 women) underwent
                     a basic computer course in 17 provinces
                    ICT assessment done in 5 provinces and development
Organizational       proposals prepared
                    Plans are made to procure ICT equipment and
                     software for 5 provinces
                    Specialized software provided and specialist courses
                     conducted in one province

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