Incorporate a Business in Illinois

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					Student Affairs and Technology:
     A Class for the Future
         Allison R. Burzio
          Tyler F. Havens
         Melissa P. Iverson
          Lisa J. Kendall

          Western Illinois University
                  Assumptions
• This is a required, three (3) credit hour, graduate level
  course in a student affairs related curriculum
• This class will include a traditional classroom experience
  involving instruction, discussion, with projects,
  presentations, and papers that fulfill our given learning
  outcomes
• This class will also include various lab experiences to
  increase competence in the area of technology
• The assumed classroom environment will strive to
  incorporate various learning styles
                  Assumptions
• For the purposes of this study, we will focus on
  informational technology
• This presentation encompasses more details than if we
  were physically presenting the information
• The attached paper will also provide a greater
  understanding for the approach we took with this case
  study
• The syllabus descriptions and assignments are addressed to
  the future students of this class
                              Justification for Class
    •      Technology is changing education, as student affairs professionals, we work as
           educators. Therefore it is is our responsibility to train our professionals and have the
           abilities to work with our students who are more technologically advanced than the
           Student Affairs Professional.
             –    “Higher education is in the midst of a movement that is forcing faculty to rethink the
                  educational process-prompting educators to think in terms of „learner needs‟ as opposed to
                  „teaching franchises.‟” *
             –    “The contemporary delivery of student services will increasingly be in the form of distant and
                                                                              availability.” **
                  virtual contacts, less restrained by office hours and staff availability.” **
    •      To provide opportunity and make technology accessible to all student regardless of the
           technological background.
    •                                                                               ever-changing
           Technology in student affairs allows us to meet the needs and demands of ever-changing
           students.
             –    “Today‟s students are twenty-four-hour, seven-days-a-week customers who reject the service
                  “Today‟s students are twenty-four-hour, seven-days-a-week customers who reject the service
                  disadvantages of traditional nine-to-five business practices. Technology provides extended
                  access to information, interaction, and client- centered applications.” ***

*Komives, S.R. & Petersen, R.J. (1997). Values and principles guiding technology decision making for the future. New Directions for Student Services, 78, p. 89.
** Moneta, L. (1997). The integration of technology with the management of student services. New Directions for Student Services, 78, p. 6.
*** Moneta, L. (1997). The integration of technology with the management of student services. New Directions for Student Services, 78, p. 7.
            Purpose of Class
• This class is designed to help future student
  affairs professionals have a basic
  understanding of the relationship between
  technology and student affairs. This class
  will provide students with broad based
  skills and knowledge about computer
  applications, Web design, and the impact of
  technology in education and student affairs.
           Learning Outcomes
• Obtain a basic understanding of student affairs and
  technology
• Develop a basic competency for general computer
  knowledge, application, and design
• Help students obtain practical experience in
  technology while understanding the implications
  for student affairs
• Receive general knowledge of institutional
  function and impact of technology
• Create a personal understanding and awareness of
  the student in the technical world.
            Class Assignments
• Reflection Paper: Part #1 of Personal Reflection
  Paper
   – Examine your current values, beliefs, and views as it
     relates to the specific areas of administration,
     professional staff, and students in technology. It is
     recommended that you explore how you see technology
     influencing these areas, what is student affairs role in
     technology, and how technology is used at these
     various levels. This assignment should not include
     research; it should solely be based on your personal
     views. APA format is not mandatory. (2-4 pages).
   – Due Class #2
                Class Assignments
• Administration Interview
    – A group will travel to a different institution of their choice and
      there they will interview a person from upper administration
      (preferably student services) and talk to them about how
      technology affects the administration of student affairs and the
      various functional areas. Another interview will be conducted with
      a director of a functional area to discuss technology issues in that
      area. Here the group will find out how technology will impact a
      specific functional area.
    – The information from these interview should be compiled into a 3-
      5 page paper discussing the key components of your experience. A
      short presentation of 5-10 minutes covering the most pertinent
      information you found and a basic outline of your experience.
    – Due Week 7
        (More detail of this assignment are provided on the syllabus)
           Class Assignments
• Publication Design
  – The student will choose a functional area and
    create a basic brochure, newsletter, etc. that will
    follow basic graphic design principles using
    desktop publishing software which will be
    explored during a lab class period.
  – Due Week 10
           Class Assignments
• Web Page Design
  – With a group, design a basic institutional homepage
    including the relevant information needed on a Web
    site. The assignment will be based on user friendliness,
    content of information, and will not focus heavy on
    graphic design. Instruction on basic components of web
    design will occur during a lab class. The second part of
    this assignment includes examining an institutional web
    page and discussing any information, changes, or
    elements of the web page, based on class discussion,
    that should occur.
  – Due Week 14
             Class Assignments
• Reflection Paper: Part #2 of Personal Reflection
  Paper
   – This is major rewrite of the first version of this paper. It
     should include the same elements of the first paper, but
     incorporate research and information from this class,
     which has influenced or changed your ideas. APA
     format required as well as citations form the various
     articles used in this class (5-7 pages).
   – Due Week 12
Class 1 – Introduction to Class
           Review of Syllabus
     Explanation of Premise of Class
Survey on students competencies regarding
                technology
Overview of reflection paper for following
                   week
   Class 2 – Introduction to
Technology and Student Affairs
    Students will be able to gain a basic
  understanding of the impact information
 technology (IT) has on student affairs. The
class period will include lecture of the basic
concepts, ideas of technology, and the roles
     Student Affairs Professionals should
                   embrace.
      Class 3 – Budgeting for
            Technology
This class will provide a solid foundation of
        different needs to be taken into
       consideration when producing an
   administrative and departmental budget
  inclusive of technology. The class design
  will be lecture style discussing elements of
 a budget, a full scanning of the institution to
   allocate technology as a useful addition
            rather than a costly one.
  Class 4 – Management and
         Technology
   The purpose of this class is to gain a
     perspective of the responsibility of
    administration and its relationship to
technology. Students will understand how
technology is intertwined into the practices
  of administration through marketing and
promotions, access and control, assessment
 as well as University crisis management.
   Class 5 – Technological
Competencies for Student Affairs
        Professionals
   General knowledge of programs and
  applications student affairs professionals
   use. Basic web design knowledge and
       maintenance for student affairs
                professionals.
Class 6 – Introduction to Web
            Design
                Lab Class
Basic web design instruction. Students will
work in groups on learning web designs and
 maintenance of web pages. Groups will be
 assigned for final web project on this date.
Class 7 – Student Development
        and Technology
General knowledge of positive and negative
      impacts of technology on student
  development. Impact on relationships and
 communication styles. Differences between
    in person communication and on-line
               communication.
Class 8 – Student Development
  and Technology Continued
 Understanding of personality types and
 impact on learning styles. Understanding
     new skills required of students in a
  technology based learning environment.
Knowledge of technologies that impacts the
 development of the “holistic student” and
 how this could play into changing student
                   affairs.
 Class 9 – Publication Design
                 Lab Class
Basics of publication designs and software
  use will be discussed. Students will work
 with Publisher, Illustrator, and Photoshop.
 Students will have time to experiment with
 different programs, and will have a chance
    to work on their personal publication
                 assignment.
      Class 10 – Ethics and
          Technology
 This class will incorporate the prevalent
    ethical and legal issues facing higher
 education and technology. Brief overview
 of the following ethical issues: intellectual
property, free speech, privacy, accessibility
and social justice, and security issues facing
                 technology.
    Class 11 – Legal Issues and
           Technology
A continuation of the discussion occurring the
    week before regarding ethical and legal
  issues. The majority of the class period will
    involve a group case study applying the
      ethical and legal issues facing higher
  education and student affairs in technology.
    Class 12 – Challenges and
   Concerns for Student Affairs
          Professionals
Students will have the opportunity to work on
  web design projects and interact with the
  instructor if any questions or concern arise.
  Class 13 – Future Trends of
Technology in Functional Areas
Discussion on implications of technology on
 specific functional areas in Student Affairs.
   Understanding of positive and negative
    influences of technology on different
   programs and strategies for inclusion of
      technology within student affairs.
Class 14 – Implication of Student
  Technology Usage and Class
            Wrap Up
An understanding of future implications and
 changes in technology on college campuses
  and impact on future learning. Final wrap
      up of class and class evaluations.
                                                  References
Antolovic, L.G. (2001). Budget. New Directions for Higher Education,115, 61-70.

Ausiell, K. & Wells, B. (1997). Information technology and student affairs: planning for the 21 st century. New Directions for Student Services, 78,

      71-81.

Barr, M.J., Dreler, M.K. & Associates. (2000). The handbook of student affairs administration (2nd ed.). (pp. 216-227). Jossey-Bass: San Francisco.

Barratt, W. (2001). Current uses of information technology in student affairs. A report on policies, practices, staffing and technology. Retrieved

      February 8, 2004, from http://wbarratt.indstate.edu.

Barratt. W. (2003). Information technology in student affairs. In S.R. Komives & D.B. Woodard, Jr. Student services: A handbook for the profession

      (4th ed.). (pp. 379-396). Jossey-Bass: San Francisco.

Beauprez, J. (2003, February 10). Survey says video game playing an integral part of college students‟ lives. The Denver Post. Retrieved February

      10, 2004, from EBSCOhost database.
                                               References
Bowman, R.L. & Cuyjet M. (1999). Incorporating technology: A comparison of preparation program training and student affairs practitioners‟

      expectations. College Student Affairs Journal, 18, 4-15.

Boyanoski, J. (2000, September 15). South Carolina college students take advantage of technology. Herald Journal. Retrieved February 10,

      2004, from EBSCOhost database.

Bushlin, M. (2003, August 8). Berks County, Pa., college officials crack down on internet file sharing. Reading Eagle. Retrieved February 10,

      2004, from EBSCOhost database.

Database: A sampling of higher-education facts and figures. (1997). Matrix. Retrieved on February 8, 2004, from www.findarticles.com.

Engstrom, C. M. (1997). Integrating information technology into student affairs graduate programs. New Directions for Student Services, 78, 59-

      69.

Grant, S.R. (1999). The internalizing influences of new communications technologies. New Directions for Student Services, 86, 59-65.

Healy, P. (2000, October 17). Massachusetts is set to require laptop use at its colleges. Boston Globe. Retrieved February 10, 2004, from

      EBSCOhost database.
                                               References
Jackson, M.H. & McDowell, S.D. (2000). Enhancing discourse on new technology within higher education. Information, Communication &

      Society, 3(4), 629-638.

Jefferson, G. (2003, October 27). LAMP lights way for those seeking free, legal, net tunes. USA Today. Retrieved February 10, 2004, from

      EBSCOhost database.

Johnson, C.S. & Pyle, K.R. (Eds.). (1984). Enhancing student development with computers, New directions for student services. Jossey-Bass: San

      Francisco.

Johnson Jr., D.E. & Yen, D. (1990). Management information systems and student affairs. Journal of Research on Computing in Education,

      23(1), 127-139.

Kaplan-Leiserson, E. (2001). The tremendous issues of technology. Training & Development. Retrieved February 8, 2004, from

      www.findarticles.com.

Kennedy, M. (1999). Keeping campuses safe. American School & University, 7(10), 66-69.

Komives, S.R. & Petersen, R.J. (1997). Values and principles guiding technology decision making for the future. New Directions for Student

      Services, 78, 83-95.
                                                  References
Kennedy, M. (1999). Keeping campuses safe. American School & University, 71(10), 66-69.

Komives, S.R. & Petersen, R.J. (1997). Values and principles guiding technology decision making for the future. New Directions for Student

      Services, 78, 83-95.

Lim, B., Plucker, J.A., & Bichelmeyer, B. (2003). Learning by web design: how it affects graduate students attitudes. College Teaching, 51(1), 13-

      19.

Database: a sampling of higher-education facts and figures (1997). Matrix. Retrieved February 8, 2004, from www.findarticles.com.

McCollum, K. (1999). Colleges struggle to manage technology‟s rising cost. The Chronicle of Higher Education, 45(24), 27-30.

McLaughlin, D. (2001). Information technology user devices in higher education. New Direction for High Education, 115, 29-39.

McQuillen, J.S. (2003). The influence of technology on the initiation of interpersonal relationship. Education, 123(3), 616-623.

Moneta, L. (1997). The integration of technology with the management of student services. New Directions for Student Services, 78, 5-16.

Petersen, R.J. & Hodges, M.W. (1997). Legal, ethical, and policy issues. New Directions for Student Services, 78, 45-58.
                                                  References
Rentz, A.L. & Associates (1996). Student Affairs Practice in Higher Education (2nd ed.). Springfield, IL: Charles C.

      Thomas Publisher Ltd.

Shilling, D. (2004, February 3). Youngstown, Ohio-based software maker lands major educational deal. Vindicator.

      Retrieved February 10, 2004 from EBSCOhost database.

Treuer, P. & Belote, L. (1997). Current and emerging applications of technology to promote student involvement and

      learning. New Directions for Student Services 78, 16-30.

West, A. (1999). The information technology staff crisis: Plan for it! CUPA Journal, 49(3-4), p. 3-7.

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